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Gets Hotel Malang
Hotels
Online Check-In Available
8,6
/10
Very Good
5.974 reviews
What Guests Say About Their Stay
Distance To City Center (70)
Staff Friendliness (70)
Room Space (66)
Bedroom (66)
Decky P.
8,8
/ 10
Good place for city hotel, friendly staff, nearby the city center of malang.
Alvin S.
9,7
/ 10
Great hotel, near Alun-alun Kota Malang, clean and comfortable room, free access to swimming pool, fitness center included with bike station and 2 treadmill stations, great service, overall have a nice stay here, worth the price.
Abdul H. S.
10,0
/ 10
A great hotel, nice room, good facilities, good internet speed
Poltak S. W.
8,5
/ 10
Good service. Clean room. Nice menu.
rendy d.
10,0
/ 10
I love it !! Nice breakfast ! Nice room ! Clean. I like the pool view ! Overall very good!
In the Area
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Jalan Brigjen Slamet Riyadi No.38, Klojen, Malang, Jawa Timur, Indonesia, 65119
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Gets Hotel Malang
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Jalan Brigjen Slamet Riyadi No.38, Klojen, Malang, Jawa Timur, Indonesia, 65119
Discover More About Gets Hotel Malang
note: hotel was previously named GETS Hotel
Location
Gets Hotel Malang is located in area / city Klojen.
About Gets Hotel Malang
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Gets Hotel Malang.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Gets Hotel Malang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Gets Hotel Malang is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Gets Hotel Malang is the right place to stay.
All facilities in Gets Hotel Malang
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Lobby
CleanAccommodation
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Hotel Services
- Laundry service
- Luggage storage
- Newspaper in lobby
- 24-hour Receptionist
Things to Do
- Fitness center
- Garden
- Outdoor pool
Transportation
- Car rental
- Valet parking
General
- AC
- Smoking area
Connectivity
- LAN Internet
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Gets Hotel Malang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
Extra Breakfast
Accommodation charges IDR 85,000/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Gets Hotel Malang | 63 |
Number of floors in Gets Hotel Malang | 4 |
Another facilities in Gets Hotel Malang | Coffee shop, 24-hour room service, Room service, WiFi in public area, Cable TV |
Frequently asked question in Gets Hotel Malang
What are available facilities at Gets Hotel Malang?
There are top facilites at Gets Hotel Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gets Hotel Malang?
The standard check-in time at Gets Hotel Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Gets Hotel Malang
Traveloka (5.952)
Other sources (22)
8,6
Very Good
From 5.952 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,2
Location
8,6
Service and Facilites
8,6
People often mention about Gets Hotel Malang
All
Keramahan Staff (67)
Jarak ke Pusat Kota (64)
Suasana (58)
Ukuran Kamar (58)
Kamar Tidur (55)
Area Hotel (54)
Akses (53)
Ramah Keluarga (50)
Rasa (48)
Kamar Mandi (44)
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Traveler Reviews Gets Hotel Malang
Number of reviews per page
20
40
Customer reviews
AN
Afni N. D.
Leisure
10,0
/10
Reviewed 4 day(s) ago
Overall, I was very satisfied with my stay here. The hotel's location is also strategic. The service was excellent, the rooms were spacious and clean, and the food was delicious. It was a great deal that I got a discount yesterday; I'll be staying here again next time.🥰
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Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest, Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable during your stay with us at Gets Hotel Malang. We will always improve our service both in terms of service quality and product quality, so that we can accommodate and provide the best service. We hope you can return to visit Gets Hotel Malang with a new nuance and experience, once again we thank you for your visit. Best regards, Management.
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Y***y
Leisure
8,5
/10
Reviewed 4 day(s) ago
good enough and only walk side outside the hotel for access to shop didn't have one space, so walk close to the driving cars and motorbike. I have to be careful walk then
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Accommodation's Reply
17 Jul 2025
It's a great day.
Dear Loyal Guest
Thank you for choosing Gets Hotel Malang as your vacation spot with family and colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable while staying with us at Gets Hotel Malang. We will always improve the service both the service quality and the quality of the products we have, so that we can accommodate and provide the best service. We hope you can come back to Gets Hotel Malang with new experiences, we thank you again for your visit.
Best Regards,
Management
Ikar R. R.
Leisure
8,5
/10
Reviewed 4 day(s) ago
Large and clean room, clean bathroom, friendly staff, great location. I'll stay here again if I go to Malang. Close to everything.
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Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest, Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable during your stay with us at Gets Hotel Malang. We will always improve our service both in terms of service quality and product quality, so that we can accommodate and provide the best service. We hope you can return to visit Gets Hotel Malang with a new nuance and experience, once again we thank you for your visit. Best regards, Management.
See original
L***s
Leisure
8,5
/10
Reviewed 1 week(s) ago
The atmosphere is okay, the staff are not very responsive, the security and valley are actually more responsive than the staff inside the hotel.
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest. Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, it is an honor for us to be able to serve you during your stay with us at Gets Hotel Malang. We apologize for any inconvenience during your stay at our hotel regarding the less than satisfactory service and hotel facilities and thank you for your criticism and suggestions for the progress of Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality. We look forward to your next visit with better service from Gets Hotel Malang. Best Regards, Management.
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DA
Diana A. Y.
10,0
/10
Reviewed 1 week(s) ago
It was fun and I want to come back
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Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest, Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable during your stay with us at Gets Hotel Malang. We will always improve our service both in terms of service quality and product quality, so that we can accommodate and provide the best service. We hope you can return to visit Gets Hotel Malang with a new nuance and experience, once again we thank you for your visit. Best regards, Management.
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N***b
8,4
/10
Reviewed 2 week(s) ago
maybe the cleanliness of the room can be improved to be even cleaner..
thanks :-)
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Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest. Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, it is an honor for us to be able to serve you during your stay with us at Gets Hotel Malang. We apologize for any inconvenience during your stay at our hotel regarding the less than satisfactory service and hotel facilities and thank you for your criticism and suggestions for the progress of Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality. We look forward to your next visit with better service from Gets Hotel Malang. Best Regards, Management.
See original
A***a
Staycation
8,5
/10
Reviewed 2 week(s) ago
The location of the hotel is close to shopping areas and the hotel staff are friendly and the breakfast is quite good.
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Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest, Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable during your stay with us at Gets Hotel Malang. We will always improve our service both in terms of service quality and product quality, so that we can accommodate and provide the best service. We hope you can return to visit Gets Hotel Malang with a new nuance and experience, once again we thank you for your visit. Best regards, Management.
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Iw
Isti w.
8,5
/10
Reviewed 2 week(s) ago
The rooms and service are good... but the food variety is lacking.
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Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest. Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, it is an honor for us to be able to serve you during your stay with us at Gets Hotel Malang. We apologize for any inconvenience during your stay at our hotel regarding the less than satisfactory service and hotel facilities and thank you for your criticism and suggestions for the progress of Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality. We look forward to your next visit with better service from Gets Hotel Malang. Best Regards, Management.
See original
f***i
Leisure
8,8
/10
Reviewed 2 week(s) ago
Friendly service, rooms are cleaned regularly. A little input for bathroom equipment such as shampoo, comb and hairdryer needs to be added
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1 people find it helpful
Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest. Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, it is an honor for us to be able to serve you during your stay with us at Gets Hotel Malang. We apologize for any inconvenience during your stay at our hotel regarding the less than satisfactory service and hotel facilities and thank you for your criticism and suggestions for the progress of Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality. We look forward to your next visit with better service from Gets Hotel Malang. Best Regards, Management.
See original
Ks
Kenandri s.
8,4
/10
Reviewed 3 week(s) ago
everything is still okay except for the wifi which is not there or not connecting so we can't work... other than that it's still okay
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Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest. Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, it is an honor for us to be able to serve you during your stay with us at Gets Hotel Malang. We apologize for any inconvenience during your stay at our hotel regarding the less than satisfactory service and hotel facilities and thank you for your criticism and suggestions for the progress of Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality. We look forward to your next visit with better service from Gets Hotel Malang. Best Regards, Management.
See original
P***o
6,2
/10
Reviewed 4 week(s) ago
I stayed on Monday, June 16, 2025 in room 311.
The check-in process was fast, the staff was also friendly and the food was pretty good.
But the room was very bad for me who brought small children. There were lots of small and large ants in the room, the walls were also stubby, the bathroom door was difficult to lock, the TV was not a smart TV even though many inns nowadays use smart TVs.
The security guard was also unhelpful and unfriendly. And when I called the restaurant to borrow a plate, no one responded, so I called the receptionist. The lady said she would deliver it, but it wasn't delivered until my food was finished until the next day I wanted to check out
Please fix everything, I used to go to Gets Hotel in 2021, the service was very good, etc., but this is so bad.
Thank you. Hopefully it can be better in the future. And suggestions like this should not be ignored, for the sake of the hotel.
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Accommodation's Reply
17 Jul 2025
It's a great day. Dear Loyal Guest. Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, it is an honor for us to be able to serve you during your stay with us at Gets Hotel Malang. We apologize for any inconvenience during your stay at our hotel regarding the less than satisfactory service and hotel facilities and thank you for your criticism and suggestions for the progress of Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality. We look forward to your next visit with better service from Gets Hotel Malang. Best Regards, Management.
See original
M***i
Staycation
8,5
/10
Reviewed 6 week(s) ago
An interesting experience staying at Gets Hotel Malang.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
It's a great day. Dear Loyal Guest, Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable during your stay with us at Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality, so that we can accommodate and provide the best service. We hope you can return to visit Gets Hotel Malang with a new nuance and experience, once again we thank you for your visit. Best regards, Management.
See original
er
emy r.
8,4
/10
Reviewed 6 week(s) ago
Friendly hotel staff, spacious rooms.
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Accommodation's Reply
19 Jun 2025
It's a great day. Dear Loyal Guest, Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable during your stay with us at Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality, so that we can accommodate and provide the best service. We hope you can return to visit Gets Hotel Malang with a new nuance and experience, once again we thank you for your visit. Best regards, Management.
See original
Edwin W.
Business
10,0
/10
Reviewed 7 week(s) ago
I repeat stay at this hotel for work. There is nothing to complain.
Find this review helpful?
Accommodation's Reply
19 Jun 2025
It's a great day.
Dear Loyal Guest
Thank you for choosing Gets Hotel Malang as your vacation spot with family and colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable while staying with us at Gets Hotel Malang. We will always improve the service both the service quality and the quality of the products we have, so that we can accommodate and provide the best service. We hope you can come back to Gets Hotel Malang with new experiences, we thank you again for your visit.
Best Regards,
Management
AK
Arif K.
8,3
/10
Reviewed 7 week(s) ago
In terms of location and price, it is very competitive with other hotels. What needs to be improved is the cleanliness of the room, and the pillows that need to be fixed. Overall, quite satisfied.
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2 people find it helpful
Accommodation's Reply
19 Jun 2025
It's a great day. Dear Loyal Guest. Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, it is an honor for us to be able to serve you while staying with us at Gets Hotel Malang. We apologize for the inconvenience when staying at our hotel regarding the service and hotel facilities that are less than satisfactory and thank you for your criticism and suggestions for the progress of Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality. We look forward to your next arrival with better service from Gets Hotel Malang. Best Regards, Management.
See original
A***h
10,0
/10
Reviewed 7 week(s) ago
The staff is very friendly and the service is good, the breakfast variants are varied and not boring.
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Accommodation's Reply
19 Jun 2025
It's a great day. Dear Loyal Guest, Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable during your stay with us at Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality, so that we can accommodate and provide the best service. We hope you can return to visit Gets Hotel Malang with a new nuance and experience, once again we thank you for your visit. Best regards, Management.
See original
Y***a
5,9
/10
Reviewed 7 week(s) ago
The AC needs to be serviced, the sound is like an exhaust, making it uncomfortable. The bathroom -
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2 people find it helpful
Accommodation's Reply
19 Jun 2025
It's a great day. Dear Loyal Guest. Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, it is an honor for us to be able to serve you while staying with us at Gets Hotel Malang. We apologize for the inconvenience when staying at our hotel regarding the service and hotel facilities that are less than satisfactory and thank you for your criticism and suggestions for the progress of Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality. We look forward to your next arrival with better service from Gets Hotel Malang. Best Regards, Management.
See original
aa
alexander a.
Business
9,0
/10
Reviewed 8 week(s) ago
This review is on my short trip because there are more activities outside the hotel. In terms of service, it is good, friendly and responsive. The pool and gym facilities are sufficient to fill a light exercise routine before/after activities outside. The room is clean, the toilet is clean enough, only the AC is not cold enough. The food in the restaurant is good and the service is fast (as a night meal) for the taste, it is generally standard food. So it is more appropriate as a hotel for a place to rest on a business trip or other activities, not for a staycation. In my opinion.
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2 people find it helpful
Accommodation's Reply
19 Jun 2025
It's a great day. Dear Loyal Guest. Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, it is an honor for us to be able to serve you while staying with us at Gets Hotel Malang. We apologize for the inconvenience when staying at our hotel regarding the service and hotel facilities that are less than satisfactory and thank you for your criticism and suggestions for the progress of Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality. We look forward to your next arrival with better service from Gets Hotel Malang. Best Regards, Management.
See original
Devi L.
Leisure
9,7
/10
Reviewed 9 week(s) ago
The hotel is very strategic, close to everywhere in Malang city. The rooms are also okay, the price is minimalist, the service is really good. It is highly recommended. If you go to Malang city, this is the place to book.
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5 people find it helpful
Accommodation's Reply
25 May 2025
It's a great day. Dear Loyal Guest, Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable during your stay with us at Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality, so that we can accommodate and provide the best service. We hope you can return to visit Gets Hotel Malang with a new feel and experience, once again we thank you for your visit. Best regards, Management.
See original
A***g
Business
8,5
/10
Reviewed 9 week(s) ago
A comfortable and affordable hotel in the middle of Malang city. There is a swimming pool right next to the restaurant, the food tastes quite good and the menu is quite complete, suitable for your budget.
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Accommodation's Reply
25 May 2025
It's a great day. Dear Loyal Guest, Thank you for choosing Gets Hotel Malang as your vacation spot with family or colleagues, we are very happy and appreciate your input and suggestions, it is an honor for us to be able to serve you so that you feel comfortable and memorable during your stay with us at Gets Hotel Malang. We will always improve our service, both in terms of service quality and product quality, so that we can accommodate and provide the best service. We hope you can return to visit Gets Hotel Malang with a new nuance and experience, once again we thank you for your visit. Best regards, Management.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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