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HARRIS Hotel Pontianak
Hotels
Preferred Partner
8,4
/10
Very Good
3.978 reviews
What Guests Say About Their Stay
Distance To City Center (69)
Bedroom (68)
Surroundings (56)
Room Space (56)
Marisa P.
9,1
/ 10
Best hotel in pontianak. Very clean
CERRY GOMARGANA
8,5
/ 10
Good hotel, clean and friendly staff
Sukendro W.
9,4
/ 10
Clean, good service, near food central
WONG KA KING
8,8
/ 10
Good location, city centre, easy to find food and shopping
Andre V.
10,0
/ 10
Great hotel. Great service. Clean room. Good variety at breakfast.
In the Area
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Jalan Gajahmada No. 150, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in HARRIS Hotel Pontianak
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What's around HARRIS Hotel Pontianak
Jalan Gajahmada No. 150, Pontianak Selatan, Pontianak, Kalimantan Barat, Indonesia, 78121
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Location
Staying at HARRIS Hotel Pontianak is a good choice when you are visiting South Pontianak.
About HARRIS Hotel Pontianak
HARRIS Hotel Pontianak is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
Whether you are planning an event or other special occasions, HARRIS Hotel Pontianak is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at HARRIS Hotel Pontianak.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, HARRIS Hotel Pontianak provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel Pontianak, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at HARRIS Hotel Pontianak is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from HARRIS Hotel Pontianak exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
HARRIS Hotel Pontianak is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at HARRIS Hotel Pontianak.
All facilities in HARRIS Hotel Pontianak
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Buffet breakfast
- Cafe
- Winery
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Non-smoking room
- Swimming pool
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Wedding service
In-room Facilities
- Desk
- Hairdryer
- Minibar
- Shower
- TV
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
Things to Do
- Massage
- Outdoor pool
- Spa
Family-friendly Facilities
- Children pool
Connectivity
- LAN Internet
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in HARRIS Hotel Pontianak
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at HARRIS Hotel Pontianak | 150 |
Number of floors in HARRIS Hotel Pontianak | 12 |
Another facilities in HARRIS Hotel Pontianak | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in HARRIS Hotel Pontianak
What are available facilities at HARRIS Hotel Pontianak?
There are top facilites at HARRIS Hotel Pontianak such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at HARRIS Hotel Pontianak?
The standard check-in time at HARRIS Hotel Pontianak is starting from From 14:00 while the latest check-out time is at Before 12:00
Does HARRIS Hotel Pontianak provide breakfast?
Yes, HARRIS Hotel Pontianak provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of HARRIS Hotel Pontianak?
HARRIS Hotel Pontianak is a 4.0-star hotel.
How many floors does HARRIS Hotel Pontianak have?
HARRIS Hotel Pontianak has 12 floors.
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More Reviews from Other Guests in HARRIS Hotel Pontianak
Traveloka (3.967)
Other sources (11)
8,4
Very Good
From 3.967 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,5
Meal
8,2
Location
8,7
Service and Facilites
8,4
People often mention about HARRIS Hotel Pontianak
All
Distance to City Center (56)
Bedroom (55)
Staff Friendliness (45)
Ambiance (43)
Bathroom (43)
Surroundings (42)
Room Space (41)
Accessibility (40)
Hotel Area (38)
Check-in/out Time (34)
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Traveler Reviews HARRIS Hotel Pontianak
Number of reviews per page
20
40
Customer reviews
A***a
Staycation
7,4
/10
Reviewed 2 week(s) ago
More than half an hour late for check in even though I had waited from half past 2 until almost 3 o'clock to enter the room, the breakfast food was still a bit lacking in taste but the other staff were friendly
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J***n
9,4
/10
Reviewed 2 week(s) ago
Happy with this hotel, consistently clean.
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Accommodation's Reply
07 Oct 2025
Cheers, Valued Guest, Thank you very much for your appreciation of the cleanliness of our hotel. We are very pleased to know that our consistency in maintaining cleanliness makes you feel comfortable. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
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Verified Traveler
10,0
/10
Reviewed 2 week(s) ago
The room is clean, the room is also spacious, the bathroom is also clean, the staff are friendly, the best thing about staying at HARRIS is that they provide pillows and bolsters.
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Accommodation's Reply
07 Oct 2025
Dear Valued Guest, Thank you very much for your positive review. We are very pleased to know that you were satisfied with the cleanliness and spaciousness of your room, the cleanliness of the bathroom, and the friendliness of our staff. We are also pleased that you enjoyed the comfort of the pillows and bolsters we provided as part of your stay. We look forward to welcoming you back to HARRIS for another unforgettable stay. Harrisly Yours, Eko Susanto, General Manager
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TB
Thomas B. B.
Leisure
8,8
/10
Reviewed 2 week(s) ago
We always stay at Harris every time we come to Pontianak.
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Accommodation's Reply
07 Oct 2025
Cheers Thomas B. B.,
Thank you for choosing Harris as your preferred hotel every time you visit Pontianak. We truly appreciate your loyalty and look forward to welcoming you back on your next stay.
Harrisly Yours,
Eko Susanto,
General Manager
Verified Traveler
Leisure
9,7
/10
Reviewed 3 week(s) ago
Nice ambiance and near to street food
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Accommodation's Reply
29 Sep 2025
Cheers Valued Guest,
Thank you for your kind words!
We’re glad you enjoyed the ambience and our convenient location close to many local street food options.
We look forward to welcoming you back on your next visit!
Harrisly Yours,
Eko Susanto
General Manager
LL
Lidiva L.
8,5
/10
Reviewed 3 week(s) ago
This time I stayed, everything was good, the towels were new, the room was nice.
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Accommodation's Reply
29 Sep 2025
Cheers, Lidiva L. Thank you for your review and for trusting us to stay with you again. We're happy to hear that your experience this time was better, especially regarding the room facilities and comfort we provide. Your feedback is very valuable and helps us continue to improve the quality of our service. See you on your next visit! Yours, Eko Susanto, General Manager
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L***a
Leisure
10,0
/10
Reviewed 4 week(s) ago
Late check out is only until 1 pm…
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2 people find it helpful
Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your feedback. We understand our guests' desire to enjoy more time at check-out. Currently, our late check-out policy is until 1:00 PM, subject to room availability. However, we always strive to be flexible to accommodate guest conditions and requests. We hope to provide a more satisfying experience on your next visit. Yours, Eko Susanto, General Manager
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K***o
8,4
/10
Reviewed 4 week(s) ago
When we checked in, there was only one towel. When we got there at 2 pm, we were told to wait 45 minutes. After we got to the room, we called twice, and no towel was given until the evening.
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Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for sharing your experience. We greatly appreciate any feedback from guests as it helps us continuously improve the quality of our service. We hope that on your next visit we can provide even more satisfying service and make you feel more comfortable during your stay with us. Yours, Eko Susanto, General Manager
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Verified Traveler
8,4
/10
Reviewed 4 week(s) ago
everything is good, only breakfast is not very good for a 4 star class.
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Accommodation's Reply
29 Sep 2025
Cheers, Valued Guest, Thank you for your review and feedback. We are pleased to know that you enjoyed our facilities and services overall. Regarding breakfast, we greatly appreciate your feedback and will use it as an evaluation to improve the quality of our menu in the future. We hope to welcome you back with a more satisfying experience in the future. Yours, Eko Susanto, General Manager
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HENDRI
10,0
/10
Reviewed 5 week(s) ago
luxury hotel.. pocket-friendly prices.. friendly hotel staff.. satisfied with this hotel..
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1 people find it helpful
Accommodation's Reply
20 Sep 2025
Cheers, Hendri, Thank you for your positive review and appreciation. We are delighted to hear that you were satisfied with your stay at our hotel—from the hotel's ambiance, to the affordable prices, to the friendliness of our staff. Your satisfaction is the greatest motivation for our entire team to continue providing the best service. We look forward to your next visit. Yours, Eko Susanto, General Manager
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t***n
Business
7,3
/10
Reviewed 6 week(s) ago
In the middle of the night, the AC in the bathroom suddenly came on, and it was very annoying. When I was sleeping, the heat woke me up, the room was not soundproof, and I could hear the sound of a noisy motorbike.
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Accommodation's Reply
20 Sep 2025
Cheers Valued Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay. Your feedback is highly appreciated and has been forwarded to the relevant team for immediate evaluation and improvement to enhance the quality of comfort for all our guests. We hope to have the opportunity to welcome you back with an even better experience in the future. Yours, Eko Susanto, General Manager
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AD
Aprodita D.
Leisure
9,7
/10
Reviewed 6 week(s) ago
The location is close to everywhere.. the room is also quite spacious and okay.
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Accommodation's Reply
20 Sep 2025
Cheers, Aprodita D. Thank you for your positive review. We're delighted to hear that you enjoyed our hotel's strategic location, the comfort and spaciousness of our rooms. Reviews like these mean a lot to us and encourage us to continuously improve our service. We look forward to welcoming you back on your next visit. Yours, Eko Susanto, General Manager
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N***y
Business
9,4
/10
Reviewed 6 week(s) ago
Clean and comfortable rooms. One of the best choices for staying here.
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Accommodation's Reply
20 Sep 2025
Cheers Valued Guest, Thank you for this brief but meaningful review. We are very happy to know that you felt comfortable and satisfied with the cleanliness and comfort of our room. Being one of your top choices is an honor for us. We look forward to welcoming you back in the future. Yours, Eko Susanto, General Manager
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MP
Michelle P. A. J.
9,7
/10
Reviewed 7 week(s) ago
Nice location, price also good
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Accommodation's Reply
20 Sep 2025
Cheers Michelle P.A.J,
Thank you for your kind feedback.
We’re glad to know you enjoyed our location and found our pricing to be a good value. We truly appreciate your support and hope to welcome you back again soon.
Harrisly Yours,
Eko Susanto
General Manager
SB
Supardi B.
Staycation
8,8
/10
Reviewed 8 week(s) ago
There's only one towel provided, even though there should be at least two. We have two rooms, each only has one towel.
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Accommodation's Reply
20 Sep 2025
Cheers, Supardi B. Thank you for sharing your experience during your stay. We apologize for any inconvenience. Your feedback is very important to us and has been brought to the attention of the relevant team to ensure a similar incident does not happen again. We look forward to welcoming you back with even better service on your next visit. Yours, Eko Susanto, General Manager
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Mariana S.
8,7
/10
Reviewed 8 week(s) ago
sering nginap di hotel ini..tapi kali ini bener2 agak kecewa
- towel kamar tidak ada, keset kaki tidak ada..katanya keterlambatan laundry..tunggu sampai hampir 3 jam sampai susulin ke lobby di karenakan telp mengalamin kendala dan tidak berfungsi
- dpt kamar lantai 10 depan lift kecium bau toilet
- shower airnya kecil dan ada gagang rusak...
- sabun mandi tidak di refill dan habis
- lampu baca ada yg mati
- parkiran agak susah..tapi bisa di bantu sama pak satpam
semoga dpt memperbaiki fasilitas yg ada..karna tmpt favorit saya untuk menginap..lokasi strategis banget..
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1 people find it helpful
Accommodation's Reply
20 Sep 2025
Cheers, Mariana S. Thank you for your loyalty and for choosing our hotel as your favorite place to stay. We greatly appreciate your feedback and apologize for the less than satisfactory experience during your last visit. We have passed on all your concerns to the relevant departments for immediate follow-up and improvement for the comfort of our guests in the future. We hope to provide a better stay experience and meet your expectations in the future. Yours, Eko Susanto, General Manager
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p***u
5,0
/10
Reviewed 8 week(s) ago
The service was poor. Check-in took a long time, even though it was already the scheduled time. The rating is not appropriate.
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Accommodation's Reply
20 Sep 2025
Cheers, Valued Guest, Thank you for taking the time to provide feedback. We regret that your check-in experience did not meet your expectations. We have shared your feedback with the operations team to ensure a more efficient process in the future. We look forward to welcoming you back and providing even better service on your next visit. Yours, Eko Susanto, General Manager
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EN
Eveline N.
Business
9,4
/10
Reviewed 9 week(s) ago
Check-in was very easy, the room was spacious, and the cleanliness was good. The bathroom was okay, although there were a few ants. The TV didn't play all channels because some were paid. Overall, I was quite satisfied, and the location was very good, with lots of food around the hotel.
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Accommodation's Reply
19 Aug 2025
Cheers, Eveline N. Thank you for sharing your experience with us. We are pleased to know that you were satisfied with the easy check-in process, spacious room, and strategic location of the hotel. We also noted your feedback regarding the presence of ants in the bathroom and the limited TV channels. We will follow up on this immediately to make your next stay even more comfortable. Thank you again for your positive review. We look forward to welcoming you back to our hotel. Yours, Eko Susanto, General Manager
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LL
Lidiva L.
8,2
/10
Reviewed 9 week(s) ago
Everything is fine, only the towels need to be replaced, they are shabby and some have holes.
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Accommodation's Reply
19 Aug 2025
Cheers, Lidiva L. Thank you for your review. We are pleased to know that your overall stay was a good one. We apologize for the poor condition of the towels and will immediately make improvements by replacing them for more comfortable use. Your feedback is very important to us as we continue to improve the quality of our service. We look forward to welcoming you back on your next visit. Yours, General Manager. Eko Susanto
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M***o
Staycation
10,0
/10
Reviewed 12 week(s) ago
The room is suitable, clean and close to the hangout and shopping center.
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Accommodation's Reply
26 Jul 2025
Cheers Valued Guest, Thank you for your positive review! We are pleased to know that you are satisfied with the cleanliness of our room and our strategic location near hangout and shopping centers. Your satisfaction is our motivation to continue providing the best service. We look forward to your next visit! Harrislu Yours, Eko Susanto, General Manager
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Number of reviews per page
20
40
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