Four Points by Sheraton Surabaya Pakuwon Indah

Hotels
Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Wiyung, Surabaya, Jawa Timur, Indonesia, 60216
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About Accommodation

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Four Points by Sheraton Surabaya Pakuwon Indah is located in area / city Wiyung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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9.7
/ 10
Khusnul K.
I had the pleasure of staying at Four Points Hotel in Pakuwon, Surabaya, two weeks ago, and I can confidently say that it was an experience worth cherishing. Located in the prime area of Pakuwon, the hotel's convenient location was just the beginning of an exceptional stay. From the moment I stepped into the hotel, I was greeted by an atmosphere of sophistication and warmth. The staff at Four Points Hotel are exceptionally friendly and attentive, making me feel like a valued guest from the get-go. The highlight of my stay undoubtedly revolved around the dining experience at Djaman Doeloe Reesto & Bar. This in-house restaurant not only offered an inclusive breakfast and dinner option but also treated me to an array of culinary delights that left me speechless. The variety of dishes catered to every palate, ensuring that there was something for everyone. The fusion of traditional Indonesian flavors with modern twists was a treat for my taste buds. Chef Hidayat's culinary prowess shone through in every dish. The attention to detail, presentation, and use of fresh ingredients were evident in every bite. The standout flavors and innovative menu choices truly set Djaman Doeloe Reesto & Bar apart as a culinary gem within the hotel. As for the accommodation, Four Points Hotel lives up to its 4-star rating. My room was well-appointed, comfortable, and designed with a modern touch. The amenities provided made my stay even more enjoyable, and the attention to cleanliness and comfort was evident throughout the room. The location of the hotel in Pakuwon is undoubtedly an advantage. Situated in a prime area of Surabaya, it offers easy access to various attractions, shopping centers, and entertainment options, making it a convenient choice for both leisure and business travelers. I cannot express enough how the combination of a top-notch dining experience, comfortable accommodation, and prime location made my stay at Four Points Hotel memorable. The staff's dedication to providing exceptional service and the culinary genius of Chef Hidayat truly make this hotel stand out. In conclusion, if you're seeking a luxurious and unforgettable stay in Surabaya, I wholeheartedly recommend Four Points Hotel. Whether you're indulging in a remarkable dining experience at Djaman Doeloe Reesto & Bar or enjoying the comfort of their well-appointed rooms, this hotel promises an experience that is second to none. Thank you, Four Points Hotel, for making my visit a truly remarkable one. I look forward to returning in the future!

Location Info

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Pakuwon Mall, Jalan Puncak Indah Lontar No. 2, Wiyung, Surabaya, Jawa Timur, Indonesia, 60216

9.2

Strategic Location
Lobby Four Points by Sheraton Surabaya Pakuwon Indah
Lobby 2 Four Points by Sheraton Surabaya Pakuwon Indah

Discover More About Four Points by Sheraton Surabaya Pakuwon Indah

Location


Four Points by Sheraton Surabaya Pakuwon Indah is located in area / city Wiyung.

The hotel is located only 4.61 km away from Kandangan Station.

There are plenty of tourist attractions nearby, such as Jamur Hill within 29.91 km, and SD Negeri Banjarsari 1 within 16.34 km.

About Four Points by Sheraton Surabaya Pakuwon Indah

From business event to corporate gathering, Four Points by Sheraton Surabaya Pakuwon Indah provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Four Points by Sheraton Surabaya Pakuwon Indah exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Four Points by Sheraton Surabaya Pakuwon Indah is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Four Points by Sheraton Surabaya Pakuwon Indah.

All Facilities

Bar, Cafe and Lounge Four Points by Sheraton Surabaya Pakuwon Indah
Bar, Cafe and Lounge
Swimming Pool Four Points by Sheraton Surabaya Pakuwon Indah
Swimming Pool
Common Space Four Points by Sheraton Surabaya Pakuwon Indah
Common Space
Lobby Four Points by Sheraton Surabaya Pakuwon Indah
Lobby
Accommodation Services Four Points by Sheraton Surabaya Pakuwon Indah
Accommodation Services

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Photocopier
  • PRINTER
  • Business centre

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

Things to Do

  • Barbecue
  • Fitness center
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers

Transportation

  • Airport transfer
  • Parking with surcharge
  • Secure parking
  • Valet parking (surcharge)

Kids and Pets

  • CRIBS
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Check in time is at 3:00 pm and check out time is at 12:00 pm.

Extra Breakfast

Accommodation charges IDR 227,480/guest for extra breakfast.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Four Points by Sheraton Surabaya Pakuwon Indah?
There are top facilites at Four Points by Sheraton Surabaya Pakuwon Indah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Surabaya Pakuwon Indah?
The standard check-in time at Four Points by Sheraton Surabaya Pakuwon Indah is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Surabaya Pakuwon Indah provide breakfast?
Yes, Four Points by Sheraton Surabaya Pakuwon Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 2,312 verified guests reviews
8.9
Impressive
Fantastic
1,250
Very Good
833
Satisfying
25
Average
204
Poor
0
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Comfort
Meal
Location
Service
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Show Reviews with Photos
sd
sufianti d. n.
Holiday
10
/ 10
20 Feb 2024
Four thumbs up for the service… excellent
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Sufianti S.

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Accommodation's Reply
18 Mar 2024
Dear Ms. Sufianti, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our room accommodation, as well as hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
BK
Bobby K.
Staycation
10
/ 10
12 Feb 2024
Good hotel with excellent service, they support us to celebrate our wedding Anniversary with special request & room upgrade for free
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Bobby K. P.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 2 from Bobby K. P.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 3 from Bobby K. P.

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ER
Erwin R.
Business
10
/ 10
14 Jul 2022
Pleasant, modern and very comfortable room. The people are very nice and warm.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Erwin R.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 2 from Erwin R.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 3 from Erwin R.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 4 from Erwin R.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 5 from Erwin R.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 6 from Erwin R.

1 liked this review

Accommodation's Reply
27 Jul 2022
Dear Erwin, Greetings from Surabaya! Thank you for the valuable review, we are very glad that you had a great stay with us especially our facilities and associates services. We are looking forward to welcome you back here in Surabaya! Best regards, Four Points by Sheraton Surabaya, Pakuwon Indah
fl
febriani l.
Holiday
9.7
/ 10
21 Apr 2023
The best hotel in Surabaya. Perfect location. Cozy and big room and most important is the cleanliness and it smells so nice. It's like a aroma therapy. Definitely will stay here again on our next holiday
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Febriani L.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah 2 from Febriani L.

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Accommodation's Reply
26 Apr 2023
Dear Febriani Lombogia, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our room accommodation, as well as hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
SH
Stefanus H.
Holiday
8.5
/ 10
12 Mar 2024
Clean room, excellent food and excellent staff.
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Stefanus H.

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Accommodation's Reply
27 Mar 2024
Dear Mr. Stefanus Hermawan, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our room accommodation, as well as hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
AH
Alfonsus H. N.
Holiday
8.5
/ 10
24 Dec 2023
Great location, easy access to pakuwon mall, great hospitality by the staff, large swimming pool, adequate gym equipment, large selection of breakfast buffet
Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Alfonsus H. N.

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Accommodation's Reply
28 Dec 2023
Dear Mr. Alfonsus Huntadi Nugraha, We appreciate you for taking the time to share your splendid review in regard to your previous stay at Four Points by Sheraton Surabaya, Pakuwon Indah. It is delightful to know that you found our room accommodation, as well as hospitality services to be up to your expectations. Thank you for sharing your lovely thoughts, all of us here at Four Points by Sheraton Surabaya, Pakuwon Indah are looking forward to welcoming you and your family back again in the near future. Sincerely, Four Points by Sheraton Surabaya, Pakuwon Indah team.
Allan F. K.
10
/ 10
16 Nov 2023
Friendly service at check in, assisted by Mbak Gaby. Also the humble manager, Mr Vicky. Thank you for being upgraded to a VIP guest and you can also get a suite. The best is Four Point West Surabaya. Like the welcome drink and welcome snacks. Different from the others. Amazing. Will stay here again
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Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Allan F. K.

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Accommodation's Reply
20 Nov 2023
Dear Allan Fernando Kakiay, Thank you for choosing Four Points by Sheraton Surabaya, Pakuwon Indah as your accommodation of choice. We are very pleased to know that your stay at our Hotel was a satisfying experience. We have received your praise for the delicious breakfast at Djaman Doeloe Resto & Bar, as well as the excellent service provided by our associate team, and I will convey it to the management. See you again on your next visit! Sincerely, Four Points by Sheraton Surabaya Team, Pakuwon Indah.
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Dwi H. W.
Staycation
10
/ 10
29 Oct 2023
This is my third time at Four Point Pakuwon, at first I was afraid it would be boring, but it turned out the service was very friendly so it was very comfortable. Totality, perfection and care for visitors. There is a welcome drink, there are surprise snacks in the room, and the children love the candy. The swimming pool is also clean and not painful to the eyes, the staff are also alert. The food is also perfect. Very full. Until you forget about dieting. Still maintaining western and Asian menus. Then there is the regional menu, lontong kikil Surabaya (not lodeh kikil, OK), great. Indomie is also still available. This is really okay. I feel that the service has improved tremendously, even though the visitors are very busy. Fast check-in arrangements, perfect breakfast table arrangements, so the wait seemed non-existent. Everyone is served. If you go to Surabaya, this is always the best, the car is parked at B2 PTC Mall, the parking area is spacious. If you want to go to iconic Surabaya, just grab it. More economical and cheaper. Don't be confused by traffic jams, right? Return home near the satellite toll gate. Very strategic.
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Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Dwi H. W.

2 liked this review

Accommodation's Reply
06 Nov 2023
Dear Dwi Haspar Wicaksono, Thank you for choosing Four Points by Sheraton Surabaya, Pakuwon Indah as your accommodation of choice. We are very pleased to know that your stay at our Hotel was a satisfying experience. We have received your praise for the delicious breakfast at Djaman Doeloe Resto & Bar, as well as the excellent service provided by our associate team, and I will convey it to the management. See you again on your next visit! Sincerely, Four Points by Sheraton Surabaya Team, Pakuwon Indah.
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TW
Tri W.
10
/ 10
28 May 2023
The hotel has direct access to the mall. Clean comfortable room although a bit small. For breakfast the menu is delicious and has lots of variety and most importantly the employees are very friendly. 👍.
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Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Tri W.

1 liked this review

Accommodation's Reply
12 Jun 2023
Dear Tri, Thank you for trusting Four Points by Sheraton Surabaya, Pakuwon Indah as your choice of accommodation. We are very pleased to know that your stay at our hotel was a satisfying one. Your compliments on the best service provided by our associate team have been well received and I will pass it on to the management. See you again on your next visit! Best regards, The Four Points Team by Sheraton Surabaya, Pakuwon Indah.
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NH
Nugroho H.
Staycation
10
/ 10
16 Jan 2023
My child's leg was injured by ceramic shards in the swimming pool, the hotel was very attentive and responsive. They immediately took us to the nearest hospital. Very good service, breakfast has many variants and is delicious, the rooms are very clean. Very happy to stay here, will definitely come back again. 😄 I hope next time the ceramics will be repaired.
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Review photo of Four Points by Sheraton Surabaya Pakuwon Indah from Nugroho N.

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Accommodation's Reply
24 Jan 2023
Dear Nugroho, Thank you for trusting Four Points by Sheraton Surabaya, Pakuwon Indah as your choice of accommodation. We are very pleased to know that your stay at our hotel was a satisfying experience. Your compliments about the delicious breakfast at Djaman Doeloe Resto & Bar, as well as the best service provided by our team of associates, have been well received and I will pass it on to the management. See you again on your next visit! Best regards, The Four Points Team by Sheraton Surabaya, Pakuwon Indah
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Exterior 4 Four Points by Sheraton Surabaya Pakuwon Indah

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.