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Hotel Ciputra Semarang managed by Swiss-Belhotel International
8,6
/10
Very Good
7.278 reviews
What Guests Say About Their Stay
Distance To City Center (217)
Staff Friendliness (199)
Surroundings (169)
Bedroom (169)
FLORENTINUS J. C.
10,0
/ 10
Value for money: The hotel is located in the city center of Semarang, so there is plenty of choice to try Semarang street food around the hotel. The price is very affordable, and the room cleanliness is well-maintained. The hotel is also connected to Ciputra Mall, if you need anything from the grocery stores, just 1 minute away.
M***a
10,0
/ 10
Lovely, love the accessibility to the Ciputra Mall, the rooms are great, the room space is well designed, the view to the Simpang Lima Square is cool.
R***y
9,7
/ 10
What a great and kindly staff, even though it was a busy time during the long weekend. My children were very happy with the accessibility to the mall and Simpang Lima yard. Thanks a lot also for upgrading the room during my holiday. Hopefully, the next rooms can be completed with smart/Google TV 👍
Kamyaputra
8,5
/ 10
the room is clean, direct access to mall from the lobby. service was good, parking was abysmal. This hotel is smokers paradise because they divide the breakfast area smoking and non smoking. all & all, I do not regret choosing this hotel and had a great stay!
Mj Cesc
8,8
/ 10
Friendly staff, clean room, next to the mall, stategic location, Small pool, nice lobby
In the Area
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Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Hotel Ciputra Semarang managed by Swiss-Belhotel International
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What's around Hotel Ciputra Semarang managed by Swiss-Belhotel International
Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
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Discover More About Hotel Ciputra Semarang managed by Swiss-Belhotel International
note: hotel was previously named Hotel Ciputra Semarang managed by Swiss-Belhotel International
Location
Hotel Ciputra Semarang managed by Swiss-Belhotel International is located in area / city Pekunden.
About Hotel Ciputra Semarang managed by Swiss-Belhotel International
From business event to corporate gathering, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides complete services and facilities that you and your colleagues need.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Ciputra Semarang managed by Swiss-Belhotel International exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Ciputra Semarang managed by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Hotel Ciputra Semarang managed by Swiss-Belhotel International .
All facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Dining area
- Poolside bar
- Show cooking restaurant
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Sauna
- Spa
General
- AC
- Banquet
- Non-smoking room
- Smoking area
Connectivity
- INTERNATIONAL_CALL
- Free WiFi
Accessibilty
- Accessible parking
- Disabled access friendly
Business Facilities
- Meeting facilities
- Projector
Transportation
- Valet parking (surcharge)
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility
Swimming Pool open for limited number of guests per day from 6-4-2025 to 7-4-2025.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Ciputra Semarang managed by Swiss-Belhotel International | 200 |
Number of floors in Hotel Ciputra Semarang managed by Swiss-Belhotel International | 10 |
Another facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International | Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Hotel Ciputra Semarang managed by Swiss-Belhotel International
What are available facilities at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
There are top facilites at Hotel Ciputra Semarang managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
The standard check-in time at Hotel Ciputra Semarang managed by Swiss-Belhotel International is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Ciputra Semarang managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
Hotel Ciputra Semarang managed by Swiss-Belhotel International is a 5.0-star hotel.
How many floors does Hotel Ciputra Semarang managed by Swiss-Belhotel International have?
Hotel Ciputra Semarang managed by Swiss-Belhotel International has 10 floors.
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More Reviews from Other Guests in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Traveloka (7.114)
Other sources (164)
8,6
Very Good
From 7.114 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,7
Meal
8,5
Location
9,0
Service and Facilites
8,7
People often mention about Hotel Ciputra Semarang managed by Swiss-Belhotel International
All
Distance to City Center (142)
Staff Friendliness (136)
Bedroom (123)
Ambiance (118)
Accessibility (116)
Surroundings (113)
Room Space (110)
Bathroom (104)
Hotel Area (99)
Family Friendly (91)
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Traveler Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International
Number of reviews per page
20
40
Customer reviews
H***i
Business
10,0
/10
Reviewed 2 day(s) ago
Breakfast was delicious, the location was close to everywhere, next to the mall, and the room was comfortable. When I checked in late and found out that the AC was broken in the deluxe room, I was upgraded to the next room. The management and staff team can maintain and improve the quality of service like this. Thank you.
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Accommodation's Reply
20 Sep 2025
Dear Guest, Thank you for sharing your experience staying with us at Hotel Ciputra Semarang. We are pleased to know that you enjoyed the breakfast, the strategic location, and the comfort of your room. We are also pleased to provide the best solution regarding your room type by providing an upgrade to ensure your stay is still enjoyable. Your positive feedback regarding management and service motivates us to continue maintaining and improving the quality of our services. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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p***o
10,0
/10
Reviewed 4 day(s) ago
Ok, hopefully it can be better including peak session prices.
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Accommodation's Reply
19 Sep 2025
Dear Guest, Thank you for your positive review and for your trust in staying at Hotel Ciputra Semarang. We are pleased to know that you had a pleasant experience with us. We have noted your feedback regarding peak season pricing. This will be our focus to ensure we always provide the best comfort and value for our guests. We look forward to welcoming you back to Hotel Ciputra Semarang. Sincerely, Hotel Ciputra Semarang Management
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H***t
8,4
/10
Reviewed 5 day(s) ago
Late check-in and a free room upgrade from the receptionist. However, the Grand Deluxe room seemed no different from the Deluxe room.
The hotel's location is very strategic, right on the edge of Simpang Lima Square.
The hotel is always busy because it's connected to the Ciputra Mall. Access from the hotel to the mall is accessible with an access card. Security guards are busy managing the small and always crowded parking lot, often ignoring guests.
The room was clean and comfortable. The old feel can't be removed, but it seems like it's been recently renovated. The carpet was quite clean and didn't look too old.
The minifridge was very old and didn't cool much.
The pool is small and can get crowded during peak hours.
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Accommodation's Reply
18 Sep 2025
Dear Guest, Thank you for your review and for taking the time to share your experience at Hotel Ciputra Semarang. We are pleased to hear that you enjoyed our strategic location and the excellent service from the front desk, which provided a room upgrade. We also noted your feedback regarding the room facilities, parking area, and swimming pool. This feedback is very important for us to continuously improve the quality of our service and guest comfort. Regarding the mini fridge not cooling, we have forwarded this to our technical team for immediate action. Once again, we apologize for any inconvenience caused, and we look forward to welcoming you back for an even better experience on your next visit. Sincerely, Hotel Ciputra Semarang Management
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P***t
Staycation
10,0
/10
Reviewed 6 day(s) ago
Always Happy Staycation here 🥰😍
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Accommodation's Reply
16 Sep 2025
Dear Guest, Thank you for your excellent review. We are delighted to know that you enjoyed your stay at Hotel Ciputra Semarang. Your satisfaction motivates us to continue providing the best service. We look forward to welcoming you back soon. Best regards, Hotel Ciputra Semarang Management
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m noor a. p.
Staycation
8,5
/10
Reviewed 7 day(s) ago
Fun and new experience
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Accommodation's Reply
17 Sep 2025
Dear M. Noor A.P., Thank you for taking the time to review your stay at Hotel Ciputra Semarang. We are delighted to hear that you enjoyed your stay with us and had a wonderful experience. We look forward to welcoming you back on your next visit and continuing to provide you with the best service. Sincerely, Hotel Ciputra Semarang Management
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WM
Wakid M.
6,6
/10
Reviewed 2 week(s) ago
When we were about to check out from the room, our family (me, my wife, and 2 children) took the elevator down from the 6th floor to the lobby floor, but after passing the 3rd floor, the elevator suddenly stopped and there was a jolt in the elevator followed by the sound of an alarm ringing, we were very scared worried that the elevator would fall, we pressed the emergency button repeatedly... until finally the elevator went up and opened to the 3rd floor.
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1 people find it helpful
N***g
Leisure
10,0
/10
Reviewed 2 week(s) ago
Every time I go to Semarang, I always stay here.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for choosing Hotel Ciputra Semarang as your preferred choice every time you visit Semarang. We greatly appreciate your loyalty and trust in us. We will continue to strive to provide the best service and a comfortable stay to make each of your visits memorable. We look forward to welcoming you back soon. Warm regards, Hotel Ciputra Semarang Management
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h***o
Leisure
9,4
/10
Reviewed 3 week(s) ago
This hotel is located in Simpang Lima, in the morning you can jog at Simpang Lima, in the evening you can enjoy culinary delights.
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Accommodation's Reply
03 Sep 2025
Dear Guest, Thank you for choosing Hotel Ciputra Semarang and taking the time to share your experience. We are pleased to know that you enjoyed our strategic location in Simpang Lima, as well as the culinary scene and jogging activities around the hotel. We look forward to welcoming you back for another memorable stay. Warm regards, Hotel Ciputra Semarang Management
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A***a
10,0
/10
Reviewed 3 week(s) ago
The best and most affordable accommodation in Semarang. Located close to shopping centers and Simpang Lima Square.
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Accommodation's Reply
02 Sep 2025
Dear Guest, Thank you for choosing Hotel Ciputra Semarang and giving us a perfect rating. We are delighted to know that you enjoyed our strategic location and affordable rates. We look forward to welcoming you back on your next visit and providing you with an even more memorable stay. Best regards, Hotel Ciputra Semarang Management
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RH
Retno H.
Leisure
9,4
/10
Reviewed 3 week(s) ago
Hotel Ciputra is one of the go-to places to stay when visiting Semarang. Located in the city center, in front of Simpang Lima, it offers easy access to everything. For culinary delights, you can simply leave the hotel within the Simpang Lima area. You can also exercise at the Simpang Lima roundabout. It's also integrated with Ciputra Mall. It's simply fantastic.
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Accommodation's Reply
02 Sep 2025
Dear Ms. Retno, Thank you for choosing Hotel Ciputra Semarang as your accommodation and for your positive review. We are pleased to know that you enjoyed our strategic location right in the city center, near Simpang Lima, and easy access to various culinary and entertainment destinations. We look forward to welcoming you back on your next visit for an even more memorable stay. Best regards, Hotel Ciputra Semarang Management
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E***e
Staycation
9,4
/10
Reviewed 3 week(s) ago
Friendly hotel staff, close to the grand mosque.
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Accommodation's Reply
02 Sep 2025
Dear Guest, Thank you for choosing Hotel Ciputra Semarang and for your positive review. We are pleased to know that you were satisfied with the friendliness of our staff and the hotel's strategic location near the Baiturrahman Mosque in Semarang. We look forward to welcoming you back for a more enjoyable stay on your next visit. Warm regards, Hotel Ciputra Semarang Management
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D***n
Medical
9,0
/10
Reviewed 4 week(s) ago
It feels comfortable, like sleeping at home, but if you get a room near the main road, you can still hear the noise.
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Accommodation's Reply
28 Aug 2025
Dear Guest, Thank you for your review and for choosing Hotel Ciputra Semarang as your accommodation during your trip. We are pleased to know that you felt comfortable and at home. We also noted your feedback regarding the noise from the rooms close to the main road. We will take your suggestions into account to improve your comfort on your next visit. We look forward to welcoming you back and providing an even better stay at Hotel Ciputra Semarang. Warm regards, Hotel Ciputra Semarang Management
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p***o
9,4
/10
Reviewed 4 week(s) ago
Not bad,... you can park your car in front of the hotel and can join CFD.
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Accommodation's Reply
27 Aug 2025
Dear Guest, Thank you for staying at Hotel Ciputra Semarang and sharing your review. We are pleased to know that you enjoyed your stay, especially with the convenient parking and the opportunity to participate in Car Free Day around the hotel. We look forward to welcoming you back on your next visit. Warm regards, Hotel Ciputra Semarang Management
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AS
Andry S. P.
Business
9,4
/10
Reviewed 4 week(s) ago
My favorite hotel, undoubtedly very comfortable and convenient, a favorite choice for staying in Semarang. It's just a stone's throw from the mall, the staff is friendly and helpful, and the rates are now even more affordable.
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2 people find it helpful
Accommodation's Reply
24 Aug 2025
Dear Mr. Andry S.P., Thank you for choosing Hotel Ciputra Semarang as your preferred hotel and for taking the time to share your experience. We are delighted to hear that you felt comfortable, enjoyed our strategic location directly connected to the mall, and received friendly service and assistance from our team. We also appreciate your appreciation regarding the more affordable room rate adjustment. Your positive review is a great motivation for us to continue providing the best service and maintaining the quality of every guest's stay. We look forward to welcoming you back on your next business visit to Semarang. Sincerely, Hotel Ciputra Semarang Management
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NT
Nany T.
10,0
/10
Reviewed 5 week(s) ago
exciting, good service, friendly and very helpful, all the facilities are good
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Accommodation's Reply
22 Aug 2025
Dear Ms. Nany, Thank you for choosing Hotel Ciputra Semarang and taking the time to leave a review. We are delighted to know that you were satisfied with the friendly service and assistance from our team, and that you enjoyed the hotel facilities we provide. Your appreciation is a great motivation for us to continue providing the best service and creating a pleasant stay experience for every guest. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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R***i
Business
8,8
/10
Reviewed 5 week(s) ago
The location is very strategic, in the same building as the mall, easy to go everywhere, close to culinary, mosque, recommended...
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Accommodation's Reply
20 Aug 2025
Dear Guest, Thank you for choosing Hotel Ciputra Semarang and taking the time to leave a review. We are delighted to learn that our hotel's strategic location, directly connected to the mall and close to culinary centers and public facilities, provided a comfortable stay. Your recommendation is a great motivation for us to continue providing the best service and a pleasant stay for every guest. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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va
vira a.
10,0
/10
Reviewed 5 week(s) ago
Good poll, clean, friendly service, okay in short
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Ms. Vira, Thank you for choosing Hotel Ciputra Semarang and taking the time to leave a review. We are very pleased to know that you were satisfied with the cleanliness of the hotel, the friendly service from our team, and your overall experience. Your appreciation motivates us to continue improving the quality of our service and providing the best comfort for every guest. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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M***H
Staycation
10,0
/10
Reviewed 5 week(s) ago
top....!👍
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Accommodation's Reply
20 Aug 2025
Dear Guest, Thank you for choosing Hotel Ciputra Semarang and taking the time to leave a review. We are delighted to know that you were satisfied with your stay with us. Your appreciation motivates us to continue providing the best service and creating a memorable experience for every guest. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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L***I
Staycation
10,0
/10
Reviewed 6 week(s) ago
Great location and friendly staff
1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Valued Guest, Thank you for taking the time to leave a positive review of your stay at Hotel Ciputra Semarang. We are delighted to learn that you were satisfied with our hotel's strategic location and the friendly service provided by our team. Reviews like these motivate us to continue providing the best service to all our guests. We look forward to welcoming you back soon. Best regards, Hotel Ciputra Semarang
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K
Katinah
10,0
/10
Reviewed 6 week(s) ago
Nice, friendly, downtown, comfortable. Close to everywhere.
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Accommodation's Reply
13 Aug 2025
Dear Ms. Katinah, Thank you for staying at Hotel Ciputra Semarang and sharing this positive review. We are pleased to know that you enjoyed our strategic location and friendly service. We look forward to your next visit. Sincerely, Hotel Ciputra Semarang Management
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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