Helios Hotel Malang

Hotels
All-star Accommodation
8,2
/10

Very Good

1.023 reviews

What Guests Say About Their Stay

Staff Friendliness (11)
Surroundings (10)
Distance To City Center (9)
Accessibility (9)
Alfadella I. P. P.
9,1
/ 10
They have good service and good room
Bella S.
10,0
/ 10
A perfect hotel for traveller, everything is good. keep it up guys.
In the Area
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Jl. Pattimura No. 37 Klojen Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Helios Hotel Malang is located in area / city Klojen. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Helios Hotel Malang

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Jl. Pattimura No. 37 Klojen Malang, Klojen, Malang, Jawa Timur, Indonesia, 65111
Lobby Helios Hotel Malang
Exterior 2 Helios Hotel Malang

Discover More About Helios Hotel Malang

Location


Helios Hotel Malang is located in area / city Klojen.

About Helios Hotel Malang

Helios Hotel Malang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Helios Hotel Malang is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Helios Hotel Malang, a wonderful accommodation for your family holiday.

Helios Hotel Malang is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Helios Hotel Malang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Helios Hotel Malang is a hotel with great comfort and excellent service according to most hotel's guests.

Helios Hotel Malang is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Helios Hotel Malang

Bar, Cafe and Lounge Helios Hotel Malang
Bar, Cafe and Lounge
Common Space Helios Hotel Malang
Common Space
Lobby Helios Hotel Malang
Lobby
Exterior Helios Hotel Malang
Exterior
Bedroom Helios Hotel Malang
Bedroom

Hotel Services

  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • WiFi in public area

Transportation

  • Bicycle rental
  • Car rental
  • Secure parking

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

In-room Facilities

  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Supermarket

Food and Drinks

  • Restaurant with AC

Accommodation Policy & General Information in Helios Hotel Malang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Helios Hotel Malang
36
Number of floors in Helios Hotel Malang
4
Another facilities in Helios Hotel Malang
24-hour Receptionist, 24-hour security, Late Check-out, Laundry service, Multilingual staff

Frequently asked question in Helios Hotel Malang

What are available facilities at Helios Hotel Malang?
There are top facilites at Helios Hotel Malang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Helios Hotel Malang?
The standard check-in time at Helios Hotel Malang is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Helios Hotel Malang

8,2
Very Good

From 1.023 reviews

Provided by travelers on
Cleanliness

8,2

Room Comfort

8,1

Meal

7,8

Location

8,5

Service and Facilites

8,3

People often mention about Helios Hotel Malang
All
Accessibility (16)
Distance to City Center (15)
Bathroom (15)
Ambiance (14)
Surroundings (13)
Staff Friendliness (13)
Bedroom (13)
Family Friendly (12)
Hotel Area (12)
Wifi (11)
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Traveler Reviews Helios Hotel Malang

Number of reviews per page
20
40
Customer reviews
RAHMAT A.
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8,5

/10

Reviewed 3 hour(s) ago

Great, can come back here again when on holiday to Malang.
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A***a
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10,0

/10

Reviewed 6 day(s) ago

Very good, friendly service, nice and clean room ❤️‍🔥
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1 people find it helpful

Accommodation's Reply
02 May 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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V***a
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Business
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8,8

/10

Reviewed 1 week(s) ago

Always stay here when I go to Malang because it's close to the city center and I get a free gym voucher.
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Accommodation's Reply
02 May 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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B***y
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Leisure
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8,5

/10

Reviewed 2 week(s) ago

For the Wi-Fi network, please improve it even better, along with its cleanliness. Thank you.
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Accommodation's Reply
02 May 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will try to fix it. Looking forward to your arrival another day, have a nice day!
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W***u
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8,5

/10

Reviewed 4 week(s) ago

Okay if you want to stay overnight while in transit. The atmosphere is also quiet, but a bit lacking in privacy with the door ventilation whose sound can still be heard from inside the room.
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Accommodation's Reply
22 Apr 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will try to fix it. Looking forward to your arrival another day, have a nice day!
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T***Y
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Leisure
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6,5

/10

Reviewed 5 week(s) ago

No comment because the atmosphere and expectations at the time of the message were not appropriate.
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2 people find it helpful

Accommodation's Reply
22 Apr 2025
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience you experienced, we will try to fix it. Looking forward to your arrival another day, have a nice day!
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C***l
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Business
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8,5

/10

Reviewed 14 week(s) ago

comfortable, near culinary center, clean
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Accommodation's Reply
31 Jan 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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s***i
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Leisure
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10,0

/10

Reviewed 17 week(s) ago

Friendly hotel staff, good service, strategic location, okay cleanliness, okay rooms
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Accommodation's Reply
07 Jan 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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Erik F.
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Staycation
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8,5

/10

Reviewed 17 week(s) ago

It's very pleasant to stay here... the atmosphere is calm and cool, those who exercise now don't need music so they can rest soundly, there are lots of snacks near the hotel. Close to the town square and the station. Lots of online taxis.
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Accommodation's Reply
07 Jan 2025
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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N***y
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Leisure
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8,0

/10

Reviewed 20 week(s) ago

Hotel in the center of Malang city, easy access to everywhere. Spacious room size, cold AC. Old hotel so the facilities are just ordinary, poor wifi connection, dirty toilet, musty smelly mat. The good ones are maintained, improved. The bad ones are improved. Hopefully useful, Tks
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6 people find it helpful

Accommodation's Reply
26 Dec 2024
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience during your stay, your suggestions will be used as an evaluation in the future. Have a nice day!
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indira m.
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Leisure
icon-origin-TRAVELOKA

8,0

/10

Reviewed 21 week(s) ago

The hotel staff is friendly, very helpful during check in and check out, the room facilities are good. There is a kettle with hot water, coffee, tea, sugar, milk and cups. Towels are provided complete with toiletries, minus hotel slippers. The room AC is on, the temperature is cold. The TV is on and not broken. The drawbacks: the elevator is under repair so when you get a room on the 3rd floor, it's a shame for those staying with parents and small children. The room cleanliness is lacking, there is hair on the bed and the bathroom smells a bit. Please pay attention in the future
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2 people find it helpful

Accommodation's Reply
16 Dec 2024
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience during your stay, your suggestions will be used as an evaluation in the future. Have a nice day!
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K***a
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Business
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9,4

/10

Reviewed 24 week(s) ago

Thanks for the accommodation, this is so much fun and very helpful. The accommodation very clean & nice. Thankss!

4 people find it helpful

Accommodation's Reply
22 Nov 2024
Thank you for staying at Helios Hotel, and for your review. we're looking forward to your next visit, have a nice day!
e***y
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6,3

/10

Reviewed 27 week(s) ago

The bathroom smells & the room size is minimalist (no table and chairs) & the AC is noisy.
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4 people find it helpful

Accommodation's Reply
04 Nov 2024
Thank you for staying at Helios Hotel, and for your review. We apologize for the inconvenience during your stay, can you please provide the date of stay and room number? We will use your suggestion as an evaluation in the future. Have a nice day.
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E***n
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6,6

/10

Reviewed 32 week(s) ago

Location wise it's ok. Room cleanliness may need to be considered again especially the bathroom and bed. There is not enough trash can in the room but also needs 1 in the bathroom. It's really noisy if you can hear it from downstairs until the 2nd floor, even the next room can hear it so it's not soundproof.
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Accommodation's Reply
01 Oct 2024
Thank you for staying at helios hotel, and for your review. We apologize for the inconvenience during your stay, your suggestions will be used as an evaluation in the future. Have a nice day!
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A***y
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9,0

/10

Reviewed 35 week(s) ago

Comfortable, safe and trustworthy, our whole family is happy.
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Accommodation's Reply
06 Sep 2024
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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D***a
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8,1

/10

Reviewed 35 week(s) ago

The hotel is quite good for the room and staff. It's just noisy with the music from the gym downstairs, quite loud. When in the room, the drinking water still hasn't been replaced with used bottles.
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1 people find it helpful

Accommodation's Reply
03 Sep 2024
Thank you for staying at Helios Hotel, and for your review. Can you please provide the room number and date of stay? Sorry for the inconvenience, we will improve our service. Have a nice day!
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Nungki P.
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9,7

/10

Reviewed 38 week(s) ago

A clean hotel for that price is still okay, close to Kayutangan heritage, minimarket, places to eat and bus agents.
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1 people find it helpful

Accommodation's Reply
09 Aug 2024
Thank you for staying at Helios Hotel, and for your review. Looking forward to your next visit, have a nice day!
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ari
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Leisure
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8,5

/10

Reviewed 42 week(s) ago

Friendly hotel staff, strategic location near Klojen market.
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Accommodation's Reply
17 Jul 2024
Thank you for staying at Helios Hotel, and for the review you provided. Waiting for your arrival another day, have a nice day!
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Baihaqi F.
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9,1

/10

Reviewed 42 week(s) ago

Location in the city center. Lots of culinary delights, near the train station. The room size and facilities match the price. Bathroom, water & hot water are decent. Cleanliness needs to be improved. Extraordinary.
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2 people find it helpful

Accommodation's Reply
17 Jul 2024
Thank you for staying at Helios Hotel, and for the review you provided. Waiting for your arrival another day, have a nice day!
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ENTANG H. I.
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Leisure
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10,0

/10

Reviewed 42 week(s) ago

It's really good, next time if you're in Malang, come here again.
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Accommodation's Reply
17 Jul 2024
Thank you for staying at Helios Hotel, and for the review you provided. Waiting for your arrival another day, have a nice day!
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Number of reviews per page
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40

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Bedroom 4 Helios Hotel Malang

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