Hotel Tentrem Jakarta

Hotels
9,5
/10
Exceptional
172 reviews

What Guests Say About Their Stay

Bedroom (53)
Room Space (52)
Taste (48)
Staff Friendliness (47)
Aldmond A.
9,7
/ 10
Beautiful room, amazing amenities, and delicious breakfast. For the price you're getting your money's worth
Felicia M. U.
8,5
/ 10
The hotel was marvelous, staffs were amazing, breakfast, afternoon tea, and supper before dinner were impeccable.
In the Area
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Jalan Alam Sutera Boulevard No. 11, Serpong, Tangerang Selatan, Banten, Indonesia, 15325

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Hotel Tentrem Jakarta is a good choice when you are visiting Alam Sutera. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Tentrem Jakarta

Jalan Alam Sutera Boulevard No. 11, Serpong, Tangerang Selatan, Banten, Indonesia, 15325
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Lobby Hotel Tentrem Jakarta
Lobby 2 Hotel Tentrem Jakarta

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Location


Staying at Hotel Tentrem Jakarta is a good choice when you are visiting Alam Sutera.

About Hotel Tentrem Jakarta

Hotel Tentrem Jakarta is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Hotel Tentrem Jakarta provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Hotel Tentrem Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Hotel Tentrem Jakarta, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Tentrem Jakarta.

If you plan to have a long-term stay, staying at Hotel Tentrem Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Hotel Tentrem Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at Hotel Tentrem Jakarta will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Tentrem Jakarta is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Tentrem Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Tentrem Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Tentrem Jakarta.

All facilities in Hotel Tentrem Jakarta

Bar, Cafe and Lounge Hotel Tentrem Jakarta
Bar, Cafe and Lounge
Swimming Pool Hotel Tentrem Jakarta
Swimming Pool
Fitness Center Hotel Tentrem Jakarta
Fitness Center
Functional Hall Hotel Tentrem Jakarta
Functional Hall
Common Space Hotel Tentrem Jakarta
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Cafe
  • Continental breakfast
  • Gluten-free meals
  • No alcohol
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

In-room Facilities

  • Bathrobe
  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Sauna
  • Spa

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • In-room accessibility
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops
  • Supermarket

Kids and Pets

  • CRIBS
  • Highchairs

Connectivity

  • INTERNATIONAL_CALL
  • Free WiFi

Family-friendly Facilities

  • Kids club

Transportation

  • Valet parking (surcharge)

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Tentrem Jakarta

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit

Deposit IDR 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Tentrem Jakarta
200
Number of floors in Hotel Tentrem Jakarta
20
Another facilities in Hotel Tentrem Jakarta
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Hotel Tentrem Jakarta

What are available facilities at Hotel Tentrem Jakarta?
There are top facilites at Hotel Tentrem Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Tentrem Jakarta?
The standard check-in time at Hotel Tentrem Jakarta is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Tentrem Jakarta provide breakfast?
Yes, Hotel Tentrem Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Tentrem Jakarta?
Hotel Tentrem Jakarta is a 5.0-star hotel.
How many floors does Hotel Tentrem Jakarta have?
Hotel Tentrem Jakarta has 20 floors.
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More Reviews from Other Guests in Hotel Tentrem Jakarta

Traveloka (168)
Other sources (4)
9,5
Exceptional
From 168 reviews
Provided by travelers on
Cleanliness

9,4

Room Comfort

9,5

Meal

9,2

Location

9,3

Service and Facilites

9,3

People often mention about Hotel Tentrem Jakarta
All
Bedroom (27)
Room Space (25)
Staff Friendliness (23)
Bathroom (23)
Variety (22)
Hotel Area (21)
Surroundings (20)
Ambiance (20)
Taste (20)
Activity Option (15)
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Traveler Reviews Hotel Tentrem Jakarta

Number of reviews per page
20
40
Customer reviews
h***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 hour(s) ago
Hotel Tentrem really has classy service
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Aldmond A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Beautiful room, amazing amenities, and delicious breakfast. For the price you're getting your money's worth
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J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6,9
/10
Reviewed 2 week(s) ago
Everything was fine, except for the hospitality and service at the restaurant. When I checked in, I was asked about breakfast hours, and I chose 6-8, with the check-in staff confirming that it was okay to wait past that time. The next morning, I arrived at the restaurant at 7:50 and was told I could only stay until 9:00. I asked why the check-in staff hadn't informed me of this. They simply smiled (with an arrogant expression) and offered no apology. My family usually eats breakfast in less than 45 minutes, but I regretted the lack of information at check-in, and the lack of apology from the staff for the missed information. Secondly, I asked another staff member for a glass of apple juice for my child. The staff member, who was standing on the sidelines (doing nothing), informed me that the juice was available in the next room, but made no effort to bring it to my table. For a hotel with a rate of 2.5 million per night, it is confirmed that it will lose in terms of service to the Res*nda Hotel owned by the P*dma Group (with a lower rate than this Tentrem Hotel).
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Felicia M. U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The hotel was marvelous, staffs were amazing, breakfast, afternoon tea, and supper before dinner were impeccable.
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dian a.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Every detail was perfect – super comfortable room, delicious food, and a truly homey vibe. Plus, there was a sweet little birthday celebration from the hotel 🎂🥂 Thank you for the lovely birthday compliment! 💖 Definitely will come back! #TentremExperience #BirthdayStaycation
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2 people find it helpful
d***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
It's always fun to stay at the Tentrem Hotel (whether in Jakarta or Jogja) but it's a shame this time I was disappointed with the breakfast which was divided into two places and the time had to be booked first whether I wanted to go to one place or the other. The menu also lacked variety at the impromptu place. It seems like we need to think again about how to be comfortable and be able to enjoy breakfast because Tentrem is famous for its comfortable and varied restaurants.
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1 people find it helpful
Vidyapati W. M.
icon-origin-TRAVELOKA
9,6
/10
Reviewed 8 week(s) ago
Suggests a more aged tenant friendly bathroom
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L***a
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Staycation
icon-origin-TRAVELOKA
8,4
/10
Reviewed 8 week(s) ago
The food is not fresh and the drinking water glass smells fishy.
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2 people find it helpful
gabriella m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
This was my 3rd stay at Hotel Tentrem Jakarta, and once again, they have amazed me and made me want to return every time. The room was beautifully decorated for my mom, with thoughtful welcome presents and heartfelt cards that truly touched us. We were even upgraded to a more spacious room, giving us more space to relax and cuddle as a family, such a sweet gesture! I am beyond grateful to the Duty Manager, as well as Mbak Indira, Mbak Shada, Mbak Clara, Mbak Rere, Ryu for their warmth and genuine care. Thank you for making every member of my family feel so happy and at home during our stay. You all truly work with your hearts and deserve all the appreciation! And a special hello to our lovely Mbak Raisya at the egg station, who made my daughter feel extra special with a delicious French toast just for her. We can’t wait to come back to this beautiful and heartwarming hotel! ❤️
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
Great Hotel Services ...........
1 people find it helpful
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Jihad D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The facilities are very good, the atmosphere is calming, comfortable, appropriate, makes you feel at peace 👌🏻
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 12 week(s) ago
I happened to get a room with incomplete amenities. No mineral water and slippers. After requesting via WhatsApp to the service center, it was delivered. Waiting for the room to be ready was also long, only around 4 pm could I enter the room. Maybe because it was a long weekend and the hotel was very full, so the staff was a bit overwhelmed. Overall it's okay. All the staff are also super friendly.
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1 people find it helpful
B***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
Everything was perfect except for a slight shortcoming at breakfast. The menu options were very diverse, but in terms of taste, we felt it was still inferior compared to Chanti Semarang (managed by Tentrem).
1 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 week(s) ago
Everything is very good, only the swimming pool seems to have a bit of chlorine. My room seems to not have complete amenities unlike my son's room which is fully stocked.
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Adi J. R.
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Staycation
icon-origin-TRAVELOKA
8,9
/10
Reviewed 17 week(s) ago
Actually the service is quite satisfying, it's just that during long weekends it's a bit overwhelming, starting from the long check-in time, the SOP for handling queues that needs to be improved and the restaurant capacity during breakfast is inadequate. Maybe in the future they can use the ballroom that is set up as a breakfast area.
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3 people find it helpful
S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 20 week(s) ago
Please pay attention to safety for Aruna Kids Club. There are pads provided under the slide because many children play and directly hit the hard floor.
2 people find it helpful
Muliadi
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 21 week(s) ago
My child really loves the kids club here, but the food options for kids, especially non-spicy ones, are quite limited.
4 people find it helpful
I***e
icon-origin-TRAVELOKA
10,0
/10
Reviewed 22 week(s) ago
so happy bs staycation the sni..keren
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4 people find it helpful
A***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 22 week(s) ago
Staff's services were top-notch. We had a slight delay for checking-in due to long weekend rush, and the staffs provides refreshment in the hall to compensate it. The room was clean and comfy, and there is a big convenience store just a walking stroll away beside the hotel. Oh, the pecel ice cream is definitely must-try
3 people find it helpful
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RIFA H.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 22 week(s) ago
Nice hotel for family vacation.
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Number of reviews per page
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