City Hotel Mataram is a 2-star hotels that has been welcoming guests since 2012.
The accommodation went through a renovation in 2014.
There are 33 rooms spread across 4 floors.
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City Hotel Mataram
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8,4
/10
Very Good
594 reviews
What Guests Say About Their Stay
Nadhi S. S.
8,5
/ 10
Thank you City Hotel, easily accessible location.
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Dwi J. m.
10,0
/ 10
Nice and comfortable everywhere near from the city center
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Kadek S.
8,5
/ 10
Hotel within the city. Clean and comfortable.
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Rani silvia
8,5
/ 10
Nice and clean service, easy access.
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HENDRI
8,5
/ 10
Clean and comfortable, service friendly and homely
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In the Area
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Jalan Catur Warga no.36, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
Main Facilities
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Laundry service
Parking
Restaurant
Elevator
Multilingual staff
ATM/Banking
What's around City Hotel Mataram
Jalan Catur Warga no.36, Mataram, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83126
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Discover More About City Hotel Mataram
General Information
City Hotel Mataram is a 2-star hotels that has been welcoming guests since 2012. The accommodation went through a renovation in 2014. There are 33 rooms spread across 4 floors.
Location
Located at Jalan Catur Warga no.36, Mataram in Lombok, Indonesia. Those looking to explore will find Asad Beach, RTH_Taman Sejeput, and Karang soong bedauh nearby. Closest airport is Selaparang Airport, 2,787 km away from the accommodation.
Facilities & Amenities
City Hotel Mataram has Laundry service, Parking, Restaurant, Elevator, Multilingual staff, and more.
Business Facilities
For guests traveling for work, City Hotel Mataram has Meeting facilities and Projector available.
Contact
Email: cityhotelmataramlombok@gmail.com
Phone number: +62370638555
Website: www.cityhotel-mataram.com
All facilities in City Hotel Mataram
Others
Guest Services
- Laundry Service
- 24-hour front desk
- Bellboy service
- 24-hour security
- Multilingual staff
Public Facilities
- Restaurant
- Elevator
- Safety deposit box
- Room service
Business Facilities
- Meeting facilities
- Projector
Accommodation Facilities
- Car park
- Smoking area
Meals & Dining
- Breakfast buffet
- Breakfast
Connectivity
- Wi-Fi in public areas
Nearby Facilities
- ATM/Bank
Accommodation Policy & General Information in City Hotel Mataram
Check-in/Check-out Time
Check-in time: 14:00
Check-out time: 13:00
Check-out time: 13:00
General Check-in Instructions
General Check-in Instructions (English Only)
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at City Hotel Mataram | 33 |
Number of floors in City Hotel Mataram | 4 |
Another facilities in City Hotel Mataram | Laundry Service, 24-hour front desk, Bellboy service, 24-hour security, Multilingual staff |
Frequently asked question in City Hotel Mataram
What is normal check-in & check-out time at City Hotel Mataram?
The standard check-in time at City Hotel Mataram is starting from From 14:00 while the latest check-out time is at Before 13:00
Does City Hotel Mataram provide breakfast?
Yes, City Hotel Mataram provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of City Hotel Mataram?
City Hotel Mataram is a 2.0-star hotel.
How many floors does City Hotel Mataram have?
City Hotel Mataram has 4 floors.
How many rooms are available at City Hotel Mataram?
City Hotel Mataram has 33 rooms in total.
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More Reviews from Other Guests in City Hotel Mataram
Overall Ratings & Reviews City Hotel Mataram
Traveloka (594)
8,4
Very Good
From 594 reviews
Provided by travelers on
Cleanliness
8,5
Room Comfort
8,3
Meal
7,9
Location
8,7
Service and Facilites
8,3
People often mention about City Hotel Mataram
All
Staff Friendliness (5)
Distance to City Center (4)
Ambiance (4)
Room Space (4)
Bedroom (4)
Surroundings (3)
Accessibility (3)
Bathroom (3)
Hotel Area (3)
Variety (3)
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Traveler Reviews City Hotel Mataram
Number of reviews per page
20
40
Customer reviews
RY
Ririn Y.
10,0
/10
Reviewed 2 week(s) ago
The hotel is quite good even though it is cheap.
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E***i
Leisure
9,4
/10
Reviewed 4 week(s) ago
The hotel is clean. The hot water also works well (when you're tired after watching the MotoGP race). It's also close to Seafood 88.
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M***A
6,0
/10
Reviewed 19 week(s) ago
I've booked here several times, but:
1. Unfortunately, there was no prior notification before check-in that the room was unsuitable (booked a double bed, given a twin bed). The reason given was that the only available double room was a twin bed (still available online).
2. I was given a room without a smart TV (the staff informed me it was an old TV), so it wasn't like the previous rooms.
Strategic location, but service needs improvement (complaint handling is less than satisfactory).
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M***A
9,7
/10
Reviewed 19 week(s) ago
Access everywhere is close because the location is in the city center.
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K***n
Business
8,2
/10
Reviewed 20 week(s) ago
Overall good as always. 🙏 The room comforts always winning.
1 people find it helpful
e***y
10,0
/10
Reviewed 34 week(s) ago
Almost 10 days staying here, always comfortable, feels like home.
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K***n
9,4
/10
Reviewed 38 week(s) ago
The second time I spent a business trip time when I had a meeting in Mataram, well I could say it's small but great. The most important thing is the water. 💦 The water flows smoothly and there were no obstacles same like before, and that’s amazing. 🤩
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Leonardhy A. S.
Staycation
8,4
/10
Reviewed 44 week(s) ago
The hotel staff is very nice, but the food has very little variety.
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K***n
Business
8,5
/10
Reviewed 50 week(s) ago
So far, all good. Love the staff, the place, access to everywhere.
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E***a
Staycation
8,0
/10
Reviewed 65 week(s) ago
Close to the city center... Friendly staff. Clean rooms. Many restaurants nearby.
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1 people find it helpful
Lely M.
Staycation
9,7
/10
Reviewed 66 week(s) ago
The hotel is located in the city center, so it's easy to get around. The service is friendly and the cleanliness is maintained.
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w***n
Staycation
10,0
/10
Reviewed 76 week(s) ago
friendly hotel staff, comfortable rooms, located in the city center.
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U***a
Staycation
9,7
/10
Reviewed 98 week(s) ago
The AC is not cold enough. Everything is clean.
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1 people find it helpful
AM
Anna M.
9,7
/10
Reviewed 100 week(s) ago
The hotel's location is in the center of Mataram city, the rooms are very clean and tidy, the contents are also complete, the service is very satisfying, the hotel employees are also friendly. Overall, very satisfied
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w***n
Staycation
10,0
/10
Reviewed 100 week(s) ago
The hotel staff was very friendly and very helpful at check in.
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ps
pitoyo s.
9,4
/10
Reviewed 110 week(s) ago
The hotel staff is friendly and helpful. Clean room service and comfortable atmosphere.
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KS
Ketut S. A.
9,7
/10
Reviewed 154 week(s) ago
The staff is friendly, kind, the breakfast is also delicious and the rooms are very clean. Thank you City Hotel.
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1 people find it helpful
AA
Ahmad A.
9,7
/10
Reviewed 155 week(s) ago
Close to city center. Comfortable minimalist room.
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Halimah
6,0
/10
Reviewed 173 week(s) ago
Sangat nyaman kamar murah pula, resepsionisnya juga ramah-ramah, dan sarapan paginya enak, 👌.
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DS
Devi S.
9,7
/10
Reviewed 190 week(s) ago
Hotelnya nyaman, di tengah-tengah kota. Petugasnya ramah, pas hujan saya di payungin masuk mobil so sweet sekali 🤭🤣. Ada kulkasnya juga, buat nyimpen es. Terus kalau bawa motor motornya diamanin di belakang sama petugasnya, pagi-pagi banget motor dah siap depan lobi diparkirin buat dipake.
2 people find it helpful
Number of reviews per page
20
40
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