Tunjungan Hotel Surabaya

Hotels
Preferred Partner Plus
7,9
/10
Very Good
12.329 reviews

What Guests Say About Their Stay

Distance To City Center (291)
Room Space (265)
Staff Friendliness (263)
Accessibility (238)

Juang P.

9,4
/ 10
I really enjoyed staying at this hotel. The staff was very friendly, it was clean, and it was in a great location. The Wi-Fi was also fast. It was perfect for a hotel visit.
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Verified Traveler

10,0
/ 10
This is a fairly old hotel, and I really like the ambiance and cleanliness. The service is also excellent, with friendly staff. The hotel's proximity to Tunjungan Plaza and other destinations makes it easy to get around Surabaya. I recommend this hotel to my friends.
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Edwin d.

10,0
/ 10
Hotel staff are professional, friendly, polite, serve with heart, strategic, clean, comfortable, complete breakfast, variety, delicious, abundant, great๐Ÿ‘
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I***n

9,7
/ 10
Very friendly prices with real hotel facilities, comfortable, spacious rooms, very strategic location, friendly service.
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Firda A. P.

10,0
/ 10
Recommended. The most impressive thing is that the hotel staff is very friendly, unlike hotel staff in other places. So it's very comfortable to stay here. The location is also next to the mall, just walking distance. The room is comfortable and clean. Next time will definitely come back here.
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In the Area
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Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Hotel Tunjungan Staying at Tunjungan Hotel Surabaya is a good choice when you are visiting Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Tunjungan Hotel Surabaya

Jln. Tunjungan 102-104, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60011
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Lobby Tunjungan Hotel Surabaya
Lobby 2 Tunjungan Hotel Surabaya

Discover More About Tunjungan Hotel Surabaya

note: hotel was previously named Hotel Tunjungan

Location


Staying at Tunjungan Hotel Surabaya is a good choice when you are visiting Tegalsari.

About Tunjungan Hotel Surabaya

Are you a shopaholic? Staying at Tunjungan Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Tunjungan Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Tunjungan Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Tunjungan Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Tunjungan Hotel Surabaya is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotelโ€™s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether youโ€™re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Tunjungan Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Get precious and unforgettable moment during your stay at Tunjungan Hotel Surabaya.

All facilities in Tunjungan Hotel Surabaya

Bar, Cafe and Lounge Tunjungan Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool Tunjungan Hotel Surabaya
Swimming Pool
Fitness Center Tunjungan Hotel Surabaya
Fitness Center
Functional Hall Tunjungan Hotel Surabaya
Functional Hall
Lobby Tunjungan Hotel Surabaya
Lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

General

  • AC
  • Heater
  • Non-smoking room
  • Smoking area

Things to Do

  • Massage
  • Outdoor pool

Business Facilities

  • Business center
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Pool or Snooker

Connectivity

  • LAN Internet

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Tunjungan Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 13:00

General Check-in Instructions

Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 13:00
Available rooms at Tunjungan Hotel Surabaya
272
Number of floors in Tunjungan Hotel Surabaya
10
Another facilities in Tunjungan Hotel Surabaya
24-hour room service, Room service, Safety deposit box, WiFi in public area, Bathtub

Frequently asked question in Tunjungan Hotel Surabaya

What are available facilities at Tunjungan Hotel Surabaya?
There are top facilites at Tunjungan Hotel Surabaya such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tunjungan Hotel Surabaya?
The standard check-in time at Tunjungan Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 13:00
What is the star rating of Tunjungan Hotel Surabaya?
Tunjungan Hotel Surabaya is a 4.0-star hotel.
How many floors does Tunjungan Hotel Surabaya have?
Tunjungan Hotel Surabaya has 10 floors.
How many rooms are available at Tunjungan Hotel Surabaya?
Tunjungan Hotel Surabaya has 272 rooms in total.
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More Reviews from Other Guests in Tunjungan Hotel Surabaya

Overall Ratings & Reviews Tunjungan Hotel Surabaya

Traveloka (12.306)
Other sources (23)
8,0
Very Good
From 12.306 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

7,9

Meal

7,8

Location

8,7

Service and Facilites

8,0

People often mention about Tunjungan Hotel Surabaya
All
Distance to City Center (188)
Room Space (180)
Staff Friendliness (174)
Bedroom (171)
Accessibility (155)
Ambiance (150)
Bathroom (143)
Hotel Area (140)
Surroundings (138)
Family Friendly (113)
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Most Recent
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Traveler Reviews Tunjungan Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Mohammad A.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 day(s) ago
Although the hotel is old, cleanliness is maintained, the staff is friendly
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beatrice
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 day(s) ago
The staff was very nice and polite; they provide good information for us. The room that I stayed in was very comfortable and luxurious in design. However, the first time I came in the room (check in) I ran out of toilet tissue, perhaps this could be taken into consideration as to check the roomโ€™s facilities completely; also, I was only given one footwear even though itโ€™s for two. All in all, it was a great experience.
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Panji
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Easily accessible location. Clean and tidy hotel. Good and friendly service.
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N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The best choice for a stay in SBY, strategic location, affordable price, and excellent facilities. Highly recommended.
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Ayu A. R.
icon-origin-TRAVELOKA
7,8
/10
Reviewed 2 week(s) ago
The hotel is horrible and accessing the elevator is a bit difficult because you have to use a card that keeps asking for top ups. Basically, don't stay at this hotel.
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2 people find it helpful
Juang P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
I really enjoyed staying at this hotel. The staff was very friendly, it was clean, and it was in a great location. The Wi-Fi was also fast. It was perfect for a hotel visit.
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Michael K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
The hotel staff are very friendly and helpful. The rooms are also very clean and cool. Although the hotel is older, it is still kept clean.
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 week(s) ago
Strategic location, but the corridor to the room is a bit gloomy, in the superior app option you can get a city view but in reality it doesn't, city view is only available for deluxe and above, maybe the description of the room options needs to be improved, thank you
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1 people find it helpful
Rini S. n.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
very friendly staff..the food is delicious and it's close. I hope this hotel continues to be successful....
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T***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Everything was great, except the description for the window facing the city lights didn't specify whether it would be as requested. Even though I provided additional information along with the window, they all asked if it was appropriate. And just a suggestion about the hair dryer: it might be time to replace it because it takes a long time to dry and gives off a burnt smell. That's all. As for the service, no questions asked; they were very friendly.
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L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Staff is very friendly, highly recommended
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6,3
/10
Reviewed 4 week(s) ago
For a hotel close to a mall, the facilities are poorly maintained. The swimming pool is dirty, the water is murky, and the changing rooms are also dirty. The room smelled of cigarettes upon arrival. The bathtub was dirty, possibly due to the hotel's age and lack of maintenance.
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1 people find it helpful
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Maman R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Comfortable, even though the building is old
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F***y
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 week(s) ago
Easy and fast check-in - check-out. We asked for connecting rooms and they gave us. Old hotel but well maintained. The room is very spacious and clean. The bed is so comfy ๐Ÿ™‚ Just next to Tunjungan mall.
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R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
The third check-in took a while. But it was still the best stay at this hotel, as it's close to the shopping center.
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N***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
Thank you Tunjungan Hotel. Everyone was friendly, the food was delicious, and it was close to the mall.
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A***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Very satisfied with Hotel Tunjungan
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G***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
Strategic location in the city center, near Tunjungan Plaza.
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Siti K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
All good and close to the mall
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Istian W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
All staff are friendly and care about customers.
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1 people find it helpful
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Tunjungan Hotel Surabaya

Traveloka (12.306)
Other sources (23)
8,0
Very Good
From 12.306 reviews
Provided by travelers on
Cleanliness

8,0

Room Comfort

7,9

Meal

7,8

Location

8,7

Service and Facilites

8,0

People often mention about Tunjungan Hotel Surabaya
All
Distance to City Center (188)
Room Space (180)
Staff Friendliness (174)
Bedroom (171)
Accessibility (155)
Ambiance (150)
Bathroom (143)
Hotel Area (140)
Surroundings (138)
Family Friendly (113)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Tunjungan Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
Profile Picture
Mohammad A.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 day(s) ago
Although the hotel is old, cleanliness is maintained, the staff is friendly
Translated by Google Icon
See original
Find this review helpful?
beatrice
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 6 day(s) ago
The staff was very nice and polite; they provide good information for us. The room that I stayed in was very comfortable and luxurious in design. However, the first time I came in the room (check in) I ran out of toilet tissue, perhaps this could be taken into consideration as to check the roomโ€™s facilities completely; also, I was only given one footwear even though itโ€™s for two. All in all, it was a great experience.
Read More
Find this review helpful?
Panji
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
Easily accessible location. Clean and tidy hotel. Good and friendly service.
Translated by Google Icon
See original
Find this review helpful?
N***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The best choice for a stay in SBY, strategic location, affordable price, and excellent facilities. Highly recommended.
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Find this review helpful?
Ayu A. R.
icon-origin-TRAVELOKA
7,8
/10
Reviewed 2 week(s) ago
The hotel is horrible and accessing the elevator is a bit difficult because you have to use a card that keeps asking for top ups. Basically, don't stay at this hotel.
Translated by Google Icon
See original
2 people find it helpful
Juang P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
I really enjoyed staying at this hotel. The staff was very friendly, it was clean, and it was in a great location. The Wi-Fi was also fast. It was perfect for a hotel visit.
Translated by Google Icon
See original
Find this review helpful?
Michael K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
The hotel staff are very friendly and helpful. The rooms are also very clean and cool. Although the hotel is older, it is still kept clean.
Translated by Google Icon
See original
Find this review helpful?
E***a
icon-Business
Business
icon-origin-TRAVELOKA
8,4
/10
Reviewed 3 week(s) ago
Strategic location, but the corridor to the room is a bit gloomy, in the superior app option you can get a city view but in reality it doesn't, city view is only available for deluxe and above, maybe the description of the room options needs to be improved, thank you
Translated by Google Icon
See original
1 people find it helpful
Rini S. n.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
very friendly staff..the food is delicious and it's close. I hope this hotel continues to be successful....
Translated by Google Icon
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Find this review helpful?
T***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Everything was great, except the description for the window facing the city lights didn't specify whether it would be as requested. Even though I provided additional information along with the window, they all asked if it was appropriate. And just a suggestion about the hair dryer: it might be time to replace it because it takes a long time to dry and gives off a burnt smell. That's all. As for the service, no questions asked; they were very friendly.
Read More
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See original
Find this review helpful?
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Staff is very friendly, highly recommended
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
6,3
/10
Reviewed 4 week(s) ago
For a hotel close to a mall, the facilities are poorly maintained. The swimming pool is dirty, the water is murky, and the changing rooms are also dirty. The room smelled of cigarettes upon arrival. The bathtub was dirty, possibly due to the hotel's age and lack of maintenance.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Maman R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Comfortable, even though the building is old
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F***y
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 week(s) ago
Easy and fast check-in - check-out. We asked for connecting rooms and they gave us. Old hotel but well maintained. The room is very spacious and clean. The bed is so comfy ๐Ÿ™‚ Just next to Tunjungan mall.
Find this review helpful?
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
The third check-in took a while. But it was still the best stay at this hotel, as it's close to the shopping center.
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N***i
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
Thank you Tunjungan Hotel. Everyone was friendly, the food was delicious, and it was close to the mall.
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A***L
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Very satisfied with Hotel Tunjungan
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G***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
Strategic location in the city center, near Tunjungan Plaza.
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Siti K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
All good and close to the mall
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Profile Picture
Istian W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
All staff are friendly and care about customers.
Translated by Google Icon
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1 people find it helpful
Number of reviews per page
20
40