Grand Valonia

Hotels
Preferred Partner
8,6
/10
Very Good
903 reviews

What Guests Say About Their Stay

Distance To City Center (49)
Ambiance (49)
Staff Friendliness (48)
Bedroom (41)
r***a
10,0
/ 10
I once took a deluxe room and it was not disappointing at all. The view was also very good, the service was very friendly and the cleanliness was maintained. The food also had many variations and everything was very delicious.
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Alan
9,7
/ 10
The atmosphere is comfortable and calm. The room is clean.
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In the Area
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Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Grand Valonia is located in area / city Sumbersari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Valonia

Jl. Tidar, Blok Valonia No.1, RT.002 / RW.015, Kec. Sumbersari, Sumbersari, Jember, Jawa Timur, Indonesia, 68121
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Lobby Grand Valonia
Exterior 2 Grand Valonia

Discover More About Grand Valonia

About Grand Valonia

Welcome to Grand Valonia, a luxurious haven nestled in the heart of $region. This exquisite hotel is designed to provide guests with an unforgettable experience, combining modern amenities with a touch of local charm. From the moment you step into the grand lobby, you’ll be greeted by warm hospitality and a serene atmosphere that sets the tone for your stay. The hotel features elegantly appointed rooms, each designed with comfort and style in mind, ensuring that you feel right at home.

Grand Valonia is not just a place to stay; it’s a destination in itself. With its stunning architecture and beautifully landscaped gardens, the hotel offers a peaceful retreat from the hustle and bustle of everyday life. Whether you’re traveling for business or leisure, you’ll find everything you need to make your stay enjoyable. The hotel boasts a range of facilities, including a state-of-the-art fitness center, a relaxing spa, and a sparkling swimming pool, perfect for unwinding after a long day of exploring.

One of the standout features of Grand Valonia is its commitment to sustainability. The hotel has implemented various eco-friendly practices, from energy-efficient lighting to water conservation measures, ensuring that your stay is not only luxurious but also environmentally responsible. Guests can indulge in delicious meals at the on-site restaurant, which offers a menu filled with locally sourced ingredients, showcasing the rich culinary heritage of the region.

Why should you choose Grand Valonia for your next getaway? The answer is simple: unparalleled service, exceptional amenities, and a prime location that puts you close to the best attractions in $region. Whether you’re looking to relax by the pool, explore the local culture, or indulge in a spa treatment, Grand Valonia has something for everyone. With a dedicated staff ready to cater to your every need, you can rest assured that your stay will be nothing short of extraordinary.

Why You Should Stay at Grand Valonia

Staying at Grand Valonia means immersing yourself in luxury and comfort. The hotel’s prime location allows easy access to nearby attractions, making it an ideal base for your adventures. The spacious rooms are equipped with modern amenities, including free Wi-Fi, flat-screen TVs, and plush bedding, ensuring a restful night’s sleep. Additionally, the hotel’s attentive staff is always on hand to assist with any requests, making your stay as seamless as possible.

Best Time to Stay at Grand Valonia

The best time to visit Grand Valonia is during the dry season, which typically runs from May to September. During these months, you can expect pleasant weather, perfect for exploring the outdoors and enjoying the hotel’s facilities. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October, when the crowds are thinner, and you can enjoy a more relaxed atmosphere.

Transportation and Accessibility

Access to the Airport

Getting to Grand Valonia is a breeze, thanks to its convenient location near the airport. The hotel is just a short drive away from the main airport in $region, making it easily accessible for travelers. Whether you choose to take a taxi, shuttle service, or rent a car, you’ll find that reaching the hotel is quick and hassle-free. The hotel also offers airport transfer services for added convenience, ensuring a smooth start to your vacation.

Public Transportation

If you prefer to explore the area using public transportation, Grand Valonia is well-connected to the local transit system. Buses and taxis are readily available, allowing you to navigate the city with ease. The hotel’s staff can assist you in finding the best routes and schedules, ensuring that you can make the most of your time in $region. With public transportation options nearby, you can easily visit local attractions, restaurants, and shopping areas without the need for a car.

Unique Facilities at Grand Valonia

1. Luxurious Spa Services

Indulge in a range of rejuvenating treatments at the hotel’s luxurious spa. From massages to facials, the skilled therapists will help you unwind and relax during your stay.

2. State-of-the-Art Fitness Center

Stay active during your vacation with access to the hotel’s modern fitness center, equipped with the latest exercise machines and free weights.

3. Infinity Pool with Scenic Views

Take a dip in the stunning infinity pool that overlooks the beautiful landscape of $region. It’s the perfect spot to relax and soak up the sun.

Nearby Attractions at Grand Valonia

1. Beautiful Beaches

Just a short drive from Grand Valonia, you’ll find some of the most beautiful beaches in $region. Spend your days lounging on the sand, swimming in the crystal-clear waters, or trying out water sports like snorkeling and surfing. The closest beach is only 10 minutes away, making it easy to enjoy a day by the sea.

2. Local Markets

Experience the vibrant culture of $region by visiting the local markets, where you can find fresh produce, handmade crafts, and delicious street food. The nearest market is about 15 minutes from the hotel, offering a great opportunity to immerse yourself in the local lifestyle.

3. Historical Landmarks

History buffs will love exploring the historical landmarks near Grand Valonia. From ancient temples to colonial architecture, there’s plenty to see and learn. The closest landmark is just 20 minutes away, making it easy to spend a day discovering the rich history of the area.

4. Nature Parks

For those who love the outdoors, there are several nature parks nearby where you can hike, bike, or simply enjoy the stunning scenery. The nearest park is approximately 25 minutes from the hotel, offering trails for all skill levels.

5. Cultural Experiences

Immerse yourself in the local culture by participating in workshops and events that showcase traditional crafts, music, and dance. Many cultural experiences are available within a 30-minute drive from Grand Valonia.

6. Adventure Activities

If you’re seeking adventure, there are plenty of thrilling activities to try, such as zip-lining, rock climbing, and ATV tours. The nearest adventure park is about 35 minutes away, providing an adrenaline-pumping experience.

7. Scenic Viewpoints

Don’t miss the chance to visit scenic viewpoints that offer breathtaking views of the surrounding landscape. The closest viewpoint is just 40 minutes from the hotel, perfect for capturing stunning photos.

8. Art Galleries

Art enthusiasts will appreciate the local art galleries showcasing the work of talented artists from $region. The nearest gallery is only 45 minutes away, making it a great way to spend an afternoon.

9. Culinary Tours

Food lovers can embark on culinary tours that highlight the best local dishes and dining experiences. The nearest culinary tour starts just 50 minutes from Grand Valonia, offering a delicious way to explore the area.

10. Nightlife

Experience the vibrant nightlife of $region with bars, clubs, and live music venues. The closest nightlife spot is about 55 minutes away, providing a fun way to unwind after a day of exploring.

Tips and Tricks for Staying at Grand Valonia

Tips During Your Stay

To make the most of your stay at Grand Valonia, consider these helpful tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the staff for recommendations on local attractions and dining options. Lastly, take advantage of the hotel’s concierge services to help plan your itinerary.

Tips for Enjoying Hotel Facilities

Make the most of the hotel’s facilities by scheduling spa treatments in advance, especially during peak seasons. If you plan to use the fitness center, consider going early in the morning or later in the evening to avoid crowds. And don’t forget to explore the hotel’s dining options, as they often feature seasonal menus and special events.

Why Book Grand Valonia on Traveloka

Extensive Accommodation Options

When you book Grand Valonia on Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform offers detailed descriptions and photos, making it easy to find the perfect fit for your needs.

Easy and Flexible Payment Options

Traveloka provides easy and flexible payment options, allowing you to choose the method that works best for you. With options like Pay at Hotel, you can enjoy peace of mind knowing that you won’t be charged until you arrive. Plus, with PayLater, you can save even more and manage your travel budget effectively.

Customer Loyalty Program

By booking through Traveloka, you can take advantage of their customer loyalty program. As you book more stays, you’ll earn points that can be redeemed for discounts and special perks. This program is designed to reward loyal customers, making your travel experience even more enjoyable.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide valuable insights into the experiences of other travelers, helping you make informed decisions about your stay at Grand Valonia. You can trust that the feedback is genuine and reflective of the hotel’s quality.

With all these advantages, there’s no reason not to choose Grand Valonia for your next getaway. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in Grand Valonia

Bar, Cafe and Lounge Grand Valonia
Bar, Cafe and Lounge
Swimming Pool Grand Valonia
Swimming Pool
Functional Hall Grand Valonia
Functional Hall
Common Space Grand Valonia
Common Space
Lobby Grand Valonia
Lobby

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector

In-room Facilities

  • Desk
  • Shower
  • TV

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service

Things to Do

  • Garden
  • Outdoor pool

Food and Drinks

  • Cafe

Connectivity

  • Free WiFi

Sports and Recreations

  • Pool or Snooker

Accommodation Policy & General Information in Grand Valonia

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Grand Valonia
98
Number of floors in Grand Valonia
3
Another facilities in Grand Valonia
Family room, Heater, Non-smoking room, Swimming pool, Smoking area

Frequently asked question in Grand Valonia

What are available facilities at Grand Valonia?
There are top facilites at Grand Valonia such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Valonia?
The standard check-in time at Grand Valonia is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Grand Valonia?
Grand Valonia is a 3.0-star hotel.
How many floors does Grand Valonia have?
Grand Valonia has 3 floors.
How many rooms are available at Grand Valonia?
Grand Valonia has 98 rooms in total.
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More Reviews from Other Guests in Grand Valonia

8,6
Very Good
From 903 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,6

Meal

8,7

Location

8,5

Service and Facilites

8,7

People often mention about Grand Valonia
All
Ambiance (53)
Distance to City Center (47)
Bedroom (45)
Staff Friendliness (44)
Hotel Area (42)
Bathroom (40)
Accessibility (37)
Check-in/out Time (35)
Family Friendly (32)
Surroundings (31)
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Traveler Reviews Grand Valonia

Number of reviews per page
20
40
Customer reviews
A***g
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, and it is very relaxing there, the parking is quite spacious.
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Accommodation's Reply
02 Oct 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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T***l
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
the soap and air conditioning equipment, the TV is also not good
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Accommodation's Reply
02 Sep 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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wignyo s.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
sip.
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A***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Very comfortable atmosphere, responsive staff
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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R***R
icon-Business
Business
icon-origin-TRAVELOKA
6,4
/10
Reviewed 11 week(s) ago
The receptionist is more active in showing the location of the room.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 11 week(s) ago
The pool is okay, kid-friendly. But for the old building, you get the 3rd floor, so climbing the stairs is quite an effort.
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Accommodation's Reply
07 Aug 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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Siti M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 12 week(s) ago
If you want something cheap, take the old building, if you want something good, take the new building.
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Accommodation's Reply
02 Aug 2025
Dear Ms. Siti M, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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r***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
I once took a deluxe room and it was not disappointing at all. The view was also very good, the service was very friendly and the cleanliness was maintained. The food also had many variations and everything was very delicious.
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2 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards, Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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I***N
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Thank you, hopefully things will be better in the future.
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Accommodation's Reply
02 Aug 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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R***t
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 13 week(s) ago
The condition of the room and its facilities must be conveyed honestly and clearly.
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1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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F***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
area close to campus, there are 2 old and new buildings
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Accommodation's Reply
02 Aug 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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S***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 14 week(s) ago
The room is big, comfortable, but the wall paint is starting to fall off.
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Accommodation's Reply
15 Jul 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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Rizal R.
icon-Business
Business
icon-origin-TRAVELOKA
6,7
/10
Reviewed 15 week(s) ago
In my opinion, there's no harm in showing photos of the old building and rooms. This will help guests' expectations stay low. Integrity creates trust, and trust creates loyalty.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Mr. Rizal R, Warmest Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your review, as it helps us continually improve our services and facilities. We are truly sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide an even better experience for our guests in the future. If you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so we can ensure your visit exceeds your expectations. Once again, we appreciate your review and thank you for your understanding. We are committed to providing the best possible experience, and we look forward to welcoming you back in the future. Best regards. Muhammad Noval Muqorrobin, General Manager, Grand Valonia-Hotel, Cafe & Park.
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L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly in serving guests.
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Accommodation's Reply
12 Jul 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all our guests, and it is very motivating when we hear that our efforts are paying off. If you have any suggestions or other special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Best regards, Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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R***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
Very enjoyable, already a regular here. Always satisfied
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Accommodation's Reply
07 Jul 2025
Dear Loyal Customer, Warm greetings from Grand Valonia Hotel Jember. We would like to thank you for your very positive review of our hotel facilities. We are very happy to hear that you were satisfied during your stay at our hotel. We strive to provide comfortable and quality facilities to all of our guests, and it is very motivating when we hear that our efforts have paid off. If you have any other suggestions or special requests, please do not hesitate to contact our staff. We will always strive to meet your needs with responsive, friendly, and responsive service. Thank you for your excellent review, we look forward to welcoming you back to our hotel in the near future. Warm regards,. Muhammad Noval Muqorrobin. General Manager. Grand Valonia Hotel, Cafe & Park.
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B***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 16 week(s) ago
The pillow still had stains on it as if it hadn't been washed after use and the room smelled of cigarette smoke so I ended up changing hotels and not staying there at all.
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.
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Q***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,2
/10
Reviewed 19 week(s) ago
It's been a long time since I've been here, just came back this year, and for the cleanliness of the room, as in the photo there are some stains on the pillows, then the hot water doesn't work well, the towels are also thin, it's time to change them, the AC is also not cold enough, for the food it's still the same as before, it's delicious, please improve the cleanliness, especially in the deluxe rooms in the new building
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Accommodation's Reply
16 Jun 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.
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S***a
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8,2
/10
Reviewed 19 week(s) ago
Book the cheapest room, in the old building. So far so good. The Wi-Fi might need to be fixed, because the signal is not good hehe.
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1 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.
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W***u
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6,4
/10
Reviewed 22 week(s) ago
according to price, the appearance of the room options should match reality
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2 people find it helpful
Accommodation's Reply
22 May 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.
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T***M
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Transit
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6,4
/10
Reviewed 26 week(s) ago
Check out at 12 noon, but the electricity in the room was turned off at 11:30. Even though I was still packing and charging my phone. Just once here.
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6 people find it helpful
Accommodation's Reply
26 Apr 2025
Dear Loyal Customer, Warm Greetings From Grand Valonia Hotel Jember. Thank you for taking the time to share your feedback regarding your stay at our hotel. We greatly appreciate your feedback, as it helps us continually improve our services and facilities. We are very sorry to hear that you found our facilities less than satisfactory. We strive to provide a comfortable and enjoyable experience for all of our guests, and it is clear that we did not meet that standard during your visit. We apologize for any inconvenience this may have caused. Your feedback is very valuable to us, and we hope you will consider giving us the opportunity to provide a better experience for our guests in the future. Should you decide to stay at our hotel again in the future, please do not hesitate to contact our front desk staff or management, so that we can ensure your visit exceeds your expectations. Once again, we appreciate your feedback and thank you for your understanding. We are committed to providing the best experience possible, and we look forward to welcoming you back in the future. Warm regards. Muhammad Noval Muqorrobin. General Manager. Grand Valonia-Hotel, Cafe & Park.
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Bar, Cafe and Lounge 4 Grand Valonia

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