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Cititel Hotel
Hotels
8,4
/10
Very Good
2.965 reviews
What Guests Say About Their Stay
Distance To City Center (60)
Bedroom (57)
Ambiance (53)
Staff Friendliness (51)
Windi V. S.
8,5
/ 10
It was great. Worth it every rupiah. Tasty breakfast. Nice receptionist. Great location of course.
In the Area
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Jalan Sisingamangaraja No. 32, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28133
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Cititel Hotel
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What's around Cititel Hotel
Jalan Sisingamangaraja No. 32, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28133
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Discover More About Cititel Hotel
note: hotel was previously named Cititel Hotel Pekanbaru
Location
Staying at Cititel Hotel is a good choice when you are visiting Pekanbaru City Center.
About Cititel Hotel
From business event to corporate gathering, Cititel Hotel provides complete services and facilities that you and your colleagues need.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Cititel Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Cititel Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Cititel Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Cititel Hotel is the right place to stay.
All facilities in Cititel Hotel
Functional Hall
Common Space
Lobby
Bedroom
Others
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Lunch restaurant
- WiFi in public area
General
- AC
- Ballroom
- Non-smoking room
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Hotel Services
- 24-hour Receptionist
- 24-hour security
- Luggage storage
- Multilingual staff
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
Food and Drinks
- Restaurant with AC
- No alcohol
Business Facilities
- Meeting facilities
- Projector
Connectivity
- Free WiFi
Accommodation Policy & General Information in Cititel Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Cititel Hotel | 101 |
Number of floors in Cititel Hotel | 6 |
Another facilities in Cititel Hotel | Coffee shop, Breakfast restaurant, Lunch restaurant, WiFi in public area, Ballroom |
Frequently asked question in Cititel Hotel
What are available facilities at Cititel Hotel?
There are top facilites at Cititel Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Hotel?
The standard check-in time at Cititel Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Cititel Hotel provide breakfast?
Yes, Cititel Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cititel Hotel?
Cititel Hotel is a 3.0-star hotel.
How many floors does Cititel Hotel have?
Cititel Hotel has 6 floors.
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More Reviews from Other Guests in Cititel Hotel
Traveloka (2.965)
8,4
Very Good
From 2.965 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,3
Meal
8,3
Location
8,6
Service and Facilites
8,3
People often mention about Cititel Hotel
All
卧室 (37)
氛围 (32)
距市中心的距离 (31)
员工友好度 (31)
浴室 (27)
无障碍设施 (26)
适合家庭 (25)
味道 (25)
房间空间 (24)
种类 (24)
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Traveler Reviews Cititel Hotel
Number of reviews per page
20
40
Customer reviews
f***a
9,4
/10
Reviewed 3 day(s) ago
I've stayed here many times, and the room service is good. But please install CCTV in the parking lot. My motorcycle helmet is missing 🥲
Even though the security guard apologized for it being lost during shift change.
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H***i
9,7
/10
Reviewed 6 day(s) ago
There is not enough variety for breakfast, please add more breakfast menu options.
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R***a
Business
10,0
/10
Reviewed 5 week(s) ago
The room is comfortable, the AC is cool and steady
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Accommodation's Reply
21 Aug 2025
Dear Sir/Madam, Thank you for choosing Cititel Hotel Pekanbaru as your accommodation and for providing us with your feedback. We look forward to welcoming you back soon for an even better experience. Warm regards, Cititel Hotel Pekanbaru
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khairul a.
Business
8,5
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly and responsive. 🙌🏻😊
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Accommodation's Reply
11 Aug 2025
Dear Mr. Khairul, Thank you for choosing Cititel Hotel Pekanbaru as your accommodation and for providing us with your feedback. We look forward to welcoming you back soon for an even better experience. Warm regards, Cititel Hotel Pekanbaru
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Y***i
Staycation
10,0
/10
Reviewed 7 week(s) ago
Quiet and comfortable atmosphere, good for resting
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Thank you for choosing Cititel Hotel Pekanbaru as your accommodation and for providing us with your feedback. We look forward to welcoming you back soon for an even better experience. Warm regards, Cititel Hotel Pekanbaru
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S***i
8,5
/10
Reviewed 8 week(s) ago
It was a pleasure staying here
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Thank you for choosing Cititel Hotel Pekanbaru as your accommodation and for providing us with your feedback. We look forward to welcoming you back soon for an even better experience. Warm regards, Cititel Hotel Pekanbaru
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S***i
8,5
/10
Reviewed 8 week(s) ago
It was a pleasure staying here
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Thank you for choosing Cititel Hotel Pekanbaru as your accommodation and for providing us with your feedback. We look forward to welcoming you back soon for an even better experience. Warm regards, Cititel Hotel Pekanbaru
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A***i
Staycation
8,5
/10
Reviewed 8 week(s) ago
The hotel room was nice, the AC was really cold, it was clean, and the breakfast was delicious. The only downside was the WiFi was a bit slow, and there was a knock-knock noise on the ceiling. I'm not sure what it was. The staff was very friendly, which was a plus. If asked if I'd come back, I'd say yes.
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Accommodation's Reply
11 Aug 2025
Dear Sir/Madam, Thank you for choosing Cititel Hotel Pekanbaru as your accommodation and for providing us with your feedback. We look forward to welcoming you back soon for an even better experience. Warm regards, Cititel Hotel Pekanbaru
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M***I
10,0
/10
Reviewed 10 week(s) ago
A comfortable and family-friendly place
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for choosing Cititel Hotel Pekanbaru as your accommodation and for providing us with your feedback. We look forward to welcoming you back soon for an even better experience. Warm regards, Cititel Hotel Pekanbaru
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e***d
9,4
/10
Reviewed 10 week(s) ago
Cheap price, good facilities, comfortable.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for choosing Cititel Hotel Pekanbaru as your accommodation and for providing us with your feedback. We look forward to welcoming you back soon for an even better experience. Warm regards, Cititel Hotel Pekanbaru
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HY
Himpun Y. P.
Business
10,0
/10
Reviewed 11 week(s) ago
The staff is friendly and asks if there are any problems with the room or breakfast, and asks for input for improvements, I am a regular stay here.
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Accommodation's Reply
22 Jul 2025
Dear Mr. Himpun, Thank you for choosing Cititel Hotel Pekanbaru as your accommodation and for providing us with your feedback. We look forward to welcoming you back soon for an even better experience. Warm regards, Cititel Hotel Pekanbaru
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Y***b
Business
9,1
/10
Reviewed 12 week(s) ago
Comfort and satisfactory service.
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Accommodation's Reply
07 Jul 2025
Dear Sir/Madam. Thank you for choosing Cititel Hotel Pekanbaru as your place to stay and for giving us your feedback. We hope to welcome you back in the near future with a better experience. Warm regards, Cititel Hotel Pekanbaru
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F***n
Business
8,5
/10
Reviewed 12 week(s) ago
It's good enough, improve it further
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Accommodation's Reply
01 Jul 2025
Dear Sir/Madam. Thank you for choosing Cititel Hotel Pekanbaru as your place to stay and for giving us your feedback. We hope to welcome you back in the near future with a better experience. Warm regards, Cititel Hotel Pekanbaru
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N***a
Leisure
10,0
/10
Reviewed 12 week(s) ago
Clean hotel, friendly receptionist, good breakfast
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Accommodation's Reply
01 Jul 2025
Dear Sir/Madam. Thank you for choosing Cititel Hotel Pekanbaru as your place to stay and for giving us your feedback. We hope to welcome you back in the near future with a better experience. Warm regards, Cititel Hotel Pekanbaru
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YM
Yoni M.
10,0
/10
Reviewed 13 week(s) ago
Friendly staff and good service
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Accommodation's Reply
26 Jun 2025
Dear Mr. Yoni. Thank you for choosing Cititel Hotel Pekanbaru as your place to stay and for giving us your feedback. We apologize for the inconvenience you experienced during your stay at Cititel Hotel. We will check again for any problems. We hope to welcome you back in the near future with a better experience. Warm regards, Cititel Hotel Pekanbaru
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K***a
10,0
/10
Reviewed 13 week(s) ago
Friendly staff, easy access due to city center location
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam. Thank you for choosing Cititel Hotel Pekanbaru as your place to stay and for giving us your feedback. We hope to welcome you back in the near future with a better experience. Warm regards, Cititel Hotel Pekanbaru
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K***a
10,0
/10
Reviewed 13 week(s) ago
Cool, central location, easy access, friendly staff
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam. Thank you for choosing Cititel Hotel Pekanbaru as your place to stay and for giving us your feedback. We hope to welcome you back in the near future with a better experience. Warm regards, Cititel Hotel Pekanbaru
See original
YM
Yoni M.
10,0
/10
Reviewed 14 week(s) ago
Highly recommended. Clean, varied breakfast, pocket-friendly price.
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Accommodation's Reply
26 Jun 2025
Dear Mr. Yoni. Thank you for choosing Cititel Hotel Pekanbaru as your place to stay and for giving us your feedback. We apologize for the inconvenience you experienced during your stay at Cititel Hotel. We will check again for any problems. We hope to welcome you back in the near future with a better experience. Warm regards, Cititel Hotel Pekanbaru
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W***a
Business
10,0
/10
Reviewed 14 week(s) ago
Staff is very friendly, nice room. Awesome poll
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam. Thank you for choosing Cititel Hotel Pekanbaru as your place to stay and for giving us your feedback. We hope to welcome you back in the near future with a better experience. Warm regards, Cititel Hotel Pekanbaru
See original
K***a
9,4
/10
Reviewed 17 week(s) ago
A fairly pocket-friendly hotel with good facilities, close to the city center, and clean rooms.
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Accommodation's Reply
09 Jun 2025
Dear Sir/Madam. Thank you for choosing Cititel Hotel Pekanbaru as your place to stay and for giving us your feedback. We hope to welcome you back in the near future with a better experience. Warm regards, Cititel Hotel Pekanbaru
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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