Grand Mercure Jakarta Kemayoran

Hotels
8,7
/10
Very Good
3.797 reviews

What Guests Say About Their Stay

Room Space (72)
Taste (71)
Bedroom (70)
Staff Friendliness (67)
R***i
10,0
/ 10
Excellent Stay at the Grand Mercure Hotel. I had a wonderful experience at the Grand Mercure Hotel. The staff were incredibly friendly and helpful from the moment I arrived. The room was clean, spacious. The breakfast buffet offered a wide variety of delicious food. The hotel’s location was perfect. I would definitely stay here again and recommend it to anyone visiting the area.
A***l
9,1
/ 10
Super delightful stay experience. The hotel offers Asia Restaurant with various all-you-can-eat menu options. The lunch is surprisingly delightful. Perfect choice to go for foodies and if you are travelling to North Jakarta / Ancol. Perfect for leisure as it is so close to Dufan and any other attraction in north Jakarta.
Foo Kok Wah
9,7
/ 10
Hotel sangat nyaman, kamar bersih dan sarapan juga lengkap. Akan kembali menginap di sini lagi.
Mr Kanti Nus
8,5
/ 10
Sudah sering menginap di sini, kamar bersih nyaman, staf ramah dan responsif, sarapan enak dan komplit, excellent.
Tri R.
10,0
/ 10
Menginap 2 malam di sini saat pergantian tahun, sangat menyenangkan. Permintaan 3 kamar di lantai yang sama, dapat diakomodir. Front office-nya sangat membantu. Variasi sarapan cukup banyak, walaupun tanggal 1 Januari tamu sangat ramai, tapi semua dapat terlayani dengan baik. Terima kasih
In the Area
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Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, Kemayoran, Gunung Sahari, Jakarta, Indonesia, 10610

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Mercure Jakarta Kemayoran is a hotel in a good neighborhood, which is located at Gunung Sahari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran, Kemayoran, Gunung Sahari, Jakarta, Indonesia, 10610
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Lobby Grand Mercure Jakarta Kemayoran
Lobby 2 Grand Mercure Jakarta Kemayoran

Discover More About Grand Mercure Jakarta Kemayoran

Location


Grand Mercure Jakarta Kemayoran is a hotel in a good neighborhood, which is located at Gunung Sahari.

About Grand Mercure Jakarta Kemayoran

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Mercure Jakarta Kemayoran is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Grand Mercure Jakarta Kemayoran.

All facilities in Grand Mercure Jakarta Kemayoran

Bar, Cafe and Lounge Grand Mercure Jakarta Kemayoran
Bar, Cafe and Lounge
Fitness Center Grand Mercure Jakarta Kemayoran
Fitness Center
Lobby Grand Mercure Jakarta Kemayoran
Lobby
Exterior Grand Mercure Jakarta Kemayoran
Exterior

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

Transportation

  • Parking with surcharge

General

  • Swimming pool

Public Facilities

  • WiFi in public area

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Grand Mercure Jakarta Kemayoran

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Grand Mercure Jakarta Kemayoran
28
Another facilities in Grand Mercure Jakarta Kemayoran
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Babysitting

Frequently asked question in Grand Mercure Jakarta Kemayoran

What are available facilities at Grand Mercure Jakarta Kemayoran?
There are top facilites at Grand Mercure Jakarta Kemayoran such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Jakarta Kemayoran?
The standard check-in time at Grand Mercure Jakarta Kemayoran is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Mercure Jakarta Kemayoran?
Grand Mercure Jakarta Kemayoran is a 5.0-star hotel.
How many floors does Grand Mercure Jakarta Kemayoran have?
Grand Mercure Jakarta Kemayoran has 28 floors.
Does Grand Mercure Jakarta Kemayoran provide parking?
Yes, Grand Mercure Jakarta Kemayoran provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Grand Mercure Jakarta Kemayoran

8,7
Very Good
From 3.377 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,9

Meal

8,6

Location

8,7

Service and Facilites

8,6

People often mention about Grand Mercure Jakarta Kemayoran
All
Staff Friendliness (41)
Distance to City Center (39)
Bedroom (39)
Taste (36)
Variety (35)
Room Space (33)
Bathroom (32)
Ambiance (31)
Wifi (27)
Hotel Area (26)
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Traveler Reviews Grand Mercure Jakarta Kemayoran

Number of reviews per page
20
40
Customer reviews
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Excellent Stay at the Grand Mercure Hotel. I had a wonderful experience at the Grand Mercure Hotel. The staff were incredibly friendly and helpful from the moment I arrived. The room was clean, spacious. The breakfast buffet offered a wide variety of delicious food. The hotel’s location was perfect. I would definitely stay here again and recommend it to anyone visiting the area.
Read More
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Verified Traveler
icon-origin-TRAVELOKA
9,3
/10
Reviewed 6 day(s) ago
A good place to stay if you are planning to come daily in the JIEXPO.
Find this review helpful?
herry s.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 day(s) ago
Comfortable place, lots of elevators, no queues Super soundproof rooms
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r***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Everything is ok, clean, strategic location
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H***y
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
The second experience was unpleasant, at 2:00 PM the room was not ready, had to wait for approximately 1 hour, booked a deluxe room with 1 king size bed, but was given a double bed for 1509, the room's AC was not cold, had to be fixed with the excuse that the outdoor unit was off... my rest was disturbed by conditions like this.
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Lisaria A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I was very satisfied staying here… The staff was friendly and the breakfast menu was very varied and delicious…
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A***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Good service and friendly staff, clean rooms
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Santi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
I have stayed here several times because the hotel is comfortable.
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H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Thank you, my room was upgraded to a higher class for free. I'm very satisfied. The staff was helpful, the room was clean and smelled good, and the food was delicious and varied.
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1 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
good room with good city view
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was a truly memorable stay with my family. I'll definitely stay here again next time.
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S***A
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Very satisfied. The hotel is clean and magnificent.
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jahja t. s. a.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
A comfortable hotel to stay in.
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z***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Very comfortable according to the price, it can still be overcome
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1 people find it helpful
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WILOPO
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
The hotel and service are quite good and satisfying.. only the parking is a bit complicated because you have to go all the way down to the basement and it's quite far from the elevator door..
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H***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Nice and clean and complete, and close to access
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,8
/10
Reviewed 12 week(s) ago
For a 5-star hotel, I expected more. Personally, I found the friendliness of the receptionist and security guard to be less than 5-star. I took a king-size room, which was quite spacious and had a good bed. The toilet was not very clean and looked like it had been cleaned hastily after the previous customer. The towels smelled strange, the body wash was out of stock, there was no conditioner or body lotion, and the TV was small for the room. The corners of the room were a bit dirty and dusty around the curtains. In the morning, someone was cleaning the outside windows, which was quite disruptive to my staycation. Then, during the day, I ate at the restaurant downstairs, and the price and taste were quite bad, so I didn't enjoy it much.
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1 people find it helpful
d***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Very comfortable and suitable for business or vacation with family
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d***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Very impressive stay at this hotel, good service, friendly staff, ok facilities.
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d***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The perfect hotel for a staycation with family, very comfortable.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Grand Mercure Jakarta Kemayoran

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,7
Very Good
From 3.377 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

8,9

Meal

8,6

Location

8,7

Service and Facilites

8,6

People often mention about Grand Mercure Jakarta Kemayoran
All
Staff Friendliness (41)
Distance to City Center (39)
Bedroom (39)
Taste (36)
Variety (35)
Room Space (33)
Bathroom (32)
Ambiance (31)
Wifi (27)
Hotel Area (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mercure Jakarta Kemayoran

Number of reviews per page
20
40
Customer reviews
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 day(s) ago
Excellent Stay at the Grand Mercure Hotel. I had a wonderful experience at the Grand Mercure Hotel. The staff were incredibly friendly and helpful from the moment I arrived. The room was clean, spacious. The breakfast buffet offered a wide variety of delicious food. The hotel’s location was perfect. I would definitely stay here again and recommend it to anyone visiting the area.
Read More
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
9,3
/10
Reviewed 6 day(s) ago
A good place to stay if you are planning to come daily in the JIEXPO.
Find this review helpful?
herry s.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 day(s) ago
Comfortable place, lots of elevators, no queues Super soundproof rooms
Translated by Google Icon
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Find this review helpful?
r***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Everything is ok, clean, strategic location
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H***y
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
The second experience was unpleasant, at 2:00 PM the room was not ready, had to wait for approximately 1 hour, booked a deluxe room with 1 king size bed, but was given a double bed for 1509, the room's AC was not cold, had to be fixed with the excuse that the outdoor unit was off... my rest was disturbed by conditions like this.
Read More
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Find this review helpful?
Lisaria A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I was very satisfied staying here… The staff was friendly and the breakfast menu was very varied and delicious…
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A***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Good service and friendly staff, clean rooms
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Santi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
I have stayed here several times because the hotel is comfortable.
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H***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Thank you, my room was upgraded to a higher class for free. I'm very satisfied. The staff was helpful, the room was clean and smelled good, and the food was delicious and varied.
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1 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
good room with good city view
Find this review helpful?
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
It was a truly memorable stay with my family. I'll definitely stay here again next time.
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S***A
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Very satisfied. The hotel is clean and magnificent.
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jahja t. s. a.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
A comfortable hotel to stay in.
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z***k
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Very comfortable according to the price, it can still be overcome
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1 people find it helpful
Profile Picture
WILOPO
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
The hotel and service are quite good and satisfying.. only the parking is a bit complicated because you have to go all the way down to the basement and it's quite far from the elevator door..
Translated by Google Icon
See original
Find this review helpful?
H***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Nice and clean and complete, and close to access
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7,8
/10
Reviewed 12 week(s) ago
For a 5-star hotel, I expected more. Personally, I found the friendliness of the receptionist and security guard to be less than 5-star. I took a king-size room, which was quite spacious and had a good bed. The toilet was not very clean and looked like it had been cleaned hastily after the previous customer. The towels smelled strange, the body wash was out of stock, there was no conditioner or body lotion, and the TV was small for the room. The corners of the room were a bit dirty and dusty around the curtains. In the morning, someone was cleaning the outside windows, which was quite disruptive to my staycation. Then, during the day, I ate at the restaurant downstairs, and the price and taste were quite bad, so I didn't enjoy it much.
Read More
Translated by Google Icon
See original
1 people find it helpful
d***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Very comfortable and suitable for business or vacation with family
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Find this review helpful?
d***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Very impressive stay at this hotel, good service, friendly staff, ok facilities.
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Find this review helpful?
d***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The perfect hotel for a staycation with family, very comfortable.
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1 people find it helpful
Number of reviews per page
20
40