Grand Mulya Bogor

Hotels
Preferred Partner Plus
Online Check-In Available
7,4
/10
Pleasant
7.474 reviews

What Guests Say About Their Stay

Room Space (99)
Family Friendly (76)
Taste (74)
Bedroom (71)
A***A
10,0
/ 10
Terima kasih Braja Mustika Hotel atas takjilnya, semoga menambah keberkahan keluarga besar Braja Mustika Hotel. Ukuran kamar besar, desain interior bagus, staf dan security ramah, ada fasilitas sepeda, kolam renang, play ground, ruang bilas dan ganti OK. Lingkungan resort asri, cocok untuk keluarga.
Suryo S.
9,1
/ 10
Great place with outstanding view combined with polite staff and well service, I would love to come back here again with value to money very worthy, so glad to be a part of you
H***a
10,0
/ 10
* "Perfect! An unforgettable stay." * "Beyond expectations! Will definitely be back." * "Comfortable and clean, great location. Highly recommended!" * "Cool design, friendly staff, and excellent breakfast!" * "My dream hotel in this city. Five stars!" * "Clean, quiet rooms, and excellent service." * "Worth every penny! A hotel that makes you feel at home." * "Top recommendation for vacation or business."
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S***a
8,8
/ 10
The hotel atmosphere is cool and fresh, the breakfast food is delicious and the staff are very friendly. The price is affordable. Great for a memorable first experience
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Linda S. H.
8,5
/ 10
The hotel staff is very friendly. Helped me until check in. The service is also satisfying. All are friendly and welcome guests well. Basically, it can be a reference for family vacations
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In the Area
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Jalan Babakan Tumas, Desa Cikeas, Sukaraja, Sentul, Sentul, Bogor, Jawa Barat, Indonesia, 16710

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Grand Mulya Sentul Staying at Grand Mulya Bogor is a good choice when you are visiting Sentul. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Mulya Bogor

Jalan Babakan Tumas, Desa Cikeas, Sukaraja, Sentul, Sentul, Bogor, Jawa Barat, Indonesia, 16710
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Lobby Grand Mulya Bogor
Exterior 2 Grand Mulya Bogor

Discover More About Grand Mulya Bogor

About Grand Mulya Bogor

Located in the heart of West Java, Grand Mulya Bogor is a premier hotel that offers a perfect blend of comfort, luxury, and convenience. Nestled amidst the lush greenery and stunning landscapes of Bogor, this hotel is an ideal retreat for both leisure and business travelers. With its strategic location, guests can easily access various attractions, making it a popular choice for those looking to explore the beauty of Bogor.

Grand Mulya Bogor boasts a range of well-appointed rooms and suites, each designed with modern amenities to ensure a comfortable stay. The hotel features elegant interiors, spacious accommodations, and breathtaking views of the surrounding hills. Whether you are traveling solo, with family, or on a business trip, you will find the perfect space to unwind and relax.

One of the standout features of Grand Mulya Bogor is its commitment to providing exceptional service. The friendly and professional staff are always on hand to cater to your needs, ensuring that your stay is as enjoyable as possible. From the moment you check in until your departure, you will experience a level of hospitality that sets this hotel apart from the rest.

In addition to its luxurious accommodations, Grand Mulya Bogor offers a variety of facilities and services designed to enhance your stay. Guests can indulge in delicious dining options at the hotel's restaurant, which serves a range of local and international cuisines. For those looking to relax, the hotel features a spa and wellness center, where you can enjoy rejuvenating treatments and therapies.

Moreover, Grand Mulya Bogor is equipped with modern meeting and event spaces, making it an excellent choice for business travelers. Whether you are hosting a conference, seminar, or social gathering, the hotel provides all the necessary amenities to ensure a successful event.

Why You Should Stay at Grand Mulya Bogor

Choosing Grand Mulya Bogor for your stay means opting for a unique experience that combines luxury with the natural beauty of West Java. The hotel’s strategic location allows easy access to Bogor's famous attractions, including the Bogor Botanical Gardens and the Presidential Palace. Additionally, the hotel’s commitment to guest satisfaction ensures that you will have a memorable stay.

Best Time to Stay at Grand Mulya Bogor

The best time to visit Grand Mulya Bogor is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October, when the crowds are thinner, and you can enjoy the serene beauty of Bogor.

Transportation and Accessibility

Access to the Airport

Grand Mulya Bogor is conveniently located approximately 60 kilometers from Soekarno-Hatta International Airport in Jakarta. The journey takes about 1.5 to 2 hours by car, depending on traffic conditions. The hotel offers airport transfer services, making it easy for guests to reach their destination without hassle.

Public Transportation

For those who prefer public transportation, Bogor is well-connected by various modes of transport. The city has a reliable bus system, and there are also commuter trains that run from Jakarta to Bogor. Once in Bogor, you can easily reach Grand Mulya Bogor by taking a taxi or ride-sharing service, which are readily available.

Unique Facilities at Grand Mulya Bogor

1. Luxurious Accommodations

Grand Mulya Bogor offers a variety of room types, from deluxe rooms to spacious suites, all designed with comfort and elegance in mind. Each room is equipped with modern amenities, including free Wi-Fi, flat-screen TVs, and minibars, ensuring a pleasant stay.

2. On-Site Dining

The hotel features a restaurant that serves a diverse menu, including local Indonesian dishes and international cuisine. Guests can enjoy their meals in a cozy atmosphere, with options for both indoor and outdoor dining.

3. Spa and Wellness Center

For those looking to unwind, the spa at Grand Mulya Bogor offers a range of treatments, including massages, facials, and body scrubs. The wellness center is designed to provide a tranquil escape, allowing guests to relax and rejuvenate.

Nearby Attractions at Grand Mulya Bogor

1. Bogor Botanical Gardens

Located just 3 kilometers from Grand Mulya Bogor, the Bogor Botanical Gardens is a must-visit attraction. Spanning over 87 hectares, this beautiful garden is home to thousands of plant species, including rare and endangered ones. Visitors can stroll through the lush landscapes, enjoy the serene atmosphere, and learn about the diverse flora.

2. Presidential Palace

The Istana Bogor, or Bogor Presidential Palace, is situated approximately 4 kilometers from the hotel. This historic site is surrounded by stunning gardens and is open to the public on certain days. Visitors can explore the grounds and admire the beautiful architecture of the palace.

3. Taman Safari Indonesia

About 15 kilometers from Grand Mulya Bogor, Taman Safari Indonesia is a popular wildlife park where visitors can see a variety of animals in their natural habitats. The park offers a unique safari experience, allowing guests to drive through and observe animals up close.

4. Puncak Pass

Puncak Pass, located around 25 kilometers from the hotel, is a famous hilltop area known for its stunning views and cool climate. It’s a great spot for picnics, hiking, and enjoying the natural beauty of West Java.

5. Gunung Gede Pangrango National Park

This national park is approximately 30 kilometers from Grand Mulya Bogor and is a haven for nature lovers and hikers. The park features beautiful trails, waterfalls, and diverse wildlife, making it an excellent destination for outdoor enthusiasts.

6. Bogor Palace

Another historical site, the Bogor Palace is located just 4 kilometers from the hotel. It serves as a presidential residence and is surrounded by beautiful gardens. Visitors can take guided tours to learn about the history and significance of the palace.

7. The Jungle Waterpark

For families looking for fun, The Jungle Waterpark is about 5 kilometers from Grand Mulya Bogor. This water park features various slides, pools, and attractions, making it a perfect spot for a day of family entertainment.

8. Cimory Riverside

Located around 10 kilometers from the hotel, Cimory Riverside is a popular dining and recreational area. Guests can enjoy delicious meals while overlooking the river, and there are also activities like horseback riding and farm tours available.

9. Sentul International Circuit

Approximately 12 kilometers from Grand Mulya Bogor, the Sentul International Circuit is a motorsport venue that hosts various racing events. Visitors can check the schedule for events or take part in go-karting experiences.

10. Cibodas Botanical Garden

Located about 30 kilometers from the hotel, Cibodas Botanical Garden is another beautiful garden worth visiting. It features a wide variety of plants, including many from the mountainous regions of Indonesia, and offers stunning views of the surrounding landscape.

Tips and Tricks for Staying at Grand Mulya Bogor

Tips During Your Stay

To make the most of your stay at Grand Mulya Bogor, consider planning your itinerary in advance. Take advantage of the hotel’s concierge services to get recommendations on local attractions and dining options. Also, don’t forget to explore the hotel’s amenities, such as the spa and fitness center, to enhance your experience.

Tips for Enjoying Hotel Facilities

Make sure to try the on-site dining options during your stay. The restaurant offers a variety of delicious dishes that showcase local flavors. Additionally, take some time to relax at the spa, where you can indulge in rejuvenating treatments that will leave you feeling refreshed.

Why Book Grand Mulya Bogor on Traveloka

Extensive Accommodation Options

When you book Grand Mulya Bogor through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform allows you to compare prices and find the best deals for your stay.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to save money with the PayLater feature, making it easier to manage your travel budget.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level and enjoy exclusive rewards.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Grand Mulya Bogor. These reviews provide valuable insights into the hotel’s services and amenities, helping you make an informed decision before booking.

With all these advantages, there’s no reason not to choose Grand Mulya Bogor for your next getaway. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in Grand Mulya Bogor

Bar, Cafe and Lounge Grand Mulya Bogor
Bar, Cafe and Lounge
Swimming Pool Grand Mulya Bogor
Swimming Pool
Entertainment Facility Grand Mulya Bogor
Entertainment Facility
Fitness Center Grand Mulya Bogor
Fitness Center
Lobby Grand Mulya Bogor
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Dining area
  • Fullboard without drinks
  • Fullboard with drinks
  • Gala dinner
  • Poolside bar
  • Set menu lunch

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Things to Do

  • Children play area
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Outdoor heated pool
  • Outdoor pool
  • Picnic area
  • TV lounge
  • Waterpark

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Microwave
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • PRINTER
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Sports and Recreations

  • Billiard
  • Fishing
  • Table tennis

Accessibilty

  • Accessible parking
  • Disabled access friendly

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Mulya Bogor

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Dengan Situasi Covid-19 Dan Kebijakan Pemerintah -Kami Pihak Hotel Tidak Menerima Tamu Terkonfirmasi Covid-19 ( Isolasi Mandiri Cov19 ) -Bagi Tamu Yang menginap lebih dari 3 hari harus menyertakan Surat Antigent atau PCR ( jika ada )
Kolam air panas berfungsi dari jam 4 sore -9 malam dan berlaku pada sabtu-minggu dan hari libur bersama berdasarkan tingkat okupansi.

Additional Policy

Dengan Situasi Covid-19 Dan Kebijakan Pemerintah -Kami Pihak Hotel Tidak Menerima Tamu Terkonfirmasi Covid-19 ( Isolasi Mandiri Cov19 ) -Bagi Tamu Yang menginap lebih dari 3 hari harus menyertakan Surat Antigent atau PCR ( jika ada )
( Jaccuzy ) Kolam air panas berfungsi dari jam 4 sore -9 malam dan berlaku pada sabtu-minggu dan hari libur bersama berdasarkan tingkat okupansi.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Mulya Bogor
158
Number of floors in Grand Mulya Bogor
4
Another facilities in Grand Mulya Bogor
A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Breakfast and dinner

Frequently asked question in Grand Mulya Bogor

What are available facilities at Grand Mulya Bogor?
There are top facilites at Grand Mulya Bogor such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Mulya Bogor?
The standard check-in time at Grand Mulya Bogor is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Mulya Bogor provide breakfast?
Yes, Grand Mulya Bogor provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Mulya Bogor?
Grand Mulya Bogor is a 4.0-star hotel.
How many floors does Grand Mulya Bogor have?
Grand Mulya Bogor has 4 floors.
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More Reviews from Other Guests in Grand Mulya Bogor

7,4
Pleasant
From 7.474 reviews
Provided by travelers on
Cleanliness

7,0

Room Comfort

7,3

Meal

7,2

Location

7,5

Service and Facilites

7,3

People often mention about Grand Mulya Bogor
All
Bedroom (164)
Ambiance (150)
Bathroom (145)
Taste (139)
Hotel Area (121)
Wifi (116)
Variety (112)
Staff Friendliness (103)
Accessibility (102)
Surroundings (85)
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Traveler Reviews Grand Mulya Bogor

Number of reviews per page
20
40
Customer reviews
Nindar T. N.
icon-origin-TRAVELOKA
5,0
/10
Reviewed 1 day(s) ago
First, dark hallways, like a rented room, not a hotel, entered the first room, very dirty, like the room was never occupied. Welcome drink, mat and carpet, towels, had to ask first, there was no telephone in the hotel room. Finally, I requested to move, with an additional 200 thousand, I was able to get a "better" room. The room lights were dim, the sofa was very dirty, it was discovered it had never been deep cleaned, the room was spacious, the door and lock were very old, it felt like a test of courage, not staying in a hotel. Checked in on Friday, the children's pool had not been cleaned, the jacuzzi could not be used. Hotel food was mediocre, plain bread, fried rice.
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M Harie A. Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 day(s) ago
The first and last time When I first arrived, when I was about to check in, the staff was already having problems with me. Because when I gave my ID card for check in, suddenly my ID card was broken by one of the male staff. Then, after checking in, when I was about to enter the room, the lady at the reception. Yes, he said that later our father's goods would be delivered using a trolley..there were 10 minutes the trolley didn't come..I asked and they said the trolley was still being looked for..at that point I was starting to get emotional..because I brought a big family and I ordered 4 rooms..then after waiting for almost 20 minutes..the trolley didn't come either..while I was already going to go in.the room and rest..because I brought a small child..finally I brought my own things..I entered the room..when I got to the room..I swear the room was dirty..there was a lot of dust..the curtains were dirty..the bathroom was also dirty and the room smelled damp..when we arrived there were no room amenities..so room amenities were given when the guest had entered the room 😁..then I wanted to eat because I was hungry and that was our position in the hotel room..because we ordered online..I tried to borrow a plate and spoon from the receptionist. Hotel (there's no phone in the room, guys).. When I came out of the room, I met the employee.. I asked "Sir, I want to borrow a plate and a spoon." You know what the answer was.. sorry sir, if you want to borrow a plate and a spoon, just go straight to the restaurant.. there I thought.. you're an employee.. you should have said.. okay sir, I'll take you there.. damn I was told to go straight to the restaurant to borrow.. and when I borrowed you know what else to the gong.. all the hotel spoons looked like spoons from soy sauce and detergent gifts... Duhhh this hotel is no longer suitable in my opinion.. please don't sell it.. I swear this hotel is really damp.. please improve the maintenance.. I feel sorry for the guests who have high expectations.. but when they get there, they're all ZONK.. and please train the employees first.. find competent employees.. don't just work for the sake of it
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 day(s) ago
All the hotel staff were very friendly and responsive. The room lacked towels, a doormat, and mineral water. I contacted the concierge immediately, and they responded quickly and delivered the missing items. The only thing I noticed was that the doormat was out of stock. Breakfast had a wide selection, and the taste was quite pleasing to my husband and I. A little disappointed with the cleanliness of the room. - The sheets and pillowcases were a bit wrinkled. - The walls were dusty. - The bed still had hair and leg hairs on it, and there was some tissue waste. - There was cigarette ash on the floor near the window. - There was hair scattered around the bathroom and some tissue waste.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Every time I go to Bogor, I always stay here. Just a suggestion, if possible, upgrade the TV, hehe
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2 people find it helpful
Sriwati
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
friendly service, clean place...
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1 people find it helpful
S***q
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
Overall, everything was okay and comfortable. The cleanliness and maintenance around the hotel could be improved, and fogging is recommended due to the mosquito infestation. Other than that, it's a safe, quiet stay away from the hustle and bustle of the city.
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RISMANTO H. S.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 1 week(s) ago
dirty room, breakfast not very tasty, small shower water
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The atmosphere is nice, the food is also quite good, but when it rains heavily it often leaks and there are several spots with lots of cobwebs, hopefully it can be better in the future.
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S***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
comfortable, friendly staff, clean hotel
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maharni s.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Everything is good and impressive and is maintained.
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stella P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is nice, clean, comfortable, and the food is delicious.
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A***a
icon-origin-TRAVELOKA
6,3
/10
Reviewed 2 week(s) ago
when we cheked in there are no towels, tissue both in toilet and room, remote tv, coffee and tea, and doormats.. were asked for it many times but only towels came in.. asked again for several times until I went to the lobby at night and asked the receptionist.. tissue came later but not with the coffee and tea and also the remote tv that they said were being taken by the previous guest.. well tehy can take from another empty room or should buy a new one whatever..
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1 people find it helpful
I***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,7
/10
Reviewed 3 week(s) ago
Check in, the room wasn't ready but was given, there was 1 pillow missing, there were no towels, had to ask for them first, the building is old and lacks maintenance, overall it's okay, it's spacious
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1 people find it helpful
I***F
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
If the room was fully renovated, it would be great, the place is really comfortable.
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D***y
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 week(s) ago
The service is very slow, the hotel is not responsible for the loss of the helmet.
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K***a
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 week(s) ago
standard for affordable prices, but please improve the cleanliness
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1 people find it helpful
O***a
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 week(s) ago
There were cigarette butts in the room, the bathroom was really dirty, I asked to move rooms but they didn't give me any, the water heater wasn't working even though I had complained to the staff from the afternoon after I checked in until the morning, there was no response from the hotel. The phone was unavailable so if I wanted to complain anything I had to go out. The staff at the front desk were unfriendly, even though I brought a small child. The breakfast menu was spicy, the staff already knew I had a small child. Very different from the reviews I saw. Not recommended to stay here.
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+2
1 people find it helpful
K***h
icon-origin-TRAVELOKA
6,0
/10
Reviewed 3 week(s) ago
I've only been there once, but I don't want to go back. There's dust everywhere, it's not well maintained. The food isn't tasty.
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R***n
icon-origin-TRAVELOKA
5,6
/10
Reviewed 3 week(s) ago
The staff were friendly and quick to respond to my complaint. They were also very efficient in helping me move to another room since the previous one was in terible condition. They definitely deserve a raise for their great service!
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 4 week(s) ago
Public areas, parks and pools are favorite family facilities.
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1 people find it helpful
Number of reviews per page
20
40

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Exterior 4 Grand Mulya Bogor

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7,4
Pleasant
From 7.474 reviews
Provided by travelers on
Cleanliness

7,0

Room Comfort

7,3

Meal

7,2

Location

7,5

Service and Facilites

7,3

People often mention about Grand Mulya Bogor
All
Bedroom (164)
Ambiance (150)
Bathroom (145)
Taste (139)
Hotel Area (121)
Wifi (116)
Variety (112)
Staff Friendliness (103)
Accessibility (102)
Surroundings (85)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mulya Bogor

Number of reviews per page
20
40
Customer reviews
Nindar T. N.
icon-origin-TRAVELOKA
5,0
/10
Reviewed 1 day(s) ago
First, dark hallways, like a rented room, not a hotel, entered the first room, very dirty, like the room was never occupied. Welcome drink, mat and carpet, towels, had to ask first, there was no telephone in the hotel room. Finally, I requested to move, with an additional 200 thousand, I was able to get a "better" room. The room lights were dim, the sofa was very dirty, it was discovered it had never been deep cleaned, the room was spacious, the door and lock were very old, it felt like a test of courage, not staying in a hotel. Checked in on Friday, the children's pool had not been cleaned, the jacuzzi could not be used. Hotel food was mediocre, plain bread, fried rice.
Read More
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Profile Picture
M Harie A. Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 day(s) ago
The first and last time When I first arrived, when I was about to check in, the staff was already having problems with me. Because when I gave my ID card for check in, suddenly my ID card was broken by one of the male staff. Then, after checking in, when I was about to enter the room, the lady at the reception. Yes, he said that later our father's goods would be delivered using a trolley..there were 10 minutes the trolley didn't come..I asked and they said the trolley was still being looked for..at that point I was starting to get emotional..because I brought a big family and I ordered 4 rooms..then after waiting for almost 20 minutes..the trolley didn't come either..while I was already going to go in.the room and rest..because I brought a small child..finally I brought my own things..I entered the room..when I got to the room..I swear the room was dirty..there was a lot of dust..the curtains were dirty..the bathroom was also dirty and the room smelled damp..when we arrived there were no room amenities..so room amenities were given when the guest had entered the room 😁..then I wanted to eat because I was hungry and that was our position in the hotel room..because we ordered online..I tried to borrow a plate and spoon from the receptionist. Hotel (there's no phone in the room, guys).. When I came out of the room, I met the employee.. I asked "Sir, I want to borrow a plate and a spoon." You know what the answer was.. sorry sir, if you want to borrow a plate and a spoon, just go straight to the restaurant.. there I thought.. you're an employee.. you should have said.. okay sir, I'll take you there.. damn I was told to go straight to the restaurant to borrow.. and when I borrowed you know what else to the gong.. all the hotel spoons looked like spoons from soy sauce and detergent gifts... Duhhh this hotel is no longer suitable in my opinion.. please don't sell it.. I swear this hotel is really damp.. please improve the maintenance.. I feel sorry for the guests who have high expectations.. but when they get there, they're all ZONK.. and please train the employees first.. find competent employees.. don't just work for the sake of it
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 day(s) ago
All the hotel staff were very friendly and responsive. The room lacked towels, a doormat, and mineral water. I contacted the concierge immediately, and they responded quickly and delivered the missing items. The only thing I noticed was that the doormat was out of stock. Breakfast had a wide selection, and the taste was quite pleasing to my husband and I. A little disappointed with the cleanliness of the room. - The sheets and pillowcases were a bit wrinkled. - The walls were dusty. - The bed still had hair and leg hairs on it, and there was some tissue waste. - There was cigarette ash on the floor near the window. - There was hair scattered around the bathroom and some tissue waste.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Every time I go to Bogor, I always stay here. Just a suggestion, if possible, upgrade the TV, hehe
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2 people find it helpful
Sriwati
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
friendly service, clean place...
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1 people find it helpful
S***q
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
Overall, everything was okay and comfortable. The cleanliness and maintenance around the hotel could be improved, and fogging is recommended due to the mosquito infestation. Other than that, it's a safe, quiet stay away from the hustle and bustle of the city.
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1 people find it helpful
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RISMANTO H. S.
icon-origin-TRAVELOKA
5,9
/10
Reviewed 1 week(s) ago
dirty room, breakfast not very tasty, small shower water
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8,5
/10
Reviewed 1 week(s) ago
The atmosphere is nice, the food is also quite good, but when it rains heavily it often leaks and there are several spots with lots of cobwebs, hopefully it can be better in the future.
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S***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
comfortable, friendly staff, clean hotel
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maharni s.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Everything is good and impressive and is maintained.
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stella P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel is nice, clean, comfortable, and the food is delicious.
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A***a
icon-origin-TRAVELOKA
6,3
/10
Reviewed 2 week(s) ago
when we cheked in there are no towels, tissue both in toilet and room, remote tv, coffee and tea, and doormats.. were asked for it many times but only towels came in.. asked again for several times until I went to the lobby at night and asked the receptionist.. tissue came later but not with the coffee and tea and also the remote tv that they said were being taken by the previous guest.. well tehy can take from another empty room or should buy a new one whatever..
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1 people find it helpful
I***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,7
/10
Reviewed 3 week(s) ago
Check in, the room wasn't ready but was given, there was 1 pillow missing, there were no towels, had to ask for them first, the building is old and lacks maintenance, overall it's okay, it's spacious
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I***F
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
If the room was fully renovated, it would be great, the place is really comfortable.
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D***y
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 week(s) ago
The service is very slow, the hotel is not responsible for the loss of the helmet.
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K***a
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 week(s) ago
standard for affordable prices, but please improve the cleanliness
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1 people find it helpful
O***a
icon-origin-TRAVELOKA
5,0
/10
Reviewed 3 week(s) ago
There were cigarette butts in the room, the bathroom was really dirty, I asked to move rooms but they didn't give me any, the water heater wasn't working even though I had complained to the staff from the afternoon after I checked in until the morning, there was no response from the hotel. The phone was unavailable so if I wanted to complain anything I had to go out. The staff at the front desk were unfriendly, even though I brought a small child. The breakfast menu was spicy, the staff already knew I had a small child. Very different from the reviews I saw. Not recommended to stay here.
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+2
1 people find it helpful
K***h
icon-origin-TRAVELOKA
6,0
/10
Reviewed 3 week(s) ago
I've only been there once, but I don't want to go back. There's dust everywhere, it's not well maintained. The food isn't tasty.
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R***n
icon-origin-TRAVELOKA
5,6
/10
Reviewed 3 week(s) ago
The staff were friendly and quick to respond to my complaint. They were also very efficient in helping me move to another room since the previous one was in terible condition. They definitely deserve a raise for their great service!
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R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 4 week(s) ago
Public areas, parks and pools are favorite family facilities.
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1 people find it helpful
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