fave+ hotel Palembang

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8,3
/10
Very Good
10.484 reviews

What Guests Say About Their Stay

A***o

10,0
/ 10
The staff was incredibly welcoming upon check-in, the restaurant was cozy and the menu was quite enjoyable.
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Mauli h.

8,5
/ 10
The hotel staff was very friendly and helpful during the check-in process, and the security guards were also very friendly, polite, and helpful. Thank you, Fave Hotel.
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S***l

8,5
/ 10
The hotel staff was friendly and check-in was quick. The hotel was tidy, quiet, and smelled great. The room amenities were functional, and the soft mattress made for a good night's sleep.
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s***i

10,0
/ 10
From security to the other staff, everyone is friendly. A recommended staycation option for families.
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V***a

9,7
/ 10
Super satisfied with the service... Super friendly... Super helpful... During the school holidays there were lots of children's activities... Cool 😍
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In the Area
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Jalan Basuki Rahmat No. 1681, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30128

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named favehotel Palembang fave+ hotel Palembang is a hotel is located at Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around fave+ hotel Palembang

Jalan Basuki Rahmat No. 1681, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30128
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Lobby fave+ hotel Palembang
Lobby 2 fave+ hotel Palembang

Discover More About fave+ hotel Palembang

About favehotel Palembang

Located in the heart of South Sumatra, favehotel Palembang is a modern and stylish hotel that caters to both business and leisure travelers. With its strategic location, the hotel offers easy access to various attractions, shopping centers, and dining options, making it an ideal choice for anyone visiting the city. The hotel features a contemporary design that combines comfort and functionality, ensuring that guests have a pleasant stay.

favehotel Palembang is known for its friendly and accommodating staff, who are always ready to assist guests with their needs. The hotel boasts a range of amenities, including free Wi-Fi, a fitness center, and a restaurant that serves delicious local and international cuisine. Whether you're in town for a quick business trip or a leisurely vacation, you'll find everything you need for a comfortable stay.

One of the standout features of favehotel Palembang is its commitment to providing a clean and safe environment for guests. The hotel follows strict hygiene protocols to ensure that all areas are well-maintained and sanitized. This attention to detail gives guests peace of mind during their stay.

In addition to its excellent facilities, favehotel Palembang is also known for its affordability. The hotel offers competitive rates without compromising on quality, making it a popular choice among budget-conscious travelers. With a variety of room types available, from standard rooms to deluxe suites, there's something to suit every traveler's needs.

Why You Should Stay at favehotel Palembang

Staying at favehotel Palembang means you’ll enjoy a blend of comfort, convenience, and affordability. The hotel’s prime location allows easy access to the city’s main attractions, making it perfect for sightseeing. Additionally, the modern amenities and friendly service create a welcoming atmosphere that makes you feel right at home.

Best Time to Stay at favehotel Palembang

The best time to visit Palembang is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for exploring the city and its surroundings. However, if you’re looking for lower rates and fewer crowds, consider visiting during the shoulder months of March and November.

Transportation and Accessibility

Access to the Airport

favehotel Palembang is conveniently located approximately 10 kilometers from Sultan Mahmud Badaruddin II International Airport. The hotel offers shuttle services for guests, making it easy to reach the airport without any hassle. Taxis and ride-sharing services are also readily available, ensuring a smooth transfer to and from the airport.

Public Transportation

Getting around Palembang is easy thanks to its public transportation system. The city has a network of buses and angkots (minivans) that connect various neighborhoods and attractions. Additionally, the hotel is situated near major roads, making it accessible for those who prefer to explore the city by car or motorcycle.

Unique Facilities at favehotel Palembang

1. Rooftop Swimming Pool

One of the highlights of favehotel Palembang is its stunning rooftop swimming pool. Guests can take a refreshing dip while enjoying panoramic views of the city skyline. It’s the perfect spot to unwind after a long day of exploring.

2. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center. Whether you want to maintain your workout routine or simply burn off some calories, the gym has everything you need for a great workout.

3. On-Site Restaurant

The hotel’s on-site restaurant offers a diverse menu that caters to all tastes. From local Indonesian dishes to international favorites, there’s something for everyone. The cozy ambiance makes it a great place to enjoy a meal with family or friends.

Nearby Attractions at favehotel Palembang

1. Ampera Bridge

Located just 5 kilometers from favehotel Palembang, the iconic Ampera Bridge is a must-visit landmark. This stunning bridge spans the Musi River and is beautifully illuminated at night, making it a popular spot for photos. Visitors can stroll along the riverbank and enjoy the vibrant atmosphere of the surrounding area.

2. Palembang Indah Mall

Only 3 kilometers away, Palembang Indah Mall is a shopping paradise for those looking to indulge in retail therapy. The mall features a wide range of local and international brands, as well as dining options and entertainment facilities, including a cinema.

3. Museum Sultan Mahmud Badaruddin II

This museum, located about 4 kilometers from the hotel, showcases the rich history and culture of Palembang. Visitors can explore various exhibits, including traditional artifacts, historical photographs, and more. It’s a great place to learn about the city’s heritage.

4. Great Mosque of Palembang

Situated approximately 6 kilometers from favehotel Palembang, the Great Mosque of Palembang is an architectural marvel. Its stunning design and serene atmosphere make it a peaceful place to visit. The mosque is open to the public, and visitors are welcome to explore its beautiful grounds.

5. Jakabaring Sport City

For sports enthusiasts, Jakabaring Sport City is a fantastic destination located about 8 kilometers from the hotel. This complex hosts various sporting events and facilities, including a stadium, aquatic center, and more. It’s a great place to catch a game or participate in sports activities.

6. Palembang Bird Park

Just 7 kilometers away, Palembang Bird Park is a delightful attraction for nature lovers. The park is home to a variety of bird species, and visitors can enjoy birdwatching and photography opportunities. It’s a peaceful escape from the hustle and bustle of the city.

7. Taman Purbakala Kerajaan Sriwijaya

This archaeological park, located about 9 kilometers from the hotel, offers a glimpse into the ancient civilization of Sriwijaya. Visitors can explore the ruins and learn about the historical significance of the site. It’s a fascinating destination for history buffs.

8. Siti Nurbaya Bridge

Approximately 5 kilometers from favehotel Palembang, Siti Nurbaya Bridge is another iconic landmark in the city. The bridge is known for its beautiful design and is a popular spot for both locals and tourists. It’s a great place to take a leisurely walk and enjoy the views of the Musi River.

9. Palembang Square Mall

Located just 4 kilometers away, Palembang Square Mall is another shopping destination worth visiting. The mall features a variety of shops, restaurants, and entertainment options, making it a great place to spend an afternoon.

10. Bukit Siguntang

For those looking for a bit of adventure, Bukit Siguntang is about 10 kilometers from the hotel. This hill offers hiking opportunities and stunning views of the surrounding area. It’s a great spot for outdoor enthusiasts and those looking to connect with nature.

Tips and Tricks for Staying at favehotel Palembang

Tips During Your Stay

To make the most of your stay at favehotel Palembang, consider these tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the staff for recommendations on local attractions and dining options. They are more than happy to help you make the most of your trip.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by planning your day around them. For instance, start your morning with a workout at the fitness center, followed by a refreshing swim in the rooftop pool. Enjoy a leisurely meal at the on-site restaurant, and don’t forget to explore the nearby attractions for a well-rounded experience.

Why Book favehotel Palembang on Traveloka

Extensive Accommodation Options

When you book favehotel Palembang on Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly rooms or luxurious suites, Traveloka has you covered. You can easily compare prices and find the perfect room that fits your needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to save money and plan your budget more effectively. Additionally, the PayLater option lets you enjoy your stay now and pay later, making it easier to manage your finances.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level and enjoy exclusive discounts and offers.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at favehotel Palembang. These reviews provide valuable insights into the hotel’s services and facilities, helping you make an informed decision before booking your stay.

With all these advantages, there’s no reason not to choose favehotel Palembang for your next trip to South Sumatra. Booking hotel through Traveloka ensures you get the best rates and an unforgettable experience!

All facilities in fave+ hotel Palembang

Swimming Pool fave+ hotel Palembang
Swimming Pool
Fitness Center fave+ hotel Palembang
Fitness Center
Functional Hall fave+ hotel Palembang
Functional Hall
Lobby fave+ hotel Palembang
Lobby
Exterior fave+ hotel Palembang
Exterior

Family-friendly Facilities

  • Children pool

Transportation

  • Car rental
  • Valet parking

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Kids and Pets

  • Babysitting

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • Cable TV
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Accommodation Policy & General Information in fave+ hotel Palembang

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at fave+ hotel Palembang
163
Number of floors in fave+ hotel Palembang
6
Another facilities in fave+ hotel Palembang
Children pool, Car rental, Valet parking, Reception hall, Banquet

Frequently asked question in fave+ hotel Palembang

What are available facilities at fave+ hotel Palembang?
There are top facilites at fave+ hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at fave+ hotel Palembang?
The standard check-in time at fave+ hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of fave+ hotel Palembang?
fave+ hotel Palembang is a 3.0-star hotel.
How many floors does fave+ hotel Palembang have?
fave+ hotel Palembang has 6 floors.
How many rooms are available at fave+ hotel Palembang?
fave+ hotel Palembang has 163 rooms in total.
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More Reviews from Other Guests in fave+ hotel Palembang

Overall Ratings & Reviews fave+ hotel Palembang

Traveloka (10.435)
Other sources (49)
8,4
Very Good
From 10.435 reviews
Provided by travelers on
Cleanliness

8,5

Room Comfort

8,4

Meal

8,3

Location

8,5

Service and Facilites

8,4

People often mention about fave+ hotel Palembang
All
Staff Friendliness (150)
Ambiance (149)
Bedroom (147)
Distance to City Center (143)
Taste (123)
Bathroom (119)
Hotel Area (109)
Variety (109)
Accessibility (108)
Room Space (106)
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Traveler Reviews fave+ hotel Palembang

Number of reviews per page
20
40
Customer reviews
A***o
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
The staff was incredibly welcoming upon check-in, the restaurant was cozy and the menu was quite enjoyable.
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elda v.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
I stayed here for a total of four days. It's also close to the hospital if you have family members. Breakfast is varied, and there's a pool and playground.
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Mauli h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and helpful during the check-in process, and the security guards were also very friendly, polite, and helpful. Thank you, Fave Hotel.
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Accommodation's Reply
29 Sep 2026
Dear Ms. Mauri, Thank you very much for staying at Fav+ Palembang and for taking the time to write a review. Your feedback and compliments are invaluable to us and encourage us to continuously improve our services, cleanliness, and facilities to ensure all guests have a pleasant stay. We hope to welcome you back again. We will strive to provide even better service. Sincerely, Jean Fawaz
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F***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
Comfortable rooms, good prices, easy and convenient booking.
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Accommodation's Reply
29 Sep 2026
Dear Valued Guest, Thank you very much for staying at Fav+ Palembang Hotel. Your valuable feedback is a great encouragement for us to continuously improve our services, cleanliness, and facilities to provide every guest with a pleasant stay. We hope to welcome you again. We will strive to provide even better service in the future. Thank you again. Sincerely, Jean Fawaz
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Dian S. W.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
The place is comfortable, the rooms are clean, and the facilities are convenient. However, I haven't had a chance to try the gym or swimming pool, and I don't know their operating hours.
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Accommodation's Reply
25 Sep 2026
Dear Mr. Kien S.W., Thank you for taking the time to give us a 9.1-star rating and sharing your experience staying at Fav+ Palembang. We are delighted to hear that you felt comfortable during your stay, especially regarding the cleanliness of the room and the amenities we provided. We understand that you did not have the opportunity to use the fitness center and swimming pool during your stay. Please note that the fitness center and swimming pool are always available for guests who wish to relax and exercise during their stay. We hope that on your next visit, you will have the opportunity to use these facilities. Thank you for trusting Fav+ Palembang. We look forward to welcoming you back again with even better service and an even more beautiful stay. Sincerely, Kien Fawaz
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R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,3
/10
Reviewed 4 week(s) ago
The mattress is a bit cramped. Ah, I think you should check the cleanliness more often, especially the sheets. I know if they're being replaced or just repaired. I stayed for three nights. I'm thorough, so maybe if I get a less thorough one, it's okay. It's fine for other purposes, even transiting.
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Accommodation's Reply
10 Sep 2026
Dear R*a, Thank you for your review. We apologize that the cleanliness of your room during your stay did not meet your expectations. Your feedback is very valuable, and we will use it to improve our cleaning procedures and conduct thorough room inspections before each guest's arrival. We are committed to always providing comfortable and clean stays for all our guests. We hope to welcome you back to fave+ Palembang again. We will do our best to provide you with an even more pleasant stay in the future. Thank you. Sincerely, Jean Fawaz
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Basri b.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The staff is polite and caring and very friendly.
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Accommodation's Reply
07 Sep 2026
Dear Mr. Basri, Thank you very much for staying at Fav Plus Palembang Hotel and for taking the time to share your valuable feedback and review. We are delighted to hear that you were satisfied with the friendly and attentive service from our staff. Your compliments are a great encouragement to our entire team, and we will continue to strive to provide the best service to ensure all guests enjoy a comfortable and memorable stay. We believe that hospitality, attentiveness, and caring for guests' needs are essential elements of excellent service. Therefore, a positive review like yours is very valuable to us, and we are truly grateful. Thank you for trusting our hotel and for taking the time to write such a wonderful review. We hope to welcome you back to Fav Plus Palembang Hotel in the future. Our staff will do their best to provide you with an even more memorable stay experience in the future. Sincerely, Jean Fawaz
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Agustina B. S.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Very nice, beautiful & comfortable hotel.
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Accommodation's Reply
04 Sep 2026
Dear Ms. Agustina B.S., Thank you very much for your stay at Fave+ Palembang and for taking the time to write a review. We greatly appreciate your valuable suggestions and feedback. Your encouragement is a great driving force for us to continuously improve our services, cleanliness, and facilities to ensure all guests have a pleasant stay. We hope to welcome you back to our hotel in the future. We will continue to strive for better service. Thank you again. Sincerely, Jean Fawaz
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
It's really good, it just lacks a smart TV haha
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Accommodation's Reply
04 Sep 2026
Dear Mr./Ms. S*i, Thank you very much for staying at Fave+ Palembang Hotel and for taking the time to write a review. We greatly appreciate your valuable suggestions and feedback. Your comments are a great encouragement for us to continuously improve our services, cleanliness, and facilities to provide a satisfying stay for all our guests. We hope to welcome you back to Fave+ Palembang Hotel again in the future. We will strive to provide even better service in the future as well. Thank you again. Sincerely, Kien Fawaz
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Ozzi N.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 5 week(s) ago
My first stay at Fave Hotel Palembang was a very unpleasant experience. 1. The pillows were incredibly hard. 2. There was a cockroach in my cereal while I was eating, and to make matters worse, my son had already finished his entire bowl of cereal. I'm really sorry to stay here.
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Accommodation's Reply
01 Sep 2026
Dear Uncle, Thank you very much for staying at Fav+ Palembang and for your valuable feedback. We sincerely apologize that your first stay did not meet your expectations. Regarding your comment about the pillows being too hard, we understand that pillow quality and comfort are important to your rest. We have forwarded your feedback to the relevant department and will investigate and evaluate it so that we can provide pillows that meet your needs and preferences. Furthermore, we apologize for the insect found in the breakfast cereal. Food hygiene, safety, and quality are our top priority, and such an incident is completely unacceptable. We have reported this to the Food and Beverage department and relevant personnel, and will conduct a thorough investigation and evaluation of the buffet area, food storage, equipment cleanliness, and food safety procedures to prevent recurrence. Additionally, we apologize for the inconvenience caused by the lack of spoons during breakfast. This was a result of an evaluation conducted to improve team management capabilities and to ensure sufficient tableware (especially during busy breakfast hours). We apologize for the inconvenience caused. Your valuable feedback is crucial for the continuous improvement of our service standards and facilities at Fav+ Palembang. We will do our best to provide you with a more pleasant experience on your next stay. Thank you. Sincerely, Jean Fawaz
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Ainal M.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
A comfortable hotel to stay in, the food is also delicious.
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1 people find it helpful
Accommodation's Reply
25 Aug 2026
Dear Ainar M, Thank you very much for staying at Fave+ Palembang Hotel and for taking the time to write a review. Your valuable feedback and suggestions are a great encouragement for us to continuously improve our services, cleanliness, and facilities in order to provide a pleasant stay for all our guests. We hope to welcome you again and we will strive to provide even better service in the future. Sincerely, Jean Fawaz
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QORINA N.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
The room is kept clean, the AC is cool enough, for a budget hotel it is quite satisfactory.
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Accommodation's Reply
25 Aug 2026
Dear Ms. Qorina N., Thank you very much for staying at Fave+ Palembang Hotel and for taking the time to write a review. Your valuable feedback and suggestions are a great encouragement for us to continuously improve our services, cleanliness, and facilities to provide a satisfying stay for all our guests. We hope to welcome you back again. We will strive to provide even better service in the future. Sincerely, Gian Fawaz
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The room was clean, the breakfast was delicious.
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Accommodation's Reply
19 Aug 2026
Dear valued guests, Thank you very much for taking the time to share your valuable feedback and comments about fave+ Palembang Hotel. We are delighted to hear that you were satisfied with your stay and the service provided by our staff. Your kind words are a great encouragement to all of our staff. We will continue to strive to improve our dining, service, and comfort so that we can provide all our guests with the best possible experience. We always strive to provide high-quality service and do our best to ensure that all our guests are satisfied. Thank you again for choosing fave+ Palembang Hotel. We look forward to welcoming you back again. We hope you will have another comfortable and enjoyable stay next time. Sincerely, Jean Fawaz
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M***D
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The room is clean, the food is also delicious.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Thank you so much for your positive review and feedback about fave+ Palembang Hotel. We are delighted to hear that you were satisfied with your stay and the service from our staff. Your kind feedback is a great encouragement to our entire team and motivates us to strive to improve the quality of our service and facilities, and to ensure that every guest has the best possible stay experience. We will always do our best to provide high-quality service and guarantee that every guest is satisfied. Thank you for choosing fave+ Palembang Hotel. We hope to welcome you back again. We hope your next stay will be even more comfortable and create wonderful memories for you. Sincerely, Jean Fawaz
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W***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Comfortable, clean, strategic, delicious breakfast.
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Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you very much for taking the time to share your valuable feedback and comments about fave+ Palembang Hotel. We are delighted to hear that you were satisfied with your stay and the service from our staff. Your compliments are a great encouragement to all of our staff. We will continue to strive to improve the quality of our food, service, and comfort to provide the best possible experience for all our guests. We are committed to providing high-quality service and doing our best to ensure every guest is satisfied. Thank you again for choosing fave+ Palembang Hotel. We hope to welcome you back again. We hope you have a pleasant and memorable stay in the future. Sincerely, Jean Fawaz
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S***l
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
The hotel staff was friendly and check-in was quick. The hotel was tidy, quiet, and smelled great. The room amenities were functional, and the soft mattress made for a good night's sleep.
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1 people find it helpful
Accommodation's Reply
06 Aug 2026
Dear Valued Guest, Thank you so much for taking the time to share your valuable feedback and comments about fave+ Palembang Hotel. We are delighted to hear that you were satisfied with your stay and the service from our staff. Your compliments are a great encouragement to all of our staff. We will continue to strive to improve the quality of our food, service, and comfort to ensure that all guests have the best possible experience. We are committed to providing high-quality service and doing our best to ensure every guest is satisfied. Thank you again for choosing fave+ Palembang Hotel. We hope to welcome you back again in the future. We will do our utmost to provide you with an even more comfortable, enjoyable, and memorable stay. Sincerely, Jean Fawaz
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s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
From security to the other staff, everyone is friendly. A recommended staycation option for families.
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Accommodation's Reply
23 Jul 2026
Dear Valued Guest, Thank you so much for your excellent review and high rating for Fav+ Palembang Hotel. We are delighted that you enjoyed your stay in your room and were satisfied with the friendly and warm service from our staff. Your positive feedback is a great encouragement to our entire team. We will continue to strive to improve the quality of our service to provide the best possible stay experience for all our guests. We hope you enjoyed your stay and look forward to welcoming you back again. Thank you very much. Sincerely, Jean Favaz
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A***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
The service is very satisfying
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Accommodation's Reply
23 Jul 2026
Dear A*i, Thank you so much for your excellent review and rating of Fave+ Hotel Palembang. We are delighted to hear that you enjoyed your stay in your room and were satisfied with the friendly and warm service from our staff. Your positive feedback is a great encouragement to our entire team. We will continue to strive to improve the quality of our service to provide the best possible stay experience for all our guests. We hope you had a wonderful time during your stay and we look forward to welcoming you back to Fave+ Hotel Palembang again. Thank you very much, Sincerely, Gian Fawaz
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M***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Nice and friendly, clean. Recommended.
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Accommodation's Reply
21 Jul 2026
Dear Mai, Thank you so much for taking the time to share your valuable feedback and comments about Fav+ Palembang Hotel. We are delighted to hear that you were satisfied with your stay and the service from our staff. Your encouraging words are a great source of motivation for all of our employees. We will continue to strive to improve the quality of our food, service, and comfort to ensure that all guests have the best possible experience. We will do our best to provide high-quality service to ensure every guest is satisfied. Thank you again for choosing Fav+ Palembang Hotel. We hope to welcome you back again. We hope you create many wonderful memories. Thank you very much. Sincerely, Jean Fawaz
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s***i
icon-origin-TRAVELOKA
6,4
/10
Reviewed 13 week(s) ago
The hotel itself was decent, but the front desk was unfriendly, the room wasn't soundproof, I got a connecting room, but the connecting door couldn't be locked and opened from the outside, it wasn't soundproof, and the food was just so-so. My plan to stay for 3 days ended up being cancelled.
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Accommodation's Reply
07 Jul 2026
Dear Valued Guest, Thank you very much for your valuable feedback regarding fave+ Palembang hotel. We sincerely apologize for the inconvenience caused by the shortcomings in the reception service, the inability to lock connecting rooms from both sides resulting in insufficient privacy and soundproofing, and the fact that the breakfast selection and taste did not meet your expectations. We have forwarded your feedback to the relevant department and have instructed them to review and rectify the issues immediately. We are very sorry that these problems caused you to cancel your plans to extend your stay. We sincerely hope that you will choose our hotel again in the future, and that we will be able to provide you with a more comfortable and pleasant stay. Thank you. Sincerely, Jean Fawaz
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Exterior 4 fave+ hotel Palembang

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