Horison Ultima Bandung

Hotels
Preferred Partner
7,9
/10
Pleasant
16.840 reviews

What Guests Say About Their Stay

Staff Friendliness (82)
Distance To City Center (72)
Accessibility (68)
Room Space (68)
Min Streim
8,5
/ 10
The room is old but clean. The staff is really friendly and helpful. Breakfast is always great
Aeshapadma
9,7
/ 10
this hotel is ever being my childhood place as I always stayed here since 15 years ago. The hotel is as nostalgic as ever, and despite of its age the service and facility are still pristine. I would strongly suggest this hotel as a perfect get go lodging that is very practical for the city commute.
Shintyana W.
8,5
/ 10
the accommodation looked exactly like the picture, comfy and super clean.
Yudhi T.
9,4
/ 10
The service is excellent, recommended to visit this hotel
Fina L. F.
8,5
/ 10
Nice hotel and swimming pool. Nice bedroom, so comfy.
In the Area
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Jl. Pelajar Pejuang 45 No. 121, Lengkong, Bandung, Jawa Barat, Indonesia, 40262

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Olympic-Size Swimming Pool
Outdoor Tennis Field
Professional Spa, Sauna, & Massage
Horison Ultima Bandung is a hotel in a good neighborhood, which is located at Lengkong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Horison Ultima Bandung

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Jl. Pelajar Pejuang 45 No. 121, Lengkong, Bandung, Jawa Barat, Indonesia, 40262
Lobby Horison Ultima Bandung
Lobby 2 Horison Ultima Bandung

Discover More About Horison Ultima Bandung

About Horison Ultima Bandung

Located in the heart of West Java, Horison Ultima Bandung is a premier hotel that combines modern luxury with traditional Indonesian hospitality. This hotel is not just a place to stay; it’s an experience that captures the essence of Bandung’s vibrant culture and stunning natural beauty. With its strategic location, guests can easily access various attractions, making it an ideal choice for both leisure and business travelers.

The hotel features a range of well-appointed rooms and suites, each designed with comfort and style in mind. Guests can enjoy amenities such as free Wi-Fi, flat-screen TVs, and minibars, ensuring a relaxing stay. The decor reflects a blend of contemporary design and local artistry, creating a warm and inviting atmosphere.

One of the standout features of Horison Ultima Bandung is its commitment to providing exceptional service. The staff is known for their friendliness and professionalism, always ready to assist with any requests or inquiries. Whether you need recommendations for local attractions or assistance with transportation, the team is dedicated to making your stay as enjoyable as possible.

In addition to comfortable accommodations, the hotel offers a variety of dining options. Guests can indulge in delicious local and international cuisine at the on-site restaurant, which prides itself on using fresh, locally sourced ingredients. For those looking to unwind, the hotel also features a cozy lounge bar where you can enjoy a refreshing drink after a long day of exploring the city.

For business travelers, Horison Ultima Bandung provides comprehensive meeting and event facilities. With several well-equipped meeting rooms, the hotel can accommodate various corporate events, from small meetings to large conferences. The professional staff is on hand to assist with planning and execution, ensuring a seamless experience.

Overall, Horison Ultima Bandung is more than just a hotel; it’s a gateway to experiencing the rich culture and natural beauty of Bandung. With its prime location, exceptional service, and modern amenities, it’s no wonder that this hotel is a favorite among travelers.

Why You Should Stay at Horison Ultima Bandung

Choosing Horison Ultima Bandung for your stay means opting for comfort, convenience, and a taste of local culture. The hotel’s strategic location allows easy access to popular attractions, shopping centers, and dining options. Whether you’re in town for business or leisure, you’ll find everything you need within reach.

Moreover, the hotel’s commitment to guest satisfaction is evident in every aspect of your stay. From the moment you check in, you’ll be greeted with warm smiles and attentive service. The staff goes above and beyond to ensure that your needs are met, making your stay truly memorable.

Best Time to Stay at Horison Ultima Bandung

The best time to visit Bandung is during the dry season, which typically runs from May to September. During these months, the weather is pleasant, making it ideal for outdoor activities and sightseeing. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of April and October, when the crowds are thinner, and you can enjoy a more relaxed atmosphere.

Transportation and Accessibility

Access to the Airport

Horison Ultima Bandung is conveniently located approximately 15 kilometers from Husein Sastranegara International Airport. The hotel offers airport transfer services, making it easy for guests to reach their destination without hassle. The journey typically takes around 30 minutes, depending on traffic conditions.

Public Transportation

For those who prefer to explore the city using public transportation, Bandung has a well-connected network of buses and angkots (minivans). The hotel is situated near several bus stops, allowing guests to easily access various parts of the city. Additionally, ride-hailing services like Gojek and Grab are widely available, providing a convenient option for getting around.

Unique Facilities at Horison Ultima Bandung

1. Rooftop Pool

One of the highlights of Horison Ultima Bandung is its stunning rooftop pool. Guests can take a refreshing dip while enjoying panoramic views of the city and surrounding mountains. It’s the perfect spot to relax after a day of exploring.

2. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center. Whether you prefer cardio workouts or strength training, you’ll find everything you need to maintain your fitness routine during your stay.

3. Spa and Wellness Center

Indulge in relaxation at the hotel’s spa and wellness center. Offering a range of treatments, from massages to facials, it’s the ideal place to unwind and rejuvenate after a busy day.

Nearby Attractions at Horison Ultima Bandung

1. Trans Studio Bandung

Located just 3 kilometers from Horison Ultima Bandung, Trans Studio Bandung is an indoor theme park that offers a variety of rides and attractions for all ages. It’s a great place for families to spend a fun-filled day, with thrilling roller coasters, live shows, and interactive exhibits.

2. Braga Street

Braga Street, approximately 2 kilometers away, is a historic street known for its charming colonial architecture, cafes, and boutiques. Strolling along this vibrant street is a must for anyone looking to experience Bandung’s rich history and culture.

3. Saung Angklung Udjo

Just 5 kilometers from the hotel, Saung Angklung Udjo is a cultural center dedicated to preserving the traditional art of angklung music. Visitors can enjoy live performances and even participate in workshops to learn how to play this unique instrument.

4. Tangkuban Perahu Volcano

Located about 30 kilometers from Horison Ultima Bandung, Tangkuban Perahu is an active volcano that offers stunning views and hiking opportunities. Visitors can explore the craters and enjoy the beautiful surrounding landscape.

5. Kawah Putih

Kawah Putih, or White Crater, is a stunning volcanic lake located approximately 50 kilometers from the hotel. The turquoise waters and surrounding white cliffs create a breathtaking sight, making it a popular spot for photography and picnics.

6. Bandung Zoo

Just 4 kilometers away, Bandung Zoo is home to a variety of animal species and is a great place for families to visit. The zoo features well-maintained habitats and offers educational programs for children.

7. Dago Pakar

Dago Pakar, located about 7 kilometers from the hotel, is a popular destination for nature lovers. The area features beautiful hiking trails, stunning views of the city, and several cafes where you can relax and enjoy the scenery.

8. Museum Geologi

The Geological Museum, approximately 3 kilometers away, is a fascinating place to learn about Indonesia’s geological history. The museum features a variety of exhibits, including fossils, minerals, and geological maps.

9. Cihampelas Walk

Cihampelas Walk, located about 2 kilometers from Horison Ultima Bandung, is a popular shopping and dining destination. The outdoor mall features a variety of shops, restaurants, and entertainment options, making it a great place to spend an afternoon.

10. Floating Market Lembang

Located approximately 12 kilometers from the hotel, the Floating Market Lembang is a unique attraction where visitors can enjoy local food and crafts from boats on the water. It’s a fun and picturesque experience that showcases the local culture.

Tips and Tricks for Staying at Horison Ultima Bandung

Tips During Your Stay

To make the most of your stay at Horison Ultima Bandung, consider these tips: always check the hotel’s website for special promotions, and don’t hesitate to ask the staff for recommendations on local attractions and dining options. They are more than happy to help you discover the best of Bandung!

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling some time at the spa or rooftop pool. Also, be sure to explore the dining options available on-site. You might find a hidden gem that becomes your favorite spot during your stay!

Why Book Horison Ultima Bandung on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, from budget-friendly hotels to luxurious resorts. Horison Ultima Bandung is just one of the many fantastic choices available, ensuring you find the perfect fit for your travel needs.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to manage your budget more effectively and even take advantage of the PayLater feature for added savings.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. The more you book, the more you earn, making your travel experiences even more enjoyable.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including Horison Ultima Bandung. These reviews provide valuable insights and help you make informed decisions about your stay.

With all these advantages, there’s no reason not to choose Horison Ultima Bandung for your next trip. Booking hotel through Traveloka ensures you have a seamless and enjoyable experience from start to finish!

All facilities in Horison Ultima Bandung

Bar, Cafe and Lounge Horison Ultima Bandung
Bar, Cafe and Lounge
Swimming Pool Horison Ultima Bandung
Swimming Pool
Fitness Center Horison Ultima Bandung
Fitness Center
Functional Hall Horison Ultima Bandung
Functional Hall
Common Space Horison Ultima Bandung
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Bathtub
  • Cable TV
  • In-room safe
  • Minibar
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Outdoor pool

Sports and Recreations

  • Fitness center
  • Outdoor tennis court
  • Sport courts

Family-friendly Facilities

  • Kids club
  • Children pool

Food and Drinks

  • Bar
  • Breakfast

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Valet parking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Horison Ultima Bandung

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Horison Ultima Bandung
208
Number of floors in Horison Ultima Bandung
9
Another facilities in Horison Ultima Bandung
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Horison Ultima Bandung

What are available facilities at Horison Ultima Bandung?
There are top facilites at Horison Ultima Bandung such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Ultima Bandung?
The standard check-in time at Horison Ultima Bandung is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Ultima Bandung provide breakfast?
Yes, Horison Ultima Bandung provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Horison Ultima Bandung

7,9
Pleasant
From 16.840 reviews
Provided by travelers on
Cleanliness

7,7

Room Comfort

7,8

Meal

8,0

Location

8,3

Service and Facilites

8,0

People often mention about Horison Ultima Bandung
All
Staff Friendliness (72)
Bedroom (72)
Ambiance (68)
Distance to City Center (65)
Bathroom (64)
Room Space (62)
Accessibility (59)
Variety (58)
Surroundings (55)
Wifi (52)
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Traveler Reviews Horison Ultima Bandung

Number of reviews per page
20
40
Customer reviews
C***p
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 day(s) ago
The hotel staff is very friendly, really like the service. Love the refrigerator
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R***a
icon-origin-TRAVELOKA
5,3
/10
Reviewed 5 day(s) ago
The hotel is very legendary... It's okay as long as it functions normally.. Especially the cleanliness of the bathroom is not that great, it needs to be renovated.. even if you don't want to do a major renovation, please pay attention to the condition before guests stay.. The price is quite pricey, you know.. The room carpet is very dusty, the sheets are yellow, the TV is small and doesn't work, the picture is all ants.. Sorry, I won't go there again... I just stayed at a 4-star Horison, but it was like a 2-star..
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N***g
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 6 day(s) ago
Including one of the hotels that are quite old, from the sheets to the furniture. The TV is small, but the AC and hot water are functioning normally. The elevator also seems to need maintenance. The pool is large, but it seems to be used for visitors from outside. For food, there are quite a lot of variations and the taste is also okay. Plus point, there is a car wash facility from the hotel. Thank you!
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Dea N. A. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
8,8
/10
Reviewed 7 day(s) ago
overall its ok. but it seems like Horizon is lacking maintenance and renovation of its assets everywhere. many hotels seem old and shabby
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G***n
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Great, comfortable hotel, spacious, full of comfort and very strategic location.
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Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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A***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Always love staying here, but have to book well in advance to get a cheaper rate.
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Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Azwir Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The hotel is still well maintained and clean... the swimming pool is spacious... the service is satisfactory.
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Accommodation's Reply
03 Jun 2025
Dear Mr. Azwir, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We are very happy to hear that you had a pleasant time at Horison Ultima Bandung. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
order 2 rooms get different floors, the 4th floor room is ok, the toilet is clean while the 6th floor room looks old, the pillows and sheets are a bit yellow, the blanket is old model like a hospital blanket, the toilet is a bit gloomy with water stains on the walls and walls, the toilet is old model and wobbly, flashes loudly. the furniture also looks old, needs furniture rejuvenation. The service is ok, the staff is friendly, the breakfast menu is varied, the location is strategic
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nn Pujaya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 week(s) ago
Prehistoric building, very small shower water, toilet flush is not optimal, must be assisted by hose, fortunately it is cheap and quite clean.
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3 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Mr./Mrs. Pujaya, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We apologize for the incident you experienced regarding the condition of the toilet. We will immediately follow up with the relevant department to ensure that it will not happen again. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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U***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
friendly hotel staff, comfortable and nice rooms
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2 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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U***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
good hotel in bandung very good
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2 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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A Dadi
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Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
It's always a pleasure to stay at Horison, even though it's an old hotel, quality is still a priority, one thing that is always a plus point is that every morning the car is shiny after being washed by the hotel.
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3 people find it helpful
Accommodation's Reply
07 May 2025
Dear Sir, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We are very happy to hear that you had a pleasant time at Horison Ultima Bandung. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
friendly hotel staff... food tastes good, comfortable, luxury hotel
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2 people find it helpful
Accommodation's Reply
07 May 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Alfred T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The last time I stayed here, if I'm not mistaken, was 5 years ago. Now, wow, it's much nicer and more beautiful.
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Accommodation's Reply
07 May 2025
Dear Mr. Alfred, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We are very happy to hear that you had a pleasant time at Horison Ultima Bandung. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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S***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
good location, swimming sports facilities are available
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2 people find it helpful
Accommodation's Reply
07 May 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Dede S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Our family's favorite hotel when staying in Bandung is Horison.
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Accommodation's Reply
15 Apr 2025
Dear Mr. Dede, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We are very happy to hear that you had a pleasant time at Horison Ultima Bandung. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,0
/10
Reviewed 9 week(s) ago
The room is very damp, dark, and smells of dust. It is very old and needs renovation. Breakfast is bland and not varied. Gym facilities are very bad, old. I got a deluxe price of 1.5 million for 1 night, it is very, very not worth it. Very disappointing.
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We apologize for the incident you experienced regarding the condition of the room and gym. We will immediately follow up with the relevant department to ensure that it will not happen again. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Aninditha n.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 9 week(s) ago
Friendly staff and clean room. I've stayed twice and it's still great.
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1 people find it helpful
Accommodation's Reply
15 Apr 2025
Dear Mrs. Aninditha, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We are very happy to hear that you had a pleasant time at Horison Ultima Bandung. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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Dahnial N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The room is quite spacious. The atmosphere is nice and it is close to my family's destination.
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Accommodation's Reply
15 Apr 2025
Dear Mr. Dahnial, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We are very happy to hear that you had a pleasant time at Horison Ultima Bandung. We will continue to improve our services and facilities so that we can continue to provide the best for you. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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P***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,8
/10
Reviewed 10 week(s) ago
We arrived at around 13.50 and saw a long check-in queue, so we had to wait quite a while. Initially we got rooms 819 and 821. Apparently the water in both toilets was brown. The toilet spray in 819 was very strong and could not be adjusted/reduced. The flush toilet in 821 spilled water and flooded the toilet area. Does that mean urine came out too? We immediately asked to move rooms but CS said this problem would be fixed by a technician. Then a technician was brought in and tried to fix the problem. It turned out that it didn't solve the problem. We called CS again and asked to move rooms. Finally after waiting for more than 2½ hours (14.30-17.15) we were able to move rooms at around 17.15 to rooms 620 and 622. Alhamdulillah the toilets in these 2 rooms functioned well and the water was also clear. The toilets were old/old and had patches here and there. The carpets in the rooms should also be vacuumed regularly because they looked dirty. We would definitely reconsider 1000x if we had to stay at this hotel again. This is an old hotel and needs serious maintenance.
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Accommodation's Reply
15 Apr 2025
Dear Sir/Madam, warm greetings from Horison Ultima Bandung. Sincere thanks from Horison Ultima Bandung for your willingness to provide comments regarding your stay with us. We apologize for the incident you experienced regarding the condition of the room. We will immediately follow up with the relevant department to ensure that it will not happen again. It was a pleasant time to be able to serve all your needs while you were here. We look forward to welcoming you back to Horison Ultima Bandung in the future. Best Regards, Ari Purwanto. Resident Manager
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