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Goldvitel Hotel Surabaya
Hotels
Preferred Partner Plus
All-star Accommodation
8,4
/10
Very Good
1.399 reviews
What Guests Say About Their Stay
Distance To City Center (188)
Staff Friendliness (162)
Accessibility (135)
Ambiance (131)
L***h
9,4
/ 10
The staff is very helpful and friendly.
Access to the city is very easy and not far
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M***y
10,0
/ 10
Very friendly staff, clean and tidy rooms, close to the mall, strategic location, hotel security guards ready to help, nice swimming pool, nice view.
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In the Area
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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Goldvitel Hotel Surabaya
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What's around Goldvitel Hotel Surabaya
Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261
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Discover More About Goldvitel Hotel Surabaya
note: hotel was previously named GoldVitel Hotel Surabaya
Location
Goldvitel Hotel Surabaya is a hotel in a good neighborhood, which is located at Genteng.
About Goldvitel Hotel Surabaya
Goldvitel Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Goldvitel Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Goldvitel Hotel Surabaya.
Goldvitel Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Goldvitel Hotel Surabaya will surely spoil you for numerous shopping centers nearby.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Goldvitel Hotel Surabaya provides a pleasant accommodation for your stay.
From business event to corporate gathering, Goldvitel Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Goldvitel Hotel Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Goldvitel Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Goldvitel Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Goldvitel Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Goldvitel Hotel Surabaya.
All facilities in Goldvitel Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Bellhop
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Wedding service
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Barbecue
- Fitness center
- Karaoke
- Massage
- Outdoor pool
- Sauna
- Spa
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Shops
- Supermarket
Food and Drinks
- Bar
- Buffet breakfast
- Cafe
- Pub
Transportation
- Area shuttle with surcharge
- Bicycle rental
- Shopping center shuttle
- Valet parking
General
- AC
- Non-smoking room
- Swimming pool
- Rooftop terrace
Shuttle Service
- Airport transfer (surcharge)
- Cruise shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
Business Facilities
- Conference room
- Meeting facilities
Kids and Pets
- Babysitting
- Highchairs
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Goldvitel Hotel Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Goldvitel Hotel Surabaya | 104 |
Number of floors in Goldvitel Hotel Surabaya | 20 |
Another facilities in Goldvitel Hotel Surabaya | Bellhop, Concierge, Doorman, Express check-in, Express check-out |
Frequently asked question in Goldvitel Hotel Surabaya
What are available facilities at Goldvitel Hotel Surabaya?
There are top facilites at Goldvitel Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Goldvitel Hotel Surabaya?
The standard check-in time at Goldvitel Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Goldvitel Hotel Surabaya provide breakfast?
Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Goldvitel Hotel Surabaya?
Goldvitel Hotel Surabaya is a 4.0-star hotel.
How many floors does Goldvitel Hotel Surabaya have?
Goldvitel Hotel Surabaya has 20 floors.
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More Reviews from Other Guests in Goldvitel Hotel Surabaya
Traveloka (1.399)
8,4
Very Good
From 1.399 reviews
Provided by travelers on
Cleanliness
8,2
Room Comfort
8,2
Meal
8,2
Location
8,8
Service and Facilites
8,5
People often mention about Goldvitel Hotel Surabaya
All
Distance to City Center (134)
Staff Friendliness (114)
Bedroom (113)
Ambiance (109)
Bathroom (95)
Accessibility (88)
Hotel Area (82)
Surroundings (79)
Room Space (77)
Soundproof (71)
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Traveler Reviews Goldvitel Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
s***h
Medical
8,5
/10
Reviewed 6 day(s) ago
The food is delicious, quite a lot on the menu
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Accommodation's Reply
19 Sep 2025
Dear Mr./Mrs. s*h, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that the food is delicious, quite a lot for the menu, Your experience with your family when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards,. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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S***a
10,0
/10
Reviewed 1 week(s) ago
[Engaging Opening Line] [Describe your stay]
Ambience/Amenities: [Describe the hotel's atmosphere and amenities] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Accommodation's Reply
16 Sep 2025
Dear Mr./Mrs. S*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your feedback and for sharing your experience during your stay and for giving us an excellent score at Goldvitel Hotel Surabaya during your stay at our hotel. Your experience with your family during your visit to Goldvitel Hotel Surabaya has motivated us to maintain the quality of both the property and the service. We sincerely hope that you and your family will return to our hotel. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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F***a
8,2
/10
Reviewed 2 week(s) ago
The room is a bit narrow and it is a bit difficult to cross because the hotel is in the middle and there is no zebra crossing provided.
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Accommodation's Reply
12 Sep 2025
Dear Mr./Mrs. F*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input regarding the matter conveyed, we apologize if there is anything that is not pleasing to you. Regarding the room size, if you book a standard room, the size is indeed not too big because it is only for 1 person, perhaps for your next visit we suggest you can try the type from deluxe to a higher type which is more spacious. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain quality both in terms of property and service. We sincerely hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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dk
dewi k.
Business
9,4
/10
Reviewed 2 week(s) ago
Clean rooms, friendly staff, delicious breakfast, lots of variety, strategic location in the city center
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mrs. Dewi, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for sharing your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a clean room, friendly staff, and a variety of breakfast. Your family's experience when visiting Goldvitel Hotel Surabaya has motivated us to maintain quality both in terms of property and service. We sincerely hope that you and your family will return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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N***a
Staycation
9,7
/10
Reviewed 2 week(s) ago
Upon entering the hotel lobby and entering your room, you're immediately greeted by a very calming scent, instantly creating a holiday vibe. The room and bathroom are also clean and comfortable, though perhaps more attention should be paid to the cleanliness of the towels.
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Accommodation's Reply
10 Sep 2025
Dear Mr./Mrs. N*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for sharing your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression that the hotel lobby smells very calming and the holiday vibes are immediately felt. Your experience with your family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service. We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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F***z
6,4
/10
Reviewed 2 week(s) ago
The Superior Queen Room was our choice during our vacation in Surabaya. With its relatively affordable price and proximity to Tunjungan Plaza, we thought it would be okay.
However, upon entering the room, we began to feel uncomfortable, starting with:
1. The room was so small that we couldn't find any space in the room to open our travel bag other than on the bed.
2. The TV broadcast was poor.
3. The TV wasn't positioned symmetrically with the bed.
4. The room's details looked dated, with some parts of the walls peeling.
5. The bathroom lighting was dim.
Then the next morning, we had breakfast, and again, the breakfast selection was very mediocre. So we decided to move on and find another hotel.
Perhaps in the future, the hotel could pay more attention to the details of the rooms and breakfast.
One good thing about this hotel was the internet speed, which was very fast, a stable 100 Mbps.
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Accommodation's Reply
08 Sep 2025
Dear Mr./Mrs. F*z, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input regarding the matter conveyed, we apologize if there is anything that is not pleasing to you. Your experience with your family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain quality both in terms of property and service. We sincerely hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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M***d
10,0
/10
Reviewed 3 week(s) ago
Friendly staff and excellent service. The hotel has the best view for chilling with your partner. We really enjoyed the view during our stay.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Mr./Mrs. M*d, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your feedback and for sharing your experience during your stay and for giving us an excellent score at Goldvitel Hotel Surabaya during your stay at our hotel and for giving us the impression of friendly staff and excellent service. Your experience with your family during your visit to Goldvitel Hotel Surabaya has inspired us to maintain the quality of both the property and the service. We sincerely hope that you and your family will return to our hotel. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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M***a
Leisure
10,0
/10
Reviewed 3 week(s) ago
For a child aged 8 years, the food is lacking.. there is no fried rice. Fried chicken so confused about what to eat? So I ate white rice with soto soup. Get the chicken at the chicken porridge place. The place is clean and comfortable. The pool is good for children..
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2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Mr/Ms M*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your feedback and for sharing your experience during your stay and for giving us an excellent score at Goldvitel Hotel Surabaya during your stay at our hotel. Your experience with your family during your visit to Goldvitel Hotel Surabaya has motivated us to maintain the quality of both the property and the service. We sincerely hope that you and your family will return to our hotel. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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M***l
Business
8,5
/10
Reviewed 4 week(s) ago
To the esteemed management of Goldvitel Hotel Surabaya,
I would like to express my deepest gratitude and appreciation for my recent stay. Overall, I was very impressed by the friendliness and professionalism of the entire staff.
The hotel's strategic location was also an added advantage, making my trip to Surabaya much more efficient and enjoyable.
As constructive feedback for future improvements, I would like to respectfully share some observations regarding the condition of the room.
The curtains in my room appear to have stains that require washing to restore their cleanliness and tidiness. Furthermore, some parts of the walls appear dull and would benefit from repainting to maintain the room's appearance.
I sincerely hope this feedback will be taken into consideration for the comfort of future guests. Thank you for your attention and cooperation.
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Mr. M*I, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for sharing your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel, we will immediately follow up on your input to improve the facilities for the comfort of our guests staying at our hotel. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain quality both in terms of property and service, We sincerely hope that you and your family will return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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M***l
Business
9,7
/10
Reviewed 4 week(s) ago
My stay at the Gold Vitel Hotel Surabaya was very pleasant and satisfying. From the moment I arrived, I was greeted by friendly and professional staff, making the check-in process very smooth. My room was clean, well-maintained, and equipped with modern amenities that functioned perfectly, including cool air conditioning and fast Wi-Fi. The hotel's strategic location, close to shopping and culinary centers, made it easy to explore the city. Furthermore, the breakfast offered a wide selection of delicious dishes, from local to international cuisine, all served to the highest quality.
Overall, I highly recommend the Gold Vitel Hotel Surabaya. The excellent service, maintained cleanliness, and ideal location make it a perfect choice for leisure or business trips. While my overall stay was pleasant, there were a few areas of room maintenance that could be improved. The curtains in my room had several visible stains, and the condition of the walls also indicated the need for a fresh coat of paint to maintain the room's fresh and well-maintained appearance.
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Accommodation's Reply
29 Aug 2025
Dear Mr. M*I, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for sharing your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel, we will immediately follow up on your feedback to improve the facilities for the comfort of our guests staying at our hotel. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain quality both in terms of property and service, We sincerely hope that you and your family will return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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Yohanes B. P.
Leisure
9,7
/10
Reviewed 4 week(s) ago
My two days here were so worth it. The hotel is in the heart of the city, clean, comfortable, and has fast Wi-Fi. The facilities are like a 4-star hotel, with a swimming pool and spa. Overall, it's great. Plus, I can enjoy the city view from my room. I really enjoyed it, and I hope to come back again.
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+4
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Accommodation's Reply
28 Aug 2025
Dear Mr. Yohanes B. P, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your criticism and input and for sharing your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a 2-day stay worth it, the hotel is in the city center, the rooms are clean, comfortable, the wifi is fast. Your family's experience when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain quality both in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya
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P***i
Staycation
8,4
/10
Reviewed 4 week(s) ago
The room was quite clean, there was only one small insect, it was soundproof, the breakfast was delicious, and the staff were friendly. Cons: the noodles were undercooked and lacked seasoning, the toaster had to be toasted twice to get it crispy, the toilet was flushed and cleaned for a while, but it took a while to come back up. Hopefully it can be fixed.
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Accommodation's Reply
26 Aug 2025
Dear Mr./Mrs. P*i, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your feedback and for sharing your experience during your stay and for giving us an excellent score for our hotel, which gives us the impression of a great place with fast and friendly service and a strategic location in the city center. Your experience with your family during your visit to Goldvitel Hotel Surabaya has inspired us to maintain the quality of both the property and the service. We sincerely hope that you and your family will return to our hotel. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Best regards. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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D***i
Staycation
8,8
/10
Reviewed 5 week(s) ago
The overall condition of the hotel is good, only one thing at that time I got a room on the 5th floor, the conditions were noisy at night, the sound from the nightclub could be heard in the room.
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Accommodation's Reply
22 Aug 2025
Dear Mr./Mrs. D*i, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel. Your experience with your family during your visit to Goldvitel Hotel Surabaya has inspired us to maintain the quality of both the property and the service. We sincerely hope that you and your family will return to our hotel. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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R Nadhif F. Y.
8,5
/10
Reviewed 5 week(s) ago
Delicious food, friendly staff, very comfortable rooms.
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Mr. r nadhif, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of delicious food, friendly staff, very comfortable rooms, Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards,. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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I***o
Leisure
10,0
/10
Reviewed 5 week(s) ago
I would like to recommend this hotel. The staff are all friendly and helpful. Maybe I will check in and look forward to it. 👌
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Accommodation's Reply
22 Aug 2025
Dear Ms. I****o
Warmest Greeting From Goldvitel Hotel
Thank you for have a very beautiful review! Our associates strive to provide professional personalized service to all our guests and I'm glad that you were able to experience that. I'm sorry for the inconvenience for the first night your stay but am glad to have the opportunity to see you again in the future as well!
Thank you
Sincerely yours
Hari Susilo
Room Division Manager - Goldvitel Hotel Surabaya
framudya r.
10,0
/10
Reviewed 5 week(s) ago
Staff hotel ramah. Good view
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Accommodation's Reply
19 Aug 2025
Dear Mrs. Framudya, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of friendly staff good view, Your family's experience when visiting Goldvitel Hotel Surabaya makes us enthusiastic to maintain good quality in terms of property and service, We hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards,. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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F***l
Business
8,8
/10
Reviewed 5 week(s) ago
Comfortable and recommended hotel
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Accommodation's Reply
20 Aug 2025
Dear Mr./Mrs. Framudya, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a comfortable and recommended hotel. Your experience with your family during your visit to Goldvitel Hotel Surabaya has inspired us to maintain the quality of both the property and the service. We sincerely hope that you and your family can return to our hotel. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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H***a
Staycation
8,5
/10
Reviewed 5 week(s) ago
Keep improving for the future
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1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Mr./Mrs. H*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel. Your experience with your family during your visit to Goldvitel Hotel Surabaya has inspired us to maintain the quality of both the property and the service. We sincerely hope that you and your family will return to our hotel. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Best regards, Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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IN
Ira N.
Leisure
9,7
/10
Reviewed 6 week(s) ago
Satisfied staying at Gold Vitel Hotel Surabaya
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1 people find it helpful
Accommodation's Reply
13 Aug 2025
Dear Mrs. Ira, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving a satisfied impression of staying at Goldvitel. Your family's experience when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain the quality of both property and service. We sincerely hope that you and your family will return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards,. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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T***a
10,0
/10
Reviewed 6 week(s) ago
The hotel is comfortable and strategically located in the city center, close to Alfamart and various food courts, and close to the airport. The staff are all friendly.
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1 people find it helpful
Accommodation's Reply
16 Aug 2025
Dear Mr/Ms T*a, Warm greetings from Goldvitel Hotel Surabaya. Thank you for your appreciation and for taking the time to share your experience during your stay and also for giving an extraordinary score at Goldvitel Hotel Surabaya during your stay at our hotel and giving the impression of a comfortable hotel, strategically located in the city center, Your experience with your family when visiting Goldvitel Hotel Surabaya has made us enthusiastic to maintain good quality in terms of property and service, We sincerely hope that you and your family can return to visit our hotel. We look forward to your return to Goldvitel Hotel Surabaya. Best regards,. Hari Susilo. Room Division Manager - Goldvitel Hotel Surabaya
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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