Episode Gading Serpong

Hotels
Preferred Partner
9,1
/10
Exceptional
1.436 reviews

What Guests Say About Their Stay

Staff Friendliness (224)
Bedroom (218)
Ambiance (211)
Bathroom (195)
Q***s
10,0
/ 10
The staff from the beginning until the end were friendly and very helpful, even the parking attendants were very helpful.
V***n
10,0
/ 10
The hotel was wonderful, staff was really amazing. Will come back for sure.
Prima D. H.
9,7
/ 10
Friendly staff, cozy place, so clean, varied breakfast menu choices, strategic.
S***i
10,0
/ 10
We had a wonderful stay at Episode! The services were absolutely top-notch, but what really stood out to us was how they went above and beyond to make our stay special. We had a special request to create some mirror art for our daughter’s birthday, and the hotel staff took it to heart. They not only listened to our request but also executed it beautifully, making her birthday truly memorable. Additionally, we would like to mention the amazing woman who worked at the kids' club during our stay (unfortunately, we forgot to ask her name). She provided the best service and truly knew how to connect with and treat our daughter with care and kindness. Highly recommend this place for anyone looking for excellent service and memorable experiences!
Finka
9,7
/ 10
Superb! Literally exceeds my expectations in all aspects, from the service, room, amenities, and the food is top notch.
In the Area
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Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Episode Gading Serpong

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Jl. Gading Serpong Boulevard Barat Blok S 6 - 7 Gading Serpong, Tangerang, Banten, Gading Serpong, Tangerang, Banten, Indonesia, 15810
Lobby Episode Gading Serpong
Lobby 2 Episode Gading Serpong

Discover More About Episode Gading Serpong

Location


Staying at Episode Gading Serpong is a good choice when you are visiting Gading Serpong.

About Episode Gading Serpong

From business event to corporate gathering, Episode Gading Serpong provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Episode Gading Serpong, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Episode Gading Serpong exclusively for you.

Episode Gading Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Episode Gading Serpong.

All facilities in Episode Gading Serpong

Swimming Pool Episode Gading Serpong
Swimming Pool
Fitness Center Episode Gading Serpong
Fitness Center
Functional Hall Episode Gading Serpong
Functional Hall
Common Space Episode Gading Serpong
Common Space
Lobby Episode Gading Serpong
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

Things to Do

  • Fitness center
  • Health club
  • Massage
  • Outdoor pool
  • Spa

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast

Transportation

  • Secure parking
  • Valet parking (surcharge)

Accessibilty

  • Accessible bathroom
  • Accessible parking

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Episode Gading Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Reservation Voucher. The required documents can be in the form of soft copy.

Facility

Gym, Lobby, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-2-2024 to 31-5-2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Episode Gading Serpong
320
Number of floors in Episode Gading Serpong
28
Another facilities in Episode Gading Serpong
Bellhop, Concierge, Doorman, Early Check-in, Front desk

Frequently asked question in Episode Gading Serpong

What are available facilities at Episode Gading Serpong?
There are top facilites at Episode Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Episode Gading Serpong?
The standard check-in time at Episode Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Episode Gading Serpong provide breakfast?
Yes, Episode Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Episode Gading Serpong

Traveloka (1.402)
Other sources (34)
9,1
Exceptional
From 1.402 reviews
Provided by travelers on
Cleanliness

9,3

Room Comfort

9,2

Meal

9,0

Location

9,3

Service and Facilites

9,3

People often mention about Episode Gading Serpong
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Traveler Reviews Episode Gading Serpong

Number of reviews per page
20
40
Customer reviews
S***r
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Great experience for staying in accommodation with great locations
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Accommodation's Reply
07 Aug 2025
Dear Mr/s, Thank you for your great review of Episode Gading Serpong! We are glad that you enjoyed your stay with us and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
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Cahyo M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Comfortable, clean, very nice pool
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Accommodation's Reply
07 Aug 2025
Dear Mr. Cahyo M, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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a***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
This was my first time staying in an episode, and it turned out to be really cozy with a typical Banten ambiance.
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Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager.
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Sugeng R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 day(s) ago
Overall, everything is okay. Friendly staff, clean rooms, complete breakfast, only the swimming pool facilities are very minimal, too small, there is no comfortable swimming pool space for children. Plus, the lounge chairs/waiting area of the pool are only for 3/4 guests.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Sugeng R, Thank you for taking the time to review your experience at Episode Gading Serpong. We are pleased to hear that you were satisfied with the service of our staff, the cleanliness of our rooms, and the variety of breakfast options we offer. We also appreciate your feedback regarding the swimming pool facilities. We apologize if the area did not fully meet your and your family's expectations. We will share your suggestions regarding the pool size and number of seating with management for evaluation and future improvements. We hope to welcome you back soon for an even better experience. Best regards, Muhamad Viktor a sin. General Manager
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D***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Overall, the episode hotel is great. I have booked a deluxe room and they upgraded me to an executive room. Thank you
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Accommodation's Reply
04 Aug 2025
Dear Mr/s, Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience at Episode Gading Serpong and that you enjoyed your upgraded Executive Room. We always aim to exceed our guests’ expectations, and we’re glad to have had the opportunity to enhance your stay. We look forward to welcoming you back for another memorable visit. Sincerely, Muhamad Viktor A Sin General Manager
D***n
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
It's cool... the rooms are spacious, clean, and have a cool interior. The food is varied and quite tasty. BTW, I've stayed several times and always had rooms with the sink outside the bathroom. It's the same at this hotel... open the door, and the sink is directly to the left.
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Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Thank you for your review. We are very happy to hear that you enjoyed the comfort of our room, the cleanliness, and the variety of food we offer at Episode Gading Serpong. We also appreciate your feedback regarding the location of the sink, which is outside the bathroom. We will continue to strive to improve the comfort and facilities for our guests in the future. We hope your next visit will be even more enjoyable. Thank you for choosing us as your place to stay, and we look forward to welcoming you back! Best regards, Muhamad Viktor a sin. General Manager
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S***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 day(s) ago
One of the best hotels I’ve been to. Price-quality ratio is great.
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Accommodation's Reply
04 Aug 2025
Dear Mr/s, Thank you for your kind words and for sharing your positive experience at Episode Gading Serpong. We are thrilled to hear that you found the price-quality ratio to be excellent. We strive to offer our guests the best value for their stay, and it’s rewarding to know that we met your expectations. We look forward to welcoming you again on your next visit! Sincerely, Muhamad Viktor A Sin General Manager
P***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The hotel is nice, comfortable, clean, okay
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Accommodation's Reply
02 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager.
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Eko w.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Amazing place and amazing view, complete and delicious breakfast. Just a suggestion: expand the pool and make the water less cold.
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Accommodation's Reply
01 Aug 2025
Dear Mr. Eko W, Thank you for your positive review and for choosing Episode Gading Serpong as your place to stay. We are very pleased to know that you enjoyed the view, the comfort of our place, and the complete and personalized breakfast. We also appreciate your feedback regarding the swimming pool area. We will share your suggestions regarding the pool's size and water temperature with the relevant team for future facility improvements. We look forward to welcoming you back in the future for an even more memorable experience. Best regards, Muhamad Viktor a sin. General Manager
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M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Thank you Gro Team for the cake and decorations.
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Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The room was very spacious with a beautiful interior design. It was clean, although there was a musty odor upon entering, but it disappeared after a few hours. The food was quite varied. The location was easily accessible and close to several restaurants and supermarkets.
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Accommodation's Reply
01 Aug 2025
Dear Sir/Madam, Thank you for choosing to stay at Episode Gading Serpong and taking the time to leave a review. We are delighted to hear that you were comfortable with the spacious room, interior design, and cleanliness. We apologize for the initial inconvenience related to the unpleasant odor, and we will use this feedback to improve the quality of our service. We are also pleased to hear that you enjoyed the variety of food available and our convenient location. We hope to welcome you back soon for an even more perfect experience. Best regards, Muhamad Viktor a sin. General Manager
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
A very comfortable hotel for families, with fast check-in and friendly staff. Strategic location. 👍
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2 people find it helpful
Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager.
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H***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Comfortable... Friendly. Relaxed atmosphere and perfect for a getaway in the Gading Serpong area.
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Accommodation's Reply
17 Jul 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are delighted that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The price and amenities are reasonable. The room is spacious and the bed is very comfortable.
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager
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Regita V.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Thank you very much to the episode staff, Ms. Uchi, Jese, Nidya, and the super friendly receptionist. Thank you very much for making my wife's birthday wish come true. There's nothing lacking at all from this hotel, hehe. It's really great, maybe this will be our next favorite place. Thank you to the staff who helped🤍
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3 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Ms. Regita V, Thank you for visiting Episode Gading Serpong and for taking the time to share your experience here. We are delighted that you enjoyed your visit, especially with the excellent service provided by Uchi, Jesse, and Nidya. Thank you again for your review. We look forward to welcoming you back to Episode Gading Serpong soon. Sincerely, Muhamad Viktor a sin. General Manager
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Ali M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It really looks like a luxury hotel episode from a distance. The hotel is clean and friendly, the breakfast is amazing with lots of choices.. According to the price....
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1 people find it helpful
Accommodation's Reply
05 Jul 2025
Dear Mr. Ali M., Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Muhamad Viktor a sin. General Manager.
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Widienya A.
icon-Business
Business
icon-origin-TRAVELOKA
8,6
/10
Reviewed 5 week(s) ago
It's stuffy in the room because there's no sunlight coming in.
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1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mrs. Widienya, Thank you for your review. We are glad you chose to stay at Episode Gading Serpong. We appreciate your feedback regarding the lighting in the room. We will take this into consideration to make your future stays more comfortable. Hopefully we can welcome you back with better facilities. Thank you for your attention! Best regards, Muhamad Viktor a sin. General Manager
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A***w
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Stay here for 1 night, it's a wonderful place to stay, good food, ambience nice.
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Accommodation's Reply
03 Jul 2025
Dear Mr/s, Thank you for your great review of Hotel Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,1
/10
Reviewed 6 week(s) ago
The bathroom is just not so good. Maybe I was unlucky to get that room because when I took a shower, the water stagnated for a long time (the floor was too flat so the water didn't drain quickly). The water was also small because the shower seemed to leak so the water scattered everywhere.
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Accommodation's Reply
03 Jul 2025
Dear Sir/Madam, Thank you very much for your review. We greatly appreciate your feedback regarding the bathroom condition. We apologize for the inconvenience you experienced, especially regarding the drainage and water pressure issues in the shower. We will immediately check and fix the issues to make the Episode Gading Serpong experience more comfortable for our guests. We hope to welcome you back with better facilities in the future. Warm regards, Muhamad Viktor a sin. General Manager
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Steven D. a.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
thank you for the compliment, thank you uchi, jeje, nidya for the welcome cake and decoration
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Accommodation's Reply
26 Jun 2025
Dear Mr. Steven, Thank you for your great review of Hotel Episode Gading Serpong! We are glad that you enjoyed your stay with us especially the service from our staff Uchi, Jeje and Nidya and We hope to see you again very soon. Sincerely, Muhamad Viktor A Sin General Manager
Number of reviews per page
20
40

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