Grand Cakra Hotel Malang

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8,5
Very Good
4.133 reviews

What Guests Say About Their Stay

Verified Traveler

8,5
/ 10
Hotel Grand Cakra Malang, during my stay on September 12-13, 2026, provided excellent service, including cleanliness, food quality, close access to the city center, and the friendliness of the hotel staff.
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Fitrie D.

10,0
/ 10
Friendly service and staff, clean rooms, good facilities, and a complete breakfast selection. Strategically located close to Plaza Araya, a culinary center, shopping, XXI, and Persada Hospital. Very convenient because you can jog in the morning peacefully... Really enjoyed the atmosphere here. Next time I come back here.
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W***y

10,0
/ 10
The hotel staff was extremely friendly. The food was delicious, and the decor was very neat and attractive. Highly recommended for a staycation. The hotel environment and rooms are also very comfortable.
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Syafrani

10,0
/ 10
Beyond expectations, the staff is friendly, the service is excellent and the cleanliness is very well maintained.
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Y***y

10,0
/ 10
I stayed 2 days at Grand Cakra very memorable. The room is spacious clean, good service, friendly staff. Next time I go to Malang, I definitely want to stay here again. Thank you very much Grand Cakra.😍
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In the Area
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Green Boulevard No.2 Kota Araya, Blimbing, Malang, Jawa Timur, Indonesia, 65152

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Grand Cakra Hotel Grand Cakra Hotel Malang is located in area / city Blimbing. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Cakra Hotel Malang

Green Boulevard No.2 Kota Araya, Blimbing, Malang, Jawa Timur, Indonesia, 65152
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Lobby Grand Cakra Hotel Malang
Lobby 2 Grand Cakra Hotel Malang

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About Grand Cakra Hotel Malang

Located in the heart of East Java, the Grand Cakra Hotel Malang is a premier destination for travelers seeking comfort, luxury, and convenience. This hotel is not just a place to stay; it’s an experience that combines modern amenities with traditional Indonesian hospitality. With its strategic location, guests can easily access various attractions in Malang, making it an ideal base for exploring the region.

The Grand Cakra Hotel boasts a variety of accommodations, from cozy rooms to spacious suites, all designed with your comfort in mind. Each room is equipped with modern amenities, including free Wi-Fi, air conditioning, and flat-screen TVs, ensuring that you have everything you need for a relaxing stay. The hotel’s elegant decor reflects the rich culture of Indonesia, providing a warm and inviting atmosphere.

One of the standout features of the Grand Cakra Hotel is its commitment to providing exceptional service. The staff is friendly and attentive, always ready to assist you with any requests or inquiries. Whether you need help planning your itinerary or recommendations for local dining, the team at Grand Cakra is dedicated to making your stay memorable.

In addition to comfortable accommodations, the hotel offers a range of facilities to enhance your experience. Guests can enjoy a refreshing dip in the outdoor swimming pool, unwind at the spa, or stay active at the fitness center. The on-site restaurant serves a variety of local and international dishes, ensuring that there’s something for everyone to enjoy.

For business travelers, the Grand Cakra Hotel provides meeting rooms equipped with the latest technology, making it an excellent choice for conferences and corporate events. The hotel’s versatile spaces can accommodate both small meetings and larger gatherings, ensuring that your event runs smoothly.

Why You Should Stay at Grand Cakra Hotel Malang

Choosing to stay at the Grand Cakra Hotel Malang means opting for a blend of comfort, convenience, and cultural richness. The hotel’s prime location allows easy access to Malang’s top attractions, while its luxurious amenities ensure a relaxing retreat after a day of exploration. Whether you’re traveling for business or leisure, the Grand Cakra Hotel caters to all your needs, making it a top choice for visitors to East Java.

Best Time to Stay at Grand Cakra Hotel Malang

The best time to visit Malang is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of March and November. Regardless of when you choose to visit, the Grand Cakra Hotel Malang offers a welcoming atmosphere year-round.

Transportation and Accessibility

Access to the Airport

The Grand Cakra Hotel Malang is conveniently located approximately 15 kilometers from Abdul Rachman Saleh Airport, making it easily accessible for travelers. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience. Whether you’re flying in for business or leisure, you can count on the hotel to provide a smooth transition from the airport to your accommodation.

Public Transportation

For those who prefer to explore the area using public transportation, Malang has a variety of options available. The city is well-connected by buses and angkots (shared minivans), making it easy to navigate to popular attractions. Additionally, taxis and ride-sharing services are readily available, providing convenient transportation options for guests staying at the Grand Cakra Hotel.

Unique Facilities at Grand Cakra Hotel Malang

1. Outdoor Swimming Pool

The outdoor swimming pool at Grand Cakra Hotel Malang is the perfect place to unwind after a day of exploring. Surrounded by lush gardens, the pool area offers a serene atmosphere where guests can relax and soak up the sun.

2. Spa and Wellness Center

Indulge in a range of rejuvenating treatments at the hotel’s spa and wellness center. From traditional massages to modern therapies, the skilled therapists will help you unwind and recharge during your stay.

3. On-Site Dining

The hotel’s restaurant serves a delectable array of local and international cuisine, prepared with fresh ingredients. Enjoy a delightful dining experience without having to leave the comfort of the hotel.

Nearby Attractions at Grand Cakra Hotel Malang

1. Malang City Square

Located just 3 kilometers from the Grand Cakra Hotel, Malang City Square is a vibrant hub where locals and tourists gather. The square features beautiful gardens, fountains, and a variety of food stalls offering local delicacies. It’s a great place to relax and soak in the local culture.

2. Jodipan Colorful Village

Approximately 4 kilometers from the hotel, Jodipan Colorful Village is a must-visit for those looking to experience the artistic side of Malang. The village is famous for its brightly painted houses and vibrant street art, making it a popular spot for photography enthusiasts.

3. Batu Night Spectacular

Just a short drive of about 20 kilometers from the Grand Cakra Hotel, Batu Night Spectacular is an amusement park that comes alive at night. With various rides, games, and food stalls, it’s a fun destination for families and friends looking to enjoy a lively evening.

4. Taman Safari Indonesia II

Located around 30 kilometers from the hotel, Taman Safari Indonesia II is a wildlife park where visitors can see a variety of animals in their natural habitats. The park offers safari tours, animal shows, and interactive experiences, making it a great outing for animal lovers.

5. Coban Rondo Waterfall

About 25 kilometers from the Grand Cakra Hotel, Coban Rondo Waterfall is a stunning natural attraction that offers breathtaking views and a refreshing escape into nature. Visitors can hike to the waterfall, enjoy a picnic, or simply relax in the serene surroundings.

6. Singosari Temple

Located approximately 10 kilometers from the hotel, Singosari Temple is a historical site that dates back to the 13th century. The temple is an important cultural landmark and offers insight into the region’s rich history.

7. Museum Angkut

Just 20 kilometers away, Museum Angkut is an automotive museum that showcases a vast collection of vehicles from different eras and countries. The museum is not only educational but also offers interactive exhibits and photo opportunities.

8. Selecta Recreational Park

About 18 kilometers from the Grand Cakra Hotel, Selecta Recreational Park is a family-friendly destination featuring beautiful gardens, swimming pools, and various recreational activities. It’s a great place to spend a day with family and friends.

9. Arjuno-Welirang Nature Reserve

For nature enthusiasts, the Arjuno-Welirang Nature Reserve is located around 30 kilometers from the hotel. The reserve offers hiking trails, stunning views, and a chance to experience the region’s diverse flora and fauna.

10. Taman Rekreasi Sengkaling

Located approximately 15 kilometers from the Grand Cakra Hotel, Taman Rekreasi Sengkaling is a recreational park that features a variety of attractions, including water rides, gardens, and picnic areas. It’s a perfect spot for families looking to enjoy a fun day out.

Tips and Tricks for Staying at Grand Cakra Hotel Malang

Tips During Your Stay

To make the most of your stay at the Grand Cakra Hotel Malang, consider these tips: always check for special promotions or packages that the hotel may offer, and don’t hesitate to ask the staff for local recommendations. They can provide valuable insights into the best places to visit and dine.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling some time at the spa for a relaxing treatment, and don’t forget to explore the outdoor pool area. If you’re traveling with family, be sure to check out the kids’ activities offered by the hotel.

Why Book Grand Cakra Hotel Malang on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. This flexibility allows you to choose the perfect stay that fits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with their PayLater option, making your travel planning easier and more manageable.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you book more, you can elevate your Traveloka Priority level and enjoy exclusive offers.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations. This transparency helps you make informed decisions based on real experiences, ensuring that you choose the best option for your stay.

With all these advantages, there’s no reason not to choose Grand Cakra Hotel Malang for your next visit to East Java. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Grand Cakra Hotel Malang

Bar, Cafe and Lounge Grand Cakra Hotel Malang
Bar, Cafe and Lounge
Swimming Pool Grand Cakra Hotel Malang
Swimming Pool
Entertainment Facility Grand Cakra Hotel Malang
Entertainment Facility
Fitness Center Grand Cakra Hotel Malang
Fitness Center
Functional Hall Grand Cakra Hotel Malang
Functional Hall

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge
  • Valet parking

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area
  • Set menu dinner
  • Show cooking restaurant
  • Snacks
  • Vegetarian meal

General

  • AC
  • Reception hall
  • Banquet
  • Cloakroom
  • Clothes dryer
  • Connecting rooms
  • Swimming pool

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Printer

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Sports and Recreations

  • Billiard

Things to Do

  • Children play area
  • Massage
  • Outdoor pool
  • Spa
  • Spa tub

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Porter
  • Wedding service

Accommodation Policy & General Information in Grand Cakra Hotel Malang

Required Documents

Upon check-in, you are required to bring ID Card, Bisa dalam bentuk fisik. The required documents can be in the form of soft copy.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Cakra Hotel Malang
124
Number of floors in Grand Cakra Hotel Malang
6
Another facilities in Grand Cakra Hotel Malang
Children pool, Area shuttle with surcharge, Valet parking, A la carte breakfast, A la carte dinner

Frequently asked question in Grand Cakra Hotel Malang

What are available facilities at Grand Cakra Hotel Malang?
There are top facilites at Grand Cakra Hotel Malang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Cakra Hotel Malang?
The standard check-in time at Grand Cakra Hotel Malang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Cakra Hotel Malang provide breakfast?
Yes, Grand Cakra Hotel Malang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Cakra Hotel Malang?
Grand Cakra Hotel Malang is a 4.0-star hotel.
How many floors does Grand Cakra Hotel Malang have?
Grand Cakra Hotel Malang has 6 floors.
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More Reviews from Other Guests in Grand Cakra Hotel Malang

Overall Ratings & Reviews Grand Cakra Hotel Malang

Traveloka (4.109)
Other sources (24)
8,6
Very Good
From 4.109 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,7

Service and Facilites

8,7

People often mention about Grand Cakra Hotel Malang
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Staff Friendliness (101)
Bedroom (91)
Ambiance (90)
Surroundings (89)
Room Space (78)
Bathroom (77)
Hotel Area (77)
Variety (70)
Accessibility (68)
Family Friendly (66)
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Traveler Reviews Grand Cakra Hotel Malang

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
6,5
/10
Reviewed 4 day(s) ago
This is a 4-star hotel, but it feels like a 2-star hotel. The Wi-Fi is slow, the room keys often break, and the cleanliness is also less than satisfactory.
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1 people find it helpful
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Muhammad R. R.
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10,0
/10
Reviewed 2 week(s) ago
Nice rooms, friendly hotel staff, and complete amenities.
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Accommodation's Reply
12 Oct 2026
Dear Mr. Muhammad, Grand Chakra Malang Hotel would like to inform you of our sincere gratitude for your valuable feedback. We are delighted to hear that you enjoyed your stay at our hotel and were satisfied with the well-appointed rooms and our friendly and welcoming staff. We will do our best to make your next stay even more enjoyable. Thank you again. Sincerely, E-commerce Department
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j***s
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9,6
/10
Reviewed 2 week(s) ago
All services are good, the rooms are comfortable.
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Sherry A.
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9,1
/10
Reviewed 2 week(s) ago
The staff is friendly, the breakfast is complete and the staff offers a good menu, and the cleanliness is good. A bit disappointed with the gym; the equipment needs to be updated, equipped, and staffed. I got room 618, but I was a bit disturbed by the loud noise of the water pipe in the toilet, which startled me while sleeping at night. But overall, this hotel is recommended for a family stay.
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S***y
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8,5
/10
Reviewed 3 week(s) ago
Comfortable hotel, great service, close to malls and restaurants. Very strategic location.
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Chakramar Grand Hotel would like to express our deepest gratitude for your wonderful review. We are delighted to hear that your stay at our hotel was comfortable and enjoyable, that you were satisfied with our services, and that you appreciated our excellent location. We look forward to welcoming you again. We will do our best to provide you with an even better stay in the future. Thank you again. Sincerely, E-commerce Department
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Y***h
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Staycation
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8,5
/10
Reviewed 3 week(s) ago
The staff is very helpful and responsive in receiving guests.
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Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Grand Chakra Malang Hotel extends its warmest greetings! Thank you for your wonderful review. We are delighted to hear that you had a pleasant time at our hotel and received attentive service from our staff. We hope to welcome you back in the future and will continue to provide you with an even better experience. Thank you. Sincerely, E-commerce Department
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s***i
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8,8
/10
Reviewed 3 week(s) ago
Everything is pretty good, just needs to be improved for cleanliness.
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Accommodation's Reply
07 Oct 2026
Dear Valued Guest, Welcome to Chakra Malangland Hotel! Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay at our hotel. We have forwarded your comments regarding cleanliness to the housekeeping department, and we will strive to further improve our services, prioritizing cleanliness and accuracy. We look forward to welcoming you back for an even more pleasant experience on your next stay. Thank you again. Sincerely, E-commerce Department
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N***a
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9,7
/10
Reviewed 4 week(s) ago
Comfortable, environmentally friendly, and clean. The food is also delicious and varied.
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1 people find it helpful
Accommodation's Reply
30 Sep 2026
Dear Valued Guest, We are pleased to inform you that this is Malang Grand Chakra Hotel. Thank you very much for staying with us, and we appreciate your valuable feedback. We are delighted that you enjoyed your stay and were satisfied with the atmosphere and food. We will strive to further improve our services in the future. We hope to welcome you back again. Thank you very much. Sincerely, E-commerce Department
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E***y
icon-Leisure
Leisure
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10,0
/10
Reviewed 5 week(s) ago
All the facilities are great, and the mall is right in front. There are plenty of food options nearby, so you don't have to worry about getting hungry. It's also close to public transportation.
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Accommodation's Reply
30 Sep 2026
Dear Valued Guest, Chakra Malangland Hotel wishes you a pleasant stay. Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay and were satisfied with the hotel's atmosphere. We will continue to strive to improve our services. We hope to welcome you again. Thank you. Sincerely, E-commerce Department
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a***s
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8,7
/10
Reviewed 5 week(s) ago
Cool, but I think the breakfast lacks in taste.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, Thank you for choosing Chakra Malang Grand Hotel. We greatly appreciate your valuable feedback regarding your stay. We apologize for any inconvenience you experienced during your stay and for our service not meeting your expectations. We sincerely apologize for your dissatisfaction with the breakfast. Providing the best service and ensuring guest satisfaction is our top priority, and we are deeply sorry that this goal was not fully reflected in your stay. In the future, we will strengthen our staff training and management systems to ensure all our staff can meet your expectations. Your valuable feedback is vital to our efforts to improve the hotel. We hope to welcome you back and provide you with an even more pleasant stay on your next visit. Please contact us if you have any further questions. Thank you. Sincerely, E-commerce Department
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Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
Hotel Grand Cakra Malang, during my stay on September 12-13, 2026, provided excellent service, including cleanliness, food quality, close access to the city center, and the friendliness of the hotel staff.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, We at Chakra Malang Grand Hotel would like to express our deepest gratitude for your stay with us and for taking the time to provide us with your valuable feedback. We are delighted that you enjoyed your time at our hotel and are honored that you were satisfied with all aspects of our hotel, including the attentive service, clean and well-maintained environment, and delicious food. We will do our best to provide you with an even better experience on your next stay. Thank you again. Sincerely, E-commerce Department
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
I really like the location..the hotel atmosphere is also comfortable, overall satisfied with everything available next will definitely be a subscription if I have business to go to Malang again.
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Accommodation's Reply
22 Sep 2026
Dear Valued Guest, This is Malang Grand Chakra Hotel. Thank you very much for staying with us and for your valuable feedback. We are delighted that you were satisfied with your stay, including our excellent location and comfortable rooms. We are honored that you will recommend our hotel when you visit Malang again. We will continue to implement the best preventative measures and maintain professionalism to provide the best service to all our guests. Thank you again. Sincerely, E-commerce Department
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Fitri D. F. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 week(s) ago
Offers were all good, but I'm not happy with all of the food in the restaurant. I felt that the food wasn't fresh, but it's okay. That's covered by the good service.
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Accommodation's Reply
11 Sep 2026
Dear Mrs. Fitri, Warmest Greeting from Grand Cakra Hotel Malang! We very must appreciate your comments regarding your stay at Grand Cakra Hotel Malang. We're glad to hear you enjoyed our offers and received good service from our team. However, we sincerely apologize that the food quality did not meet your expectations. Freshness is a top priority for us, and we have shared your comments with our F&B Team to ensure improvements are made immediately. We hope to welcome you back soon for a much better dining experience! Sincerely, E-Commerce
E***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The staff are friendly. The rooms are clean.
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Accommodation's Reply
07 Sep 2026
Dear Valued Guest, Welcome to Chakra Malang Grand Hotel! Thank you very much for your valuable feedback. We are delighted that you enjoyed your stay at our hotel. We are honored that you were satisfied with all aspects of our hotel, from our friendly and welcoming staff to the clean and tidy rooms. We will strive to further improve our services in the future. We look forward to welcoming you again. Thank you very much. Sincerely, E-commerce Department
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I***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Stayed for 3 nights, comfortable and quiet. The hotel staff was friendly and the location was very strategic.
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Accommodation's Reply
11 Sep 2026
Dear Valued Guest, This is Chakra Malangland Hotel. Thank you very much for your valuable feedback. We are delighted that you enjoyed your three-night stay at our hotel and appreciated the comfortable and tranquil atmosphere, friendly and warm service, and excellent location. We will strive to further improve our services in the future. We hope to welcome you back again. Thank you. Sincerely, E-commerce Department
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m***a
icon-origin-TRAVELOKA
8,8
/10
Reviewed 9 week(s) ago
There needs to be fresh, innovative changes, such as interior room decoration. We also need to replace bathtubs, as we believe they're outdated and unsafe for seniors. It would be beneficial to renovate bathrooms to make them more user-friendly, especially for the elderly.
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I***e
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Staycation
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10,0
/10
Reviewed 9 week(s) ago
The hotel is strategic and the rooms are really great, suitable for couples/families.
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Accommodation's Reply
28 Aug 2026
Dear Valued Guest, Chakra Malangland Hotel wishes you all the best and a pleasant stay. Thank you very much for your valuable feedback. We are delighted that you and your family enjoyed your stay at our hotel. We appreciate your appreciation for the hotel's excellent location. We will do our best to make your next stay even better. Thank you again. Sincerely, E-commerce Department
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d***r
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10,0
/10
Reviewed 12 week(s) ago
Very comfortable, easy access and family friendly.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, We at Chakra Maran Grande Hotel would like to express our sincere gratitude for your valuable feedback. We are delighted to hear that you and your family enjoyed your stay at our hotel. We will continue to strive to improve our services in the future. We look forward to welcoming you back again. Thank you. Sincerely, E-commerce Department
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 13 week(s) ago
The children's play area in the lobby is extremely dirty. The toys are also damaged, posing a danger to children.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Welcome to Grand Chakra Hotel Malang! Thank you so much for taking the time to share your valuable feedback about your stay. We sincerely apologize for any inconvenience caused and for not being able to meet your expectations. In particular, we apologize for the inadequate cleanliness and facilities in the children's play area. We take your feedback seriously and will strive to improve our cleanliness management, ensure all facilities are in good condition, and meet your expectations. Your valuable feedback is important for improving our services. We hope to welcome you back again for a more pleasant experience on your next stay. If you have any questions, please contact us. Thank you. E-commerce Department
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a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 13 week(s) ago
The playground was extremely dirty and poorly maintained. The slide was broken, and my child's foot got caught.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Welcome to Marang Grand Chakra Hotel! Thank you so much for taking the time to share your valuable feedback about your stay. We sincerely apologize for any inconvenience caused and for not being able to meet your expectations. In particular, we apologize for the inconvenience caused by the inadequate cleaning of the playground and the damage to various facilities. We will take your feedback seriously and will strive to improve our cleaning procedures and ensure all facilities are in good condition. Your valuable feedback is important for the improvement of our services. We will do our best to provide you with a more pleasant experience on your next stay. If you have any questions, please contact us. Thank you. E-commerce Department
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Number of reviews per page
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Bedroom 4 Grand Cakra Hotel Malang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.