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CLARO Makassar
Hotels
Traveloka Hotel Appreciation 2023: Excellent Performance
8,6
/10
Very Good
11.914 reviews
What Guests Say About Their Stay
Bedroom (241)
Staff Friendliness (233)
Room Space (228)
Distance To City Center (219)
deiby s.
9,7
/ 10
The room was clean and breakfast was delicious
Supeno
8,5
/ 10
The hotel is very big and beautiful. it is located in the reachable place. the staffs of the hotel are very friendly and professional. when i checked in, the staff gave me welcome drink such as: cold markissa and warm saraba. I like them very much. The food is very delicious especially sop saudara, coto makasar and the others.
Dedy Harmedi Rani
9,4
/ 10
Very professional staff kind and quick response
Steve B. N. A.
8,5
/ 10
Great hotel and great service with affordable price
Rendi C.
8,5
/ 10
Awesome stay, so memorable. Comfortable room. Awesome breakfast. Great service. Recommended.
In the Area
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Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in CLARO Makassar
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Per room per night (excl. taxes & fees)
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What's around CLARO Makassar
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Jalan AP Pettarani No. 3, Pettarani, Makassar, Sulawesi Selatan, Indonesia, 90222
Discover More About CLARO Makassar
note: hotel was previously named Claro Makassar
Location
Staying at CLARO Makassar is a good choice when you are visiting Pettarani.
About CLARO Makassar
Whether you are planning an event or other special occasions, CLARO Makassar is a great choice for you with a large and well-equipped function room to suit your requirements.
CLARO Makassar is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, CLARO Makassar provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at CLARO Makassar, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at CLARO Makassar is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from CLARO Makassar exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
CLARO Makassar is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at CLARO Makassar.
All facilities in CLARO Makassar
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Dining area
- Fullboard with non-alcoholic drinks
- Gala dinner
- Halfboard with non-alcoholic drinks
- Nightclub
- Poolside bar
- Bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snack bar
- Snacks
- Vegetarian meal
- Winery
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Wedding service
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Things to Do
- Entertainment for adults
- Fitness center
- Garden
- Hot tub
- Massage
- Outdoor pool
- Sauna
- Spa
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Transportation
- Airport transfer
- Car rental
- Secure parking
- Valet parking
- Valet parking (surcharge)
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
Sports and Recreations
- Billiard
- Fitness center
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Wheelchair accessible
Kids and Pets
- Babysitting
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in CLARO Makassar
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Additional Policy
Breakfast anak yang tinggi dibawah 100 CM masih GRATIS, tinggi 100-140 CM akan dikenakan biaya tambahan sebesar 50% ,Dan tinggi diatas 140 CM akan dikenakan biaya tambahan sebesar 100%
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at CLARO Makassar | 585 |
Number of floors in CLARO Makassar | 17 |
Another facilities in CLARO Makassar | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar |
Frequently asked question in CLARO Makassar
What are available facilities at CLARO Makassar?
There are top facilites at CLARO Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at CLARO Makassar?
The standard check-in time at CLARO Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does CLARO Makassar provide breakfast?
Yes, CLARO Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in CLARO Makassar
Traveloka (11.864)
Other sources (50)
8,6
Very Good
From 11.864 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,7
Meal
8,6
Location
8,7
Service and Facilites
8,6
People often mention about CLARO Makassar
All
Bedroom (148)
Staff Friendliness (144)
Room Space (139)
Ambiance (133)
Distance to City Center (132)
Accessibility (130)
Hotel Area (127)
Bathroom (126)
Variety (123)
Taste (117)
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Traveler Reviews CLARO Makassar
Number of reviews per page
20
40
Customer reviews
SB
Stovyanti B.
10,0
/10
Reviewed 2 day(s) ago
Hotel Claro is indeed the best when it comes to staycations
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review and your feedback on Traveloka! We are delighted to hear that you always enjoyed your stay at Hotel Claro, especially the comfort of our clean and fragrant rooms. See you again on your next visit — we are always ready to welcome you! 😊. Best regards, Anggiat Sinaga, General Manager
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YP
Yogesh P.
8,5
/10
Reviewed 4 day(s) ago
Good place and location, staff was polite and good.
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Accommodation's Reply
22 Jul 2025
Dear Mr. Yogesh P.
Thank you for your kind feedback!
We’re glad you enjoyed the location and appreciated the hospitality of our staff.
We look forward to welcoming you back to Hotel Claro Makassar! 😊
Warm regards,
Anggiat Sinaga
General Manager
A***d
8,5
/10
Reviewed 5 day(s) ago
Very comfortable to rest and good service.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review and your feedback on Traveloka! We are delighted to hear that you always enjoyed your stay at Hotel Claro, especially the comfort of our clean and fragrant rooms. See you again on your next visit — we are always ready to welcome you! 😊. Best regards, Anggiat Sinaga, General Manager
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Y***i
Business
9,4
/10
Reviewed 5 day(s) ago
Claro remains the best in Makassar
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review and your feedback on Traveloka! We are delighted to hear that you always enjoyed your stay at Hotel Claro, especially the comfort of our clean and fragrant rooms. See you again on your next visit — we are always ready to welcome you! 😊. Best regards, Anggiat Sinaga, General Manager
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V***a
9,7
/10
Reviewed 6 day(s) ago
Always love staycations at Claro, love the room concept, clean and fragrant.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review and your feedback on Traveloka! We are delighted to hear that you always enjoyed your stay at Hotel Claro, especially the comfort of our clean and fragrant rooms. See you again on your next visit — we are always ready to welcome you! 😊. Best regards, Anggiat Sinaga, General Manager
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G***s
8,8
/10
Reviewed 1 week(s) ago
The staff was very friendly and helpful.
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Accommodation's Reply
22 Jul 2025
Dear Our Valued Guest,
Thank you for your kind words!
We’re delighted to hear that our staff made a positive impression.
Your comfort and satisfaction are our top priorities — we hope to welcome you back again soon!
Warm regards,
Hotel Claro Makassar
N***r
10,0
/10
Reviewed 1 week(s) ago
The room service is the best, ask for help to open the connecting door and they are immediately ready, then ask for help to find a TV program (because my friend doesn't know how to look for it) and they are immediately ready.. The best, really 🫶🏻
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Accommodation's Reply
22 Jul 2025
Dear Our Valued Geust,
Thank you so much for your kind words and for the Review at Traveloka! 🫶🏻
We’re thrilled to hear that our room service team could assist you quickly and efficiently. It’s always our goal to make your stay as comfortable and convenient as possible.
Looking forward to welcoming you and your friends back again soon at Hotel Claro Makassar!
Warm regards,
Anggiat Sinaga
General Manager
K***k
10,0
/10
Reviewed 1 week(s) ago
cool, great service too
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you very much for your appreciation and review on Traveloka! 🙏. We are happy to provide you with the best service. See you again at Hotel Claro Makassar! 😊
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Mega E.
10,0
/10
Reviewed 2 week(s) ago
Hotel Claro is truly the best, with excellent service, friendly staff, and a strategic location not far from the toll road. It's a large, luxurious, and grand hotel for all travel needs. It's well worth it, whether for business or family time. However, Hotel Claro is very crowded because of its spacious ballroom, with many people using it. Furthermore, the breakfast is delicious and varied. Thanks to Claro.
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Accommodation's Reply
22 Jul 2025
Dear Ms. Mega E, Thank you very much for your positive review on the Traveloka App! We are delighted to hear that you were satisfied with our service, the comfort of the hotel, and its strategic location. We are also grateful that you enjoyed our varied breakfast options and the facilities we provide, including our ballroom, which is a popular choice for many guests for various events. We greatly appreciate your trust in choosing Hotel Claro, whether for business or family time. We hope we can continue to be your top choice on your next visit. See you again at Hotel Claro Makassar! Best regards, Anggiat Sinaga, General Manager
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Herwin R.
Business
6,8
/10
Reviewed 2 week(s) ago
The hotel is quite large.
The room is spacious.
The receptionist was rude.
I requested smoking from the start... but I didn't get an excuse.
The breakfast menu was a mess. By 7:00 AM, the plates and glasses were all gone.
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Accommodation's Reply
22 Jul 2025
Dear Mr. Herwin, Thank you for your review and feedback on the Traveloka App. We apologize for any inconvenience you experienced during your stay. Regarding the receptionist service, smoking room request, and breakfast conditions, we deeply regret that we were unable to meet your expectations. Your feedback is very valuable and will be forwarded to the relevant team for evaluation and future service improvements. We look forward to providing an even better experience on your next visit. Best regards, Anggiat Sinaga, General Manager
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Gusmeny r.
Business
10,0
/10
Reviewed 3 week(s) ago
the staff is friendly, feels like home, close to everywhere, complete facilities. basically the experience of staying at Hotel Claro is extraordinary.
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Accommodation's Reply
22 Jul 2025
Dear Mr. Gusmeny R. Thank you for your wonderful review! We are delighted to hear that you felt right at home while staying at Hotel Claro. Friendly service, a strategic location, and complete facilities are our priorities for our guests' comfort. See you again on your next visit! 😊. Best regards, Anggiat Sinaga, General Manager
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AS
Asep S.
Leisure
8,8
/10
Reviewed 3 week(s) ago
Friendly staff, check-in can be earlier than 2 pm listed at the front office, clean room, varied food, just so-so coffee, in other hotels there are coffee makers with many variations. Overall ok.
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1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Mr. Asep S, Thank you for your review and feedback on Traveloka. We are pleased that you enjoyed our staff's service, flexible check-in process, room cleanliness, and variety of food. Regarding the coffee selection, your feedback is greatly appreciated and will be used as a basis for future evaluation and service improvements. We look forward to welcoming you back to Hotel Claro Makassar for an even better experience. Best regards, Anggiat Sinaga, General Manager
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A***h
Business
9,4
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly and helpful upon check in.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your appreciation! We are pleased to know that your check-in process went smoothly and that our staff was able to assist you well. See you again at Hotel Claro Makassar! 😊. Best regards, Anggiat Sinaga, General Manager
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F***y
9,6
/10
Reviewed 3 week(s) ago
food lacks menu options and taste
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your feedback and review on Traveloka. We apologize if the menu selection and food taste did not meet your expectations. This feedback is very valuable to us and we will immediately forward it to the relevant team for evaluation and future improvements. We look forward to providing an even better experience on your next visit. Best regards, Ricwan Wahyudi, Marketing Communication Manager
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A***A
Leisure
8,5
/10
Reviewed 3 week(s) ago
All requests are resolved with excellent service.. Thumbs up 5
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Accommodation's Reply
22 Jul 2025
Thank you very much for your positive review and 5 thumbs up, Sir! 🙏. We are very happy to have been able to fulfill all your requests with the best service. Guest satisfaction is our priority, and reviews like this are a source of motivation for the entire team. We look forward to welcoming you back to Hotel Claro Makassar. Best regards, Anggiat Sinaga. General Manager – Hotel Claro Makassar
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A***A
10,0
/10
Reviewed 3 week(s) ago
Varied food, close access to everywhere.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review on the Traveloka App! We are delighted to hear that you enjoyed our variety of food and the hotel's convenient location. We hope you had a pleasant stay and look forward to your next visit to Hotel Claro Makassar. Best regards, Anggiat Sinaga, General Manager – Hotel Claro Makassar
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S***a
10,0
/10
Reviewed 3 week(s) ago
Clean, comfortable, and friendly staff also access to the city
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review on the Traveloka App! We are very pleased to know that you felt comfortable with the hotel's cleanliness, friendly staff, and easy access to various areas of the city. We look forward to your next visit to Hotel Claro Makassar. Warm regards, Anggiat Sinaga. General Manager – Hotel Claro Makassar
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S***g
8,5
/10
Reviewed 4 week(s) ago
The room is comfortable, the location is also close to everywhere, very satisfied..
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review on the Traveloka App! We are very happy to hear that you felt comfortable with our room and satisfied with the hotel's strategic location. We hope you have a pleasant stay with Hotel Claro Makassar. Warm regards, Anggiat Sinaga, General Manager – Hotel Claro Makassar
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S***a
9,4
/10
Reviewed 4 week(s) ago
cool hotel in town with great access
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Accommodation's Reply
22 Jul 2025
Thank you for the great feedback!
We’re glad to hear you enjoyed your stay and appreciated our hotel's convenient location.
Looking forward to welcoming you back soon at Hotel Claro Makassar.
Warm regards,
Anggiat Sinaga
General Manager – Hotel Claro Makassar
Y***i
Staycation
10,0
/10
Reviewed 4 week(s) ago
The hotel atmosphere is comfortable, the swimming pool, the children's playground are very comfortable.
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Accommodation's Reply
22 Jul 2025
Dear Sir/Madam, Thank you for your positive review on the Traveloka App! We are delighted to hear that you enjoyed the hotel atmosphere, swimming pool, and children's play area. Guest satisfaction and comfort are our priority. We look forward to your next visit to Hotel Claro Makassar. Warm regards, Anggiat Sinaga, General Manager – Hotel Claro Makassar
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Number of reviews per page
20
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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