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Hotel Swarna Dwipa Palembang
Hotels
Preferred Partner
8,4
/10
Very Good
2.244 reviews
What Guests Say About Their Stay
Staff Friendliness (90)
Surroundings (88)
Distance To City Center (86)
Room Space (83)
Dini Andriani Pramitasari
8,5
/ 10
Good. Location great. Near ampera site and kambang iwak. Easy to reach.
In the Area
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Jalan Tasik No.2, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30136
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Swarna Dwipa Palembang
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What's around Hotel Swarna Dwipa Palembang
Jalan Tasik No.2, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30136
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Discover More About Hotel Swarna Dwipa Palembang
note: hotel was previously named Swarna Dwipa Hotel
Location
Hotel Swarna Dwipa Palembang is a hotel in a good neighborhood, which is located at Bukit Kecil.
About Hotel Swarna Dwipa Palembang
Hotel Swarna Dwipa Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Hotel Swarna Dwipa Palembang is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Hotel Swarna Dwipa Palembang provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Hotel Swarna Dwipa Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Hotel Swarna Dwipa Palembang, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Hotel Swarna Dwipa Palembang, which you rarely find in other places.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Swarna Dwipa Palembang.
If you plan to have a long-term stay, staying at Hotel Swarna Dwipa Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Swarna Dwipa Palembang.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Swarna Dwipa Palembang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Swarna Dwipa Palembang is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Swarna Dwipa Palembang is the right place to stay.
All facilities in Hotel Swarna Dwipa Palembang
Swimming Pool
Functional Hall
Lobby
Exterior
Bedroom
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-in
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Limited hours room service
- Luggage storage
- Mobile
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Heater
- Swimming pool
- Smoking area
- Smoke-free
- Terrace
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Food and Drinks
- Breakfast
- Breakfast served to the table
- Early bird breakfast
- No alcohol
- Set menu dinner
- Snacks
Business Facilities
- Business center
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Transportation
- Area shuttle
- Car rental
- Bus/truck parking
- Secure parking
Nearby Facilities
- ATM/Banking
- Laundry
- Shops
- Supermarket
Things to Do
- Garden
- Outdoor pool
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Swarna Dwipa Palembang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Swarna Dwipa Palembang | 68 |
Number of floors in Hotel Swarna Dwipa Palembang | 3 |
Another facilities in Hotel Swarna Dwipa Palembang | Bellhop, Welcoming drinks, Concierge, Doorman, Early Check-in |
Frequently asked question in Hotel Swarna Dwipa Palembang
What are available facilities at Hotel Swarna Dwipa Palembang?
There are top facilites at Hotel Swarna Dwipa Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Swarna Dwipa Palembang?
The standard check-in time at Hotel Swarna Dwipa Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Swarna Dwipa Palembang provide breakfast?
Yes, Hotel Swarna Dwipa Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Swarna Dwipa Palembang?
Hotel Swarna Dwipa Palembang is a 3.0-star hotel.
How many floors does Hotel Swarna Dwipa Palembang have?
Hotel Swarna Dwipa Palembang has 3 floors.
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More Reviews from Other Guests in Hotel Swarna Dwipa Palembang
Traveloka (2.244)
8,4
Very Good
From 2.244 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,3
Meal
8,1
Location
8,7
Service and Facilites
8,4
People often mention about Hotel Swarna Dwipa Palembang
All
Distance to City Center (58)
Surroundings (57)
Accessibility (57)
Staff Friendliness (57)
Ambiance (52)
Room Space (52)
Bedroom (51)
Hotel Area (50)
Bathroom (43)
Family Friendly (40)
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Traveler Reviews Hotel Swarna Dwipa Palembang
Number of reviews per page
20
40
Customer reviews
LN
Leonardo N.
9,6
/10
Reviewed 5 day(s) ago
The place is okay, the price is very affordable, the cleanliness is also quite good, the most recommended is because the location is right in front of the park which is really good for relaxing.
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Verified Traveler
5,3
/10
Reviewed 6 day(s) ago
The technicians were happily smoking in their small room on the guest floor. The hallway leading to the room smelled awful, like socks worn for years without being changed. The AC might be a Daikin, but it was incredibly noisy. It looked like the compressor had been left without oil.
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D***a
Staycation
8,5
/10
Reviewed 3 week(s) ago
Our family's favorite hotel because we can jog and buy snacks, and the kids love the swimming pool.
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Accommodation's Reply
02 Oct 2025
Thank you for your trust in staying at Hotel Swarna Dwipa, we look forward to your return.
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n***r
10,0
/10
Reviewed 4 week(s) ago
Highly recommended, strategic location
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Accommodation's Reply
02 Oct 2025
Thank you, sis. We look forward to welcoming you back to Hotel Swarna Dwipa.
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Verified Traveler
10,0
/10
Reviewed 4 week(s) ago
The room is spacious, the service is good
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Accommodation's Reply
02 Oct 2025
Thank you, sis, I hope you enjoy it and stay again at Hotel Swarna Dwipa.
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A***n
Business
8,5
/10
Reviewed 4 week(s) ago
The spacious room makes it easy to stay with your family.
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Accommodation's Reply
02 Oct 2025
Thank you, sis, I hope you enjoy your stay at Hotel Swarna Dwipa again.
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YK
Yuyun K.
Staycation
8,5
/10
Reviewed 5 week(s) ago
Hotel staff is friendly, strategic location, very comfortable, satisfied.
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Accommodation's Reply
02 Oct 2025
Thank you, sis, I hope you enjoy your stay at Hotel Swarna Dwipa again.
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W***h
Staycation
10,0
/10
Reviewed 6 week(s) ago
The staff is friendly, the hotel is comfortable and clean.
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ep
erwinto p.
10,0
/10
Reviewed 8 week(s) ago
In short, this hotel is great, the service is friendly, the environment is clean.
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Accommodation's Reply
29 Aug 2025
Hi, Erwinto p. Thank you for your review. We're delighted to hear you enjoyed our service. This positive feedback will motivate us to continue providing the best service to every guest. We look forward to welcoming you back to Hotel Swarna Dwipa Palembang. Cheers! Digital Marketing
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ep
erwinto p.
10,0
/10
Reviewed 9 week(s) ago
Great, strategic location, friendly service.
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Accommodation's Reply
29 Aug 2025
Hi, Erwinto p. Thank you for your review. We're delighted to hear you enjoyed our service. This positive feedback will motivate us to continue providing the best service to every guest. We look forward to welcoming you back to Hotel Swarna Dwipa Palembang. Cheers! Digital Marketing
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R***a
8,7
/10
Reviewed 12 week(s) ago
The room is spacious, the staff is friendly. However, the AC is not cold, it's hot. The breakfast is not varied, many are empty even though there is a sign, but the staff said it was empty. The bathroom curtains are dirty.
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Hi, R*a. Thank you for your review. We're pleased to hear that you enjoyed our spacious room and the friendly service from our staff. However, we apologize for any inconvenience you experienced with the air conditioning, breakfast options, and the condition of the bathroom curtains. Your feedback is invaluable for us in improving our service in the future. Our team has noted this and will be making improvements to ensure your next stay is even more enjoyable. We look forward to welcoming you back with even better service. Cheers! Digital Marketing
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F***a
8,7
/10
Reviewed 12 week(s) ago
The room's AC was leaking, the pillows smelled musty, and the room was stuffy, so we asked to move rooms. The staff responded well.
We only had one room card.
The breakfast was quite varied, and it was close to KI Park for morning exercise.
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Accommodation's Reply
29 Aug 2025
Hi, F*a. Thank you for your review. We're pleased to hear that you enjoyed our spacious room and the friendly service from our staff. However, we apologize for any inconvenience you experienced with the air conditioning, breakfast options, and the condition of the bathroom curtains. Your feedback is invaluable for us in improving our service in the future. Our team has noted this and will be making improvements soon to ensure your next stay is even more enjoyable. We look forward to welcoming you back with even better service. Cheers! Digital Marketing
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E
Edisumartono
Staycation
10,0
/10
Reviewed 12 week(s) ago
Good, neat, friendly, clean and comfortable.
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Accommodation's Reply
29 Aug 2025
Hi, Edisumartono. Thank you for your review. We're delighted to hear you enjoyed our service. This positive feedback will motivate us to continue providing the best service to every guest. We look forward to welcoming you back to Hotel Swarna Dwipa Palembang. Cheers! Digital Marketing
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MM
Mulyadi M.
9,7
/10
Reviewed 13 week(s) ago
Friendly and good service.. Awesome..
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Accommodation's Reply
29 Aug 2025
Hi, Mulyadi M. Thank you for your review. We're delighted to hear you enjoyed our service. This positive feedback will motivate us to continue providing the best service to every guest. We look forward to welcoming you back to Hotel Swarna Dwipa Palembang. Cheers! Digital Marketing
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R***i
10,0
/10
Reviewed 14 week(s) ago
Maintain the good quality
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Accommodation's Reply
29 Aug 2025
Hi, R*i. Thank you for your review. We're delighted to hear you enjoyed our service. This positive feedback will motivate us to continue providing the best service to every guest. We look forward to welcoming you back to Hotel Swarna Dwipa Palembang. Cheers! Digital Marketing
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G***t
Leisure
10,0
/10
Reviewed 14 week(s) ago
The hotel staff is friendly and very helpful. It was a very comfortable stay. The swimming pool is also nice.
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Accommodation's Reply
29 Aug 2025
Hi, G*t. Thank you for your review. We're delighted to hear you enjoyed our service. This positive feedback will motivate us to continue providing the best service to every guest. We look forward to welcoming you back to Hotel Swarna Dwipa Palembang. Cheers! Digital Marketing
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A***a
Leisure
8,6
/10
Reviewed 14 week(s) ago
When it was time for breakfast, many of the items were empty, just what was left, but it took a while to add more, please fix it
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Hi, A*a. Thank you for your review. We're pleased to hear that you enjoyed our spacious room and the friendly service from our staff. However, we apologize for any inconvenience you experienced with the air conditioning, breakfast options, and the condition of the bathroom curtains. Your feedback is invaluable for us in improving our service in the future. Our team has noted this and will be making improvements soon to make your next stay even more enjoyable. We look forward to welcoming you back with even better service. Cheers! Digital Marketing
See original
d***y
8,5
/10
Reviewed 15 week(s) ago
Very good and access to everywhere is close
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Accommodation's Reply
29 Aug 2025
Hi, Erwinto p. Thank you for your review. We're delighted to hear you enjoyed our service. This positive feedback will motivate us to continue providing the best service to every guest. We look forward to welcoming you back to Hotel Swarna Dwipa Palembang. Cheers! Digital Marketing
See original
Y***a
Staycation
8,4
/10
Reviewed 16 week(s) ago
My room's AC can't be turned down. When it's turned off, the indoor unit doesn't turn off, and it's really noisy. There are many menus for breakfast, but at 7:30 a.m. most of them are gone. The fried rice is delicious. The pool is clean. The bathroom curtain is dirty. The location is really strategic. There are many places to hang out. The only thing that makes it uncomfortable is the AC. Yesterday I found out that the AC was having problems at 9 p.m., so I was too lazy to complain. Maybe next time if you want to stay overnight, tell me at the beginning that the AC is having problems and immediately ask for a room change.
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Accommodation's Reply
29 Aug 2025
Hi, Y*a. Thank you for your review. We're pleased to hear that you enjoyed our spacious room and the friendly service from our staff. However, we apologize for any inconvenience you experienced with the air conditioning, breakfast options, and the condition of the bathroom curtains. Your feedback is invaluable for us in improving our service in the future. Our team has noted this and will be making improvements soon to make your next stay even more enjoyable. We look forward to welcoming you back with even better service. Cheers! Digital Marketing
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a***h
Staycation
5,8
/10
Reviewed 16 week(s) ago
friendly staff, it's just a shame that the facilities don't match the class of a hotel in the middle of a busy center....from the bed that doesn't look like a hotel of its class,, the bathroom doesn't have a shower curtain...the pillows are small...the breakfast is far from delicious,,,you could say it's like an inn or far below a regular inn, not a hotel...both from the minimal variety of food...the fruit runs out, no more is added...the side dishes run out, waiting a long time before they are added...the worst restaurant I've ever tasted
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
HI, A*h. Thank you for taking the time to leave a review. We're sorry to hear that your stay didn't meet your expectations. We truly appreciate your appreciation for the friendliness of our staff, but we also understand your disappointment with the room amenities and breakfast. We've noted your feedback regarding the comfort of the bed, bathroom amenities, and the quality and availability of the breakfast menu and will follow up with the relevant team. This is a serious concern for us as we strive to improve the quality of our services and facilities to meet the required standards. We hope to have the opportunity to provide an even better stay on your next visit. Cheers! Digital Marketing
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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