Grand Cakra Hotel Malang

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8,5
/10
Very Good
4.114 reviews

What Guests Say About Their Stay

Fitrie D.

10,0
/ 10
Friendly service and staff, clean rooms, good facilities, and a complete breakfast selection. Strategically located close to Plaza Araya, a culinary center, shopping, XXI, and Persada Hospital. Very convenient because you can jog in the morning peacefully... Really enjoyed the atmosphere here. Next time I come back here.
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W***y

10,0
/ 10
The hotel staff was extremely friendly. The food was delicious, and the decor was very neat and attractive. Highly recommended for a staycation. The hotel environment and rooms are also very comfortable.
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Syafrani

10,0
/ 10
Beyond expectations, the staff is friendly, the service is excellent and the cleanliness is very well maintained.
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Y***y

10,0
/ 10
I stayed 2 days at Grand Cakra very memorable. The room is spacious clean, good service, friendly staff. Next time I go to Malang, I definitely want to stay here again. Thank you very much Grand Cakra.😍
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angela m. n.

10,0
/ 10
Very friendly employees. The room is clean. The food is also really delicious. The pool is clean. Close to Plaza Araya, Superindo. If I go to Malang, I will stay here again. Very recommended.
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In the Area
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Green Boulevard No.2 Kota Araya, Blimbing, Malang, Jawa Timur, Indonesia, 65152

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Grand Cakra Hotel Malang is located in area / city Blimbing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Cakra Hotel Malang

Green Boulevard No.2 Kota Araya, Blimbing, Malang, Jawa Timur, Indonesia, 65152
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Lobby Grand Cakra Hotel Malang
Lobby 2 Grand Cakra Hotel Malang

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About Grand Cakra Hotel Malang

Located in the heart of East Java, the Grand Cakra Hotel Malang is a premier destination for travelers seeking comfort, luxury, and convenience. This hotel is not just a place to stay; it’s an experience that combines modern amenities with traditional Indonesian hospitality. With its strategic location, guests can easily access various attractions in Malang, making it an ideal base for exploring the region.

The Grand Cakra Hotel boasts a variety of accommodations, from cozy rooms to spacious suites, all designed with your comfort in mind. Each room is equipped with modern amenities, including free Wi-Fi, air conditioning, and flat-screen TVs, ensuring that you have everything you need for a relaxing stay. The hotel’s elegant decor reflects the rich culture of Indonesia, providing a warm and inviting atmosphere.

One of the standout features of the Grand Cakra Hotel is its commitment to providing exceptional service. The staff is friendly and attentive, always ready to assist you with any requests or inquiries. Whether you need help planning your itinerary or recommendations for local dining, the team at Grand Cakra is dedicated to making your stay memorable.

In addition to comfortable accommodations, the hotel offers a range of facilities to enhance your experience. Guests can enjoy a refreshing dip in the outdoor swimming pool, unwind at the spa, or stay active at the fitness center. The on-site restaurant serves a variety of local and international dishes, ensuring that there’s something for everyone to enjoy.

For business travelers, the Grand Cakra Hotel provides meeting rooms equipped with the latest technology, making it an excellent choice for conferences and corporate events. The hotel’s versatile spaces can accommodate both small meetings and larger gatherings, ensuring that your event runs smoothly.

Why You Should Stay at Grand Cakra Hotel Malang

Choosing to stay at the Grand Cakra Hotel Malang means opting for a blend of comfort, convenience, and cultural richness. The hotel’s prime location allows easy access to Malang’s top attractions, while its luxurious amenities ensure a relaxing retreat after a day of exploration. Whether you’re traveling for business or leisure, the Grand Cakra Hotel caters to all your needs, making it a top choice for visitors to East Java.

Best Time to Stay at Grand Cakra Hotel Malang

The best time to visit Malang is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of March and November. Regardless of when you choose to visit, the Grand Cakra Hotel Malang offers a welcoming atmosphere year-round.

Transportation and Accessibility

Access to the Airport

The Grand Cakra Hotel Malang is conveniently located approximately 15 kilometers from Abdul Rachman Saleh Airport, making it easily accessible for travelers. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience. Whether you’re flying in for business or leisure, you can count on the hotel to provide a smooth transition from the airport to your accommodation.

Public Transportation

For those who prefer to explore the area using public transportation, Malang has a variety of options available. The city is well-connected by buses and angkots (shared minivans), making it easy to navigate to popular attractions. Additionally, taxis and ride-sharing services are readily available, providing convenient transportation options for guests staying at the Grand Cakra Hotel.

Unique Facilities at Grand Cakra Hotel Malang

1. Outdoor Swimming Pool

The outdoor swimming pool at Grand Cakra Hotel Malang is the perfect place to unwind after a day of exploring. Surrounded by lush gardens, the pool area offers a serene atmosphere where guests can relax and soak up the sun.

2. Spa and Wellness Center

Indulge in a range of rejuvenating treatments at the hotel’s spa and wellness center. From traditional massages to modern therapies, the skilled therapists will help you unwind and recharge during your stay.

3. On-Site Dining

The hotel’s restaurant serves a delectable array of local and international cuisine, prepared with fresh ingredients. Enjoy a delightful dining experience without having to leave the comfort of the hotel.

Nearby Attractions at Grand Cakra Hotel Malang

1. Malang City Square

Located just 3 kilometers from the Grand Cakra Hotel, Malang City Square is a vibrant hub where locals and tourists gather. The square features beautiful gardens, fountains, and a variety of food stalls offering local delicacies. It’s a great place to relax and soak in the local culture.

2. Jodipan Colorful Village

Approximately 4 kilometers from the hotel, Jodipan Colorful Village is a must-visit for those looking to experience the artistic side of Malang. The village is famous for its brightly painted houses and vibrant street art, making it a popular spot for photography enthusiasts.

3. Batu Night Spectacular

Just a short drive of about 20 kilometers from the Grand Cakra Hotel, Batu Night Spectacular is an amusement park that comes alive at night. With various rides, games, and food stalls, it’s a fun destination for families and friends looking to enjoy a lively evening.

4. Taman Safari Indonesia II

Located around 30 kilometers from the hotel, Taman Safari Indonesia II is a wildlife park where visitors can see a variety of animals in their natural habitats. The park offers safari tours, animal shows, and interactive experiences, making it a great outing for animal lovers.

5. Coban Rondo Waterfall

About 25 kilometers from the Grand Cakra Hotel, Coban Rondo Waterfall is a stunning natural attraction that offers breathtaking views and a refreshing escape into nature. Visitors can hike to the waterfall, enjoy a picnic, or simply relax in the serene surroundings.

6. Singosari Temple

Located approximately 10 kilometers from the hotel, Singosari Temple is a historical site that dates back to the 13th century. The temple is an important cultural landmark and offers insight into the region’s rich history.

7. Museum Angkut

Just 20 kilometers away, Museum Angkut is an automotive museum that showcases a vast collection of vehicles from different eras and countries. The museum is not only educational but also offers interactive exhibits and photo opportunities.

8. Selecta Recreational Park

About 18 kilometers from the Grand Cakra Hotel, Selecta Recreational Park is a family-friendly destination featuring beautiful gardens, swimming pools, and various recreational activities. It’s a great place to spend a day with family and friends.

9. Arjuno-Welirang Nature Reserve

For nature enthusiasts, the Arjuno-Welirang Nature Reserve is located around 30 kilometers from the hotel. The reserve offers hiking trails, stunning views, and a chance to experience the region’s diverse flora and fauna.

10. Taman Rekreasi Sengkaling

Located approximately 15 kilometers from the Grand Cakra Hotel, Taman Rekreasi Sengkaling is a recreational park that features a variety of attractions, including water rides, gardens, and picnic areas. It’s a perfect spot for families looking to enjoy a fun day out.

Tips and Tricks for Staying at Grand Cakra Hotel Malang

Tips During Your Stay

To make the most of your stay at the Grand Cakra Hotel Malang, consider these tips: always check for special promotions or packages that the hotel may offer, and don’t hesitate to ask the staff for local recommendations. They can provide valuable insights into the best places to visit and dine.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling some time at the spa for a relaxing treatment, and don’t forget to explore the outdoor pool area. If you’re traveling with family, be sure to check out the kids’ activities offered by the hotel.

Why Book Grand Cakra Hotel Malang on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. This flexibility allows you to choose the perfect stay that fits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with their PayLater option, making your travel planning easier and more manageable.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you book more, you can elevate your Traveloka Priority level and enjoy exclusive offers.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations. This transparency helps you make informed decisions based on real experiences, ensuring that you choose the best option for your stay.

With all these advantages, there’s no reason not to choose Grand Cakra Hotel Malang for your next visit to East Java. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Grand Cakra Hotel Malang

Bar, Cafe and Lounge Grand Cakra Hotel Malang
Bar, Cafe and Lounge
Swimming Pool Grand Cakra Hotel Malang
Swimming Pool
Entertainment Facility Grand Cakra Hotel Malang
Entertainment Facility
Fitness Center Grand Cakra Hotel Malang
Fitness Center
Functional Hall Grand Cakra Hotel Malang
Functional Hall

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Hot breakfast
  • Set menu dinner
  • Show cooking restaurant
  • Snacks
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter
  • Wedding service

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Connecting rooms
  • Non-smoking room
  • Swimming pool

Things to Do

  • Children play area
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa
  • Spa tub

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Valet parking

Business Facilities

  • Meeting facilities
  • Printer

Sports and Recreations

  • Billiard
  • Fitness center

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Cakra Hotel Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Bisa dalam bentuk fisik. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Cakra Hotel Malang
124
Number of floors in Grand Cakra Hotel Malang
6
Another facilities in Grand Cakra Hotel Malang
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Grand Cakra Hotel Malang

What are available facilities at Grand Cakra Hotel Malang?
There are top facilites at Grand Cakra Hotel Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Cakra Hotel Malang?
The standard check-in time at Grand Cakra Hotel Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Cakra Hotel Malang provide breakfast?
Yes, Grand Cakra Hotel Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Cakra Hotel Malang?
Grand Cakra Hotel Malang is a 4.0-star hotel.
How many floors does Grand Cakra Hotel Malang have?
Grand Cakra Hotel Malang has 6 floors.
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More Reviews from Other Guests in Grand Cakra Hotel Malang

Overall Ratings & Reviews Grand Cakra Hotel Malang

Traveloka (4.090)
Other sources (24)
8,6
Very Good
From 4.090 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,7

Service and Facilites

8,7

People often mention about Grand Cakra Hotel Malang
All
Staff Friendliness (93)
Bedroom (85)
Surroundings (83)
Ambiance (83)
Room Space (72)
Bathroom (70)
Hotel Area (70)
Variety (64)
Accessibility (63)
Family Friendly (60)
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Traveler Reviews Grand Cakra Hotel Malang

Number of reviews per page
20
40
Customer reviews
E***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 day(s) ago
The staff are friendly. The rooms are clean.
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m***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
There needs to be fresh, innovative changes, such as interior room decoration. We also need to replace bathtubs, as we believe they're outdated and unsafe for seniors. It would be beneficial to renovate bathrooms to make them more user-friendly, especially for the elderly.
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I***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is strategic and the rooms are really great, suitable for couples/families.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Chakra Malangland Hotel wishes you all the best and a pleasant stay. Thank you very much for your valuable feedback. We are delighted that you and your family enjoyed your stay at our hotel. We appreciate your appreciation for the hotel's excellent location. We will do our best to make your next stay even better. Thank you again. Sincerely, E-commerce Department
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d***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Very comfortable, easy access and family friendly.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, We at Chakra Maran Grande Hotel would like to express our sincere gratitude for your valuable feedback. We are delighted to hear that you and your family enjoyed your stay at our hotel. We will continue to strive to improve our services in the future. We look forward to welcoming you back again. Thank you. Sincerely, E-commerce Department
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 week(s) ago
The children's play area in the lobby is extremely dirty. The toys are also damaged, posing a danger to children.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Welcome to Grand Chakra Hotel Malang! Thank you so much for taking the time to share your valuable feedback about your stay. We sincerely apologize for any inconvenience caused and for not being able to meet your expectations. In particular, we apologize for the inadequate cleanliness and facilities in the children's play area. We take your feedback seriously and will strive to improve our cleanliness management, ensure all facilities are in good condition, and meet your expectations. Your valuable feedback is important for improving our services. We hope to welcome you back again for a more pleasant experience on your next stay. If you have any questions, please contact us. Thank you. E-commerce Department
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 6 week(s) ago
The playground was extremely dirty and poorly maintained. The slide was broken, and my child's foot got caught.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Welcome to Marang Grand Chakra Hotel! Thank you so much for taking the time to share your valuable feedback about your stay. We sincerely apologize for any inconvenience caused and for not being able to meet your expectations. In particular, we apologize for the inconvenience caused by the inadequate cleaning of the playground and the damage to various facilities. We will take your feedback seriously and will strive to improve our cleaning procedures and ensure all facilities are in good condition. Your valuable feedback is important for the improvement of our services. We will do our best to provide you with a more pleasant experience on your next stay. If you have any questions, please contact us. Thank you. E-commerce Department
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ANDRIYANTO
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Friendly service, clean rooms, bathrooms and environment.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Mr. Andri, Greetings from Grand Chakra Malang Hotel. Thank you so much for your wonderful review. We are delighted that you enjoyed your stay at our hotel. We are honored that you were satisfied with everything, including the friendly and welcoming staff, as well as the clean and well-maintained facilities and environment. We will do our best to make your next stay even better. Thank you again. Sincerely, E-commerce Department
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Fitrie D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
Friendly service and staff, clean rooms, good facilities, and a complete breakfast selection. Strategically located close to Plaza Araya, a culinary center, shopping, XXI, and Persada Hospital. Very convenient because you can jog in the morning peacefully... Really enjoyed the atmosphere here. Next time I come back here.
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+5
1 people find it helpful
Accommodation's Reply
25 Jul 2026
Dear Mr. Fitri, Greetings from Grand Chakra Malang Hotel. Thank you so much for your wonderful review. We are delighted that you enjoyed your stay at our hotel. We are very glad that you were satisfied with everything, including the friendly and welcoming staff, the varied breakfast menu, and the excellent location. We will strive to provide even more comfortable accommodations for our guests in the future. We hope to welcome you back again. Thank you very much. Sincerely, E-commerce Department
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Beatrix R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
Strategic location, close to Plaza Araya. Convenient for shopping or dining. Close to the toll gate. Recommended.
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Accommodation's Reply
14 Jul 2026
Dear Beatrix, Greetings from Grand Chakra Hotel Malang. Thank you very much for your wonderful review. We are delighted that you enjoyed your stay and we are honored that you appreciated our excellent location. We will do our best to make your next stay even better. Thank you again. Sincerely, E-commerce Department
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D***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 10 week(s) ago
Very friendly and helpful staff went above and beyond. Excellent location.
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Accommodation's Reply
14 Jul 2026
Dear Sir or Madame, Warmest Greeting from Grand Cakra Hotel Malang! Thank you for your positive review! We're delighted to hear that you had pleasant stay with us, get excellent service from our staff, and love our strategic location. We look forward to welcoming you back to our hotel in the future. Sincerely, E-Commerce
s***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
Have stayed here several times and it never disappoints.
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s***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
The food menu is extensive and varied, but cleanliness needs to be improved a little more.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for choosing Chakra Malangland Hotel. We are delighted that you enjoyed your stay and appreciated our diverse and delicious cuisine. Cleanliness and guest satisfaction are always our top priorities, and we apologize for the failure to meet our cleanliness standards during your stay. We have immediately forwarded your feedback to the housekeeping department and will take steps to prevent this from happening again. We hope to provide you with an even more pleasant experience on your next stay. Thank you again. Sincerely, E-commerce Department
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Nur F. I.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the rooms are very comfortable and clean.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Ms. Noor, Greetings from Grand Chakra Malang Hotel. Thank you very much for your wonderful review. We are delighted that you enjoyed your stay, were satisfied with the warm and friendly service from our staff, and were able to relax comfortably in your room. We will do our best to make your next stay even more enjoyable. Thank you again. Sincerely, E-commerce Department
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Erlin N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 12 week(s) ago
Clean, comfortable and strategic..
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Accommodation's Reply
23 Jun 2026
Dear Mr./Ms. Arling, This is a message from Grand Chakra Malang Hotel. We would like to express our sincere gratitude for your valuable feedback. We are delighted to hear that you had a wonderful time at our hotel. We will strive to provide even better service in the future. We look forward to welcoming you back again. Thank you. Sincerely, E-commerce Department
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Ananda R. A.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
This was my first stay at the Grand Cakra Hotel Malang on a business trip to Malang. Overall, I had a very good stay and was satisfied with my choice of hotel. One of the hotel's main advantages is its strategic location. The hotel is right near the entrance to the Araya Housing complex and is surrounded by a variety of dining options and complete facilities. Nearby are Sushi Tei, Yoshinoya, Burger King, Starbucks, Super Indo, and various other culinary options, all within easy reach. For guests who enjoy morning exercise, the area around the hotel is also very comfortable for walking or jogging. The environment is well-maintained, relatively quiet, and conducive to exercise before starting the day. Furthermore, the hotel is very close to several popular destinations, such as the Rustic Market Araya and the Binus Malang campus, which can be reached in about a 9-minute drive. I found the room size just right, comfortable for both business and personal travel. Given the facilities provided, the room rate is very reasonable and offers good value. If I'm not mistaken, this hotel was formerly known as Horison Ultima, and I found the quality of the property and its location to still be among its main attractions. As suggestions for improvement, there are two areas that I believe require attention from management. First, the Wi-Fi quality. During my stay on the 5th floor, the Wi-Fi connection frequently connected and disconnected, which was quite disruptive to my work activities. I don't know if this was a hotel-wide issue or just my room, but hopefully, it will be addressed in the future. Second, the condition of the door handle. I had difficulty opening the door because the handle had to be slightly lifted or "pried" before the door would open.
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+4
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Hello Ms. Ananda! This is Malang Grand Chakra Hotel. Thank you so much for your detailed review. We are delighted to hear that you were satisfied with the excellent location, comprehensive facilities, and the amenities and services in our hotel rooms. We apologize for the inconvenience caused by the unstable Wi-Fi signal. We strive to ensure all our facilities function smoothly. We will coordinate with the relevant departments to resolve this issue to further enhance your satisfaction. We apologize again for the substandard door handle in your room. We have reported this to our technical department and have ordered immediate improvement. We will do our best to ensure this does not happen again. Thank you so much for your valuable feedback. We will do our best to provide you with better service on your next stay. Thank you. Sincerely, E-commerce Department
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s***i
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 13 week(s) ago
Suitable for business purposes, affordable prices.
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Accommodation's Reply
23 Jun 2026
Dear valued guest, This is Chakra Malangland Hotel. Thank you very much for choosing to stay with us and for taking the time to provide us with valuable feedback. We are delighted that you enjoyed your stay at our hotel and hope you will recommend us to others. We will strive to provide even better service in the future. Thank you. E-commerce Department
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s***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 13 week(s) ago
Varied food, strategic location, and comfortable rooms.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is Chakra Malangland Hotel. Thank you very much for choosing to stay with us. We appreciate you taking the time to provide us with valuable feedback. We are delighted that you enjoyed your stay at our hotel and were satisfied with the variety of food, convenient location, and comfortable rooms. We will continue to strive to provide excellent service to all our guests. We hope to welcome you back again. Thank you very much. Sincerely, E-commerce Department
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Verified Traveler
icon-origin-TRAVELOKA
8,7
/10
Reviewed 13 week(s) ago
I like the environment. You can jog in Araya.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Chakra Malangland Hotel wishes you a pleasant stay. Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay at our hotel. We will strive to provide even better service in the future. We hope to welcome you again. Thank you. Sincerely, E-commerce Department
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Aris J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 14 week(s) ago
Overall it's okay, only breakfast for a 4-star hotel is too limited...
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Accommodation's Reply
20 Jun 2026
Dear Ms. Alice, This is Chakra Malangland Hotel. Thank you so much for taking the time to provide us with your valuable feedback regarding your stay. We sincerely apologize for any inconvenience you experienced during your stay and for our service not meeting your expectations. We are especially sorry that you were dissatisfied with the breakfast menu. Providing the best service is always our top priority, and we are deeply regretful that our efforts in this area were not fully reflected in your experience during your stay. We have forwarded your feedback to the Food and Beverage Department for immediate action. We will do our best to prevent such incidents from happening again in the future. Your valuable feedback is crucial to improving our services. We hope to welcome you back on your next stay and will continue to strive to provide you with the best possible service. Please contact us if you have any questions. Thank you. Sincerely, E-commerce Department
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M***a
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Staycation
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10,0
/10
Reviewed 14 week(s) ago
The staff is friendly, and the hotel is strategically located near the culinary food court, Sushi Tei, Burger King, and Starbucks. The rooms are clean and comfortable.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Welcome to Chakra Malang Grand Hotel! Thank you very much for your valuable feedback. We are delighted to hear that you had a wonderful time at our hotel, enjoying our friendly and welcoming staff, convenient location, and clean and comfortable rooms. We will strive to further improve our services in the future. We hope to welcome you back again. Thank you very much. Sincerely, E-commerce Department
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Bedroom 4 Grand Cakra Hotel Malang

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Overall Ratings & Reviews Grand Cakra Hotel Malang

Traveloka (4.090)
Other sources (24)
8,6
Very Good
From 4.090 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,7

Service and Facilites

8,7

People often mention about Grand Cakra Hotel Malang
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Staff Friendliness (93)
Bedroom (85)
Surroundings (83)
Ambiance (83)
Room Space (72)
Bathroom (70)
Hotel Area (70)
Variety (64)
Accessibility (63)
Family Friendly (60)
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Traveler Reviews Grand Cakra Hotel Malang

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40
Customer reviews
E***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 day(s) ago
The staff are friendly. The rooms are clean.
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m***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
There needs to be fresh, innovative changes, such as interior room decoration. We also need to replace bathtubs, as we believe they're outdated and unsafe for seniors. It would be beneficial to renovate bathrooms to make them more user-friendly, especially for the elderly.
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I***e
icon-Staycation
Staycation
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10,0
/10
Reviewed 2 week(s) ago
The hotel is strategic and the rooms are really great, suitable for couples/families.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Chakra Malangland Hotel wishes you all the best and a pleasant stay. Thank you very much for your valuable feedback. We are delighted that you and your family enjoyed your stay at our hotel. We appreciate your appreciation for the hotel's excellent location. We will do our best to make your next stay even better. Thank you again. Sincerely, E-commerce Department
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d***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Very comfortable, easy access and family friendly.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, We at Chakra Maran Grande Hotel would like to express our sincere gratitude for your valuable feedback. We are delighted to hear that you and your family enjoyed your stay at our hotel. We will continue to strive to improve our services in the future. We look forward to welcoming you back again. Thank you. Sincerely, E-commerce Department
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a***a
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Staycation
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8,7
/10
Reviewed 6 week(s) ago
The children's play area in the lobby is extremely dirty. The toys are also damaged, posing a danger to children.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Welcome to Grand Chakra Hotel Malang! Thank you so much for taking the time to share your valuable feedback about your stay. We sincerely apologize for any inconvenience caused and for not being able to meet your expectations. In particular, we apologize for the inadequate cleanliness and facilities in the children's play area. We take your feedback seriously and will strive to improve our cleanliness management, ensure all facilities are in good condition, and meet your expectations. Your valuable feedback is important for improving our services. We hope to welcome you back again for a more pleasant experience on your next stay. If you have any questions, please contact us. Thank you. E-commerce Department
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a***a
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Staycation
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9,0
/10
Reviewed 6 week(s) ago
The playground was extremely dirty and poorly maintained. The slide was broken, and my child's foot got caught.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Welcome to Marang Grand Chakra Hotel! Thank you so much for taking the time to share your valuable feedback about your stay. We sincerely apologize for any inconvenience caused and for not being able to meet your expectations. In particular, we apologize for the inconvenience caused by the inadequate cleaning of the playground and the damage to various facilities. We will take your feedback seriously and will strive to improve our cleaning procedures and ensure all facilities are in good condition. Your valuable feedback is important for the improvement of our services. We will do our best to provide you with a more pleasant experience on your next stay. If you have any questions, please contact us. Thank you. E-commerce Department
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ANDRIYANTO
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Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Friendly service, clean rooms, bathrooms and environment.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Mr. Andri, Greetings from Grand Chakra Malang Hotel. Thank you so much for your wonderful review. We are delighted that you enjoyed your stay at our hotel. We are honored that you were satisfied with everything, including the friendly and welcoming staff, as well as the clean and well-maintained facilities and environment. We will do our best to make your next stay even better. Thank you again. Sincerely, E-commerce Department
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Fitrie D.
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Leisure
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10,0
/10
Reviewed 8 week(s) ago
Friendly service and staff, clean rooms, good facilities, and a complete breakfast selection. Strategically located close to Plaza Araya, a culinary center, shopping, XXI, and Persada Hospital. Very convenient because you can jog in the morning peacefully... Really enjoyed the atmosphere here. Next time I come back here.
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+5
1 people find it helpful
Accommodation's Reply
25 Jul 2026
Dear Mr. Fitri, Greetings from Grand Chakra Malang Hotel. Thank you so much for your wonderful review. We are delighted that you enjoyed your stay at our hotel. We are very glad that you were satisfied with everything, including the friendly and welcoming staff, the varied breakfast menu, and the excellent location. We will strive to provide even more comfortable accommodations for our guests in the future. We hope to welcome you back again. Thank you very much. Sincerely, E-commerce Department
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Beatrix R.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 9 week(s) ago
Strategic location, close to Plaza Araya. Convenient for shopping or dining. Close to the toll gate. Recommended.
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Accommodation's Reply
14 Jul 2026
Dear Beatrix, Greetings from Grand Chakra Hotel Malang. Thank you very much for your wonderful review. We are delighted that you enjoyed your stay and we are honored that you appreciated our excellent location. We will do our best to make your next stay even better. Thank you again. Sincerely, E-commerce Department
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D***n
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Leisure
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8,7
/10
Reviewed 10 week(s) ago
Very friendly and helpful staff went above and beyond. Excellent location.
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Accommodation's Reply
14 Jul 2026
Dear Sir or Madame, Warmest Greeting from Grand Cakra Hotel Malang! Thank you for your positive review! We're delighted to hear that you had pleasant stay with us, get excellent service from our staff, and love our strategic location. We look forward to welcoming you back to our hotel in the future. Sincerely, E-Commerce
s***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
Have stayed here several times and it never disappoints.
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s***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
The food menu is extensive and varied, but cleanliness needs to be improved a little more.
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Accommodation's Reply
24 Jun 2026
Dear Valued Guest, Thank you for choosing Chakra Malangland Hotel. We are delighted that you enjoyed your stay and appreciated our diverse and delicious cuisine. Cleanliness and guest satisfaction are always our top priorities, and we apologize for the failure to meet our cleanliness standards during your stay. We have immediately forwarded your feedback to the housekeeping department and will take steps to prevent this from happening again. We hope to provide you with an even more pleasant experience on your next stay. Thank you again. Sincerely, E-commerce Department
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Nur F. I.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the rooms are very comfortable and clean.
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1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Ms. Noor, Greetings from Grand Chakra Malang Hotel. Thank you very much for your wonderful review. We are delighted that you enjoyed your stay, were satisfied with the warm and friendly service from our staff, and were able to relax comfortably in your room. We will do our best to make your next stay even more enjoyable. Thank you again. Sincerely, E-commerce Department
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Erlin N.
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Staycation
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9,4
/10
Reviewed 12 week(s) ago
Clean, comfortable and strategic..
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Accommodation's Reply
23 Jun 2026
Dear Mr./Ms. Arling, This is a message from Grand Chakra Malang Hotel. We would like to express our sincere gratitude for your valuable feedback. We are delighted to hear that you had a wonderful time at our hotel. We will strive to provide even better service in the future. We look forward to welcoming you back again. Thank you. Sincerely, E-commerce Department
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Ananda R. A.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 13 week(s) ago
This was my first stay at the Grand Cakra Hotel Malang on a business trip to Malang. Overall, I had a very good stay and was satisfied with my choice of hotel. One of the hotel's main advantages is its strategic location. The hotel is right near the entrance to the Araya Housing complex and is surrounded by a variety of dining options and complete facilities. Nearby are Sushi Tei, Yoshinoya, Burger King, Starbucks, Super Indo, and various other culinary options, all within easy reach. For guests who enjoy morning exercise, the area around the hotel is also very comfortable for walking or jogging. The environment is well-maintained, relatively quiet, and conducive to exercise before starting the day. Furthermore, the hotel is very close to several popular destinations, such as the Rustic Market Araya and the Binus Malang campus, which can be reached in about a 9-minute drive. I found the room size just right, comfortable for both business and personal travel. Given the facilities provided, the room rate is very reasonable and offers good value. If I'm not mistaken, this hotel was formerly known as Horison Ultima, and I found the quality of the property and its location to still be among its main attractions. As suggestions for improvement, there are two areas that I believe require attention from management. First, the Wi-Fi quality. During my stay on the 5th floor, the Wi-Fi connection frequently connected and disconnected, which was quite disruptive to my work activities. I don't know if this was a hotel-wide issue or just my room, but hopefully, it will be addressed in the future. Second, the condition of the door handle. I had difficulty opening the door because the handle had to be slightly lifted or "pried" before the door would open.
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+4
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Hello Ms. Ananda! This is Malang Grand Chakra Hotel. Thank you so much for your detailed review. We are delighted to hear that you were satisfied with the excellent location, comprehensive facilities, and the amenities and services in our hotel rooms. We apologize for the inconvenience caused by the unstable Wi-Fi signal. We strive to ensure all our facilities function smoothly. We will coordinate with the relevant departments to resolve this issue to further enhance your satisfaction. We apologize again for the substandard door handle in your room. We have reported this to our technical department and have ordered immediate improvement. We will do our best to ensure this does not happen again. Thank you so much for your valuable feedback. We will do our best to provide you with better service on your next stay. Thank you. Sincerely, E-commerce Department
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s***i
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 13 week(s) ago
Suitable for business purposes, affordable prices.
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Accommodation's Reply
23 Jun 2026
Dear valued guest, This is Chakra Malangland Hotel. Thank you very much for choosing to stay with us and for taking the time to provide us with valuable feedback. We are delighted that you enjoyed your stay at our hotel and hope you will recommend us to others. We will strive to provide even better service in the future. Thank you. E-commerce Department
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s***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 13 week(s) ago
Varied food, strategic location, and comfortable rooms.
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Accommodation's Reply
23 Jun 2026
Dear Valued Guest, This is Chakra Malangland Hotel. Thank you very much for choosing to stay with us. We appreciate you taking the time to provide us with valuable feedback. We are delighted that you enjoyed your stay at our hotel and were satisfied with the variety of food, convenient location, and comfortable rooms. We will continue to strive to provide excellent service to all our guests. We hope to welcome you back again. Thank you very much. Sincerely, E-commerce Department
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Verified Traveler
icon-origin-TRAVELOKA
8,7
/10
Reviewed 13 week(s) ago
I like the environment. You can jog in Araya.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Chakra Malangland Hotel wishes you a pleasant stay. Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay at our hotel. We will strive to provide even better service in the future. We hope to welcome you again. Thank you. Sincerely, E-commerce Department
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Aris J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 14 week(s) ago
Overall it's okay, only breakfast for a 4-star hotel is too limited...
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Accommodation's Reply
20 Jun 2026
Dear Ms. Alice, This is Chakra Malangland Hotel. Thank you so much for taking the time to provide us with your valuable feedback regarding your stay. We sincerely apologize for any inconvenience you experienced during your stay and for our service not meeting your expectations. We are especially sorry that you were dissatisfied with the breakfast menu. Providing the best service is always our top priority, and we are deeply regretful that our efforts in this area were not fully reflected in your experience during your stay. We have forwarded your feedback to the Food and Beverage Department for immediate action. We will do our best to prevent such incidents from happening again in the future. Your valuable feedback is crucial to improving our services. We hope to welcome you back on your next stay and will continue to strive to provide you with the best possible service. Please contact us if you have any questions. Thank you. Sincerely, E-commerce Department
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
The staff is friendly, and the hotel is strategically located near the culinary food court, Sushi Tei, Burger King, and Starbucks. The rooms are clean and comfortable.
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Accommodation's Reply
20 Jun 2026
Dear Valued Guest, Welcome to Chakra Malang Grand Hotel! Thank you very much for your valuable feedback. We are delighted to hear that you had a wonderful time at our hotel, enjoying our friendly and welcoming staff, convenient location, and clean and comfortable rooms. We will strive to further improve our services in the future. We hope to welcome you back again. Thank you very much. Sincerely, E-commerce Department
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Number of reviews per page
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