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Grand Tropic Suites Hotel
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Grand Tropic Suites Hotel
Hotels
All-star Accommodation
8,0
/10
Very Good
5.650 reviews
What Guests Say About Their Stay
Room Space (56)
Distance To City Center (51)
Surroundings (44)
Accessibility (43)
Johandi Y.
9,7
/ 10
Very nice hotel, very good area and awesome service! Definitely recommended.
Ditha I. Y.
9,4
/ 10
Nice place to stay on vacation with family.
Tri Y. S.
9,1
/ 10
The hotel is good, location is strategic near the mall, easy too find. The pool is great has 3 pools, one is 1.15 meter depth, 1,55 meter depth, and the other one is pool with sand like on the beach, nice to kids for playing. The room is bigg, I choose the deluxe type, have 2 rooms for bed, one room with double bed and the other room with single bed, have kitchen but unfortunately with no cooking equipment, they only had us a microwave. Have a refrigerator. The cleanliness is good.
Irene
8,8
/ 10
Great hotel for family vacation
Irene
8,5
/ 10
Good value for money, strategic location.
In the Area
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Jl. S. Parman Kav 3, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Grand Tropic Suites Hotel
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Jl. S. Parman Kav 3, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
Discover More About Grand Tropic Suites Hotel
Location
Grand Tropic Suites Hotel is located in area / city Tanjung Duren.
About Grand Tropic Suites Hotel
From business event to corporate gathering, Grand Tropic Suites Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Tropic Suites Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Grand Tropic Suites Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Tropic Suites Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Grand Tropic Suites Hotel.
All facilities in Grand Tropic Suites Hotel
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Refrigerator
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
General
- AC
- Banquet
- Non-smoking room
- Swimming pool
- Terrace
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Business centre
Things to Do
- Children play area
- Fitness center
- Sauna
Public Facilities
- Parking
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Supermarket
Sports and Recreations
- Fitness center
- Table tennis
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Grand Tropic Suites Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Grand Tropic Suites Hotel | 188 |
Number of floors in Grand Tropic Suites Hotel | 23 |
Another facilities in Grand Tropic Suites Hotel | Cable TV, Desk, In-room safe, Refrigerator, Shower |
Frequently asked question in Grand Tropic Suites Hotel
What are available facilities at Grand Tropic Suites Hotel?
There are top facilites at Grand Tropic Suites Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Tropic Suites Hotel?
The standard check-in time at Grand Tropic Suites Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Grand Tropic Suites Hotel
Traveloka (5.551)
Other sources (99)
8,0
Very Good
From 5.551 reviews
Provided by travelers on
Cleanliness
7,8
Room Comfort
7,9
Meal
7,7
Location
8,4
Service and Facilites
7,8
People often mention about Grand Tropic Suites Hotel
All
Ambiance (54)
Room Space (54)
Distance to City Center (50)
Bedroom (50)
Staff Friendliness (47)
Bathroom (44)
Hotel Area (44)
Surroundings (43)
Accessibility (43)
Family Friendly (39)
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Traveler Reviews Grand Tropic Suites Hotel
Number of reviews per page
20
40
Customer reviews
R***o
Leisure
8,4
/10
Reviewed 2 day(s) ago
Security in the basement is not very friendly and the basement lift facility is not working...
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T***a
Staycation
9,7
/10
Reviewed 3 day(s) ago
Recommended, but it is an old hotel, so it is still undergoing renovations, but the swimming pool is so good, there is sand so it makes the kids happy.
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Ridho R. R.
Staycation
6,8
/10
Reviewed 1 week(s) ago
ok so. the checkin time is 3PM. like, why? and then there is a 500k deposi and cash or credit card only, like we can't even pay it with debit card, I mean who carry that much cash today?
and the breakfast, I suggest do not book a room with breakfast, because it was not worth it. they only give a portion of meal, and the selection was only 4 menu, chicken porridge, fried rice, fried noodles, and sandwich. and the drink selection also 4, coffee, tea, water, and infused water. although for the drink is free flow. and then for the dessert they only had 2 fruits options bananas and papayas, that's it. that's all for the breakfast selection.
the check out time took too long.
the pros are: the location is great, the room is spacious, the pool is great.
so yeah, fixed the cons and this is a good hotel.
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1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Mr. Ridho,
Warm greetings from Grand Tropic Suites Hotel,
Thank you for choosing to stay with us and for sharing your detailed feedback.
We sincerely apologize for the aspects of your stay that did not meet your expectations — particularly regarding the check-in time, deposit policy, and breakfast experience. Your input is extremely valuable, and we are working closely with our management team to review and improve these areas.
On the other hand, we truly appreciate your kind comments on our location, spacious rooms, and pool facilities.
As additional information, we are currently upgrading our guest experience. We invite you to try our newly renovated rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), designed with a modern layout and enhanced comfort.
We hope to have the opportunity to welcome you back in the future and offer a more pleasant stay.
Best regards,
Grand Tropic Suites Hotel
p***a
Staycation
8,8
/10
Reviewed 2 week(s) ago
This hotel is quite good even though the building is a bit old. But there is 1 elevator that seems like the sensor is not working. So several times going up when you still want to pass, the door closes very quickly
you have to press the open arrow again. But the others are quite good
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1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel, Thank you for staying with us and giving us a positive review. We apologize for the inconvenience related to the elevator door that you experienced. Feedback and appreciation from guests like you means a lot to us to continue to improve the quality of service and facilities in the future. For additional information, we also invite you to try our new rooms on the Executive Floor (6th floor) and Premier Floor (9th floor) which have been renovated with modern design and more comfortable facilities. We look forward to your next visit. Best regards, Grand Tropic Suites Hotel.
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Andi
10,0
/10
Reviewed 2 week(s) ago
nice..friendly and very suitable for family
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1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Mr. Andi S., Warmest greetings from Grand Tropic Suites Hotel, Thank you for staying with us and giving us a perfect review. We are very pleased to know that you are satisfied with our service and feel that this hotel is suitable for families. Reviews like this are a motivation for our entire team to continue providing the best service. For additional information, we invite you to try our newest rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), which have been renovated with modern designs and more comfortable facilities. We look forward to welcoming you and your family back in the future. Best regards, Grand Tropic Suites Hotel
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at
albert t.
10,0
/10
Reviewed 3 week(s) ago
good staff, friendly service
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Accommodation's Reply
25 Jun 2025
Dear Albert, Warm greetings from Grand Tropic Hotel, Thank you very much for choosing Grand Tropic Suites Hotel and for taking the time to share your experience. As additional information, we would like to invite you to try our new rooms at the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We hope to welcome you and your family back in the near future. Best regards, Grand Tropic Suites Hotel.
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A***i
Leisure
10,0
/10
Reviewed 3 week(s) ago
good. comfortable but only one key...there is difficulty when one of the guests has a need because the key remains in the room but to be able to go to the room the key is also needed for access
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Warmest greetings from Grand Tropic Hotel, Thank you very much for choosing Grand Tropic Suites Hotel and for taking the time to share your experience. For your information, we would like to invite you to try our new rooms at the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We hope to welcome you and your family back in the near future. Best regards, Grand Tropic Suites Hotel.
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M***i
9,7
/10
Reviewed 4 week(s) ago
This is the second time staying here because it is family friendly, kids can play and swim. Everywhere is close to access.
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Warm greetings from Grand Tropic Hotel, Thank you very much for choosing Grand Tropic Suites Hotel and for taking the time to share your experience. For your information, we would like to invite you to try our new rooms at the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We hope to welcome you and your family back in the near future. Best regards, Grand Tropic Suites Hotel.
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A***l
Staycation
6,6
/10
Reviewed 4 week(s) ago
location is good, but disappointed with the bed, first we felt itchy around the skin after having sleep on the bed, second the breakfast is not recommend because of the restaurant is not one of the hotel's facility, it's third party we think, so they don't think about the service or hospitality, better this hotel doesn't sell the breakfast package, third the front office not even helping for short stay process without asking why we choose to take short stay, we decide to short stay because of the cleanliness and the restaurant is doesn't have hospitality service, hope this can bring a better quality and service.
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1 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest,
Warm greetings from Grand Tropic Hotel,
Thank you for your review. We apologize for any inconvenience you may have experienced during your stay with us. We always strive to continue to improve the quality of service and it is a serious concern for us and we will immediately evaluate it in order to provide better service in the future.
For additional information, we would like to invite you to try our new rooms on the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with a modern and comfortable design, and are equipped with the latest amenities to enhance your comfort during your stay.
We look forward to welcoming you and your family back in the near future.
Regards,
Grand Tropic Suites Hotel
RD
Ramanda D. H.
Staycation
9,7
/10
Reviewed 5 week(s) ago
Cheap price, big room and family friendly because there are 3 types of pools, also close to a big mall
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Accommodation's Reply
25 Jun 2025
Dear Ramanda D. H, Warm greetings from Grand Tropic Hotel, Thank you very much for choosing Grand Tropic Suites Hotel and for taking the time to share your experience. As additional information, we would like to invite you to try our new rooms at the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We hope to welcome you and your family back in the near future. Best regards, Grand Tropic Suites Hotel.
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G***t
8,7
/10
Reviewed 5 week(s) ago
The location of the hotel is highly recommended, the room size is also more than enough, but my suggestion is, if possible, the main room can be designed so that it can have direct access to the bathroom.
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Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Warm greetings from Grand Tropic Hotel, Thank you very much for choosing Grand Tropic Suites Hotel and for taking the time to share your experience. For your information, we would like to invite you to try our new rooms at the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We hope to welcome you and your family back in the near future. Best regards, Grand Tropic Suites Hotel.
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R***e
Staycation
8,2
/10
Reviewed 6 week(s) ago
Good, take the family room, the room is spacious, there is a swimming pool and white sand water arena, the kids are happy, the water is cold.
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Accommodation's Reply
25 Jun 2025
Dear our Valued Guest, Warm greetings from Grand Tropic Hotel, Thank you very much for choosing Grand Tropic Suites Hotel and for taking the time to share your experience. For your additional information, we would like to invite you to try our new rooms at the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We hope to welcome you and your family back in the near future. Best regards, Grand Tropic Suites Hotel.
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Risat s.
9,4
/10
Reviewed 9 week(s) ago
Good and excellent service. I always stay there when I am on duty in Jakarta.
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1 people find it helpful
Accommodation's Reply
15 May 2025
Dear Mr. Risat S., Warm greetings from Grand Tropic Suites Hotel, Thank you very much for your trust in always choosing Grand Tropic Suites Hotel as a place to stay while on duty in Jakarta. We are very pleased to know that you are satisfied with our excellent service. As a form of our commitment to continue to improve guest comfort, we would like to inform you that we have presented the newest rooms on the Executive Floor and Premier Floor with modern designs and the latest facilities that are specially designed to provide a more comfortable and exclusive stay experience. In addition, we also have complete facilities such as a beautiful swimming pool, a restaurant with a selection of delicious menus, and easy access to the nearest strategic shopping center. We are looking forward to your next visit and hope to continue to provide the best service while you are on duty in Jakarta. Best regards, Grand Tropic Suites Hotel
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N***a
8,8
/10
Reviewed 10 week(s) ago
Our family has often stayed at the Grand Tropic Hotel, but recently my son left behind an OPPO headset given by his father, not a matter of price, but a matter of the fact that the headset is very valuable. We have asked but it is not there, even though if it was there and we found it, we would definitely give it an award.
Thank you, Grand Tropic customer service is very responsive even though the results are quite disappointing. That was our family's experience.
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4 people find it helpful
Accommodation's Reply
02 May 2025
Dear Our Valued Guest, Warm greetings from Grand Tropic Hotel, Thank you for being a loyal guest of Grand Tropic Hotel and for your trust so far. We are very sorry to hear this, our team has conducted a thorough inspection according to applicable procedures, and we ensure that this input is a serious concern so that similar incidents do not happen again. We hope to continue to welcome you and your family back in the future, and provide a more memorable stay experience. Best regards, Grand Tropic Suites Hotel.
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g***a
Staycation
8,2
/10
Reviewed 11 week(s) ago
a pleasant vacation, got a room on the 8th floor with old furniture but it didn't matter because everything was clean. the only problem was the water on the bathroom floor that was flooded (the drain was not smooth) and the lights were dim. The staff we met were friendly. The swimming pool is very good, clean, cool, lots of coconut trees. The children really enjoyed swimming plus there is a white sand pool. There is a mini market in front of the lobby with affordable prices, and lots of culinary behind the hotel. I will definitely come back again and hopefully what was lacking has become better.
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2 people find it helpful
Accommodation's Reply
02 May 2025
Dear Our Valued Guest, Warm greetings from Grand Tropic Hotel, Thank you for choosing Grand Tropic Hotel as a place to vacation with your family and for taking the time to share your experience in such detail. We are very pleased to know that you enjoyed the clean room atmosphere, the friendliness of our staff, and the swimming pool and surrounding area—especially the white sand pool facility which is a favorite of the children. We also apologize for the inconvenience you experienced and as a material for our evaluation to continue to improve the quality of service and facilities. For additional information, we would like to invite you to try our new rooms on the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with a modern and comfortable design, and are equipped with the latest facilities to enhance your comfort during your stay. We look forward to your next visit and hope your stay will be even more enjoyable. Best regards, Grand Tropic Suites Hotel.
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C***e
Staycation
6,3
/10
Reviewed 11 week(s) ago
less for me, order a big business room with big expectation but in fact not. dark room "lots of cobwebs" dirty and looks gloomy, can be repainted and replace the lights and cleaned again yes. for breakfast not buffet it's okay but for drinks can be varied again with more choices
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Our Valued Guest, Warmest Greetings from Grand Tropic Hotel, Thank you very much for your review. We are continuously striving to improve the quality of our services and facilities for the comfort of our guests. As additional information, we would like to invite you to try our new rooms on the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We look forward to welcoming you back to Grand Tropic Hotel Jakarta in the near future. Thank you for your support and trust. Best regards. Grand Tropic Hotel Management
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A***i
8,3
/10
Reviewed 13 week(s) ago
The room is spacious but the building is a bit old but it is quite cheap if you want to stay overnight. The price is reasonable.
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Accommodation's Reply
28 Apr 2025
Dear Our Valued Guest, Warmest Greetings from Grand Tropic Hotel, Thank you very much for your review. We are continuously striving to improve the quality of our services and facilities for the comfort of our guests. As additional information, we would like to invite you to try our new rooms on the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We look forward to welcoming you back to Grand Tropic Hotel Jakarta in the near future. Thank you for your support and trust. Best regards. Grand Tropic Hotel Management
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M***l
Staycation
9,7
/10
Reviewed 13 week(s) ago
The swimming pool is spacious, the rooms are also spacious, so the kids are happy swimming in peace. hahaha
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3 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Our Valued Guest, Warmest Greetings from Grand Tropic Hotel, Thank you very much for your review. We are continuously striving to improve the quality of our services and facilities for the comfort of our guests. As additional information, we would like to invite you to try our new rooms on the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We look forward to welcoming you back to Grand Tropic Hotel Jakarta in the near future. Thank you for your support and trust. Best regards. Grand Tropic Hotel Management
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c***a
Transit
6,9
/10
Reviewed 13 week(s) ago
Old hotel, old furniture, poorly maintained.
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Accommodation's Reply
28 Apr 2025
Dear Our Valued Guest, Warmest Greetings from Grand Tropic Hotel, Thank you very much for your review. We are continuously striving to improve the quality of our services and facilities for the comfort of our guests. As additional information, we would like to invite you to try our new rooms on the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We look forward to welcoming you back to Grand Tropic Hotel Jakarta in the near future. Thank you for your support and trust. Best regards. Grand Tropic Hotel Management
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N***y
Staycation
6,4
/10
Reviewed 13 week(s) ago
On March 31st, I stayed with my family in a Junior Penthouse type with 4 bedrooms. The size is indeed very spacious, but it turns out that this is an old apartment, so it looks gloomy and seems to be minimally maintained, even the balcony is dark and the door to the balcony cannot be opened/intentionally locked, making us a bit scared at night. What made us regret it, after returning from there, my 6-year-old nephew's whole body was itchy and had wounds from scratching. After being taken to the doctor, it turned out that he had been bitten by mites that are usually found on mattresses or sofas. I immediately remembered when he was sleeping on the apartment sofa which looked very dirty and had never been vacuumed. It must have been there, because it had never been like this before. Please, the management, even though the rental price of this apartment is cheap, don't neglect cleanliness. In the end, we as consumers have to spend money again for doctor's fees after returning from there. This is also detrimental to consumers. Sorry, I have to be honest, so that the management can improve themselves. Thank you.
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5 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Our Valued Guest, Warmest Greetings from Grand Tropic Hotel, Thank you very much for your review. We are continuously striving to improve the quality of our services and facilities for the comfort of our guests. As additional information, we would like to invite you to try our new rooms on the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We look forward to welcoming you back to Grand Tropic Hotel Jakarta in the near future. Thank you for your support and trust. Best regards. Grand Tropic Hotel Management
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Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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