Search Hotels
Hotel
/
Indonesia (77.216 Hotels)
/
East Java (6.864 Hotels)
/
Surabaya (2.276 Hotels)
/
Gubeng (118 Hotels)
/
HARRIS Hotel & Conventions Gubeng
See Other Accommodations in Surabaya
See All Photos
HARRIS Hotel & Conventions Gubeng
Hotels
Preferred Partner Plus
8,8
/10
Very Good
6.942 reviews
What Guests Say About Their Stay
Staff Friendliness (323)
Distance To City Center (298)
Bedroom (284)
Variety (279)
Zacharia A.
8,5
/ 10
The warmest welcoming. Thank you for all staff from all departments. All of you do your job excellently. I'm impressed with the hospitality. I will come again for sure 100/10
Puti A.
10,0
/ 10
The staff are very welcoming and helpful. Amazing and highly recommended place to stay at Surabaya, sure to come back, thank you!
N***i
10,0
/ 10
Great experience during my stay here with my family. The staff are helpful and nice. Definitely will stay here again in the future.
Anastasia V.
9,4
/ 10
Nice hotel. Clean and comfy rooms with bright colors. Easy to check in no need to pay deposit. Easy to using wifi. Good service. I got the free upgrade room with the promo price from app! A living room with city views, a minibar with mini fridge, a toilet, a master bedroom, a large bathroom with separated closet and shower room completed with bathtub. Many power sockets, functional lamps, 2 TV, functional towels, completed with bolsters, a bath salt, 2 pairs of comfy sandals, 4pcs tea and coffee compliments, a weight measure, a hairdryer, locker, and bath clothes also. always like to the pay attentions for details and decorated towels also on the bed. Nice pools views and breakfast rooms also. Recommended to come back again to stays here💖
Anastasia V.
9,4
/ 10
Nice hotel. Good services. Clean and comfy. Easy to check in, no need to pay deposit. Easy to using wifi. Complete equipment's in the room such as: towels by it functions, amenities is good by quality and quantity, decorated towels on the bed, many functions lamps, nice quality TV, have maybe power sockets, and mini refrigerator. I got free upgrade room include bathtub, living room, mini bar, additional wc, and its promo price from app! Nice pools and breakfast room views. Recommended to come back and stays again here💖
In the Area
See Map
Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
Main Facilities
Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Indoor Jacuzzi
Located near Train Station
+2 more
Read More
Available Room Types in HARRIS Hotel & Conventions Gubeng
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around HARRIS Hotel & Conventions Gubeng
Discover More Places
Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281
Discover More About HARRIS Hotel & Conventions Gubeng
Location
Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng.
About HARRIS Hotel & Conventions Gubeng
From business event to corporate gathering, HARRIS Hotel & Conventions Gubeng provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, HARRIS Hotel & Conventions Gubeng is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel & Conventions Gubeng, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at HARRIS Hotel & Conventions Gubeng is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from HARRIS Hotel & Conventions Gubeng exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
HARRIS Hotel & Conventions Gubeng is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at HARRIS Hotel & Conventions Gubeng.
All facilities in HARRIS Hotel & Conventions Gubeng
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and lunch
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Set menu dinner
- Snacks
- Vegetarian meal
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Tours
- Wedding service
Things to Do
- Children play area
- Entertainment for children
- Fitness center
- Massage
- Outdoor pool
- Sauna
- Spa
- Sauna
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- Projector
Connectivity
- Internet point
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Kids club
- Children pool
Transportation
- Car rental
- Valet parking (surcharge)
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Read All
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at HARRIS Hotel & Conventions Gubeng | 152 |
Number of floors in HARRIS Hotel & Conventions Gubeng | 17 |
Another facilities in HARRIS Hotel & Conventions Gubeng | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in HARRIS Hotel & Conventions Gubeng
What are available facilities at HARRIS Hotel & Conventions Gubeng?
There are top facilites at HARRIS Hotel & Conventions Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?
The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel & Conventions Gubeng provide breakfast?
Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng
Traveloka (6.893)
Other sources (48)
8,8
Very Good
From 6.893 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,8
Meal
8,7
Location
8,9
Service and Facilites
8,9
People often mention about HARRIS Hotel & Conventions Gubeng
All
Staff Friendliness (225)
Distance to City Center (207)
Bedroom (204)
Variety (202)
Ambiance (199)
Bathroom (187)
Taste (186)
Hotel Area (174)
Family Friendly (170)
Accessibility (169)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews HARRIS Hotel & Conventions Gubeng
Number of reviews per page
20
40
Customer reviews
DP
Detta P. U.
8,5
/10
Reviewed 2 day(s) ago
It's fine for the Wonsari area. The AC is cool and the staff are friendly.
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Cheers, Ms. Detta. Thank you for returning with your excellent review and rating. This will further motivate us to continue our work. We look forward to welcoming you back. Warm regards, Cogito, Fan Relations Manager
See original
D***a
8,5
/10
Reviewed 2 day(s) ago
Great, friendly staff. It's okay for the Wonosari Kidul area.
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Cheers, Harris fans! Thank you for your rating and review. We're delighted to have served you and hope you enjoyed your visit to Surabaya. We look forward to welcoming you back. Warm regards, Cogito, Fan Relations Manager
See original
iriawati
Staycation
8,4
/10
Reviewed 3 day(s) ago
Check-in was fast, the elevator was quite fast, and the room was small, perhaps due to the smart room type.
The downsides were that the room wasn't very soundproof, the towels were shabby, and the mattress and pillows were hard compared to other hotels in the same price range.
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Cheers, Mrs. Iriawati, Thank you for staying at Harris Hotel & Conventions Gubeng Surabaya. We are delighted to welcome and serve you here. However, we also apologize for any inconvenience you experienced. We will take note of all your suggestions and improve them in the future. For your information, we also provide other room types such as Deluxe, Premium, Executive, and Amazing Residence if they better suit your preferences in terms of room size. We hope you will still consider us in the future if you travel again to Surabaya. Warm regards, Cogito. Fan Relations Manager
See original
B***o
Medical
9,4
/10
Reviewed 4 day(s) ago
Extending the day overnight can certainly predict what actually happens.
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Cheers, Harris fans! Thank you for extending your stay. We're delighted to continue serving you and look forward to welcoming you back in the future. Warmest regards, Cogito, Fan Relations Manager
See original
B***o
Medical
10,0
/10
Reviewed 4 day(s) ago
A big name within reach, that is the expression according to our conditions and needs while at Harris Gubeng.
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Cheers, Harris fans! Thank you for choosing us as your home in Surabaya. We are delighted to serve you and hope to make your visit to Surabaya memorable. We look forward to welcoming you back. Warm regards, Cogito, Fan Relations Manager
See original
s***a
Staycation
9,4
/10
Reviewed 4 day(s) ago
Friendly staff, clean and beautiful hotel atmosphere
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Cheers, Harris fans! Thank you for your positive rating and review. We're delighted that you enjoyed the ambiance and comfort of our hotel. We look forward to welcoming you back to Harris Gubeng Surabaya. Warm regards, Cogito, Fan Relations Manager
See original
HH
Hatim H.
Leisure
9,4
/10
Reviewed 5 day(s) ago
The room design is attractive, clean, it is pleasant to stay here, the hotel staff are all friendly.
See original
Find this review helpful?
Accommodation's Reply
03 Aug 2025
Cheers, Mr. Hatim, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya. We are delighted to have served you here and hope to make your visit to the City of Heroes even more memorable. We wish you a smooth journey to your next destination. We look forward to being your home in Surabaya. Warm regards, Cogito, Fan Relations Manager
See original
dk
diana k.
Staycation
10,0
/10
Reviewed 5 day(s) ago
Harris is very comfortable and the food is delicious. If I go back to Surabaya, I'll stay at Harris Gubeng again...
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Cheers, Ms. Diana, Thank you for your excellent review and rating. We are delighted to have served you and served you delicious food. We look forward to welcoming you back to Harris Gubeng Surabaya. Warm regards, Cogito, Fan Relations Manager
See original
N***a
Business
10,0
/10
Reviewed 6 day(s) ago
It was a very comfortable stay here, as the staff were very friendly and welcoming.
I'll definitely stay here again for my next vacation.
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Cheers, Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya. We are delighted to have served you and hope your visit to Surabaya was equally memorable. We look forward to welcoming you back on your next vacation. Warm regards, Cogito, Fan Relations Manager
See original
DM
Diyah M.
10,0
/10
Reviewed 6 day(s) ago
Atmosphere/Facilities: Very homey and complete (plus points include an ATM inside the hotel, and a Starbucks in front of the hotel).
Food: Very delicious and varied menu.
Staff Assistance: Very fast and responsive.
Highlights: Although the rooms aren't very large, the layout is very comfortable.
Price: Very affordable, especially since it's close to downtown Surabaya.
Location: Very strategic, close to culinary spots and the station. Access to everything is easy.
Read More
See original
1 people find it helpful
Accommodation's Reply
07 Aug 2025
Cheers, Ms. Diyah, Thank you and your husband for choosing us as your home in Surabaya. We are delighted to read your positive review and comments. This will undoubtedly motivate us to continue our work and maintain the quality of our service. We hope you have a smooth journey to your next destination. We in Surabaya look forward to welcoming you back again soon. Warm regards, Cogito. Fan Relations Manager
See original
N
NMAZU
10,0
/10
Reviewed 1 week(s) ago
Great hotel for a business trip or family vacation
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Cheers Nmazu,
Thank you very much for staying at HARRIS Gubeng Surabaya and leave an excellent rating. Also, your kind words will definitely encourage us even more to always deliver our best. We cannot wait to welcoming you back agai here, at your home in Surabaya.
HARRISly Yours,
Cogito
Fans Relations Manager
N***U
10,0
/10
Reviewed 1 week(s) ago
Great hotel for a business trip or family trip
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Cheers HARRIS Fans,
Thank you very much for sharing your pleasant experience with us. Your kind words will inspire us even more to always deliver our best. We look forward to welcoming you back again.
HARRISly Yours,
Cogito
Fans Relations Manager
FU
Fuad U. Y.
10,0
/10
Reviewed 1 week(s) ago
A very memorable stay, thank you very much, felt like an important person
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Cheers, Mr. Fuad, Thank you for your rating and review. We are delighted to have served you and hope we made your visit to Surabaya even more memorable. You are truly important to us; our guests are our primary motivation for continued excellence. We look forward to welcoming you back to Harris Gubeng Surabaya. Warm regards, Cogito, Fan Relations Manager
See original
r***a
Leisure
10,0
/10
Reviewed 1 week(s) ago
The hotel staff are super super friendly and helpful, the rooms and toilets are very clean and fragrant, Harris Hotel will continue to be the choice of accommodation if you return to Surabaya.
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Cheers, Harris fans! Thank you for choosing us as your home in Surabaya. We are delighted to serve you and hope to make your visit to Surabaya even more memorable. We look forward to welcoming you back. Warm regards, Cogito, Fan Relations Manager
See original
Y***i
Staycation
6,8
/10
Reviewed 1 week(s) ago
The room is very small, not soundproof, the bathroom is a bit dirty. The food menu is varied but the taste is just average. Not hotel standard ⭐️⭐️⭐️⭐️
See original
Find this review helpful?
Accommodation's Reply
02 Aug 2025
Cheers, Harris fans, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya. However, we apologize for the inconvenience you experienced. All feedback you provide will be noted and taken into consideration by us. We will improve bathroom cleanliness, soundproofing, and evaluate the taste of the dishes we serve. Regarding room size, for your information, we also provide other, more spacious room types such as Deluxe, Premium, Executive, and Amazing Residence with an area of 78 square meters. We hope you will still consider us if you travel again to Surabaya. Warm regards, Cogito. Fan Relations Manager
See original
HC
Hendrie C.
9,1
/10
Reviewed 2 week(s) ago
Friendly staff
Spacious and comfortable hotel lobby
Café and restaurant in one area
Complete amenities
Rooms with modern interiors
Comfortable mattresses, pillows, and bolsters are available
Gym, swimming pool, kids club, and jacuzzi facilities are available free of charge to hotel guests.
See original
+3
1 people find it helpful
Accommodation's Reply
29 Jul 2025
Cheers, Mr. Hendrie, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya and for taking the time to write a review. We are delighted to have served you and provided you with excellent facilities. We hope to continue being your home in the City of Heroes. See you again soon. Warmest regards, Cogito, Fan Relations Manager
See original
A***d
6,6
/10
Reviewed 2 week(s) ago
Ordered a non-smoking room, but got a smoking room, the reason was that the rooms were sold out.
See original
Find this review helpful?
Accommodation's Reply
29 Jul 2025
Cheers, Harris fans, Thank you for choosing to stay at Harris Hotel & Conventions Gubeng Surabaya. However, we apologize for any inconvenience you may have experienced. Special requests such as non-smoking or smoking floors are subject to availability at the time of check-in. Once again, we apologize for this and hope to have the opportunity to welcome you again in the future. If I may suggest, you can try the Premium, Executive, and Suite rooms, all located on non-smoking floors. Warm regards, Cogito. Fan Relations Manager
See original
ZA
Zacharia A.
Staycation
8,5
/10
Reviewed 2 week(s) ago
The warmest welcoming. Thank you for all staff from all departments. All of you do your job excellently. I'm impressed with the hospitality. I will come again for sure 100/10
1 people find it helpful
Accommodation's Reply
25 Jul 2025
Cheers Mr. Zacharia,
Thank you very much for staying at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to wrote such a heartfull review about us. Your kind words about our team will definitely inspire us even more to continue delivering our best. We wish you a safe and pleasant trip to your next destination. We cannot wait to welcome you back again.
HARRISly Yours,
Cogito
Fans Relations Manager
AM
Annisa M.
9,4
/10
Reviewed 2 week(s) ago
Everything is okay, God willing, I will be here again.
See original
Find this review helpful?
Accommodation's Reply
25 Jul 2025
Cheers, Ms. Annisa, Thank you for your positive rating and review. We're happy to have made your visit to Surabaya more memorable. We also hope to welcome you back to Harris Gubeng Surabaya soon. See you again soon. Warm regards, Cogito, Fan Relations Manager
See original
T***a
Leisure
6,0
/10
Reviewed 2 week(s) ago
eskalator mati dan akses menuju basement masih terkunci di jam check out. You need to consider your guests' comfort. If basement access is only by elevator, let them know earlier. Your guests aren't just young people, right? Why you let older people have to use a broken escalator? tanpa permintaan maaf lagi.
Find this review helpful?
Accommodation's Reply
23 Jul 2025
Cheers Harris fans, Thank you for choosing to stay at Harris Gubeng Surabaya. We are happy to be your home when visiting Surabaya. However, we also regret and apologize for the inconvenience you experienced. The problem that day has been taken seriously by Management. If I may explain, to get to the parking lot of our building, we have 2 dedicated elevators in the parking area & there are 2 escalators (which we only operate at certain times, such as when there is an event in the ballroom for example). On the day of your stay, our Engineering found there was a problem with the 2 parking elevators, so they decided to turn them off for safety reasons while waiting for the elevator technician to arrive. As an alternative, we intended to turn on the escalators, but coincidentally our escalators also had a slight problem, so for several hours (until the escalators were back on) guests were forced to go through the parking ramp to get to their parking spots. And I understand the inconvenience you experienced. It is the Hotel's obligation to provide safe and comfortable facilities for all guests. And I apologize if at that time we slightly failed to fulfill it. This incident is a valuable lesson for the hotel. We have learned from our mistakes and are improving our maintenance to prevent a recurrence. We hope you will consider this again when you return to Surabaya, with our improved facilities, of course. Warmest regards, Cogito, Fan Relations Manager
See original
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Surabaya
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved