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Grand Mahkota Hotel
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Jalan Sidas No.8, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78243
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8.3
Impressive
From 2,403 reviews
About Accommodation
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Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Available Room Types in Grand Mahkota Hotel
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Location Info
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Jalan Sidas No.8, Pontianak Kota, Pontianak, Kalimantan Barat, Indonesia, 78243
Discover More About Grand Mahkota Hotel
Location
Staying at Grand Mahkota Hotel is a good choice when you are visiting Pontianak City Center.
The hotel is located only 0.56 km away from Pontianak Harbour.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Grand Mahkota Hotel
Whether you are planning an event or other special occasions, Grand Mahkota Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Grand Mahkota Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Mahkota Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Grand Mahkota Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Mahkota Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Mahkota Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Mahkota Hotel.
All Facilities
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Common Space
Lobby
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Cafe
- Hot breakfast
- Snacks
- Vegetarian meal
- Winery
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Smoking area
Transportation
- Bicycle rental
- Car rental
- Bus/truck parking
- Secure parking
- Valet parking
Things to Do
- Fitness center
- Garden
- Karaoke
- Massage
- TV lounge
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Grocery
- Hair salon
- Supermarket
In-room Facilities
- Cable TV
- Minibar
- Shower
- TV
Accessibilty
- Wheelchair accessible
Kids and Pets
- Babysitting
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Frequently Asked Questions
What are available facilities at Grand Mahkota Hotel?
There are top facilites at Grand Mahkota Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mahkota Hotel?
The standard check-in time at Grand Mahkota Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Mahkota Hotel provide breakfast?
Yes, Grand Mahkota Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests
Overall Rating & Reviews
From 2,403 verified guests reviews
8.3
Impressive
Fantastic
581
Very Good
1,308
Satisfying
112
Average
402
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
friendly staffs (12)
peaceful ambience (8)
tasty breakfast (4)
spacious room (4)
great location (7)
tasty food (1)
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Language
English
Show Reviews with Photos
Ria D.
9.4
/ 10
14 Jan 2023
Breakfast is delicious, lots of choices too, hotel staff are friendly, cleanliness is ok, can be improved again.
1 liked this review
Accommodation's Reply
20 Jan 2023
Hey Pebria!
Thank you for choosing the Grand Mahkota Pontianak hotel as your stay destination.
Your review has been well received, and is our motivation to always try to give the best. We are waiting for your next visit.
General Manager
Donny A. Rohi, CHMA
AA
Arinda A. P.
Staycation
8.8
/ 10
28 May 2022
The rooms are good, the air conditioner is cold, the warm water is also smooth, the breakfast is quite varied and delicious, the wifi is smooth, only the lack of reception staff is a bit unfriendly, not rude, but not friendly either, even though if the hotel is big, the receptionist should be friendly.
1 liked this review
Peggy H. A.
This is a private profile
Holiday
8.5
/ 10
07 May 2022
The rooms are clean, comfortable, the AC is cold, the service is very good and looks classic because of the many antiques and interesting paintings.
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Friska K.
Business
6
/ 10
31 Dec 2021
Very disappointing. I used to subscribe to this hotel every time I went to Pontianak. But the last two visits have been really bad. The check in and check out process is long. Then the first room I asked to replace the bedsheet because it was dirty. After replacing it was still dirty. Finally I upgraded the room with a higher price, it turned out to be the same. Still dirty and not as good as it used to be. The blanket is bad too. No liquid soap and shampoo also in the bathroom. Sorry to say, this is my last stay in this hotel. Tomorrow, I will return to Pontianak, I will no longer stay here.
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4 liked this review
RN
RETNO N. A.
Staycation
9.1
/ 10
07 Sep 2023
Awalnya pesan buat sehari karena lagi pengen hadir di event yang di adakan dihalaman parkirnya. Eh karena ngerasa layanan ramah dan fast respon akhirnya mutusin buat extend. Super terbantu banget dengan staf yang dibagian front office. Rekomen banget buat yang pengen staycation karena tenang dan nyaman buat istirahat. Kayaknya sepanjang menginap di Pontianak baru ini nemu hotel yang ramah dengan ojek / layanan online. Makanan bisa dititip di lobi dong. Super sangat membantu sekali.
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2 liked this review
Accommodation's Reply
20 Sep 2023
Hi Retno NIti Amalia, thank you for choosing Grand Mahkota Pontianak as your place to stay. We have received your review well and are a motivation to always provide the best. We are waiting for your next visit. Best regards. General Manager. Yuyun Setiadi.
RN
RETNO N. A.
Staycation
8.5
/ 10
27 Aug 2023
Semua stafnya super membantu dan ramah. Kamarnya enak banget buat istirahat ga berisik. Padahal lagi banyak tamu karena konser tapi pelayanan gercep.
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Accommodation's Reply
07 Sep 2023
Dear Retno Niti Amalia, thank you for choosing the Grand Mahkota Pontianak hotel as a means of staying. Your review has been well received, and we will use it as motivation to be even better. We are waiting for your next arrival. Regards. Abdillah. GM incharge.
Agustina T. H.
This is a private profile
Business
5.8
/ 10
24 May 2022
Kamar kotor bau saluran mampet.
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VE
Vioni E. P.
Staycation
9.7
/ 10
05 May 2022
1 liked this review
RB
Rama B. P.
Business
8.5
/ 10
25 Mar 2022
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SW
Samuel W.
9.7
/ 10
03 Feb 2023
Very nice hotel. The room and food are superb.
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Accommodation's Reply
06 Feb 2023
Hello, Samuel
Thank you for choosing Grand Mahkota Pontianak hotel as your stay destination.
Your review has been well received, and it is our motivation to always try to give our best. We are waiting for your next visit.
General Manager
Donny A. Rohi, CHMA
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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