Ibis Samarinda

Hotels
8,6
/10
Very Good
4.954 reviews

What Guests Say About Their Stay

Staff Friendliness (186)
Distance To City Center (175)
Ambiance (174)
Bedroom (171)
Joan A. S.
9,7
/ 10
Nginap yang kesekian kali-nya di sini. Hotel yang sangat recommended, lokasi hotel sangat strategis, semua karyawan-nya ramah. Check-in nya enggak perlu nunggu waktu lama, apalagi si bocil suka banget sama kolam renang-nya. Pokoknya the best lah 👍.
I***a
10,0
/ 10
Kamarnya nyaman, bersih, pelayanannya ramah dan sigap. Menu makanannya juga enak.
W***a
9,4
/ 10
My first experience, and it didn't disappoint at all. The hotel was comfortable, clean, and kid-friendly. I even got a fruit gift. Thank you so much to Ibis Hotel, it's now our family's favorite hotel in Samarinda.🥰
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Deny R.
8,5
/ 10
strategic hotel, if you want delicious culinary, there are many choices in the lobby area, great swimming pool, live music, basically enjoy your stay at this hotel. recommended ✌️
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W***i
10,0
/ 10
nice thank you for the service, everyone is friendly..clean and comfortable close to everywhere. The kids love it especially the swimming pool. Will definitely come here again 🫶
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In the Area
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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Ibis Samarinda is a hotel in a good neighborhood, which is located at Samarinda City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ibis Samarinda

Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112
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Lobby Ibis Samarinda
Lobby 2 Ibis Samarinda

Discover More About Ibis Samarinda

Location


Ibis Samarinda is a hotel in a good neighborhood, which is located at Samarinda City Center.

About Ibis Samarinda

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ibis Samarinda.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ibis Samarinda is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Ibis Samarinda is the right place to stay.

All facilities in Ibis Samarinda

Bar, Cafe and Lounge Ibis Samarinda
Bar, Cafe and Lounge
Functional Hall Ibis Samarinda
Functional Hall
Lobby Ibis Samarinda
Lobby
Exterior Ibis Samarinda
Exterior
Others Ibis Samarinda
Others

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

General

  • Swimming pool

Accommodation Policy & General Information in Ibis Samarinda

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Ibis Samarinda
13
Another facilities in Ibis Samarinda
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in Ibis Samarinda

What are available facilities at Ibis Samarinda?
There are top facilites at Ibis Samarinda such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ibis Samarinda?
The standard check-in time at Ibis Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Ibis Samarinda?
Ibis Samarinda is a 3.0-star hotel.
How many floors does Ibis Samarinda have?
Ibis Samarinda has 13 floors.
Does Ibis Samarinda provide parking?
Yes, Ibis Samarinda provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Ibis Samarinda

Overall Ratings & Reviews Ibis Samarinda

Traveloka (4.948)
Other sources (6)
8,6
Very Good
From 4.948 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,6

Location

8,8

Service and Facilites

8,7

People often mention about Ibis Samarinda
All
Ambiance (103)
Staff Friendliness (102)
Bedroom (98)
Distance to City Center (96)
Hotel Area (90)
Bathroom (86)
Variety (82)
Accessibility (80)
Family Friendly (73)
Taste (73)
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Traveler Reviews Ibis Samarinda

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Great place to stay, strategically located in the city
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Best regards from ibis Samarinda, Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you enjoyed our strategic location. We appreciate the value you have placed on us and look forward to welcoming you back again for an even better and more enjoyable experience in the future. Best regards, Seto Marzono, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Good place, nice for stay, keep working.
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Accommodation's Reply
28 Oct 2025
Dear Mr. Valued Guest, Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We're truly grateful for your support and delighted to have had the opportunity to welcome you at ibis Hotel Samarinda. We wish you all the best as well and look forward to seeing you again on your next visit. Kind regards, Seto Marsono. General Manager
Z***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Friendly service, cleanliness of the hotel area and rooms is quite good, located near mall access...
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Accommodation's Reply
27 Oct 2025
Dear Director/Madam, Sincerely yours, ibis Samarinda Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you enjoyed our location, facilities and the service provided by our team. These reviews are an encouragement to all our staff and we hope that we will continue to provide the best service possible. The entire ibis team looks forward to welcoming you back for another memorable experience. Sincerely, Seto Marzono, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff is very friendly and helpful
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We're truly grateful for your support and delighted to have had the opportunity to welcome you at ibis Hotel Samarinda. We wish you all the best as well and look forward to seeing you again on your next visit. Kind regards, Seto Marsono General Manager
Rudi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The atmosphere is very cozy and comfortable. The lobby is clean and the nightlife is very interesting.
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Accommodation's Reply
27 Oct 2025
Dear Mr. Rudy A., Sincerely from ibis Samarinda, Thank you for taking the time to share your comments regarding your stay at our hotel. We are very glad that you enjoyed our comfortable and warm atmosphere, the cleanliness of our lobby and the nightlife we provided. Your comments are a driving force for us to continue to strive to provide the best service. The entire ibis team looks forward to welcoming you back again for another memorable experience. Best regards, Seto Marzono, General Manager
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Panji N.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
Good ambiance, good taste of food, close to public area
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Accommodation's Reply
27 Oct 2025
Dear Mr. Panji N, Warmest regards from ibis Samarinda, Thank you for your kind feedback. We’re delighted to hear that you enjoyed the good ambiance, tasty food, and our convenient location close to public areas. Your appreciation truly motivates our team to continue providing the best experience for our guests. We wish you all the best as well and look forward to seeing you again on your next visit. Best regards, Seto Marsono General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The spacious room atmosphere and beautiful surrounding views make the heart feel cool, thank you.
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Accommodation's Reply
27 Oct 2025
Greetings from ibis Samarinda! Thank you for your recent review of our hotel. We are delighted that you enjoyed your stay. The entire ibis team looks forward to providing you with another memorable experience. Thank you! General Manager Seto Marsono.
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C***e
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The staff was very friendly and helped with the check-in process quickly.
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Warmest regards from ibis Samarinda. Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you enjoyed the service provided by our team. Such comments are a great encouragement for all our staff to continue to strive to provide the best service possible. The entire ibis team looks forward to welcoming you back again for another memorable experience. Best regards, Seto Marzono, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The room is nice for resting
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Best regards from ibis Samarinda Thank you for taking the time to share your comments regarding your stay. We are delighted that you enjoyed your stay with our hotel facilities. We appreciate the value you have provided and we look forward to welcoming you back again for an even better and more enjoyable experience in the future. Best regards, Seto Marzono, General Manager
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r***u
icon-origin-TRAVELOKA
6,7
/10
Reviewed 4 week(s) ago
Not very clean, there are cockroaches. The twin bed is too small,
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g***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Recommended for those who want to staycation
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Endang
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
I made it as a honeymoon gift for our children, and they were happy,
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Accommodation's Reply
27 Oct 2025
Dear Mr. Ndang P., Warmest regards, Ibis Samarinda Thank you for taking the time to write a review of our hotel. We are so glad that your child had a great experience during their stay with us. We appreciate your comments and look forward to welcoming you and your family back again for even better and more enjoyable experiences in the future. Best regards, Seto Marzono, General Manager
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Gretta P.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 5 week(s) ago
1. I've stayed here many times, and I thought things had changed. It turns out it's the same; the staff are still discriminatory. 2. In the middle of the night, it suddenly got really hot, as if the AC wasn't on, even though no one was messing with the AC (it was kind of scary). 3. I'd selected no smoking on the app, and even asked the receptionist, "No smoking, Miss?", and still been given a floor that TURNED OUT as a designated smoking area (p, intended). 4. When I first entered room 1, it smelled so bad I had to change the sheets and pillowcases because the smell was so intense I couldn't smell them. 5. When I got to room 2, when I turned off the AC, it suddenly smelled so bad it was so bad I couldn't breathe. I called the receptionist and they said, "Let's check it out." I waited until check out, but no one came. 😮‍💨 I reconfirmed at check out, and they said if I asked for it on the app, it would depend on room availability (okay), but I'd already asked the receptionist (what's the point of it, btw).
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Dedi H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
Comfortable, clean rooms, swimming pool, restaurant, coffee shop, children's play area, etc.
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Accommodation's Reply
27 Oct 2025
Dear Mr. Dedi H, Warmest regards, Ibis Samarinda Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted to hear that you were satisfied with our hotel facilities. We appreciate your feedback and hope to welcome you back again for an even better and more satisfying experience in the future. Best regards, Seto Marzono, General Manager
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Mohammad I.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
This is my umpteenth time staying at Ibis Samarinda, as it's become a part of my routine when I'm on assignment in East Kalimantan. In fact, when my company holds its Planning Cycle, it's always at this hotel. Kudos to Ibis Samarinda.
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Accommodation's Reply
26 Aug 2025
Dear Mr. Mohammad I, Thank you very much for your positive review and trust in me, and for making Ibis Samarinda your "second home" whenever you are on duty in East Kalimantan. We are truly honored to be a part of your important journey and activities. We are delighted to have provided you with a satisfying stay. Once again, thank you for choosing ibis Samarinda as your accommodation. We look forward to welcoming you back soon. Best regards, Seto Marsono, General Manager
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Professional and responsible hotel staff
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Accommodation's Reply
26 Aug 2025
Dear Sir/Madam, Greetings from ibis Samarinda, thank you for your review of your visit to our hotel. We are very pleased to hear that you were satisfied with the professionalism and responsibility of our team. Reviews like this are an encouragement for all staff to continue providing the best service. The entire ibis team looks forward to welcoming you back for another memorable experience. Warm regards, Seto Marsono, General Manager.
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F***o
icon-origin-TRAVELOKA
8,2
/10
Reviewed 10 week(s) ago
Recommendations for a staycation with family, just pay attention to the time of cleaning the room so that it is not too noisy during rest time.
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Accommodation's Reply
20 Aug 2025
Dear Mr. Fitro Aryadi, Warm greetings from ibis Hotel Samarinda, Thank you for recommending ibis Samarinda as your family staycation option and for taking the time to leave a review. We are delighted to know that you enjoyed your stay with us. We also appreciate your feedback regarding the inconvenient cleaning time during break time. We will immediately coordinate this with the Housekeeping team so that we can better address guest comfort in the future. We look forward to welcoming you and your family back for a more perfect experience on your next visit. Warm regards, Seto Marsono, General Manager.
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 11 week(s) ago
Good service, friendly staff, according to what we ordered, I ordered a top floor room and was actually given the top floor 16, and the view I got was cool.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from ibis Hotel Samarinda. Thank you for choosing ibis Samarinda and taking the time to share your experience. We are delighted to learn that the service, the friendliness of the staff, and the customization of your request for a room on the highest floor were very satisfying. We are proud to have delivered an experience that met your expectations, including the beautiful views from the impressive 16th floor. We look forward to welcoming you back for another equally enjoyable stay. Best regards, Seto Marsono, General Manager.
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E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 11 week(s) ago
The staff are friendly, the food menu includes fried tempeh and instant noodles.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from ibis Hotel Samarinda. Thank you for choosing ibis Samarinda and taking the time to leave a review. We are delighted to learn that you enjoyed our team's hospitality. We also greatly appreciate your feedback regarding the menu variations. We will share your suggestions for adding tempeh mendoan and instant noodles with our culinary team for future menu improvements. We look forward to welcoming you back for a more memorable experience on your next visit. Best regards, Seto Marsono, General Manager.
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W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
My first experience, and it didn't disappoint at all. The hotel was comfortable, clean, and kid-friendly. I even got a fruit gift. Thank you so much to Ibis Hotel, it's now our family's favorite hotel in Samarinda.🥰
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from ibis Hotel Samarinda, Thank you for choosing ibis Samarinda for your first experience and for taking the time to share such a memorable review. We are delighted to know that you and your family felt comfortable, enjoyed the cleanliness of our hotel, and experienced the child-friendly atmosphere. We are also pleased that the fruit gift we prepared added to your stay. It is an honor for us to know that ibis Samarinda is now your family's favorite hotel in the city. We look forward to welcoming you and your family back for another enjoyable stay. Warm regards, Seto Marsono. General Manager.
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Lobby 4 Ibis Samarinda

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Ibis Samarinda

Traveloka (4.948)
Other sources (6)
8,6
Very Good
From 4.948 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,6

Location

8,8

Service and Facilites

8,7

People often mention about Ibis Samarinda
All
Ambiance (103)
Staff Friendliness (102)
Bedroom (98)
Distance to City Center (96)
Hotel Area (90)
Bathroom (86)
Variety (82)
Accessibility (80)
Family Friendly (73)
Taste (73)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Ibis Samarinda

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Great place to stay, strategically located in the city
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Best regards from ibis Samarinda, Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you enjoyed our strategic location. We appreciate the value you have placed on us and look forward to welcoming you back again for an even better and more enjoyable experience in the future. Best regards, Seto Marzono, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Good place, nice for stay, keep working.
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Accommodation's Reply
28 Oct 2025
Dear Mr. Valued Guest, Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We're truly grateful for your support and delighted to have had the opportunity to welcome you at ibis Hotel Samarinda. We wish you all the best as well and look forward to seeing you again on your next visit. Kind regards, Seto Marsono. General Manager
Z***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Friendly service, cleanliness of the hotel area and rooms is quite good, located near mall access...
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Accommodation's Reply
27 Oct 2025
Dear Director/Madam, Sincerely yours, ibis Samarinda Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you enjoyed our location, facilities and the service provided by our team. These reviews are an encouragement to all our staff and we hope that we will continue to provide the best service possible. The entire ibis team looks forward to welcoming you back for another memorable experience. Sincerely, Seto Marzono, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff is very friendly and helpful
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Greetings from ibis Samarinda, Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. We're truly grateful for your support and delighted to have had the opportunity to welcome you at ibis Hotel Samarinda. We wish you all the best as well and look forward to seeing you again on your next visit. Kind regards, Seto Marsono General Manager
Rudi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The atmosphere is very cozy and comfortable. The lobby is clean and the nightlife is very interesting.
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Accommodation's Reply
27 Oct 2025
Dear Mr. Rudy A., Sincerely from ibis Samarinda, Thank you for taking the time to share your comments regarding your stay at our hotel. We are very glad that you enjoyed our comfortable and warm atmosphere, the cleanliness of our lobby and the nightlife we provided. Your comments are a driving force for us to continue to strive to provide the best service. The entire ibis team looks forward to welcoming you back again for another memorable experience. Best regards, Seto Marzono, General Manager
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Panji N.
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
Good ambiance, good taste of food, close to public area
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Accommodation's Reply
27 Oct 2025
Dear Mr. Panji N, Warmest regards from ibis Samarinda, Thank you for your kind feedback. We’re delighted to hear that you enjoyed the good ambiance, tasty food, and our convenient location close to public areas. Your appreciation truly motivates our team to continue providing the best experience for our guests. We wish you all the best as well and look forward to seeing you again on your next visit. Best regards, Seto Marsono General Manager
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
The spacious room atmosphere and beautiful surrounding views make the heart feel cool, thank you.
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Accommodation's Reply
27 Oct 2025
Greetings from ibis Samarinda! Thank you for your recent review of our hotel. We are delighted that you enjoyed your stay. The entire ibis team looks forward to providing you with another memorable experience. Thank you! General Manager Seto Marsono.
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C***e
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The staff was very friendly and helped with the check-in process quickly.
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Accommodation's Reply
27 Oct 2025
Dear Valued Guest, Warmest regards from ibis Samarinda. Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you enjoyed the service provided by our team. Such comments are a great encouragement for all our staff to continue to strive to provide the best service possible. The entire ibis team looks forward to welcoming you back again for another memorable experience. Best regards, Seto Marzono, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
The room is nice for resting
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Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Best regards from ibis Samarinda Thank you for taking the time to share your comments regarding your stay. We are delighted that you enjoyed your stay with our hotel facilities. We appreciate the value you have provided and we look forward to welcoming you back again for an even better and more enjoyable experience in the future. Best regards, Seto Marzono, General Manager
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r***u
icon-origin-TRAVELOKA
6,7
/10
Reviewed 4 week(s) ago
Not very clean, there are cockroaches. The twin bed is too small,
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g***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Recommended for those who want to staycation
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Endang
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
I made it as a honeymoon gift for our children, and they were happy,
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Accommodation's Reply
27 Oct 2025
Dear Mr. Ndang P., Warmest regards, Ibis Samarinda Thank you for taking the time to write a review of our hotel. We are so glad that your child had a great experience during their stay with us. We appreciate your comments and look forward to welcoming you and your family back again for even better and more enjoyable experiences in the future. Best regards, Seto Marzono, General Manager
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Gretta P.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 5 week(s) ago
1. I've stayed here many times, and I thought things had changed. It turns out it's the same; the staff are still discriminatory. 2. In the middle of the night, it suddenly got really hot, as if the AC wasn't on, even though no one was messing with the AC (it was kind of scary). 3. I'd selected no smoking on the app, and even asked the receptionist, "No smoking, Miss?", and still been given a floor that TURNED OUT as a designated smoking area (p, intended). 4. When I first entered room 1, it smelled so bad I had to change the sheets and pillowcases because the smell was so intense I couldn't smell them. 5. When I got to room 2, when I turned off the AC, it suddenly smelled so bad it was so bad I couldn't breathe. I called the receptionist and they said, "Let's check it out." I waited until check out, but no one came. 😮‍💨 I reconfirmed at check out, and they said if I asked for it on the app, it would depend on room availability (okay), but I'd already asked the receptionist (what's the point of it, btw).
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Dedi H.
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Leisure
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9,1
/10
Reviewed 7 week(s) ago
Comfortable, clean rooms, swimming pool, restaurant, coffee shop, children's play area, etc.
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Accommodation's Reply
27 Oct 2025
Dear Mr. Dedi H, Warmest regards, Ibis Samarinda Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted to hear that you were satisfied with our hotel facilities. We appreciate your feedback and hope to welcome you back again for an even better and more satisfying experience in the future. Best regards, Seto Marzono, General Manager
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Mohammad I.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
This is my umpteenth time staying at Ibis Samarinda, as it's become a part of my routine when I'm on assignment in East Kalimantan. In fact, when my company holds its Planning Cycle, it's always at this hotel. Kudos to Ibis Samarinda.
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Accommodation's Reply
26 Aug 2025
Dear Mr. Mohammad I, Thank you very much for your positive review and trust in me, and for making Ibis Samarinda your "second home" whenever you are on duty in East Kalimantan. We are truly honored to be a part of your important journey and activities. We are delighted to have provided you with a satisfying stay. Once again, thank you for choosing ibis Samarinda as your accommodation. We look forward to welcoming you back soon. Best regards, Seto Marsono, General Manager
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R***n
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Business
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8,5
/10
Reviewed 10 week(s) ago
Professional and responsible hotel staff
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1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear Sir/Madam, Greetings from ibis Samarinda, thank you for your review of your visit to our hotel. We are very pleased to hear that you were satisfied with the professionalism and responsibility of our team. Reviews like this are an encouragement for all staff to continue providing the best service. The entire ibis team looks forward to welcoming you back for another memorable experience. Warm regards, Seto Marsono, General Manager.
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F***o
icon-origin-TRAVELOKA
8,2
/10
Reviewed 10 week(s) ago
Recommendations for a staycation with family, just pay attention to the time of cleaning the room so that it is not too noisy during rest time.
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Accommodation's Reply
20 Aug 2025
Dear Mr. Fitro Aryadi, Warm greetings from ibis Hotel Samarinda, Thank you for recommending ibis Samarinda as your family staycation option and for taking the time to leave a review. We are delighted to know that you enjoyed your stay with us. We also appreciate your feedback regarding the inconvenient cleaning time during break time. We will immediately coordinate this with the Housekeeping team so that we can better address guest comfort in the future. We look forward to welcoming you and your family back for a more perfect experience on your next visit. Warm regards, Seto Marsono, General Manager.
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J***n
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Staycation
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10,0
/10
Reviewed 11 week(s) ago
Good service, friendly staff, according to what we ordered, I ordered a top floor room and was actually given the top floor 16, and the view I got was cool.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from ibis Hotel Samarinda. Thank you for choosing ibis Samarinda and taking the time to share your experience. We are delighted to learn that the service, the friendliness of the staff, and the customization of your request for a room on the highest floor were very satisfying. We are proud to have delivered an experience that met your expectations, including the beautiful views from the impressive 16th floor. We look forward to welcoming you back for another equally enjoyable stay. Best regards, Seto Marsono, General Manager.
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E***a
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Staycation
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9,7
/10
Reviewed 11 week(s) ago
The staff are friendly, the food menu includes fried tempeh and instant noodles.
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from ibis Hotel Samarinda. Thank you for choosing ibis Samarinda and taking the time to leave a review. We are delighted to learn that you enjoyed our team's hospitality. We also greatly appreciate your feedback regarding the menu variations. We will share your suggestions for adding tempeh mendoan and instant noodles with our culinary team for future menu improvements. We look forward to welcoming you back for a more memorable experience on your next visit. Best regards, Seto Marsono, General Manager.
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W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 11 week(s) ago
My first experience, and it didn't disappoint at all. The hotel was comfortable, clean, and kid-friendly. I even got a fruit gift. Thank you so much to Ibis Hotel, it's now our family's favorite hotel in Samarinda.🥰
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Accommodation's Reply
20 Aug 2025
Dear Sir/Madam, Warm greetings from ibis Hotel Samarinda, Thank you for choosing ibis Samarinda for your first experience and for taking the time to share such a memorable review. We are delighted to know that you and your family felt comfortable, enjoyed the cleanliness of our hotel, and experienced the child-friendly atmosphere. We are also pleased that the fruit gift we prepared added to your stay. It is an honor for us to know that ibis Samarinda is now your family's favorite hotel in the city. We look forward to welcoming you and your family back for another enjoyable stay. Warm regards, Seto Marsono. General Manager.
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