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Harper Palembang by ASTON

Hotels
Jalan R. Sukamto No. 20 Palembang, South Sumatra, Indonesia, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114
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EXTERIOR_BUILDING Harper Palembang by ASTON
SWIMMING_POOL Harper Palembang by ASTON
LOBBY Harper Palembang by ASTON
BAR_CAFE_LOUNGE Harper Palembang by ASTON
FUNCTIONAL_HALL Harper Palembang by ASTON
HOTEL_SERVICES Harper Palembang by ASTON
FUNCTIONAL_HALL Harper Palembang by ASTON
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8.4
Impressive
From 4,537 reviews

About Accommodation

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Harper Palembang by ASTON is a hotel in a good neighborhood, which is located at Ilir Timur II. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Staffs have been vaccinated for COVID-19.

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
9.7
/ 10
Anugrah M. E.
It's holiday season but the staff was quite fast response to guest. It took only 20 minutes and then I got the room. Once I entered the room, the aircon's been switch on so it's the positive value for us. Their resto staffs also served good dan various meals. Love the way of staffs doing their job👍 by the way, I was annoyed by the visitor next to our table in resto. they took a lot of meals to their table as if doomsday will be coming soon. and they didn't eat them up, left a lot of meals in their table (Pic number 3) please, if you consider that you cant eat them up, be wise take as you can eat.

Available Room Types in Harper Palembang by ASTON

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Location Info

Discover More Places
Jalan R. Sukamto No. 20 Palembang, South Sumatra, Indonesia, Ilir Timur II, Palembang, Sumatera Selatan, Indonesia, 30114

Discover More About Harper Palembang by ASTON

Location


Harper Palembang by ASTON is a hotel in a good neighborhood, which is located at Ilir Timur II.

The hotel has a very good location, also near the Sultan Mahmud Badaruddin II International Airport (PLM), which is only 8.77 km away.

The hotel is located only 7.88 km away from Kertapati Station.

Not only well positioned, but Harper Palembang by ASTON is also one of hotels near the following Masjid Baitussalam within 5.43 km and Terminal Alang-Alang Lebar within 9.46 km.

About Harper Palembang by ASTON

From business event to corporate gathering, Harper Palembang by ASTON provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Harper Palembang by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Harper Palembang by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Harper Palembang by ASTON.

All Facilities

Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Things to Do

  • Outdoor pool

Transportation

  • Valet parking

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information

Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Harper Palembang by ASTON?
There are top facilites at Harper Palembang by ASTON such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Harper Palembang by ASTON?
The standard check-in time at Harper Palembang by ASTON is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 4,537 verified guests reviews
8.4
Impressive
Fantastic
1,522
Very Good
2,132
Satisfying
165
Average
718
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Fw
Fitri w.
Staycation
10
/ 10
05 Feb 2022
Nice place for having family staycation here😍👍🏻

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Accommodation's Reply
15 Feb 2022
Dear Ibu Fitri, Warmest greetings from Harper Hotel Palembang. We thank you very much for your great review about the hotel We are happy indeed to know that you have recommended our hotel as a nice place for having family staycation to others traveler. We do hope that you will come again to stay with us in near time. Sincerely, I Gusti Agung Ayu Widiastri, SST.Par General Manager
SS
Sumarnilah S.
Staycation
9.7
/ 10
29 May 2022
The hotel is great. Location of hotel is strategies. Near mall, Bank and convenience store. Suitable for all major.

1 liked this review

Accommodation's Reply
08 Jun 2022
Dear Mrs. Sumarnilah, Warmest greetings from Harper Hotel Palembang.. We thank you very much for your review about the hotel We are pleased to know that you have an enjoyable stay with us. We look forward to welcoming you soon at Harper Hotel Palembang Sincerely, I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager
KC
KRISNA C. N.
Staycation
8.5
/ 10
28 May 2022
The hotel is great. Location is strategies, near Mall, bank, and convenience store.

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Accommodation's Reply
03 Jun 2022
Dear Mr Krisna, Warmest greetings from Harper Hotel Palembang. Thank you for staying with Harper Hotel Palembang. We do hope that you have an enjoyable stay with us. We look forward to welcoming you again very soon. Sincerely, I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager
SH
Syari H.
Staycation
10
/ 10
13 Aug 2023
The staff are friendly, the hotel is clean and comfortable.
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Accommodation's Reply
19 Aug 2023
YTH: Mr. Shari hasnyati. Warm greetings from Harper Hotel Palembang. Thank you for giving the best rating of our hotel and thank you for staying with us. We are pleased to know that our products and services met your expectations. We hope you and your family will come back soon. Best regards, Yusra ANIM. Front Office Manager.
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VL
Violantina L.
10
/ 10
13 Aug 2023
The rooms are clean, the staff is friendly, recommend staying here, thanks Yessica.
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Accommodation's Reply
19 Aug 2023
YTH: Mrs. Violantina Linardi. Warm greetings from Harper Hotel Palembang. Thank you for giving the best rating of our hotel and thank you for staying with us. We are very happy to know that our staff named Yessica's service meets your expectations. We hope you and your family will come back soon. Best regards, Yusra ANIM. Front Office Manager.
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AS
Ani S.
Staycation
10
/ 10
12 Aug 2023
Very comfortable and the waiters are kind and friendly.
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Accommodation's Reply
19 Aug 2023
YTH: Mrs. Nisha Nisha. Warm greetings from Harper Hotel Palembang. Thank you for giving the best rating of our hotel and thank you for staying with us. We are pleased to know that our products and services met your expectations. We hope you and your family will come back soon. Best regards, Yusra ANIM. Front Office Manager.
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DM
Desi M.
Staycation
10
/ 10
25 Jul 2023
Great fun, and clean rooms. Friendly staff. I stayed in room 610, thank you for the check out process, Ms. Natasya.
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Accommodation's Reply
19 Aug 2023
YTH: Mrs. Desi Miranda. Warm greetings from Harper Hotel Palembang. Thank you for giving the best rating of our hotel and thank you for staying with us. We are pleased to know that our products and services met your expectations. We hope you and your family will come back soon. Best regards, Yusra ANIM. Front Office Manager.
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MP
Meigy P. K.
10
/ 10
18 Jul 2023
The hotel is luxurious at an affordable price, great friendly service Harper.
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MA
Merry A. P.
Staycation
10
/ 10
24 Jun 2022
Okay hotel, okay rooms, friendly friendly staff. Okay service. For breakfast, there is enough variety and quite tasty, yes, it's just that the check-in process is really long, I can only enter the room at half past 4 in the afternoon. I forgot who the check-in process was with Mas at that time, I was given a welcome drink coupon to wait for the room in sanitation. The rest is ok.
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Accommodation's Reply
28 Jun 2022
Dear. Mother Mary, Warm greetings from Harper Hotel Palembang. Thank you very much for choosing Harper Hotel Palembang and thank you for sharing your experience during your stay at Harper Hotel Palembang We apologize if the check-in process took a long time, we have checked and discussed it with the relevant department so that we can continue to improve the speed of service so that the provision of rooms can be on time. We hope that you will come back to Harper Hotel Palembang so that we can serve you as well as possible. Regards, I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager
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RA
Rosihan A. H.
Staycation
10
/ 10
22 Jun 2022
The hotel is clean according to 4-star standards. Starting from the spacious parking lot, the parking attendants are friendly, the security is also friendly, not and spry. For the check-in process it doesn't take up to 15 minutes, a deposit of 200 thousand, and we asked for a no-smoking upstairs room, got the 8th floor with a pool view. And the receptionist also asked if we wanted the room. The receptionist is friendly, and agile. Forgot what his name was. When checking out, the receptionist also met a friendly person and the check out process was also not complicated. Not even 10 minutes. The room is clean according to the traveloka picture, the bed sheets are also clean and fragrant, the bathroom is clean only the hot water doesn't feel hot, it doesn't really matter. For breakfast, the average is good, although there is some saltiness, but the menu choices are many, and refills are fast. Unfortunately, there is no pempek menu. And when I wanted to have breakfast, I was charged an additional 50% fee because the child was more than 5 years old. For the swimming pool area, it is clean and there is a warning board. The depth of the children's pool is 0.5 m, and the adult pool is 1.2 m. The staff at the pool are also polite when reminding them that when it rains, activity in the pool is stopped for a moment. According to SOPs. We also had time to pray at the hotel prayer room on the 2nd floor, the prayer room was clean, and there was a mukenah. The ablution place is also clean. Anyway, hopefully next time you can stay at Harper Hotel Palembang again.
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Accommodation's Reply
28 Jun 2022
Dear. Rika's Mother, Warm greetings from Harper Hotel Palembang.. Thank you very much for choosing Harper Hotel Palembang and thank you for sharing your experience during your stay at Harper Hotel Palembang We apologize if our products and services have not met your expectations For the hot water problem we have checked and conveyed it to the cleaning and maintenance team, to ensure the hot water machine is functioning in the room before it is occupied by guests. Breakfast/breakfast menu, we provide a palembangan corner where every day a different menu is served. We look forward to welcoming you and your family back to Harper Hotel Palembang so that we can serve you as well as possible. Regards, I Gusti Agung Ayu Widiastri, SST.Par, CHIA General Manager
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.