Grand Zuri BSD City

Hotels
Preferred Partner Plus
8,7
/10
Very Good
5.720 reviews

What Guests Say About Their Stay

Bedroom (120)
Staff Friendliness (115)
Ambiance (110)
Room Space (109)
Septa
9,7
/ 10
We have a great experience at this hotel because hotel staff giving a birthday surprise for my 7yo son, it such a lovely moment. The room is so cozy and clean, nice pool with nice view to the city, all staff is soo humble full of smile and helping to all guests. We also entertained by clown when having breakfast so the kids is very excited and we can rides a bicycle to enjoy the day. Keep up the good work and hospitality, Grand Zuri. We will definitely come again soon!
Ratu D. P. H.
9,7
/ 10
Overall it's very nice welcoming guests , very polite staff, beautiful room, clean sanitize area, and delicious foods. also,,, Very nice gift wedding anniversary on the glass and red velvet cakes with beautiful words, so happy to staycation in Grand Zuri bsd city. Superrr de best 🥰
Intan R.
9,4
/ 10
I really enjoyed my two nights here. I also enjoyed my breakfast, delicious and variety foods. The room is very nice, clean and tidy with the big television... 😁
George SOURLOS
9,7
/ 10
This was my second time to stay at Grand Zuri and again my experience was extremely satisfying, the staff as usual are very friendly and accommodating and helped me with all my needs. The room was immaculate and clean at all times. Will definitely recommend to friends.
Daniel Hotabilardus
9,7
/ 10
Great hotel, comfortable rooms, friendly employees and also delicious food.
In the Area
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Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Industrial Design
Grand Zuri BSD City is located in area / city BSD. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Zuri BSD City

Jalan Pahlawan Seribu Kavling Ocean Walk, Blok CBD Lot 6, BSD City., Serpong, Tangerang Selatan, Banten, Indonesia, 15322
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Lobby Grand Zuri BSD City
Lobby 2 Grand Zuri BSD City

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Location


Grand Zuri BSD City is located in area / city BSD.

About Grand Zuri BSD City

From business event to corporate gathering, Grand Zuri BSD City provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Zuri BSD City exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand Zuri BSD City is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Zuri BSD City.

All facilities in Grand Zuri BSD City

Bar, Cafe and Lounge Grand Zuri BSD City
Bar, Cafe and Lounge
Fitness Center Grand Zuri BSD City
Fitness Center
Functional Hall Grand Zuri BSD City
Functional Hall
Common Space Grand Zuri BSD City
Common Space
Lobby Grand Zuri BSD City
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Early bird breakfast
  • Poolside bar
  • Pub
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Snack bar
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Fireplace in lobby
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Sauna
  • TV lounge

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Area shuttle
  • Bicycle rental
  • Car rental
  • Shopping center shuttle

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grand Zuri BSD City

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Zuri BSD City
132
Number of floors in Grand Zuri BSD City
9
Another facilities in Grand Zuri BSD City
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Grand Zuri BSD City

What are available facilities at Grand Zuri BSD City?
There are top facilites at Grand Zuri BSD City such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Zuri BSD City?
The standard check-in time at Grand Zuri BSD City is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Zuri BSD City provide breakfast?
Yes, Grand Zuri BSD City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Zuri BSD City?
Grand Zuri BSD City is a 4.0-star hotel.
How many floors does Grand Zuri BSD City have?
Grand Zuri BSD City has 9 floors.
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More Reviews from Other Guests in Grand Zuri BSD City

Traveloka (5.645)
Other sources (75)
8,7
Very Good
From 5.645 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,9

Meal

8,7

Location

8,9

Service and Facilites

8,8

People often mention about Grand Zuri BSD City
All
Staff Friendliness (77)
Bedroom (74)
Ambiance (71)
Room Space (68)
Bathroom (68)
Hotel Area (67)
Family Friendly (65)
Variety (63)
Taste (62)
Accessibility (61)
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Traveler Reviews Grand Zuri BSD City

Number of reviews per page
20
40
Customer reviews
S***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 day(s) ago
Room is good, the staff is really nice, it's a wonderful place to stay
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Accommodation's Reply
17 Sep 2025
Dear valued guest, Thank you for your wonderful review! We are so pleased to hear that you enjoyed your room and that our staff made your stay a pleasant one. It was a pleasure to have you with us. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Grand Zuri Hotel is very comfortable, the staff are friendly, the rooms are clean, and the variety of food at breakfast is very diverse.
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Accommodation's Reply
17 Sep 2025
Dear Sir/Madam, Thank you very much for your wonderful review. We are very happy to hear that you enjoyed the comfort of our hotel, the hospitality of our staff, the cleanliness of our rooms, and the variety of breakfast options. It is our pride to have provided you with a pleasant stay. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Best regards, Tana Indrayana, General Manager, Grand Zuri BSD City
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s***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
The food is delicious. It's quiet, and the staff are all very helpful. It would be an interesting choice for a staycation.
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Accommodation's Reply
17 Sep 2025
Dear Sir/Madam, Warm greetings from Grand Zuri BSD City! Thank you very much for taking the time to leave such a positive review regarding your experience with us. We are delighted to hear that you enjoyed the variety of food we serve. Your praise is a great tribute to our culinary team, who always strive to provide the best. We are also very pleased to know that you enjoyed the calm atmosphere of the hotel and received satisfactory service from our entire team. Providing comfort and sincere assistance to every guest is our top priority. We are proud that Grand Zuri BSD City has been an attractive choice in your heart for your next staycation. We assure you that we will welcome you back with open arms and an equally memorable experience. Once again, thank you for your review and recommendation. See you on your next visit! Sincerely, Tana Indrayana, General Manager. Grand Zuri BSD City
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 2 week(s) ago
Good stay, helpful staff, clean room, overall okay!
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Accommodation's Reply
11 Sep 2025
Dear valued guest, Thank you very much for your positive review. We are very happy that you enjoyed your stay at Grand Zuri BSD City and were satisfied with our service. Our staff always strives to provide the best, and we are proud to know that they were able to assist you during your stay. Room cleanliness is our top priority, and we are grateful that you appreciate our team's efforts. Reviews like this motivate us to continue improving the quality of our services and facilities. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Christin m. d.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
This is my second time staying here, recommended😍
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Accommodation's Reply
09 Sep 2025
Dear Mrs. Christin, Thank you for taking the time to rate our hotel. We are very happy that you had a good and pleasant experience during your stay at Grand Zuri BSD City. We look forward to welcoming you back to our hotel for your next visit. Regards, Tana Indrayana, General Manager
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Muhammad N. L.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Great, nice, and perfect for events or activities in BSD. Clean hotel, delicious food.
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Accommodation's Reply
06 Sep 2025
Dear Mr. Muhammad, Thank you very much for taking the time to share your experience at Grand Zuri BSD City. We are very happy and proud to read your positive review. It is an honor for us to know that you rated our hotel "Great, nice, and good for events or activities in BSD." Your praise for the cleanliness of the hotel and the taste of the food we serve is the highest appreciation for our entire team who always works hard to provide the best service. We are committed to continuing to be a comfortable and satisfying location of choice for our guests, whether for business, events, or leisure. We look forward to welcoming you back to Grand Zuri BSD City in the near future. Warm regards, Tana Indrayana. General Manager. Grand Zuri BSD City
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Ira S.
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Friendly n Accomodating staff, room was comfy, B'fast was delicious😋
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Accommodation's Reply
25 Aug 2025
Dear Madam Ira, Thank you for your wonderful review! We are so glad to hear that you had a great experience with us at Grand Zuri BSD City. It's a true pleasure to know that you found our staff friendly and accommodating, and that you enjoyed the comfort of your room and our delicious breakfast. Your kind words mean a lot to our team, as we strive to provide the best service and experience for every guest. We look forward to welcoming you back again soon. Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
A***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
So happy staycation here, very comfortable for pregnant women like me
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Madam, Thank you very much for this wonderful and valuable review. We are very happy to hear that you enjoyed your staycation at Grand Zuri BSD City and felt comfortable, especially during your pregnancy. Guest comfort and satisfaction are our top priorities. It is a pleasure for us to know that the services and facilities we provide have created a pleasant experience for you. We look forward to welcoming you back to Grand Zuri BSD City for an even more memorable experience next time. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Fast check-in and check-out service. Good job.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Sir/Madam, Thank you very much for your positive review. We are very pleased to hear that you were satisfied with the speed of check-in and check-out at Grand Zuri BSD City. We are always committed to providing an efficient and comfortable experience for every guest, and feedback like this is a great motivation for our team. We look forward to welcoming you back soon for an equally great, or even better, stay. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Denni h. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The hotel staff are friendly, the service is good, the check-in and check-out times are fast.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Denni, Thank you very much for your positive review of Grand Zuri BSD City. We are very happy to hear that you had a pleasant stay and were satisfied with the hospitality of our staff, as well as the good service, especially the fast check-in and check-out process. Your comments are a valuable motivation for us to continue providing the best service to every guest. We look forward to your return visit to Grand Zuri BSD City. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Evi
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Mr. Iswanto in the gym is super friendly and humble, his service is 5 stars for Mr. Iswanto, very helpful 🙏🏻 he should get a reward, right 🔥
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Accommodation's Reply
07 Aug 2025
Dear Ms. Evi, Thank you so much for your positive review! We are delighted to hear that you had a wonderful experience at Grand Zuri BSD City, especially thanks to Iswanto's service in the gym. Reviews like this mean a lot to us. We always strive to provide the best service, and employees like Iswanto are true examples of that commitment. We will make sure this appreciation reaches him directly. He deserves recognition for his dedication and hospitality. We look forward to welcoming you back to Grand Zuri BSD City soon. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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E***y
icon-origin-TRAVELOKA
7,0
/10
Reviewed 7 week(s) ago
The room is noisy because of the sound of the AC compressor, it is very disturbing and I can't sleep.
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Accommodation's Reply
04 Aug 2025
Dear Sir/Madam, Thank you for taking the time to review your stay at Grand Zuri BSD City. On behalf of all management and staff, I, Tana Indrayana, as General Manager, would like to extend my sincerest and deepest apologies for the extreme inconvenience you experienced due to the noise from the AC compressor in your room. We are very sorry to hear that this has disturbed your rest and prevented you from sleeping. The comfort and quality of our guests' sleep is our absolute priority. It is clear that on this occasion, we have failed to meet the standard of service you deserve, and for that we sincerely apologize. Your feedback is very valuable and has been taken seriously. I have personally instructed our Chief Technician to immediately conduct a thorough inspection and repair of the AC unit in your room to ensure this issue is fully resolved. Furthermore, we will also conduct scheduled preventive checks on other units to prevent a similar incident from happening again. Once again, thank you for your constructive feedback. We look forward to welcoming you back even better. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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Lukman
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
I'm a regular customer, staying here more often even though I'm in Jakarta 😁😁😁. I'd like to add more lupis and traditional food.
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Accommodation's Reply
28 Jul 2025
Dear Mr. Lukman, Thank you very much for taking the time to provide a review and for your invaluable trust in Grand Zuri BSD City. It is a great honor for us to hear that you have become a loyal customer, and we are very flattered that you choose to remain with us even when business brings you to the DKI Jakarta area. Your comfort and satisfaction are our top priorities. We also greatly appreciate your input regarding the addition of a variety of traditional dishes, especially lupis cake. This suggestion is very valuable and I have conveyed it directly to the Food & Beverage team and our Executive Chef to be our top priority. We are always committed to serving the richness of Indonesian cuisine, and your idea gives us new inspiration to continue innovating in our breakfast menu. The entire Grand Zuri BSD City team can't wait to welcome you back to your second home. Hopefully on your next visit, there will be more of your favorite traditional dishes for you to enjoy. Sincerely, Tana Indrayana, General Manager. Grand Zuri BSD City
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A***m
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
comfortable for staycation, clean rooms, clean pool, quiet for rest.
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Sir/Madam, Warm greetings from Grand Zuri BSD City! Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your staycation and enjoyed the cleanliness of your room, the swimming pool, and the peaceful atmosphere that provided a relaxing break. Positive reviews like this motivate our entire team to continue providing the best service to every guest. We look forward to welcoming you back on your next visit. Warm regards, Tana Indrayana, General Manager, Grand Zuri BSD City
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Lely W. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
I really enjoyed staying here. The room was comfortable and exactly as ordered. The receptionist also took care of my notes. The staff were all friendly. The breakfast was varied and delicious. I'll stay here again next time.
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+2
2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear Ms. Lely, Warm greetings from Grand Zuri BSD City! Thank you for taking the time to share your experience during your stay with us. We are very happy to hear that you felt comfortable with the room that you ordered, the attention of the front desk team, the friendliness of our staff, and the variety and taste of the breakfast that you enjoyed. Your positive review is an encouragement for our entire team to continue providing the best service. We look forward to your next visit to Grand Zuri BSD City. Please do not hesitate to contact us if there is anything special that we can assist you with on your next visit. Warm regards, Tana Indrayana. General Manager. Grand Zuri BSD City
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Bea L.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Thank you for the best experience
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Accommodation's Reply
16 Jul 2025
Dear Mr/Mrs. Bea, Warmest greetings from Grand Zuri BSD City. On behalf of the entire team, I would like to sincerely thank you for your kind words. We are truly delighted to hear that you had the best experience during your stay with us. Your satisfaction is our greatest reward and motivation. We look forward to welcoming you back soon for another memorable stay. With warm regards, Tana Indrayana General Manager Grand Zuri BSD City
J***O
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Satisfied, recommended hotel. Hopefully, it will continue to grow and provide better service. Thank you.
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Accommodation's Reply
16 Jul 2025
Dear Valued Customer, Thank you very much for your positive review! We are very happy to hear that you are satisfied and recommend Grand Zuri BSD City. Your feedback is a great motivation for us to continue to improve and improve the quality of our services. We are committed to always providing the best experience for every guest. We look forward to welcoming you back to Grand Zuri BSD City. Sincerely, Tana Indrayana, General Manager, Grand Zuri BSD City
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M***n
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
Staff service good, comfort room, clean.
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you so much for your wonderful review! We are absolutely delighted to hear that you experienced good staff service, found your room comfortable, and appreciated the cleanliness during your stay at Grand Zuri BSD City. Your kind words are a great encouragement to our entire team, who work hard to ensure every guest has a pleasant and memorable experience. We look forward to welcoming you back again soon for another comfortable stay! Warm regards, Tana Indrayana General Manager Grand Zuri BSD City
E***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
One of the 4-star hotel options with friendly prices and fairly complete facilities.
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Accommodation's Reply
07 Jul 2025
Dear Sir/Madam, Thank you very much for your positive review of Grand Zuri bsd city! We are very happy to hear that you enjoyed your stay at our hotel and consider us as a 4-star choice with friendly prices and adequate facilities. Guest satisfaction is our top priority, and your review is a great motivation for the entire team. We look forward to welcoming you back to Grand Zuri bsd city in the near future. Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city
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Deli A. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
The hotel is nice, comfortable, clean, only there is an area that smells of cigarettes, even though it is clean, only the smell of cigarettes is on the smoking area floor. The breakfast is fun because there are also competition events for children such as coloring and decorating donuts so the children are happy. A child-friendly hotel, I really like it, thank you.
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Accommodation's Reply
07 Jul 2025
Dear Mrs. Deli, Thank you very much for your positive review of Grand Zuri bsd city! We are very happy to hear that you and your family felt comfortable with our clean hotel facilities. We also greatly appreciate your feedback regarding the smoking area on the smoking area floor that smells of cigarettes even though it is clean. We will immediately follow up on this to ensure better air circulation and minimize unwanted odors for the comfort of all guests. We are also very happy to know that our breakfast with coloring and donut decorating contest events managed to make your children happy and cheerful. Providing a fun and child-friendly experience is one of our top priorities, and your review is a great motivation for us to continue to innovate. We look forward to welcoming you and your family back to Grand Zuri bsd city in the near future! Sincerely, Tana Indrayana. General Manager. Grand Zuri bsd city
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Number of reviews per page
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Exterior 4 Grand Zuri BSD City

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.