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Hotel Ciputra Semarang managed by Swiss-Belhotel International
8,6
/10
Very Good
7.328 reviews
What Guests Say About Their Stay
Distance To City Center (238)
Staff Friendliness (212)
Bedroom (180)
Surroundings (178)
FLORENTINUS J. C.
10,0
/ 10
Value for money: The hotel is located in the city center of Semarang, so there is plenty of choice to try Semarang street food around the hotel. The price is very affordable, and the room cleanliness is well-maintained. The hotel is also connected to Ciputra Mall, if you need anything from the grocery stores, just 1 minute away.
M***a
10,0
/ 10
Lovely, love the accessibility to the Ciputra Mall, the rooms are great, the room space is well designed, the view to the Simpang Lima Square is cool.
R***y
9,7
/ 10
What a great and kindly staff, even though it was a busy time during the long weekend. My children were very happy with the accessibility to the mall and Simpang Lima yard. Thanks a lot also for upgrading the room during my holiday. Hopefully, the next rooms can be completed with smart/Google TV 👍
Verified Traveler
10,0
/ 10
One of the best hotels in downtown Semarang, still maintaining comfort, cleanliness, quality, and class. It's conveniently located, with friendly staff, and a delicious breakfast.
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H***i
10,0
/ 10
Breakfast was delicious, the location was close to everywhere, next to the mall, and the room was comfortable. When I checked in late and found out that the AC was broken in the deluxe room, I was upgraded to the next room. The management and staff team can maintain and improve the quality of service like this. Thank you.
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In the Area
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Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Hotel Ciputra Semarang managed by Swiss-Belhotel International
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Hotel Ciputra Semarang managed by Swiss-Belhotel International
Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
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Discover More About Hotel Ciputra Semarang managed by Swiss-Belhotel International
Location
Hotel Ciputra Semarang managed by Swiss-Belhotel International is located in area / city Pekunden.
About Hotel Ciputra Semarang managed by Swiss-Belhotel International
From business event to corporate gathering, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides complete services and facilities that you and your colleagues need.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Ciputra Semarang managed by Swiss-Belhotel International exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Ciputra Semarang managed by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Hotel Ciputra Semarang managed by Swiss-Belhotel International .
All facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Dining area
- Poolside bar
- Show cooking restaurant
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Sauna
- Spa
General
- AC
- Banquet
- Non-smoking room
- Smoking area
Connectivity
- INTERNATIONAL_CALL
- Free WiFi
Accessibilty
- Accessible parking
- Disabled access friendly
Business Facilities
- Meeting facilities
- Projector
Transportation
- Valet parking (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility
Swimming Pool open for limited number of guests per day from 6-4-2025 to 7-4-2025.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Ciputra Semarang managed by Swiss-Belhotel International | 200 |
Number of floors in Hotel Ciputra Semarang managed by Swiss-Belhotel International | 10 |
Another facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International | Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Hotel Ciputra Semarang managed by Swiss-Belhotel International
What are available facilities at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
There are top facilites at Hotel Ciputra Semarang managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
The standard check-in time at Hotel Ciputra Semarang managed by Swiss-Belhotel International is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Ciputra Semarang managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
Hotel Ciputra Semarang managed by Swiss-Belhotel International is a 5.0-star hotel.
How many floors does Hotel Ciputra Semarang managed by Swiss-Belhotel International have?
Hotel Ciputra Semarang managed by Swiss-Belhotel International has 10 floors.
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More Reviews from Other Guests in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Overall Ratings & Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International
Traveloka (7.164)
Other sources (164)
8,6
Very Good
From 7.164 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,7
Meal
8,5
Location
9,0
Service and Facilites
8,7
People often mention about Hotel Ciputra Semarang managed by Swiss-Belhotel International
All
Distance to City Center (151)
Staff Friendliness (140)
Bedroom (127)
Ambiance (123)
Accessibility (120)
Surroundings (116)
Room Space (114)
Bathroom (106)
Hotel Area (103)
Family Friendly (95)
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Format
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Preferences
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Traveler Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International
Number of reviews per page
20
40
Customer reviews
L***a
8,5
/10
Reviewed 3 day(s) ago
strategic location in the city center
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your review and choosing Ciputra Hotel Semarang as your accommodation. We are delighted that you enjoyed our excellent location in the heart of Semarang. We look forward to welcoming you back again for an even more wonderful stay experience next time. Best regards, Ciputra Hotel Semarang Management
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Reza F. M.
10,0
/10
Reviewed 5 day(s) ago
Great service, varied food, close to the mall so it's nice to go shopping straight away
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1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Ms. Reza F.M., Thank you for taking the time to share your experience at Hotel Ciputra Semarang. We are delighted to hear that you were satisfied with our service, our wide variety of food and our location which is directly connected to the mall. We hope to welcome you back again in the near future to provide you with an equally impressive experience. Best regards, Hotel Ciputra Semarang Management
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si
solikul i.
10,0
/10
Reviewed 6 day(s) ago
Recommended, centrally located, friendly staff
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Accommodation's Reply
24 Oct 2025
Dear Ms. Solikul, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We hope you always feel safe and comfortable while staying at Hotel Ciputra Semarang, as your safety and comfort are our top priority. We sincerely hope to welcome and serve you again in the future. Best regards, Hotel Ciputra Semarang Management
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Verified Traveler
10,0
/10
Reviewed 1 week(s) ago
Staff is very friendly and the location is good
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest,
Thank you for taking the time to share your review and for choosing Hotel Ciputra Semarang. We’re delighted to know that you enjoyed our friendly service and convenient location.
We truly appreciate your kind feedback and look forward to welcoming you back for another pleasant stay soon.
Warm regards,
Hotel Ciputra Semarang Management
Verified Traveler
Leisure
10,0
/10
Reviewed 2 week(s) ago
Very comfortable to stay
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang and for taking the time to write us a positive review. We are so glad that you enjoyed your stay with us. Your satisfaction and comfort are our top priority. We look forward to welcoming you back soon for a wonderful stay. Sincerely, Hotel Ciputra Semarang Management
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Verified Traveler
10,0
/10
Reviewed 2 week(s) ago
One of the best hotels in downtown Semarang, still maintaining comfort, cleanliness, quality, and class. It's conveniently located, with friendly staff, and a delicious breakfast.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience of staying at Hotel Ciputra Semarang. We are very glad that you were satisfied with our convenient location and our breakfast. Your comfort and satisfaction are our top priority. We sincerely hope to welcome you back on your next visit to Hotel Ciputra Semarang. Best regards, Hotel Ciputra Semarang Management
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M***n
10,0
/10
Reviewed 2 week(s) ago
Great location, comfortable, good breakfast.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We hope you always feel safe and comfortable while staying at Hotel Ciputra Semarang, as your safety and comfort are our top priority. We sincerely hope to welcome and serve you again in the future. Best regards, Hotel Ciputra Semarang Management
See original
Verified Traveler
9,4
/10
Reviewed 2 week(s) ago
Despite being an older hotel, it's still a pleasant stay, with excellent, friendly, and homey service. It boasts beautiful views and is directly opposite Semarang's iconic "Simpang Lima," meaning you don't have to walk far for culinary delights.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We are delighted that you enjoyed our friendly service, comfortable atmosphere and excellent location opposite to Semarang's famous Simpang Lima area. Your feedback means a lot to us and we look forward to welcoming you back for a pleasant stay at Hotel Ciputra Semarang. Best regards, Hotel Ciputra Semarang Management
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Verified Traveler
10,0
/10
Reviewed 2 week(s) ago
Hotel with view of Simpang Lima Semarang, Good Services.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We hope you always feel safe and comfortable while staying at Hotel Ciputra Semarang, as your safety and comfort are our top priority. We sincerely hope to welcome and serve you again in the future. Best regards, Hotel Ciputra Semarang Management
See original
Verified Traveler
10,0
/10
Reviewed 2 week(s) ago
The hotel is nice, the staff are very friendly, the place is comfortable
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We hope you always feel safe and comfortable while staying at Hotel Ciputra Semarang, as your safety and comfort are our top priority. We sincerely hope to welcome and serve you again in the future. Best regards, Hotel Ciputra Semarang Management
See original
B***d
Staycation
5,6
/10
Reviewed 2 week(s) ago
We had written a request for a non-smoking room in our booking, but when we checked in, we were given a smoking room. The smell of cigarettes was so strong that it stuck to our clothes. Even though we checked in late, we should have kept our non-smoking request.
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at Hotel Ciputra Semarang. We apologize for any inconvenience this may have caused. Your feedback is highly appreciated for our evaluation and future improvements. To prevent this from happening again, we sincerely hope to have the opportunity to welcome you back with even better service on your next visit. Best regards, Hotel Ciputra Semarang Management
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IG
Inge G.
Business
8,5
/10
Reviewed 3 week(s) ago
Parking is easy and the location connected to the mall is so great.
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Ms. Inge,
Thank you for taking the time to write a review of your experience while at Hotel Ciputra Semarang. We’re glad to hear that you enjoyed our convenient location and easy parking access, especially the direct connection to the mall.
We truly appreciate your kind words and look forward to welcoming you again on your next visit to Semarang.
Warm regards,
Hotel Ciputra Semarang Management
Dany E.
10,0
/10
Reviewed 3 week(s) ago
Always stay here when I go to Semarang with its Simpang Lima view... Awesome.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Dany, Thank you for taking the time to recommend and review your experience at Hotel Ciputra Semarang. We are delighted to know that you enjoyed your stay, especially the beautiful views of Simpang Lima. We look forward to welcoming and serving you again in the future. Sincerely, Hotel Ciputra Semarang Management
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Verified Traveler
Business
9,2
/10
Reviewed 3 week(s) ago
The lights went out in the middle of the night. The toilet water rose up as if it was blocked. The hotel toilet was in an old building. The swimming area was dirty and mossy. The view from the room was nice, connected to the Xiputra Mall.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, We would like to sincerely thank you for taking the time to write a review about your experience at Hotel Ciputra Semarang and apologize for any inconvenience caused during your stay at Hotel Ciputra Semarang. Your comments have been passed on to the relevant departments for further improvements. We sincerely hope to welcome you back again in the future. Best regards, Hotel Ciputra Semarang Management
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I***e
8,5
/10
Reviewed 3 week(s) ago
Overall its nice. But the bathroom is so small.
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Valued Guest,
Thank you for taking the time to share your feedback and for staying with us at Hotel Ciputra Semarang. We’re pleased to know that you had an overall pleasant stay.
We appreciate your comment regarding the bathroom size, and your input has been shared with the management team for future improvements.
Thank you for choosing to stay with us, and we look forward to welcoming you back to Hotel Ciputra Semarang in the future.
Warm regards,
Hotel Ciputra Semarang Management
Verified Traveler
Business
10,0
/10
Reviewed 4 week(s) ago
A hotel connected to a hotel and close to the city center. Nice hotel
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for taking the time to share your experience at Hotel Ciputra Semarang. We are pleased to know that our hotel's strategic location made your business trip comfortable. We hope to welcome you back for an even more memorable stay. Sincerely, Hotel Ciputra Semarang Management
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Verified Traveler
10,0
/10
Reviewed 4 week(s) ago
Everything is good, what needs to be improved is that the shower is not strong enough
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Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you for your positive review of your stay at Hotel Ciputra Semarang. We are pleased to know that you had a pleasant overall experience. We have noted your feedback regarding the slow shower head and will address it immediately to improve guest comfort. We look forward to welcoming you back to Hotel Ciputra Semarang. Sincerely, Hotel Ciputra Semarang Management
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Verified Traveler
Business
10,0
/10
Reviewed 5 week(s) ago
Friendly hotel staff, complete facilities near the mall
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2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you for your positive review of your stay at Hotel Ciputra Semarang. We are delighted to hear that the friendly staff, comprehensive facilities, and our convenient location, directly connected to the mall, made your business trip convenient. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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AB
Artanabil B.
Staycation
10,0
/10
Reviewed 5 week(s) ago
Maintain the friendliness, cleanliness, okay?
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Accommodation's Reply
24 Sep 2025
Dear Artanabil, Thank you for choosing Hotel Ciputra Semarang and giving us a perfect rating. We greatly appreciate your appreciation for the friendliness of the staff and the cleanliness of the hotel. Your feedback motivates us to continuously maintain and improve the quality of our service. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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H***i
Business
10,0
/10
Reviewed 6 week(s) ago
Breakfast was delicious, the location was close to everywhere, next to the mall, and the room was comfortable. When I checked in late and found out that the AC was broken in the deluxe room, I was upgraded to the next room. The management and staff team can maintain and improve the quality of service like this. Thank you.
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2 people find it helpful
Accommodation's Reply
20 Sep 2025
Dear Guest, Thank you for sharing your experience staying with us at Hotel Ciputra Semarang. We are pleased to know that you enjoyed the breakfast, the strategic location, and the comfort of your room. We are also pleased to provide the best solution regarding your room type by providing an upgrade to ensure your stay is still enjoyable. Your positive feedback regarding management and service motivates us to continue maintaining and improving the quality of our services. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International
Traveloka (7.164)
Other sources (164)
8,6
Very Good
From 7.164 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,7
Meal
8,5
Location
9,0
Service and Facilites
8,7
People often mention about Hotel Ciputra Semarang managed by Swiss-Belhotel International
All
Distance to City Center (151)
Staff Friendliness (140)
Bedroom (127)
Ambiance (123)
Accessibility (120)
Surroundings (116)
Room Space (114)
Bathroom (106)
Hotel Area (103)
Family Friendly (95)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International
Number of reviews per page
20
40
Customer reviews
L***a
8,5
/10
Reviewed 3 day(s) ago
strategic location in the city center
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest, Thank you for your review and choosing Ciputra Hotel Semarang as your accommodation. We are delighted that you enjoyed our excellent location in the heart of Semarang. We look forward to welcoming you back again for an even more wonderful stay experience next time. Best regards, Ciputra Hotel Semarang Management
See original
Reza F. M.
10,0
/10
Reviewed 5 day(s) ago
Great service, varied food, close to the mall so it's nice to go shopping straight away
See original
1 people find it helpful
Accommodation's Reply
27 Oct 2025
Dear Ms. Reza F.M., Thank you for taking the time to share your experience at Hotel Ciputra Semarang. We are delighted to hear that you were satisfied with our service, our wide variety of food and our location which is directly connected to the mall. We hope to welcome you back again in the near future to provide you with an equally impressive experience. Best regards, Hotel Ciputra Semarang Management
See original
si
solikul i.
10,0
/10
Reviewed 6 day(s) ago
Recommended, centrally located, friendly staff
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Accommodation's Reply
24 Oct 2025
Dear Ms. Solikul, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We hope you always feel safe and comfortable while staying at Hotel Ciputra Semarang, as your safety and comfort are our top priority. We sincerely hope to welcome and serve you again in the future. Best regards, Hotel Ciputra Semarang Management
See original
Verified Traveler
10,0
/10
Reviewed 1 week(s) ago
Staff is very friendly and the location is good
1 people find it helpful
Accommodation's Reply
22 Oct 2025
Dear Valued Guest,
Thank you for taking the time to share your review and for choosing Hotel Ciputra Semarang. We’re delighted to know that you enjoyed our friendly service and convenient location.
We truly appreciate your kind feedback and look forward to welcoming you back for another pleasant stay soon.
Warm regards,
Hotel Ciputra Semarang Management
Verified Traveler
Leisure
10,0
/10
Reviewed 2 week(s) ago
Very comfortable to stay
See original
Find this review helpful?
Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang and for taking the time to write us a positive review. We are so glad that you enjoyed your stay with us. Your satisfaction and comfort are our top priority. We look forward to welcoming you back soon for a wonderful stay. Sincerely, Hotel Ciputra Semarang Management
See original
Verified Traveler
10,0
/10
Reviewed 2 week(s) ago
One of the best hotels in downtown Semarang, still maintaining comfort, cleanliness, quality, and class. It's conveniently located, with friendly staff, and a delicious breakfast.
See original
Find this review helpful?
Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience of staying at Hotel Ciputra Semarang. We are very glad that you were satisfied with our convenient location and our breakfast. Your comfort and satisfaction are our top priority. We sincerely hope to welcome you back on your next visit to Hotel Ciputra Semarang. Best regards, Hotel Ciputra Semarang Management
See original
M***n
10,0
/10
Reviewed 2 week(s) ago
Great location, comfortable, good breakfast.
See original
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Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We hope you always feel safe and comfortable while staying at Hotel Ciputra Semarang, as your safety and comfort are our top priority. We sincerely hope to welcome and serve you again in the future. Best regards, Hotel Ciputra Semarang Management
See original
Verified Traveler
9,4
/10
Reviewed 2 week(s) ago
Despite being an older hotel, it's still a pleasant stay, with excellent, friendly, and homey service. It boasts beautiful views and is directly opposite Semarang's iconic "Simpang Lima," meaning you don't have to walk far for culinary delights.
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We are delighted that you enjoyed our friendly service, comfortable atmosphere and excellent location opposite to Semarang's famous Simpang Lima area. Your feedback means a lot to us and we look forward to welcoming you back for a pleasant stay at Hotel Ciputra Semarang. Best regards, Hotel Ciputra Semarang Management
See original
Verified Traveler
10,0
/10
Reviewed 2 week(s) ago
Hotel with view of Simpang Lima Semarang, Good Services.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We hope you always feel safe and comfortable while staying at Hotel Ciputra Semarang, as your safety and comfort are our top priority. We sincerely hope to welcome and serve you again in the future. Best regards, Hotel Ciputra Semarang Management
See original
Verified Traveler
10,0
/10
Reviewed 2 week(s) ago
The hotel is nice, the staff are very friendly, the place is comfortable
See original
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for taking the time to share and review your experience at Hotel Ciputra Semarang. We hope you always feel safe and comfortable while staying at Hotel Ciputra Semarang, as your safety and comfort are our top priority. We sincerely hope to welcome and serve you again in the future. Best regards, Hotel Ciputra Semarang Management
See original
B***d
Staycation
5,6
/10
Reviewed 2 week(s) ago
We had written a request for a non-smoking room in our booking, but when we checked in, we were given a smoking room. The smell of cigarettes was so strong that it stuck to our clothes. Even though we checked in late, we should have kept our non-smoking request.
See original
Find this review helpful?
Accommodation's Reply
20 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at Hotel Ciputra Semarang. We apologize for any inconvenience this may have caused. Your feedback is highly appreciated for our evaluation and future improvements. To prevent this from happening again, we sincerely hope to have the opportunity to welcome you back with even better service on your next visit. Best regards, Hotel Ciputra Semarang Management
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IG
Inge G.
Business
8,5
/10
Reviewed 3 week(s) ago
Parking is easy and the location connected to the mall is so great.
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Accommodation's Reply
13 Oct 2025
Dear Ms. Inge,
Thank you for taking the time to write a review of your experience while at Hotel Ciputra Semarang. We’re glad to hear that you enjoyed our convenient location and easy parking access, especially the direct connection to the mall.
We truly appreciate your kind words and look forward to welcoming you again on your next visit to Semarang.
Warm regards,
Hotel Ciputra Semarang Management
Dany E.
10,0
/10
Reviewed 3 week(s) ago
Always stay here when I go to Semarang with its Simpang Lima view... Awesome.
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1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Dany, Thank you for taking the time to recommend and review your experience at Hotel Ciputra Semarang. We are delighted to know that you enjoyed your stay, especially the beautiful views of Simpang Lima. We look forward to welcoming and serving you again in the future. Sincerely, Hotel Ciputra Semarang Management
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Verified Traveler
Business
9,2
/10
Reviewed 3 week(s) ago
The lights went out in the middle of the night. The toilet water rose up as if it was blocked. The hotel toilet was in an old building. The swimming area was dirty and mossy. The view from the room was nice, connected to the Xiputra Mall.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, We would like to sincerely thank you for taking the time to write a review about your experience at Hotel Ciputra Semarang and apologize for any inconvenience caused during your stay at Hotel Ciputra Semarang. Your comments have been passed on to the relevant departments for further improvements. We sincerely hope to welcome you back again in the future. Best regards, Hotel Ciputra Semarang Management
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I***e
8,5
/10
Reviewed 3 week(s) ago
Overall its nice. But the bathroom is so small.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest,
Thank you for taking the time to share your feedback and for staying with us at Hotel Ciputra Semarang. We’re pleased to know that you had an overall pleasant stay.
We appreciate your comment regarding the bathroom size, and your input has been shared with the management team for future improvements.
Thank you for choosing to stay with us, and we look forward to welcoming you back to Hotel Ciputra Semarang in the future.
Warm regards,
Hotel Ciputra Semarang Management
Verified Traveler
Business
10,0
/10
Reviewed 4 week(s) ago
A hotel connected to a hotel and close to the city center. Nice hotel
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Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for taking the time to share your experience at Hotel Ciputra Semarang. We are pleased to know that our hotel's strategic location made your business trip comfortable. We hope to welcome you back for an even more memorable stay. Sincerely, Hotel Ciputra Semarang Management
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Verified Traveler
10,0
/10
Reviewed 4 week(s) ago
Everything is good, what needs to be improved is that the shower is not strong enough
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Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you for your positive review of your stay at Hotel Ciputra Semarang. We are pleased to know that you had a pleasant overall experience. We have noted your feedback regarding the slow shower head and will address it immediately to improve guest comfort. We look forward to welcoming you back to Hotel Ciputra Semarang. Sincerely, Hotel Ciputra Semarang Management
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Verified Traveler
Business
10,0
/10
Reviewed 5 week(s) ago
Friendly hotel staff, complete facilities near the mall
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2 people find it helpful
Accommodation's Reply
01 Oct 2025
Dear Guest, Thank you for your positive review of your stay at Hotel Ciputra Semarang. We are delighted to hear that the friendly staff, comprehensive facilities, and our convenient location, directly connected to the mall, made your business trip convenient. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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AB
Artanabil B.
Staycation
10,0
/10
Reviewed 5 week(s) ago
Maintain the friendliness, cleanliness, okay?
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Accommodation's Reply
24 Sep 2025
Dear Artanabil, Thank you for choosing Hotel Ciputra Semarang and giving us a perfect rating. We greatly appreciate your appreciation for the friendliness of the staff and the cleanliness of the hotel. Your feedback motivates us to continuously maintain and improve the quality of our service. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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H***i
Business
10,0
/10
Reviewed 6 week(s) ago
Breakfast was delicious, the location was close to everywhere, next to the mall, and the room was comfortable. When I checked in late and found out that the AC was broken in the deluxe room, I was upgraded to the next room. The management and staff team can maintain and improve the quality of service like this. Thank you.
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2 people find it helpful
Accommodation's Reply
20 Sep 2025
Dear Guest, Thank you for sharing your experience staying with us at Hotel Ciputra Semarang. We are pleased to know that you enjoyed the breakfast, the strategic location, and the comfort of your room. We are also pleased to provide the best solution regarding your room type by providing an upgrade to ensure your stay is still enjoyable. Your positive feedback regarding management and service motivates us to continue maintaining and improving the quality of our services. We look forward to welcoming you back on your next visit. Sincerely, Hotel Ciputra Semarang Management
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