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Hotel Ciputra Semarang managed by Swiss-Belhotel International
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Hotel Ciputra Semarang managed by Swiss-Belhotel International
8,6
/10
Very Good
7.020 reviews
What Guests Say About Their Stay
Distance To City Center (174)
Staff Friendliness (165)
Bedroom (131)
Surroundings (130)
Kamyaputra
8,5
/ 10
the room is clean, direct access to mall from the lobby. service was good, parking was abysmal. This hotel is smokers paradise because they divide the breakfast area smoking and non smoking. all & all, I do not regret choosing this hotel and had a great stay!
Mj Cesc
8,8
/ 10
Friendly staff, clean room, next to the mall, stategic location, Small pool, nice lobby
ronald s.
9,7
/ 10
My family feel happy to stay at Hotel Ciputra Semarang. The room was comfortable and the breakfast was also good. The most important thing is their location, in the central of Semarang and connected directly with the mall.
Antoni A.
8,5
/ 10
Connected to mall ciputra, door separated, open with hotel room card when night time. Just walk by to simpang lima field. A lot of activities in the field, illuminating tricycle (becak), and also street food. At weekend mostly crowded. Remember request non smoking room if you not smoking when booking this hotel.
Titi S.
9,4
/ 10
Nice place to stay and comfort
In the Area
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Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Ciputra Semarang managed by Swiss-Belhotel International
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What's around Hotel Ciputra Semarang managed by Swiss-Belhotel International
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Jalan Simpang Lima No. 1 PO Box 1288, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50134
Discover More About Hotel Ciputra Semarang managed by Swiss-Belhotel International
note: hotel was previously named Hotel Ciputra Semarang managed by Swiss-Belhotel International
Location
Hotel Ciputra Semarang managed by Swiss-Belhotel International is located in area / city Pekunden.
About Hotel Ciputra Semarang managed by Swiss-Belhotel International
From business event to corporate gathering, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides complete services and facilities that you and your colleagues need.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Ciputra Semarang managed by Swiss-Belhotel International exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Ciputra Semarang managed by Swiss-Belhotel International is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Hotel Ciputra Semarang managed by Swiss-Belhotel International .
All facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Dining area
- Poolside bar
- Show cooking restaurant
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Shops
- Supermarket
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Sauna
- Spa
General
- AC
- Banquet
- Non-smoking room
- Smoking area
Connectivity
- INTERNATIONAL_CALL
- Free WiFi
Accessibilty
- Accessible parking
- Disabled access friendly
Business Facilities
- Meeting facilities
- Projector
Transportation
- Valet parking (surcharge)
Sports and Recreations
- Fitness center
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Facility
Swimming Pool open for limited number of guests per day from 6-4-2025 to 7-4-2025.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Ciputra Semarang managed by Swiss-Belhotel International | 200 |
Number of floors in Hotel Ciputra Semarang managed by Swiss-Belhotel International | 10 |
Another facilities in Hotel Ciputra Semarang managed by Swiss-Belhotel International | Coffee/tea in lobby, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Hotel Ciputra Semarang managed by Swiss-Belhotel International
What are available facilities at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
There are top facilites at Hotel Ciputra Semarang managed by Swiss-Belhotel International such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ciputra Semarang managed by Swiss-Belhotel International ?
The standard check-in time at Hotel Ciputra Semarang managed by Swiss-Belhotel International is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel Ciputra Semarang managed by Swiss-Belhotel International provide breakfast?
Yes, Hotel Ciputra Semarang managed by Swiss-Belhotel International provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Ciputra Semarang managed by Swiss-Belhotel International
Traveloka (7.020)
8,6
Very Good
From 7.020 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,7
Meal
8,5
Location
9,0
Service and Facilites
8,7
People often mention about Hotel Ciputra Semarang managed by Swiss-Belhotel International
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Jarak ke Pusat Kota (120)
Keramahan Staff (115)
Kamar Tidur (101)
Suasana (98)
Akses (96)
Ukuran Kamar (93)
Lingkungan Sekitar (92)
Kamar Mandi (85)
Area Hotel (79)
Ramah Keluarga (75)
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Traveler Reviews Hotel Ciputra Semarang managed by Swiss-Belhotel International
Number of reviews per page
20
40
Customer reviews
Y***p
Leisure
10,0
/10
Reviewed 5 day(s) ago
Thank you for your service during our stay in Semarang, more success...
I should have made a reservation on June 5 via Traveloka, but our departure was postponed and we could not get a refund for our order.
Hopefully there will be a refund service next time, thank you.
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Accommodation's Reply
12 Jun 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang as your accommodation during your visit to our city, and for the positive review you have given. We are very pleased to know that you are satisfied with our services. Your review is a motivation for our entire team to continue to provide the best service. Regarding the constraints of changing the reservation date and refund policy, we understand the situation that you are experiencing. However, because the reservation was made through a third party (Traveloka), the refund policy fully follows the provisions of the platform. We will continue to strive to establish more flexible cooperation with our partners so that in the future we can provide a more comfortable reservation experience. We look forward to welcoming you back on the next occasion. Warm regards, Hotel Management. Hotel Ciputra Semarang
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R***d
10,0
/10
Reviewed 6 day(s) ago
very nice, thank you
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Accommodation's Reply
10 Jun 2025
Dear Valued Guest, Thank you for sharing your positive review about your stay at Hotel Ciputra Semarang. We are very pleased to know that your visit was pleasant. Your gratitude is a motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Warm regards, Hotel Management. Hotel Ciputra Semarang
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RS
Rudi S.
9,1
/10
Reviewed 1 week(s) ago
The rooms are nice and well maintained, the location is very strategic, close to the mall and city center.
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Accommodation's Reply
09 Jun 2025
Dear Mr. Rudi S., Thank you for your positive review. We are very pleased to know that you feel comfortable with the room we provide and the strategic location of Hotel Ciputra Semarang which is directly connected to the shopping center and is located in the heart of the city. We will continue to strive to maintain the quality of our services and facilities so that we can always meet the expectations of our guests. We look forward to your return visit in the future. Warm regards, Hotel Ciputra Semarang Management
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R***i
9,1
/10
Reviewed 2 week(s) ago
Representative and according to price
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest, Thank you for your review. We are pleased to know that your stay at Hotel Ciputra Semarang was in line with your expectations and the price offered. We look forward to welcoming you back on your next visit. Warm regards, Hotel Ciputra Semarang Management
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Guest
10,0
/10
Reviewed 3 week(s) ago
Staff friendly and helpful. The mall is an added facility, good for customers. Facilities are adequate and the location is good.
1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Guest,
Thank you very much for your kind feedback. We are pleased to know that our staff provided friendly and helpful service, and that you found our facilities adequate and the location convenient. We take pride in offering direct access to the mall for our guests’ comfort.
We look forward to the opportunity to welcome you again in the near future.
Best regards,
Management of Hotel Ciputra Semarang
A***g
Leisure
10,0
/10
Reviewed 3 week(s) ago
Best service, lots of food, clean and comfortable
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang. Thank you for taking the time to give a positive review of your stay. We are very pleased to know that you are satisfied with our service, the comfort of the room, and the variety of food that we provide. Your review is a motivation for the entire team to continue to provide the best service for every guest. We look forward to your next visit to Hotel Ciputra Semarang. Best regards, Management of Hotel Ciputra Semarang
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M***m
Staycation
9,7
/10
Reviewed 3 week(s) ago
Overall very good, there are only a few things lacking, such as only 1 toothbrush, even though there are 2 adults and 1 baby, only 1 sandal, other than that, satisfied.
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Accommodation's Reply
02 Jun 2025
Dear Valued Guest, Warm greetings from Hotel Ciputra Semarang. Thank you for choosing to stay with us and for giving us a very valuable review. We apologize for the inconvenience caused by the room amenities such as toothbrushes and slippers that do not match the number of guests. We will immediately follow up on your feedback so that similar incidents do not happen again in the future. We are pleased to know that overall you are satisfied with our services and facilities. Hopefully we can welcome you and your family back with better service. Best regards, Management of Hotel Ciputra Semarang
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DA
Doly A. S.
9,4
/10
Reviewed 3 week(s) ago
near Simpang Lima, next to Ciputra Mall with direct access...cool
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Accommodation's Reply
02 Jun 2025
Dear Doly A. S., Warm greetings from Hotel Ciputra Semarang. Thank you for taking the time to share your experience with us. We are very pleased to know that you enjoyed our strategic location right in the Simpang Lima area and directly connected to Mall Ciputra. It is great to hear that it provided comfort during your stay. We look forward to welcoming you back for another equally cool stay experience. Best regards, Management of Hotel Ciputra Semarang
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A***l
Business
8,5
/10
Reviewed 3 week(s) ago
Nice property located strategically in the heart of Semarang city. Old-fashioned hotel, but offering great accessibility if you need to travel around Semarang city.
3 people find it helpful
Accommodation's Reply
23 May 2025
Dear Valued Guest, Thank you for trusting Hotel Ciputra Semarang as your accommodation choice during your business trip on April 22-26, 2025. We are pleased to know that our strategic location in the center of Semarang provides easy access during your stay. Your feedback regarding the classic hotel atmosphere will be our concern in maintaining comfort while improving the quality of facilities in the future. We look forward to your next visit to Hotel Ciputra Semarang. Sincerely, Hotel Ciputra Semarang Management
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IK
I Kadek D. N.
10,0
/10
Reviewed 4 week(s) ago
good hotel in the city center with spacious and clean rooms, clean toilets and spacious parking
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1 people find it helpful
Accommodation's Reply
21 May 2025
Dear Mr. i kadek D. N., Thank you for your positive review regarding your stay at Hotel Ciputra Semarang. We are very pleased to know that you are satisfied with the strategic location of our hotel, the comfort of the room, the cleanliness of the toilet, and the available parking facilities. Your input is a motivation for us to continue to provide the best service. We look forward to your return visit on the next occasion. Warm regards, Hotel Ciputra Semarang Management
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D***i
Staycation
9,4
/10
Reviewed 4 week(s) ago
The hotel is very comfortable. No wonder even though the hotel is old it is still a favorite of people. The AC has been turned off but it's still cold hahahaha.... The best thing is the bathtub. The water is very fast and fills it up and it's hot.
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Accommodation's Reply
21 May 2025
Dear Valued Guest, Thank you for taking the time to give us a positive review of your stay at Hotel Ciputra Semarang. We are pleased to know that you felt comfortable during your stay, and enjoyed the bathtub facilities and the comfort of the room temperature. Your comments about the condition of the building which remains a favorite are a motivation for us to continue to maintain the quality of our services and facilities. We look forward to welcoming you back on your next visit. Warm regards, Hotel Ciputra Semarang Management
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Bambang S.
10,0
/10
Reviewed 4 week(s) ago
It's really comfortable for a weekend stay, enjoying car free day at Simpang Lima, then having breakfast at the Ciputra Hotel with the family.
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Accommodation's Reply
21 May 2025
Dear Mr. Bambang, Thank you for taking the time to share your experience staying at Hotel Ciputra Semarang. We are very happy to know that you and your family felt comfortable during your stay, and were able to enjoy the weekend and car free day at Simpang Lima. It is an honor for us to be a part of your family's quality time. We hope to welcome you and your family back in the future. Warm regards, Hotel Ciputra Semarang Management
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E***i
8,5
/10
Reviewed 4 week(s) ago
Clean room, good service. But it smells really bad of cigarettes, I don't know if I was given the wrong room or what. Even though I ordered a non-smoking room.
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Accommodation's Reply
16 May 2025
Dear Valued Guest, Thank you for your review and trust in staying at Hotel Ciputra Semarang. We apologize for the inconvenience related to the room that allegedly smelled of cigarette smoke, even though a non-smoking room was booked. This input is very valuable for us to improve the quality of service and cleanliness of the room. Our team will immediately follow up on this so that it does not happen again. We hope to provide a better stay experience on your next visit. Best regards, Hotel Ciputra Semarang Management
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C***k
Staycation
10,0
/10
Reviewed 4 week(s) ago
Swimming pool from 0.5 meters, 1.4 meters and 1.6 meters and provided with towel facilities. Local Indonesian food variety. Rooms are very comfortable.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Valued Guest, Thank you for choosing Hotel Ciputra Semarang and taking the time to give us a positive review. We are very pleased to know that you felt comfortable during your stay, and enjoyed the swimming pool facilities with various depths and the variety of local food served. Guest satisfaction is our top priority, and reviews like this motivate us to continue to improve the quality of our services. We look forward to welcoming you back on your next visit to Semarang. Sincerely, Hotel Ciputra Semarang Management.
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Mp
Merli p.
Staycation
9,7
/10
Reviewed 4 week(s) ago
access to the mosque is close, the lobby and bar are comfortable, the staff are super friendly and enthusiastic, the food is delicious and there are many choices, it's a shame there is no beef menu.
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3 people find it helpful
Accommodation's Reply
21 May 2025
Dear Ms. Merli, Thank you for sharing your experience with us. We are very pleased to know that you felt comfortable with the lobby and bar facilities, and received friendly and enthusiastic service from our staff. Your feedback regarding the menu variations, especially the unavailability of beef dishes, has been noted and will be used as evaluation material for our culinary team to provide a better experience in the future. We look forward to welcoming you back to Hotel Ciputra Semarang. Warm regards, Hotel Ciputra Semarang Management
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ak
ario k.
Leisure
10,0
/10
Reviewed 5 week(s) ago
Old hotel but well-treated. All staff especially the receptionist named Irsyad are very fast, communicative, responsive. Parking if made valet system faster will help. Food is ok with variety, there are additional specialties, fast, friendly, clean.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr. Ario, Thank you for choosing Hotel Ciputra Semarang as your accommodation and for sharing your positive experience during your stay. We are very pleased to know that the service from our staff, especially Mr. Irsyad at the reception, has given you a great impression. We will forward your comments to him as an appreciation for his dedication and service. We also appreciate your input regarding the parking area. We have noted your suggestion regarding the valet system and will consider it to improve guest comfort in the future. It is a pleasure to know that you enjoyed the variety of food menus, cleanliness, and hospitality that we offer. Hopefully we can welcome you back in the near future with an even more enjoyable experience. Warm regards, Hotel Ciputra Semarang Management
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SS
Siti S.
Leisure
6,2
/10
Reviewed 5 week(s) ago
Booked 3 non-smoking rooms because I brought a baby, but it turned out that I was given all smoking rooms, and I got dizzy from the pungent smell of cigarettes. The breakfast menu was also not very tasty, the green bean porridge & black sticky rice with coconut milk was very very runny, the fried food was salty, and the galangal rice had no taste.
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2 people find it helpful
Accommodation's Reply
16 May 2025
Dear Ms. Siti S., Thank you for choosing Hotel Ciputra Semarang and taking the time to share your experience. We apologize for the inconvenience you experienced regarding the room assignment that did not comply with the non-smoking request. We understand how important comfort is, especially when traveling with infants. We have conveyed your feedback to the relevant team so that in the future we will be more careful in fulfilling special requests from guests. We also appreciate your review of the breakfast menu. We apologize if the dishes available did not meet your expectations. Our culinary team will review the quality of taste and presentation, especially for traditional dishes such as green bean porridge, black sticky rice, and herbal drinks. Your input is very important to us as evaluation material to continue to improve the quality of service. We look forward to welcoming you and your family back with a better experience in the future. Warm regards, Hotel Ciputra Semarang Management
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el
ervina l.
Leisure
9,1
/10
Reviewed 5 week(s) ago
We stayed here for 2 days, even though we went out often, we had fun staying here. Also, the water in the swimming pool was too cold to swim in.
Find this review helpful?
Accommodation's Reply
16 May 2025
Dear Ms. Ervina L.,
Thank you for choosing Hotel Ciputra Semarang for your recent stay.
We’re delighted to hear that you had an enjoyable experience with us, even though you spent much of your time outside the hotel.
We also appreciate your feedback regarding the swimming pool temperature. Your input is valuable to us as we continuously strive to improve our facilities and guest comfort.
We truly hope to welcome you back in the near future with an even better stay.
Warm regards,
Hotel Ciputra Semarang Management
P***a
Leisure
9,4
/10
Reviewed 5 week(s) ago
Everything went smoothly. Quite comfortable. The hotel is located in the city center. There is direct road access to Ciputra Mall. The swimming pool is not very large.
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2 people find it helpful
Accommodation's Reply
13 May 2025
Dear Valued Guest, Thank you for your review and high rating. We are pleased to know that you felt comfortable during your stay and enjoyed the strategic location and direct access to Ciputra Mall. Regarding the input regarding the size of the swimming pool, it will be our consideration to improve the facilities in the future. We hope to welcome you back to Hotel Ciputra Semarang. Warm regards, Hotel Ciputra Semarang Management
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C***v
9,7
/10
Reviewed 5 week(s) ago
4 days 3 nights...
friendly and honest staff
leftover items were not lost and returned intact
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Accommodation's Reply
16 May 2025
Dear Valued Guest, Thank you for taking the time to share your experience of staying at Hotel Ciputra Semarang. We are very pleased to know that the service of our staff, especially in terms of honesty and care, gave a positive impression during your 4 days and 3 nights with us. Your trust is a great motivation for us to continue to maintain and improve the quality of service. We look forward to your next visit, Sir/Madam. May you always be healthy and happy. Warm regards, Hotel Ciputra Semarang Management
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Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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