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Bumi Surabaya City Resort
Hotels
Preferred Partner Plus
Traveloka Hotel Appreciation 2023: Excellent Performance
8,9
/10
Very Good
8.494 reviews
What Guests Say About Their Stay
Room Space (331)
Distance To City Center (330)
Staff Friendliness (329)
Bedroom (302)
Marina b. N.
9,4
/ 10
Although we arrived quite early at 1 PM and I expected to wait, the staff actually let me check in at that time without me even asking! That was really great! And the hotel is so beautiful. I tried the massage and it was good! The breakfast buffet was also amazing with a variety of food. Would love to stay here again when I visit Surabaya next time!
v***a
8,5
/ 10
Very comfortable. Spacious room, good breakfast, good and educated employees, lovely lounge, we always stay here for staycation with family.
K***N
10,0
/ 10
I had a very pleasant stay at Bumi Surabaya City Resort.
Location: Perfectly located in the city center with easy access to everything. The surroundings are green and peaceful, which makes it feel like a relaxing escape even though it’s right in the middle of the city.
Service & Facilities: The staff were very friendly and helpful throughout my stay. The check-in/check-out process was smooth, and the hotel offers plenty of family-friendly and activity options. Wi-Fi connection was stable as well.
Room Comfort: The room was spacious and had a nice ambiance, making it very comfortable to rest.
Cleanliness: Everything was well-maintained—the bedroom, bathroom, and overall hotel area were spotless.
Overall, it was a good experience and I’d definitely recommend this hotel for both leisure and business stays in Surabaya.
Erika P.
10,0
/ 10
The staff was very friendly and accommodating. Mr. Nyoman was nice and very welcoming when I arrived at the hotel and seemed lost because it is the first time I stayed there. The hotel ambience was good. The room was spacious, having a bath tub is a plus for me. The hotel location is strategic, near TP. Will be staying here again next time I visit Surabaya.
Frietania A.
10,0
/ 10
Staying at bumi surabaya city resort issa great choice! Near from tp, located in the city center, good services, great food & restaurants, the cleanliness is very good. Even the atmosphere so nice, feel like not being in Surabaya, bcss in there are lots of trees in the hotel, the air is fresh and beautiful 🤩 highly recommended to staying at here! Soon I'll come back here again, super love <3
In the Area
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Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Within walking distance to Shopping Spot
Outdoor Breakfast
+2 more
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Available Room Types in Bumi Surabaya City Resort
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What's around Bumi Surabaya City Resort
Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Location
Bumi Surabaya City Resort is located in area / city Genteng.
About Bumi Surabaya City Resort
From business event to corporate gathering, Bumi Surabaya City Resort provides complete services and facilities that you and your colleagues need.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Bumi Surabaya City Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Bumi Surabaya City Resort is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Bumi Surabaya City Resort.
All facilities in Bumi Surabaya City Resort
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Common Space
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Garden
- Hot tub
- Outdoor pool
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
Transportation
- Car rental
- Valet parking
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Bumi Surabaya City Resort
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Available rooms at Bumi Surabaya City Resort | 242 |
Number of floors in Bumi Surabaya City Resort | 26 |
Another facilities in Bumi Surabaya City Resort | Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in Bumi Surabaya City Resort
What are available facilities at Bumi Surabaya City Resort?
There are top facilites at Bumi Surabaya City Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bumi Surabaya City Resort?
The standard check-in time at Bumi Surabaya City Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Bumi Surabaya City Resort?
Bumi Surabaya City Resort is a 5.0-star hotel.
How many floors does Bumi Surabaya City Resort have?
Bumi Surabaya City Resort has 26 floors.
How many rooms are available at Bumi Surabaya City Resort?
Bumi Surabaya City Resort has 242 rooms in total.
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More Reviews from Other Guests in Bumi Surabaya City Resort
Traveloka (8.324)
Other sources (170)
8,9
Very Good
From 8.324 reviews
Provided by travelers on
Cleanliness
9,0
Room Comfort
9,1
Meal
8,9
Location
9,2
Service and Facilites
9,0
People often mention about Bumi Surabaya City Resort
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Ukuran Kamar (261)
Keramahan Staff (255)
Jarak ke Pusat Kota (253)
Kamar Tidur (234)
Variasi (225)
Rasa (223)
Area Hotel (214)
Kamar Mandi (208)
Ramah Keluarga (206)
Suasana (204)
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Traveler Reviews Bumi Surabaya City Resort
Number of reviews per page
20
40
Customer reviews
Verified Traveler
10,0
/10
Reviewed 2 day(s) ago
A nice hotel with excellent facilities and service. The cleanliness, friendliness of the staff, and its central location are positive points.
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SK
Senny K. H.
10,0
/10
Reviewed 6 day(s) ago
Enjoy this hotel, hope I can visit again
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V***i
9,7
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and the hotel is very comfortable.
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M***d
Leisure
9,7
/10
Reviewed 1 week(s) ago
a well maintained hotel with spacious bedroom.
spending some time in hotel lobby by tasting a coffee crafted by the barista in the lobby
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ap
anik p.
Staycation
10,0
/10
Reviewed 2 week(s) ago
I was really dissatisfied with my stay here because it was only one night, I wish I had a week 😩😩
The facilities are very complete, I really enjoyed the bathtub and swimming pool, there's also a hot tub, the food is quite varied, the room is comfortable with a beautiful view. The door was difficult to open when I first entered, but after reporting it to the receptionist, it was immediately fixed. The swimming pool is also very clean and spacious, with minimal chlorine odor.
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i***i
10,0
/10
Reviewed 2 week(s) ago
The best staycation is only here
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AS
Anggi S. M. R.
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the hotel atmosphere is also very comfortable, the food is delicious and varied, kids friendly
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agus
Staycation
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and helpful. The location is strategic. Breakfast options are numerous and varied. Complete amenities.
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W***a
Business
8,5
/10
Reviewed 3 week(s) ago
Old hotel, there is a deposit of Rp. 500 thousand.
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IT
Ignatius T. C.
10,0
/10
Reviewed 3 week(s) ago
Stay at this hotel often... Perfect
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M***M
Leisure
9,7
/10
Reviewed 3 week(s) ago
"Bumi Surabaya City Resort" is one of an old but cosy Hotel to stay in Surabaya city.
Strategic location, spacious bedroom and classic interior, super wide ethnic lobby, delicious F&B.
Always stay here when visiting Surabaya.
1 people find it helpful
A***a
Leisure
10,0
/10
Reviewed 3 week(s) ago
Staying in Bumi Surabaya again and again is always a pleasure.
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Endi s.
Staycation
10,0
/10
Reviewed 3 week(s) ago
The hotel is nice and clean, only there is a down payment which is a bit annoying while other hotels don't have any
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G***i
Business
9,7
/10
Reviewed 3 week(s) ago
The restaurant staff are quite friendly... the receptionist is lacking... there are a lot of new people... they seem indifferent
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R***a
Staycation
9,1
/10
Reviewed 4 week(s) ago
Overall very comfortable and family friendly
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A***Z
8,5
/10
Reviewed 4 week(s) ago
Overall, the place is nice, especially with family. Unfortunately, it's still an old building.
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R***k
Leisure
9,3
/10
Reviewed 4 week(s) ago
Good service, friendly hotel staff, good facilities, comfortable rooms, only the food variety is not very varied.
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Verified Traveler
Business
10,0
/10
Reviewed 5 week(s) ago
Very comfortable place, every time I go to SBY I always stay here. The service and everything is great 👍🥰
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Lukas E. P.
10,0
/10
Reviewed 5 week(s) ago
Hotel close to TP, clean rooms, friendly staff
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1 people find it helpful
M***i
Leisure
10,0
/10
Reviewed 5 week(s) ago
Good service, good room, good meals
2 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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