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HARRIS Hotel & Convention Kelapa Gading

Hotels
Preferred Partner Plus
Finding rooms for you...
8,7
/10
Very Good
5.642 reviews

What Guests Say About Their Stay

L***i

9,7
/ 10
We stayed for 3 days and 2 nights, and thank God everything met our expectations. Since we were attending a wedding, we didn't have the breakfast package, but we did order some of the menu from the restaurant. The selection was quite varied and delicious. The bathroom was also clean, and the room was spacious and comfortable. God willing, we'll stay here again next time. Thank you for the fast and friendly service :)
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J***o

10,0
/ 10
Easy access, delicious food, friendly and responsive staff. I'll be back again next time.
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C***e

10,0
/ 10
The perfect hotel for a family vacation. Directly connected to the mall, a satisfying breakfast, and super clean rooms with a modern yet understated interior. It's sure to be a family favorite when visiting the Kelapa Gading area.
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s***y

10,0
/ 10
A hotel with perfect service, perfect facilities, 100% satisfied. Very satisfied.
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e***a

10,0
/ 10
I stayed for 7 days during Idul Fitri and this was my 2nd stay at Harris. No issues, no problems happened—all went well & excellent from the reservations, rooms, restaurant, and any helpers. The staff also very friendly and helpful.
In the Area
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Jalan Bulevar Kelapa Gading Blok M, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240

Main Facilities

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Restaurant
Elevator
Swimming Pool
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
HARRIS Hotel & Convention Kelapa Gading is a 4-star hotels that has been welcoming guests since 2010. It was previously known as HARRIS Hotel & Convention Kelapa Gading. HARRIS Hotel & Convention Kelapa Gading is part of The Ascott Limited. There are 307 rooms spread across 18 floors.
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What's around HARRIS Hotel & Convention Kelapa Gading

Jalan Bulevar Kelapa Gading Blok M, Kelapa Gading, Jakarta Utara, Jakarta, Indonesia, 14240
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Discover More About HARRIS Hotel & Convention Kelapa Gading

General Information

HARRIS Hotel & Convention Kelapa Gading is a 4-star hotels that has been welcoming guests since 2010. It was previously known as HARRIS Hotel & Convention Kelapa Gading. HARRIS Hotel & Convention Kelapa Gading is part of The Ascott Limited. There are 307 rooms spread across 18 floors.

Location

Located at Jalan Bulevar Kelapa Gading Blok M in Jakarta Utara, Indonesia. Those looking to explore will find Selling Red Soil & Uncle Ucim's Fertilizer, Kebon Kosong "Perempatan Duren", and Taman Terminal nearby.

Facilities & Amenities

HARRIS Hotel & Convention Kelapa Gading has Outdoor pool, Children pool, Swimming pool, Late check-out, Laundry service, and more.

Business Facilities

For guests traveling for work, HARRIS Hotel & Convention Kelapa Gading has Meeting facilities and Photocopier available.

Dining

Guests can stop by the café.

Contact

Email: reservation1.ckpg@the-ascott.com
Phone number: +628119592220
Website: www.kelapagading-jakarta.harrishotels.com

All facilities in HARRIS Hotel & Convention Kelapa Gading

Others HARRIS Hotel & Convention Kelapa Gading
Others

Food and Drinks

  • BREAKFAST_AVAILABLE
  • Buffet breakfast

Nearby Facilities

  • Beauty salon
  • GROCERY_STORE
  • Gift shop
  • Supermarket
  • ATM/Banking
  • Hair salon

Business Facilities

  • Projector
  • Photocopier
  • Meeting facilities

Hotel Services

  • Early Check-in
  • Luggage storage
  • Medical service
  • Front desk
  • CONCIERGE_SERVICES
  • Bellhop
  • Multilingual staff
  • Late check-out
  • Laundry service
  • _24H_SECURITY
  • _24_HOUR_FRONT_DESK

Things to Do

  • Massage
  • Sauna
  • Outdoor pool
  • Spa

General

  • Parking
  • Smoking area

Public Facilities

  • Elevator
  • SAFE_DEPOSIT_AT_FRONT_DESK
  • Coffee shop
  • Room service
  • Restaurant

Accessibilty

  • Wheelchair accessible
  • WHEELCHAIR_ACCESSIBLE_PARKING

Connectivity

  • WIFI_ACCESS
  • WiFi in public area

Family-friendly Facilities

  • Children pool

Accommodation Policy & General Information in HARRIS Hotel & Convention Kelapa Gading

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Check-in Instructions

General Check-in Instructions (English Only)
In applying the government's rules about practicing health protocol to prevent the spread of Covid-19. We are now closing all the hotel public facilities, such as; gym, swimming pool, spa, meeting room and other facilities until further notice. Sorry for the inconvenience.

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General Information

Popular Facilities
Restaurant, Elevator, Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Convention Kelapa Gading
307
Number of floors in HARRIS Hotel & Convention Kelapa Gading
18
Another facilities in HARRIS Hotel & Convention Kelapa Gading
BREAKFAST_AVAILABLE, Buffet breakfast, Beauty salon, GROCERY_STORE, Gift shop

Frequently asked question in HARRIS Hotel & Convention Kelapa Gading

What are available facilities at HARRIS Hotel & Convention Kelapa Gading?
There are top facilites at HARRIS Hotel & Convention Kelapa Gading such as Restaurant, Elevator, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel & Convention Kelapa Gading?
The standard check-in time at HARRIS Hotel & Convention Kelapa Gading is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel & Convention Kelapa Gading provide breakfast?
Yes, HARRIS Hotel & Convention Kelapa Gading provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel & Convention Kelapa Gading?
HARRIS Hotel & Convention Kelapa Gading is a 4.0-star hotel.
How many floors does HARRIS Hotel & Convention Kelapa Gading have?
HARRIS Hotel & Convention Kelapa Gading has 18 floors.
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More Reviews from Other Guests in HARRIS Hotel & Convention Kelapa Gading

Overall Ratings & Reviews HARRIS Hotel & Convention Kelapa Gading

Traveloka (5.212)
Other sources (430)
8,7
Very Good
From 5.212 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,5

Location

9,0

Service and Facilites

8,7

People often mention about HARRIS Hotel & Convention Kelapa Gading
All
Bedroom (70)
Room Space (68)
Staff Friendliness (63)
Bathroom (63)
Ambiance (61)
Surroundings (58)
Accessibility (58)
Hotel Area (58)
Check-in/out Time (46)
Taste (43)
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Traveler Reviews HARRIS Hotel & Convention Kelapa Gading

Number of reviews per page
20
40
Customer reviews
F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The room is very clean, there is direct access to Kelapa Gading Mall.
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Accommodation's Reply
20 Oct 2026
Dear Valued Guest, Thank you for your review. We're delighted to know you enjoyed our clean room and the convenience of having direct access to Mall Kelapa Gading. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
We stayed for 3 days and 2 nights, and thank God everything met our expectations. Since we were attending a wedding, we didn't have the breakfast package, but we did order some of the menu from the restaurant. The selection was quite varied and delicious. The bathroom was also clean, and the room was spacious and comfortable. God willing, we'll stay here again next time. Thank you for the fast and friendly service :)
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Accommodation's Reply
15 Oct 2026
Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know that you had an enjoyable stay with us and that everything met your expectations. It is wonderful to hear that you enjoyed the food and experienced our responsive and friendly service. Thank you for your kind words, and we look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
J***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Easy access, delicious food, friendly and responsive staff. I'll be back again next time.
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed our convenient location, delicious food, and the friendly and responsive service provided by our players. Your kind words mean a lot to us, and we look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
H***y
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Very nice experience. The only downside is the room is not soundproof; basically, your comfort depends on the guest in the next room.
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Accommodation's Reply
12 Oct 2026
Dear Valued Guest, Thank you for sharing your feedback. We are delighted to know that you had a very nice experience with us. We also appreciate your comments regarding the room comfort. For your future stays, please let us know if you prefer a non-connecting room, and we will do our best to arrange it for you. Thank you for staying with us, and we look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Clean rooms. Friendly staff.
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Thank you for sharing your kind feedback. We are delighted to know that you enjoyed our clean and comfortable room, as well as the friendly service provided by our players. Your kind words mean a lot to us and motivate our players to continue delivering warm hospitality and memorable experiences for all our guests. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The concierge team needs to be more responsive and ready to help carry luggage to your room. I brought two suitcases to my room by myself when I checked in on August 21st around 6 PM.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed our hotel and appreciate you bringing this matter to our attention. We sincerely apologize that assistance with your luggage was not provided upon your arrival on 21 August. We understand how important a smooth arrival experience is, and we regret that we fell short of your expectations on this occasion. Your feedback has been shared with our players for review and improvement to ensure we provide more attentive and proactive service to our guests. Thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future. HARRISly Yours, Francisco Holmes-Brown General Manager
C***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The perfect hotel for a family vacation. Directly connected to the mall, a satisfying breakfast, and super clean rooms with a modern yet understated interior. It's sure to be a family favorite when visiting the Kelapa Gading area.
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Accommodation's Reply
02 Sep 2026
Dear Valued Guest, Thank you for sharing your wonderful review. We are delighted to know that you and your family had such an enjoyable stay with us. It is great to hear that you appreciated our direct connection to the mall, satisfying breakfast selection, and the cleanliness and comfort of our rooms. Your kind words truly mean a lot to our players and motivate us to continue creating memorable experiences for families visiting Kelapa Gading. We are honored to be considered one of your family's favorite choices, and we look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
I love the food the most!!!
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Accommodation's Reply
31 Aug 2026
Dear Valued Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you loved our food. Knowing that you had such an enjoyable dining experience truly means a lot to our players. Your kind words motivate us to continue serving delicious dishes and creating memorable experiences for our guests. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
DITARAMA C.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
baguuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
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Accommodation's Reply
12 Aug 2026
Dear Valued Guest, Thank you for sharing your awesome feedback! We are delighted to know that you enjoyed your stay and appreciated our cleanliness, comfort, and overall experience. Your enthusiasm means a lot to our players and motivates us to keep delivering the best for our guests. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
DITARAMA C.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
Thank you very much.
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Accommodation's Reply
11 Aug 2026
Dear Valued Guest, Thank you for sharing your awesome feedback! We are delighted to know that you enjoyed your stay and appreciated our cleanliness, comfort, and overall experience. Your enthusiasm means a lot to our players and motivates us to keep delivering the best for our guests. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
s***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
A hotel with perfect service, perfect facilities, 100% satisfied. Very satisfied.
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1 people find it helpful
Accommodation's Reply
27 Jul 2026
Dear Valued Guest, Thank you for your amazing review and for giving us the opportunity to serve you. We are truly delighted to hear that you were 100% satisfied with your stay. Knowing that you found our service exceptional and our facilities up to your expectations is the greatest compliment we could receive. Your wonderful feedback means a lot to us and motivates our team to continue delivering memorable experiences and warm hospitality to every guest. We look forward to welcoming you back for another perfect stay at HARRIS Hotel Kelapa Gading. HARRISly Yours, Francisco Holmes-Brown General Manager
S***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 15 week(s) ago
The staff is friendly, and it's very close to Kelapa Gading Mall.
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your kind feedback and for choosing HARRIS Hotel & Conventions Kelapa Gading. We are delighted to hear that you enjoyed the friendly hospitality from our players and appreciated our convenient location with direct access to Mall Kelapa Gading. Your kind appreciation truly motivates our players to continue delivering warm and attentive hospitality to every guest. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
the best, access ok, food ok, clean, friendly, next time will come back again
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Accommodation's Reply
14 Jul 2026
Dear Valued Guest, Thank you for your wonderful feedback and for choosing HARRIS Hotel & Conventions Kelapa Gading. We are delighted to hear that you enjoyed our convenient location, delicious food, clean facilities, and friendly service. Knowing that you plan to return for another stay is the greatest compliment we could receive. Your kind appreciation truly motivates our players to continue delivering warm hospitality and memorable experiences for every guest. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 16 week(s) ago
Excellent services for an excellent stay experience.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Thank you for your wonderful feedback and for choosing HARRIS Hotel & Conventions Kelapa Gading. We are delighted to hear that our excellent service contributed to an excellent stay experience for you. Your kind appreciation truly motivates our players to continue delivering warm, attentive, and exceptional hospitality to every guest. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
Revita H.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
My favorite hotel because it opens directly to the mall. It's comfortable and clean, and the service is excellent.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for your wonderful feedback and for choosing HARRIS Hotel & Conventions Kelapa Gading. We are truly delighted to hear that our hotel has become your favorite. It is wonderful to know that you enjoy the convenience of our direct access to the mall, as well as our comfortable and clean accommodations and excellent service. Your kind appreciation truly motivates our players to continue delivering warm hospitality and memorable experiences for every guest. We look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
E***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 23 week(s) ago
Overall, it is good and can be recommended for family, friends, colleagues, business matters, meetings, staycations.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your experience at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that overall you had a pleasant experience and would recommend our hotel for family gatherings, trips with friends and colleagues, business purposes, meetings, as well as staycations. Your kind recommendation truly means a lot to us and motivates our players to continue delivering warm hospitality and memorable experiences for every guest. We look forward to welcoming you back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
E***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 25 week(s) ago
A comfortable hotel that can be an alternative for a staycation with family or business matters.
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found our hotel comfortable and suitable both for family staycations and business purposes. Providing a pleasant and convenient experience for every type of traveler is always our priority. Your kind words truly motivate our players to continue delivering warm and attentive hospitality to every guest. We look forward to welcoming you and your family back again for another enjoyable stay. HARRISly Yours, Francisco Holmes-Brown General Manager
g***n
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 28 week(s) ago
Good hotel and easy to check in
Find this review helpful?
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you found the hotel good and experienced an easy and smooth check-in process during your visit. Providing a comfortable and hassle-free experience for our guests is always our priority. We look forward to welcoming you back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
e***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
I stayed for 7 days during Idul Fitri and this was my 2nd stay at Harris. No issues, no problems happened—all went well & excellent from the reservations, rooms, restaurant, and any helpers. The staff also very friendly and helpful.
1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for your continued trust in HARRIS Hotel & Conventions Kelapa Gading and for choosing to stay with us again during the Idul Fitri holiday. We are truly delighted to know that your 7-day stay went smoothly and that you had an excellent experience throughout your visit. It is wonderful to hear that everything, from the reservation process, room comfort, restaurant experience, and assistance provided by our players, met your expectations. Your kind appreciation for the friendliness and helpfulness of our players truly means a lot to us and motivates us to continue delivering warm and memorable hospitality to every guest. We look forward to welcoming you back again for another pleasant stay. HARRISly Yours, Francisco Holmes-Brown General Manager
J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
Easy access, good food, clean, will come back again
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Accommodation's Reply
11 May 2026
Dear Valued Guest, Thank you for sharing your kind feedback about your stay at HARRIS Hotel & Conventions Kelapa Gading. We are delighted to know that you enjoyed the easy access, delicious food, and cleanliness of the hotel during your visit. Your positive comments truly motivate our players to continue delivering a comfortable and enjoyable experience for every guest. We are very happy to know that you plan to return, and we look forward to welcoming you back again soon. HARRISly Yours, Francisco Holmes-Brown General Manager
Number of reviews per page
20
40

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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