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Four Points by Sheraton Surabaya Pakuwon Indah

Hotels
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Wiyung, Surabaya, Jawa Timur, Indonesia, 60216
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EXTERIOR_BUILDING Four Points by Sheraton Surabaya Pakuwon Indah
null Four Points by Sheraton Surabaya Pakuwon Indah
BEDROOM Four Points by Sheraton Surabaya Pakuwon Indah
COMMON_SPACE Four Points by Sheraton Surabaya Pakuwon Indah
BEDROOM Four Points by Sheraton Surabaya Pakuwon Indah
RESTAURANT Four Points by Sheraton Surabaya Pakuwon Indah
HOTEL_SERVICES Four Points by Sheraton Surabaya Pakuwon Indah
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8.9
Impressive
From 2,046 reviews

About Accommodation

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Four Points by Sheraton Surabaya Pakuwon Indah is located in area / city Wiyung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
9.7
/ 10
Khusnul K.
I had the pleasure of staying at Four Points Hotel in Pakuwon, Surabaya, two weeks ago, and I can confidently say that it was an experience worth cherishing. Located in the prime area of Pakuwon, the hotel's convenient location was just the beginning of an exceptional stay. From the moment I stepped into the hotel, I was greeted by an atmosphere of sophistication and warmth. The staff at Four Points Hotel are exceptionally friendly and attentive, making me feel like a valued guest from the get-go. The highlight of my stay undoubtedly revolved around the dining experience at Djaman Doeloe Reesto & Bar. This in-house restaurant not only offered an inclusive breakfast and dinner option but also treated me to an array of culinary delights that left me speechless. The variety of dishes catered to every palate, ensuring that there was something for everyone. The fusion of traditional Indonesian flavors with modern twists was a treat for my taste buds. Chef Hidayat's culinary prowess shone through in every dish. The attention to detail, presentation, and use of fresh ingredients were evident in every bite. The standout flavors and innovative menu choices truly set Djaman Doeloe Reesto & Bar apart as a culinary gem within the hotel. As for the accommodation, Four Points Hotel lives up to its 4-star rating. My room was well-appointed, comfortable, and designed with a modern touch. The amenities provided made my stay even more enjoyable, and the attention to cleanliness and comfort was evident throughout the room. The location of the hotel in Pakuwon is undoubtedly an advantage. Situated in a prime area of Surabaya, it offers easy access to various attractions, shopping centers, and entertainment options, making it a convenient choice for both leisure and business travelers. I cannot express enough how the combination of a top-notch dining experience, comfortable accommodation, and prime location made my stay at Four Points Hotel memorable. The staff's dedication to providing exceptional service and the culinary genius of Chef Hidayat truly make this hotel stand out. In conclusion, if you're seeking a luxurious and unforgettable stay in Surabaya, I wholeheartedly recommend Four Points Hotel. Whether you're indulging in a remarkable dining experience at Djaman Doeloe Reesto & Bar or enjoying the comfort of their well-appointed rooms, this hotel promises an experience that is second to none. Thank you, Four Points Hotel, for making my visit a truly remarkable one. I look forward to returning in the future!

Available Room Types in Four Points by Sheraton Surabaya Pakuwon Indah

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Location Info

Discover More Places
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Wiyung, Surabaya, Jawa Timur, Indonesia, 60216

9.2

Strategic Location

Discover More About Four Points by Sheraton Surabaya Pakuwon Indah

Location


Four Points by Sheraton Surabaya Pakuwon Indah is located in area / city Wiyung.

The hotel is located only 4.61 km away from Kandangan Station.

There are plenty of tourist attractions nearby, such as Sharp Bamboo Monument within 7.81 km, and Electrolux Surabaya within 6.7 km.

About Four Points by Sheraton Surabaya Pakuwon Indah

From business event to corporate gathering, Four Points by Sheraton Surabaya Pakuwon Indah provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Surabaya Pakuwon Indah exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Four Points by Sheraton Surabaya Pakuwon Indah is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Four Points by Sheraton Surabaya Pakuwon Indah.

All Facilities

Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Accommodation Services

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Photocopier
  • PRINTER
  • Business centre

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Things to Do

  • Barbecue
  • Fitness center
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers

Transportation

  • Airport transfer
  • Parking with surcharge
  • Secure parking
  • Valet parking (surcharge)

Kids and Pets

  • CRIBS
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Check in time is at 3:00 pm and check out time is at 12:00 pm.

Extra Breakfast

Accommodation charges IDR 227,480/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Four Points by Sheraton Surabaya Pakuwon Indah?
There are top facilites at Four Points by Sheraton Surabaya Pakuwon Indah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Surabaya Pakuwon Indah?
The standard check-in time at Four Points by Sheraton Surabaya Pakuwon Indah is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Surabaya Pakuwon Indah provide breakfast?
Yes, Four Points by Sheraton Surabaya Pakuwon Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 2,046 verified guests reviews
8.9
Impressive
Fantastic
1,102
Very Good
747
Satisfying
25
Average
172
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Category
See all reviews
Language
English
Show Reviews with Photos
Erwin R.
This is a private profile
Business
10
/ 10
14 Jul 2022
Pleasant, modern and very comfortable room. The people are very nice and warm.

1 liked this review

Accommodation's Reply
27 Jul 2022
Dear Erwin, Greetings from Surabaya! Thank you for the valuable review, we are very glad that you had a great stay with us especially our facilities and associates services. We are looking forward to welcome you back here in Surabaya! Best regards, Four Points by Sheraton Surabaya, Pakuwon Indah
WA
Widya A.
Staycation
10
/ 10
26 Dec 2021
Addicted and very happy to be back here, again and again.. Always spent the weekend on December.. Last year on December 2020 and this year on December 2021
+4
Photos

1 liked this review

Accommodation's Reply
07 Jan 2022
Dear Widya, Warm greetings from West Surabaya! Thank you for the valuable review, we are very glad that you had a great stay with us. We are looking forward to welcome you back here in Surabaya. Best regards, Four Points by Sheraton Surabaya, Pakuwon Indah
fl
febriani l.
Holiday
9.7
/ 10
21 Apr 2023
The best hotel in Surabaya. Perfect location. Cozy and big room and most important is the cleanliness and it smells so nice. It's like a aroma therapy. Definitely will stay here again on our next holiday

Like this review?

Accommodation's Reply
26 Apr 2023
Dear Febriani Lombogia, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our room accommodation, as well as hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
AV
Angelia V. D.
Business
9.7
/ 10
09 Apr 2022
It's a very pleasant to stay here. I got upgraded into junior sweet. 😍🥰 love it so much. Wish I can stay longer.

1 liked this review

Accommodation's Reply
18 Apr 2022
Dear Angelia, Greetings from Surabaya! Thank you for the valuable review, we are very glad that you had a great stay with us. We are looking forward to welcome you back here in Surabaya! Best regards, Four Points by Sheraton Surabaya, Pakuwon Indah
NP
Ni Putu A. D.
Holiday
9.7
/ 10
27 Dec 2021
very clean, staff are very helpfull and friendly.. good swimming pool and I choose this hotel because the access through mall

Like this review?

Accommodation's Reply
07 Jan 2022
Dear Ayu, Warm greetings from West Surabaya! Thank you for the valuable review, we are very glad that you had a great stay with us especially our associate's services, room and hotel facilities. We are looking forward to welcome you back here in Surabaya! Best regards, Four Points by Sheraton Surabaya, Pakuwon Indah
JW
Jason W. H. J. C.
Holiday
9.7
/ 10
22 Nov 2021
Had an awesome time at the hotel. Conveniently located next to a huge mall. Great service and staff.

1 liked this review

Accommodation's Reply
02 Dec 2021
Dear Jason, Warm greetings from West Surabaya! Thank you for the valuable review, we are very glad that you had a great stay with us especially our associates services and location connecting to the shopping mall. We are looking forward to welcoming you back here in Surabaya! Best regards, Four Points by Sheraton Surabaya, Pakuwon Indah
rk
rudy k.
8.5
/ 10
25 Mar 2022
Recommended for staycation or business time.

1 liked this review

Accommodation's Reply
04 Apr 2022
Dear Rudy, Warm greetings from West Surabaya! Thank you for the valuable review, we are very glad that you had a great stay with us. We are looking forward for welcoming you back here in Surabaya! Best regards, Four Points by Sheraton Surabaya, Pakuwon Indah
JA
JESICA A.
Staycation
8.5
/ 10
17 Feb 2022
Very Nice Place to stay, especially for staycation

1 liked this review

Accommodation's Reply
11 Mar 2022
Dear Jesica, Warm greetings from West Surabaya! Thank you for the valuable review, we are very glad that you had a great stay with us especially for your staycation time! We are looking forward to welcome you back here in Surabaya! Best regards, Four Points by Sheraton Surabaya, Pakuwon Indah
Enrico A.
Holiday
8.5
/ 10
25 Jan 2022
This is view in junior suite room happy holiday.

Like this review?

Accommodation's Reply
04 Feb 2022
Dear Enrico, Warm greetings from West Surabaya! Thank you for the valuable review, we are very glad that you had a great stay with us especially the view from our room. We are looking forward to welcoming you back here in Surabaya! Best regards, Four Points by Sheraton Surabaya, Pakuwon Indah
TW
Tri W.
10
/ 10
28 May 2023
The hotel has direct access to the mall. Clean comfortable room although a bit small. For breakfast the menu is delicious and has lots of variety and most importantly the employees are very friendly. 👍.
Translated by Google Icon

1 liked this review

Accommodation's Reply
12 Jun 2023
Dear Tri, Thank you for trusting Four Points by Sheraton Surabaya, Pakuwon Indah as your choice of accommodation. We are very pleased to know that your stay at our hotel was a satisfying one. Your compliments on the best service provided by our associate team have been well received and I will pass it on to the management. See you again on your next visit! Best regards, The Four Points Team by Sheraton Surabaya, Pakuwon Indah.
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.