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Grand Tropic Suites Hotel
Hotels
All-star Accommodation
8,0
/10
Very Good
5.675 reviews
What Guests Say About Their Stay
Room Space (67)
Distance To City Center (62)
Accessibility (54)
Staff Friendliness (53)
Johandi Y.
9,7
/ 10
Very nice hotel, very good area and awesome service! Definitely recommended.
Ditha I. Y.
9,4
/ 10
Nice place to stay on vacation with family.
Tri Y. S.
9,1
/ 10
The hotel is good, location is strategic near the mall, easy too find. The pool is great has 3 pools, one is 1.15 meter depth, 1,55 meter depth, and the other one is pool with sand like on the beach, nice to kids for playing. The room is bigg, I choose the deluxe type, have 2 rooms for bed, one room with double bed and the other room with single bed, have kitchen but unfortunately with no cooking equipment, they only had us a microwave. Have a refrigerator. The cleanliness is good.
Irene
8,8
/ 10
Great hotel for family vacation
Irene
8,5
/ 10
Good value for money, strategic location.
In the Area
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Jl. S. Parman Kav 3, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Grand Tropic Suites Hotel
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Per room per night (excl. taxes & fees)
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What's around Grand Tropic Suites Hotel
Jl. S. Parman Kav 3, Grogol Petamburan, Tanjung Duren, Jakarta, Indonesia, 11470
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Discover More About Grand Tropic Suites Hotel
Location
Grand Tropic Suites Hotel is located in area / city Tanjung Duren.
About Grand Tropic Suites Hotel
From business event to corporate gathering, Grand Tropic Suites Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Tropic Suites Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Grand Tropic Suites Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Tropic Suites Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Grand Tropic Suites Hotel.
All facilities in Grand Tropic Suites Hotel
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Refrigerator
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Luggage storage
General
- AC
- Banquet
- Non-smoking room
- Swimming pool
- Terrace
Business Facilities
- Business center
- Meeting facilities
- Photocopier
- Business centre
Things to Do
- Children play area
- Fitness center
- Sauna
Public Facilities
- Parking
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Supermarket
Sports and Recreations
- Fitness center
- Table tennis
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Grand Tropic Suites Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Available rooms at Grand Tropic Suites Hotel | 188 |
Number of floors in Grand Tropic Suites Hotel | 23 |
Another facilities in Grand Tropic Suites Hotel | Cable TV, Desk, In-room safe, Refrigerator, Shower |
Frequently asked question in Grand Tropic Suites Hotel
What are available facilities at Grand Tropic Suites Hotel?
There are top facilites at Grand Tropic Suites Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Tropic Suites Hotel?
The standard check-in time at Grand Tropic Suites Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Tropic Suites Hotel?
Grand Tropic Suites Hotel is a 4.0-star hotel.
How many floors does Grand Tropic Suites Hotel have?
Grand Tropic Suites Hotel has 23 floors.
How many rooms are available at Grand Tropic Suites Hotel?
Grand Tropic Suites Hotel has 188 rooms in total.
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More Reviews from Other Guests in Grand Tropic Suites Hotel
Traveloka (5.576)
Other sources (99)
8,0
Very Good
From 5.576 reviews
Provided by travelers on
Cleanliness
7,9
Room Comfort
7,9
Meal
7,7
Location
8,4
Service and Facilites
7,8
People often mention about Grand Tropic Suites Hotel
All
Room Space (60)
Ambiance (58)
Distance to City Center (56)
Bedroom (54)
Staff Friendliness (52)
Bathroom (49)
Hotel Area (49)
Accessibility (48)
Surroundings (47)
Family Friendly (44)
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Traveler Reviews Grand Tropic Suites Hotel
Number of reviews per page
20
40
Customer reviews
FF
Fadli F.
Leisure
8,5
/10
Reviewed 2 week(s) ago
Cozy place, good view swimming pool, recommended for holiday.
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Sanjaya
9,4
/10
Reviewed 2 week(s) ago
The room is quite spacious and has a comfortable sofa for the family.
Perhaps something to pay attention to is the floor, which looks dull even though it's clean.
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Y***i
Leisure
9,7
/10
Reviewed 2 week(s) ago
For a more varied breakfast
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RS
Ronald S.
8,8
/10
Reviewed 2 week(s) ago
The room is very spacious, with a living room and kitchen (without appliances). The bathroom floor is too slippery. The swimming pool is nice.
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M***D
10,0
/10
Reviewed 5 week(s) ago
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Z***y
Staycation
10,0
/10
Reviewed 6 week(s) ago
Old hotel but still very comfortable, clean and homey. The lobby and rooms on some floors are newly renovated. Tasty breakfast, but they should've mentioned that it's a la carte on the apps (not buffet). Beautiful, fun, and clean swimming pool, with sand for kids. They also have a small playground and library.
The only minus was we had to use cash for room deposit, so we had to withdraw money while the atm wasn't working properly.
Overall, we enjoy out stay so much and would recommend the hotel 🥰
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1 people find it helpful
M***M
9,4
/10
Reviewed 7 week(s) ago
Great place, comfortable bed. Absolutely top notch.
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1 people find it helpful
S***i
Staycation
8,5
/10
Reviewed 8 week(s) ago
staff was very helpfull and nice
1 people find it helpful
D***e
Leisure
8,5
/10
Reviewed 8 week(s) ago
The room is so big, with 2 beds. Good for a family staycation. The pool is comfortable.
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i***e
Staycation
9,7
/10
Reviewed 9 week(s) ago
The staff was very helpful and helpful when I had trouble connecting the Wi-Fi to the TV. The room and bathroom were clean.
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1 people find it helpful
I***e
8,1
/10
Reviewed 10 week(s) ago
Highly recommended for those bringing a large family, the room is spacious, and there are not too many strict rules.
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1 people find it helpful
Z***g
Business
8,5
/10
Reviewed 11 week(s) ago
Wifi very poor ……. Other things all ok
1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Our Valuable Guest,
Warm greetings from Grand Tropic Suites Hotel,
Thank you for staying with us and sharing your feedback.
We’re pleased to know that overall your experience was satisfactory. We sincerely apologize for the inconvenience caused, and we are taking steps to improve our service.
As additional information, we invite you to experience our newly renovated rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), which feature upgraded amenities and a more modern atmosphere to enhance your stay.
We look forward to welcoming you again soon.
Best regards,
Grand Tropic Suites Hotel
R***o
Leisure
8,4
/10
Reviewed 11 week(s) ago
Security in the basement is not very friendly and the basement lift facility is not working...
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel, Thank you for staying and taking the time to leave a review. We apologize for any inconvenience you experienced regarding the attitude of the security guard. We greatly appreciate this feedback and ensure that this does not happen again and to maintain the quality of service in the future. For additional information, we invite you to try our newest rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), which have been renovated with a modern design and more comfortable facilities. We hope to welcome you back with an even better experience. Best regards, Grand Tropic Suites Hotel.
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T***a
Staycation
9,7
/10
Reviewed 11 week(s) ago
Recommended, but it is an old hotel, so it is still undergoing renovations, but the swimming pool is so good, there is sand so it makes the kids happy.
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel. Thank you for your positive review and for recommending us. We are delighted to know that you and your family enjoyed our facilities. Yes, our hotel is currently undergoing a gradual renovation to provide a better stay experience for all our guests. For your information, we invite you to try our newest rooms on the Executive Floor (6th floor) and Premier Floor (9th floor) which have been renovated with modern designs and more comfortable facilities. We look forward to your return visit in the future. Best regards, Grand Tropic Suites Hotel.
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Ridho R. R.
Staycation
6,8
/10
Reviewed 12 week(s) ago
ok so. the checkin time is 3PM. like, why? and then there is a 500k deposi and cash or credit card only, like we can't even pay it with debit card, I mean who carry that much cash today?
and the breakfast, I suggest do not book a room with breakfast, because it was not worth it. they only give a portion of meal, and the selection was only 4 menu, chicken porridge, fried rice, fried noodles, and sandwich. and the drink selection also 4, coffee, tea, water, and infused water. although for the drink is free flow. and then for the dessert they only had 2 fruits options bananas and papayas, that's it. that's all for the breakfast selection.
the check out time took too long.
the pros are: the location is great, the room is spacious, the pool is great.
so yeah, fixed the cons and this is a good hotel.
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2 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Mr. Ridho,
Warm greetings from Grand Tropic Suites Hotel,
Thank you for choosing to stay with us and for sharing your detailed feedback.
We sincerely apologize for the aspects of your stay that did not meet your expectations — particularly regarding the check-in time, deposit policy, and breakfast experience. Your input is extremely valuable, and we are working closely with our management team to review and improve these areas.
On the other hand, we truly appreciate your kind comments on our location, spacious rooms, and pool facilities.
As additional information, we are currently upgrading our guest experience. We invite you to try our newly renovated rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), designed with a modern layout and enhanced comfort.
We hope to have the opportunity to welcome you back in the future and offer a more pleasant stay.
Best regards,
Grand Tropic Suites Hotel
p***a
Staycation
8,8
/10
Reviewed 13 week(s) ago
This hotel is quite good even though the building is a bit old. But there is 1 elevator that seems like the sensor is not working. So several times going up when you still want to pass, the door closes very quickly
you have to press the open arrow again. But the others are quite good
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3 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Our Valuable Guest, Warm greetings from Grand Tropic Suites Hotel, Thank you for staying with us and giving us a positive review. We apologize for the inconvenience related to the elevator door that you experienced. Feedback and appreciation from guests like you means a lot to us to continue to improve the quality of service and facilities in the future. For additional information, we also invite you to try our new rooms on the Executive Floor (6th floor) and Premier Floor (9th floor) which have been renovated with modern design and more comfortable facilities. We look forward to your next visit. Best regards, Grand Tropic Suites Hotel.
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Andi
10,0
/10
Reviewed 13 week(s) ago
nice..friendly and very suitable for family
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1 people find it helpful
Accommodation's Reply
06 Jul 2025
Dear Mr. Andi S., Warmest greetings from Grand Tropic Suites Hotel, Thank you for staying with us and giving us a perfect review. We are very pleased to know that you are satisfied with our service and feel that this hotel is suitable for families. Reviews like this are a motivation for our entire team to continue providing the best service. For additional information, we invite you to try our newest rooms on the Executive Floor (6th floor) and Premier Floor (9th floor), which have been renovated with modern designs and more comfortable facilities. We look forward to welcoming you and your family back in the future. Best regards, Grand Tropic Suites Hotel
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at
albert t.
10,0
/10
Reviewed 13 week(s) ago
good staff, friendly service
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Accommodation's Reply
25 Jun 2025
Dear Albert, Warm greetings from Grand Tropic Hotel, Thank you very much for choosing Grand Tropic Suites Hotel and for taking the time to share your experience. As additional information, we would like to invite you to try our new rooms at the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We hope to welcome you and your family back in the near future. Best regards, Grand Tropic Suites Hotel.
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A***i
Leisure
10,0
/10
Reviewed 13 week(s) ago
good. comfortable but only one key...there is difficulty when one of the guests has a need because the key remains in the room but to be able to go to the room the key is also needed for access
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2 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Warmest greetings from Grand Tropic Hotel, Thank you very much for choosing Grand Tropic Suites Hotel and for taking the time to share your experience. For your information, we would like to invite you to try our new rooms at the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We hope to welcome you and your family back in the near future. Best regards, Grand Tropic Suites Hotel.
See original
M***i
9,7
/10
Reviewed 14 week(s) ago
This is the second time staying here because it is family friendly, kids can play and swim. Everywhere is close to access.
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Find this review helpful?
Accommodation's Reply
25 Jun 2025
Dear Our Valued Guest, Warm greetings from Grand Tropic Hotel, Thank you very much for choosing Grand Tropic Suites Hotel and for taking the time to share your experience. For your information, we would like to invite you to try our new rooms at the Executive Floor (6th floor) and Premier Floor (9th floor). These rooms are designed with modern and comfortable design, and equipped with the latest facilities to enhance your comfort during your stay. We hope to welcome you and your family back in the near future. Best regards, Grand Tropic Suites Hotel.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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