Does Hotel Dafam Pekanbaru provide parking?

Yes, Hotel Dafam Pekanbaru provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Dafam Pekanbaru?

Hotel Dafam Pekanbaru is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Dafam Pekanbaru

Name: Hotel Dafam Pekanbaru
Address: Jl. Sultan Syarif Qasim Kav. 150, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141, Jl. Sultan Syarif Qasim Kav. 150, Riau, 28141, Indonesia
Rating: 8.6

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8,6

/10

Very Good

6.171 reviews

What Guests Say About Their Stay

Euis F. S.

10,0

/ 10

I've stayed here many times, and it's very comfortable and clean. For the low price, it's well worth it.

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Siska Y.

10,0

/ 10

My favorite. I've stayed here three times. The seafood fried noodles are the best. I'm already planning a vacation in December. I'm not thinking about changing hotels.

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S***a

10,0

/ 10

The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.

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S***a

10,0

/ 10

The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.

See original

abdurahman

9,1

/ 10

Always one of the best options in Pekanbaru. All functions, good service, delicious meal.

In the Area

See Map

Jl. Sultan Syarif Qasim Kav. 150, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141

Main Facilities

This accommodation offers:

Bar

Laundry service

Restaurant

Luggage storage

Elevator

Family room

Laundry

note: hotel was previously named The Arowana Hotel Pekanbaru Hotel Dafam Pekanbaru is located in area / city Pekanbaru City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Hotel Dafam Pekanbaru

Jl. Sultan Syarif Qasim Kav. 150, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141

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Discover More About Hotel Dafam Pekanbaru

note: hotel was previously named The Arowana Hotel Pekanbaru

Location
Hotel Dafam Pekanbaru is located in area / city Pekanbaru City Center.

About Hotel Dafam Pekanbaru

Hotel Dafam Pekanbaru is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Hotel Dafam Pekanbaru is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Hotel Dafam Pekanbaru provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Hotel Dafam Pekanbaru is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Hotel Dafam Pekanbaru, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Dafam Pekanbaru.

If you plan to have a long-term stay, staying at Hotel Dafam Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Dafam Pekanbaru.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Dafam Pekanbaru exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Dafam Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Dafam Pekanbaru is the right place to stay.

All facilities in Hotel Dafam Pekanbaru

Facility

Bar, Cafe and Lounge

Functional Hall

Lobby

CleanAccommodation

Exterior

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Brunch
Cafe
Dining area
No alcohol
Set menu dinner
Set menu lunch

Things to Do

Barbecue
Karaoke
Massage
Spa
TV lounge

Transportation

Secure parking
Shopping center shuttle (surcharge)
Theme park shuttle (surcharge)
Valet parking (surcharge)

Connectivity

Free WiFi

General

AC
Reception hall
Banquet
Clothes dryer
Connecting rooms
Family room
Heater
Smoking area

Accessibilty

Roll-in shower
Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper
Porter
Wedding service

Business Facilities

Business center
Business facilities
Computer station
Conference hostess
Conference room
Meeting facilities
Photocopier
Printer
Projector

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Hair salon
Laundry
Supermarket

Accommodation Policy & General Information in Hotel Dafam Pekanbaru

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Dafam Pekanbaru	107
Number of floors in Hotel Dafam Pekanbaru	9
Another facilities in Hotel Dafam Pekanbaru	A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Hotel Dafam Pekanbaru

What is normal check-in & check-out time at Hotel Dafam Pekanbaru?

The standard check-in time at Hotel Dafam Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Dafam Pekanbaru provide breakfast?

Yes, Hotel Dafam Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Dafam Pekanbaru?

Hotel Dafam Pekanbaru is a 3.0-star hotel.

How many floors does Hotel Dafam Pekanbaru have?

Hotel Dafam Pekanbaru has 9 floors.

How many rooms are available at Hotel Dafam Pekanbaru?

Hotel Dafam Pekanbaru has 107 rooms in total.

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More Reviews from Other Guests in Hotel Dafam Pekanbaru

Overall Ratings & Reviews Hotel Dafam Pekanbaru

Traveloka (6.168)

Other sources (3)

8,6

Very Good

From 6.168 reviews

Provided by travelers on

Cleanliness

8,6

Room Comfort

8,6

Meal

8,4

Location

8,7

Service and Facilites

8,6

People often mention about Hotel Dafam Pekanbaru

All

Staff Friendliness (102)

Bedroom (94)

Room Space (88)

Distance to City Center (87)

Bathroom (85)

Ambiance (83)

Accessibility (82)

Hotel Area (75)

Surroundings (73)

Wifi (69)

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Traveler Reviews Hotel Dafam Pekanbaru

Number of reviews per page

Customer reviews

Euis F. S.

10,0

/10

Reviewed 3 day(s) ago

I've stayed here many times, and it's very comfortable and clean. For the low price, it's well worth it.

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Accommodation's Reply

09 Nov 2026

Dear Valued Guest, Thank you very much, Mr. Euis F. S., for your trust and loyalty in choosing Dafam Pekanbaru as your accommodation. We are delighted to hear that you were satisfied with the cleanliness and amenities we provided. We are very pleased that the quality of service and pricing we offered provided you with a pleasant and worthwhile stay. This positive review inspires our entire team to strive to maintain the highest quality and provide the best service to all our guests. We look forward to welcoming you again on your next trip. We hope you will always choose Dafam Pekanbaru as your first choice for all your travels. Sincerely, General Manager, Deden Sulaeman

See original

Siska Y.

Staycation

10,0

/10

Reviewed 1 week(s) ago

My favorite. I've stayed here three times. The seafood fried noodles are the best. I'm already planning a vacation in December. I'm not thinking about changing hotels.

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Accommodation's Reply

09 Nov 2026

Dear Valued Guest, Thank you very much, Mr. Siska Y., for your trust and loyalty in choosing Dafame Pekanbaru as your favorite hotel for the third time. We are delighted to know that you always enjoy your stays with us, and we are especially pleased to hear that Seafood Mie Goreng is one of your favorite dishes. This positive feedback motivates our entire team to continue striving for the best service and quality. We look forward to welcoming you back again during the upcoming December holidays. We hope that Dafame Pekanbaru will be your first choice for all your special moments. Thank you for being a part of the big Dafame Pekanbaru family. Sincerely, General Manager, Deden Sulaiman

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J7 Pro

10,0

/10

Reviewed 2 week(s) ago

Easy and fast service. Highly recommended.

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Accommodation's Reply

09 Nov 2026

Dear Valued Guest, Thank you for taking the time to write such an excellent review and giving Hotel Dafam Pekanbaru a perfect 10.0 rating. We are delighted to know that you were satisfied with our convenient and prompt service. Your compliments and suggestions are a source of pride and motivation for our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back to Hotel Dafam Pekanbaru again in the future. Sincerely, General Manager, Deden Sulaiman

See original

S***a

Staycation

10,0

/10

Reviewed 3 week(s) ago

The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.

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Accommodation's Reply

28 Oct 2026

Dear Valued Guest, Thank you for your kind review and your trust in Dafam Hotel Pekanbaru. We are delighted to know that your previous stay was a positive experience, making our hotel a favorite of yours. Your appreciation for the friendliness of our staff and the hotel's excellent location motivates us to strive for the best service and comfortable accommodations on every visit. We hope to welcome you back to Dafam Hotel Pekanbaru with even more impressive service. Sincerely, Deden Sulaiman, General Manager, Dafam Hotel Pekanbaru

See original

S***a

Staycation

10,0

/10

Reviewed 3 week(s) ago

The staff is very friendly. I've stayed here twice and it's now my favorite hotel. The location is strategic.

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Accommodation's Reply

28 Oct 2026

See original

I***n

10,0

/10

Reviewed 5 week(s) ago

Comfortable place, friendly service, close to the city center.

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Accommodation's Reply

08 Oct 2026

Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you for your excellent review and rating. We are delighted to know that you enjoyed your stay at Dafam Hotel Pekanbaru. We will continue to strive to improve the quality of our rooms and services. We sincerely hope to welcome you again in the future. Sincerely, Deden Sulaiman, General Manager

See original

Y***y

9,7

/10

Reviewed 5 week(s) ago

Everything is ok, the hotel is great.

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Accommodation's Reply

08 Oct 2026

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abdurahman

Business

9,1

/10

Reviewed 5 week(s) ago

A great choice for a stay in Pekanbaru, with well-functioning facilities. Enjoy delicious food at reasonable prices for a hotel. Breakfast is varied.

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Accommodation's Reply

05 Oct 2026

Dear Valued Guest, Thank you, Mr. Abdurrahman, for your positive rating and review of Dafam Hotel Pekanbaru. We are delighted to know that Dafam Hotel Pekanbaru is one of your top choices when visiting Pekanbaru. Your appreciation for the well-functioning facilities, quality food at reasonable prices, and the varied breakfast options we offer motivates our entire team to continue striving to provide the best service and guest experience. We appreciate your trust and look forward to welcoming you back to Dafam Hotel Pekanbaru on your next visit. Sincerely, Rizal Arafat, General Manager, Dafam Hotel Pekanbaru

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abdurahman

Business

9,1

/10

Reviewed 5 week(s) ago

Always one of the best options in Pekanbaru. All functions, good service, delicious meal.

Find this review helpful?

Accommodation's Reply

05 Oct 2026

Dear Valued Guest, Thank you, Mr. Abdurahman, for your excellent rating and for choosing Hotel Dafam Pekanbaru for your business trip. We are delighted to know that our facilities, service, and culinary offerings contributed to a pleasant and enjoyable stay. It is truly rewarding to hear that Hotel Dafam Pekanbaru remains one of your preferred choices in Pekanbaru. Your appreciation is a great motivation for our entire team to continuously maintain and improve the quality of our products and services. We sincerely look forward to welcoming you back to Hotel Dafam Pekanbaru and creating another memorable stay for you on your next visit. Best Regards, Rizal Arafat General Manager Hotel Dafam Pekanbaru

MASRIANI M.

8,5

/10

Reviewed 6 week(s) ago

Clean, comfortable and friendly staff 🥰

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Accommodation's Reply

05 Oct 2026

Dear Valued Guest, Thank you, Mr. Masriani M., for your time and appreciation of Hotel Dafam Pekanbaru. We are delighted to hear that you felt comfortable during your stay and were satisfied with the cleanliness of the hotel and the friendly service from our team. Guest satisfaction and comfort are our motivation to provide the best service on every stay. We hope to welcome you back to Hotel Dafam Pekanbaru again in the future and provide you with an even more memorable stay. Sincerely, Rizal Arafat, General Manager, Hotel Dafam Pekanbaru

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b***g

Staycation

9,4

/10

Reviewed 7 week(s) ago

Comfortable, strategic location. Unfortunately, there were cockroaches in the room.

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Accommodation's Reply

26 Sep 2026

Dear Valued Guest of Dafam Hotel Pekanbaru, Greetings. Thank you very much for your compliments. We are very pleased that you felt comfortable and enjoyed our excellent location. However, we apologize for the inconvenience caused by the discovery of a cockroach in your room. We will immediately forward this information to the relevant team for careful action and assessment to prevent such incidents from happening again. We hope you will give us the opportunity to welcome you back for an even better experience. Sincerely, Rizal Arafat, General Manager

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Sonny I.

Leisure

10,0

/10

Reviewed 7 week(s) ago

All the staff are friendly and very appreciative of both in-house and visiting guests. Breakfast is varied and delicious. The rooms and hotel grounds are spotless.

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Accommodation's Reply

25 Sep 2026

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INDRAMAWAN

Business

10,0

/10

Reviewed 9 week(s) ago

Good job, it was truly a pleasure staying at Hotel Dafam. Hopefully, the service will be even better in the future. Keep it up.

See original

1 people find it helpful

Accommodation's Reply

17 Sep 2026

See original

Y***o

Business

10,0

/10

Reviewed 10 week(s) ago

The hotel staff is very friendly, the food is delicious.

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Accommodation's Reply

05 Sep 2026

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A***l

6,9

/10

Reviewed 10 week(s) ago

It is good and necessary to have patrols on each floor.

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1 people find it helpful

Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for your valuable review and feedback. We are delighted to hear that you found our overall service to be very good. Regarding your suggestion about patrolling each floor, we greatly appreciate your concern for safety and comfort during your stay. We will forward this feedback to the relevant team for evaluation and improvement of the hotel's safety standards. Thank you for choosing Dafam Hotel Pekanbaru. We look forward to welcoming you back again with even better service and comfort. Sincerely, Rizal Arafat, General Manager

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Patricia

Business

10,0

/10

Reviewed 11 week(s) ago

Okay, all... Highly recommended 👍

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Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for your positive review and feedback. We are delighted that you enjoyed your stay at Dafam Hotel Pekanbaru. Your support and appreciation motivate our entire team to strive for the best possible service for all our guests. We look forward to welcoming you back again in the future. See you soon at Dafam Hotel Pekanbaru! Sincerely, Rizal Arafat, General Manager

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Patricia

Business

10,0

/10

Reviewed 11 week(s) ago

4 days stay at this hotel was very satisfying.

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Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for taking the time to write a positive review and choosing Dafam Hotel Pekanbaru as your accommodation for four days. We are delighted to hear that your stay was enjoyable. Guest satisfaction and comfort are our top priority. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back to Dafam Hotel Pekanbaru for your next stay. Sincerely, Rizal Arafat, General Manager

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Patricia

10,0

/10

Reviewed 11 week(s) ago

The hotel is really good. In terms of service and customer service, it's really good to stay at this hotel.

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Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for your positive review and for choosing Dafam Hotel Pekanbaru as your accommodation. We are delighted to know that our service and hospitality provided you with a positive and memorable experience during your stay. Your compliments motivate our entire team to strive for the best service and ensure every guest feels comfortable and well-cared for. We hope to welcome you back to Dafam Hotel Pekanbaru on your next visit for an even more memorable experience. Sincerely, Rizal Arafat, General Manager

See original

N***a

Staycation

9,1

/10

Reviewed 11 week(s) ago

A swimming pool and gym are needed. There are only two pillows in the room, no extra pillows or bolsters. The great thing is that there's no deposit required, making check-in and checkout easier. There's only one slipper provided for a room with two people. When the day changes, the slippers are no longer provided. That's probably standard operating procedure, so please understand. Only one room card/key is provided. The hospitality and food are excellent.

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Accommodation's Reply

31 Aug 2026

Dear Valued Guest, Warm greetings from Dafam Hotel Pekanbaru. Thank you for taking the time to share your stay with us. We greatly appreciate your compliments on the friendliness of our team and the quality of our food. We are delighted that the deposit-free check-in and check-out process was of convenience to you. Regarding the pool and fitness facilities, your feedback will be taken into consideration for future improvements to the hotel's facilities. We understand your suggestions regarding the number of pillows, bolsters, slippers, and room cards/keys. These requirements are in line with the hotel's standard operating procedures. However, we still appreciate your feedback and will use it in our evaluation process to further improve our services and guest comfort. Thank you for your understanding and trust in choosing Dafam Hotel Pekanbaru. We look forward to welcoming you again for an even more comfortable and memorable stay. Sincerely, Rizal Arafat, General Manager

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R***d

8,5

/10

Reviewed 11 week(s) ago

Good atmosphere, spacious and comfortable room.

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Accommodation's Reply

26 Aug 2026

Dear Valued Guest, Thank you for taking the time to share your experience and write a positive review for Dafam Hotel Pekanbaru. We are delighted to hear that you enjoyed the hotel's atmosphere and felt comfortable in the spacious rooms during your stay. Your satisfaction and comfort are the driving force behind our continued commitment to providing the best possible service to all our guests. We hope to welcome you back to Dafam Hotel Pekanbaru again and provide you with an even better stay experience on your next visit. Sincerely, Rizal Arafat, General Manager

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