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Ibis Samarinda
Hotels
8,6
/10
Very Good
4.818 reviews
What Guests Say About Their Stay
Staff Friendliness (137)
Distance To City Center (134)
Ambiance (133)
Bedroom (128)
Agus K. P. P.
9,1
/ 10
One of the best budget hotel in town. The bedroom design interior is modern and nice. It has one of best tv in all hotel I visited in Samarinda. The bathroom is a little bit cramp but it’s manageable. The staff is friendly and nice. The breakfast is also nice, but I really hope they will add lot more selection, such as pasta and other. But overall, it is nice hotel for you to stay.
In the Area
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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Ibis Samarinda
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Jalan Mulawarman No 171, Pelabuhan, Kecamatan Samarinda Kota, Samarinda City Center, Samarinda, Kalimantan Timur, Indonesia, 75112
Discover More About Ibis Samarinda
Location
Ibis Samarinda is a hotel in a good neighborhood, which is located at Samarinda City Center.
About Ibis Samarinda
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ibis Samarinda.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Ibis Samarinda is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Ibis Samarinda is the right place to stay.
All facilities in Ibis Samarinda
Bar, Cafe and Lounge
Functional Hall
Lobby
Exterior
Others
Transportation
- Bus/truck parking
- Valet parking
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- Concierge
- 24-hour Receptionist
Things to Do
- Outdoor pool
General
- Swimming pool
Accommodation Policy & General Information in Ibis Samarinda
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Ibis Samarinda | 13 |
Another facilities in Ibis Samarinda | Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist |
Frequently asked question in Ibis Samarinda
What are available facilities at Ibis Samarinda?
There are top facilites at Ibis Samarinda such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ibis Samarinda?
The standard check-in time at Ibis Samarinda is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Ibis Samarinda
Traveloka (4.818)
8,6
Very Good
From 4.818 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,7
Meal
8,5
Location
8,8
Service and Facilites
8,6
People often mention about Ibis Samarinda
All
Ambiance (81)
Staff Friendliness (78)
Bedroom (78)
Distance to City Center (76)
Hotel Area (71)
Bathroom (69)
Variety (68)
Accessibility (64)
Family Friendly (59)
Taste (59)
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Traveler Reviews Ibis Samarinda
Number of reviews per page
20
40
Customer reviews
YL
Yina L.
8,5
/10
Reviewed 3 day(s) ago
The staff was friendly, however, it seems the hotel is a bit less maintained as my bathroom was full of water every time I finished bathing, and the water would remain there until the next morning.
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RJ
Riris J.
Staycation
9,7
/10
Reviewed 4 day(s) ago
Hotel staff is very friendly, food is delicious, view is good and location is strategic
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M***a
10,0
/10
Reviewed 4 day(s) ago
bgs 😍
super friendly subscription hopefully it will continue to progress and always be successful
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Rinaldhie
Leisure
9,4
/10
Reviewed 5 day(s) ago
Got an early check in, great. Unfortunately, I didn't have the chance to try the breakfast menu at this hotel. Maybe next time, book a room with breakfast.
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Deny R.
8,5
/10
Reviewed 7 day(s) ago
strategic hotel, if you want delicious culinary, there are many choices in the lobby area, great swimming pool, live music, basically enjoy your stay at this hotel. recommended ✌️
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Faradilla
Leisure
10,0
/10
Reviewed 2 week(s) ago
the thing i like the most is, 1 room get free ice cube 1 basket. i like it! but, the mini coolbar is not cold huhu, but because there are ice cubes, it's okayy!
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M
Masrudin
10,0
/10
Reviewed 3 week(s) ago
Comfortable hotel, fast check in and out, good facilities and food, what needs to be considered is the cafe guests in front of the hotel, because visitors use the chairs in the hotel lobby, even until it is full, we stood for quite a long time because there were no chairs left to be used by cafe visitors, and that always happens every time I stay here.
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Accommodation's Reply
30 May 2025
Dear Mr. Masrudin, Warm greetings from ibis Samarinda, It is a pleasure to welcome you back to our hotel. We apologize for the inconvenience you experienced regarding the lobby facilities that did not meet your expectations. Your input means a lot to us, and we have forwarded this to the relevant team to be immediately improved so that it does not happen again in the future. We hope to welcome you back with even better service in the future. Warm regards, Seto Marsono. General Manager.
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khaidir a.
9,4
/10
Reviewed 4 week(s) ago
It was a great stay here.
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Accommodation's Reply
20 May 2025
Dear Mr. Khaidir A, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager.
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A***N
8,2
/10
Reviewed 5 week(s) ago
Lack of toiletries, no wifi, one spoon and one glass missing.
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Accommodation's Reply
25 May 2025
Dear Sir/Madam, Warmest Greetings from ibis Samarinda, Glad to hear your opinion about our hotel. We apologize for the inconvenience you experienced regarding the facilities in the room that did not meet your expectations. Your input means a lot to us, and we have forwarded this to the relevant team to be immediately improved so that it does not happen again in the future. We hope to welcome you back with even better service in the future. Warm Regards, Seto Marsono. General Manager.
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S***a
Staycation
9,3
/10
Reviewed 5 week(s) ago
The staff was friendly and fast response. The bedroom has a nice style. But the hotel needs to improve the taste of meals at breakfast, some were cold and tasteless.
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Accommodation's Reply
25 May 2025
Dear Valued Guest,
Greetings from ibis Samarinda,
Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us.
We’re delighted to know that you appreciated our friendly staff and the style of the bedroom. Your kind words truly motivate us to keep delivering great service.
We also sincerely apologize for the shortcomings you experienced during breakfast. Your feedback regarding the taste and temperature of the meals has been shared with our kitchen team for immediate improvement.
We do look forward to welcoming you back to ibis Samarinda in the near future.
Kind regards,
Seto Marsono
General Manager
WS
Wawan S.
Leisure
10,0
/10
Reviewed 5 week(s) ago
All the staff are friendly and the rooms are ok, clean and fragrant.
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Accommodation's Reply
20 May 2025
Dear Mr. Wawan S, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel service. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager
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R***o
6,2
/10
Reviewed 5 week(s) ago
It's so strange that the twin room is only for one person, it would have been better not to do it at all, if I had known that, I would have just taken the room without breakfast. Accor Group is like this, I wouldn't continue being a member.
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Accommodation's Reply
25 May 2025
Dear Sir/Madam, Warm Greetings from ibis Samarinda, Thank you for taking the time to write a review about your experience at ibis Samarinda. We understand that your expectations did not match your expectations, for your information, we provide several room rate options that are adjusted to the number of guests staying, including the amount of breakfast provided. We implement this so that guests can choose the package that best suits their needs and preferences. We hope to be given the opportunity in the future to present a better stay experience that meets your expectations. Warm Regards, Seto Marsono. General Manager.
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NR
Niki R. A.
Business
10,0
/10
Reviewed 5 week(s) ago
The hotel is nice, comfortable, and clean, family friendly. I've stayed here several times and it's always recommended. It's not too far from the city center. 😄
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Accommodation's Reply
20 May 2025
Dear Mrs. Niki R. A, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel facilities. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager
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M***d
Leisure
8,8
/10
Reviewed 5 week(s) ago
Can you tell me when you get home?
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Accommodation's Reply
25 May 2025
Dear Sir/Madam, Warmest Greetings from ibis Samarinda, Glad to hear your opinion about our hotel. If you have time, we will be happy to listen to your experience. The entire ibis Samarinda team awaits your presence in the future with a more memorable experience. Warmest Regards, Seto Marsono. General Manager.
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W***a
9,4
/10
Reviewed 6 week(s) ago
Comfortable hotel close to shopping center.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Sir/Madam, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value that you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager
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M***a
Staycation
10,0
/10
Reviewed 6 week(s) ago
The staffs are very friendly and the room is clean.
1 people find it helpful
Accommodation's Reply
20 May 2025
Dear Valued Guest,
Greetings from ibis Samarinda,
Thank you so much for taking time to share your valuable feedback in regards with your recent stay with us. at Mercure Samarinda, it is always pleasured to receive positive feedback. We really are appreciate for the rating given to us.
We do look forward to welcoming you back to ibis Samarinda in the near future.
Kind regards,
Seto Marsono
General Manager
P***n
Leisure
8,5
/10
Reviewed 6 week(s) ago
The location is strategic. Comfortable rooms and close to various culinary.
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Accommodation's Reply
20 May 2025
Dear Sir/Madam, Warm greetings from ibis Samarinda, Thank you for taking the time to rate our hotel. We are happy to hear that you had a pleasant experience while staying with us. We appreciate the value that you have given, we are always waiting for your return with a better and more pleasant experience in the future. Warm regards, Seto Marsono. General Manager
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W***i
10,0
/10
Reviewed 6 week(s) ago
nice thank you for the service, everyone is friendly..clean and comfortable close to everywhere. The kids love it especially the swimming pool. Will definitely come here again 🫶
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Accommodation's Reply
20 May 2025
Dear Sir/Madam, Warmest Greetings from ibis Samarinda, Glad to hear your opinion about our hotel services and facilities according to your expectations. The entire ibis Samarinda team is waiting for your presence in the future with a more memorable experience. Warmest Regards, Seto Marsono. General Manager.
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S***a
6,6
/10
Reviewed 6 week(s) ago
Breakfast is only for 1 person, accompanying breakfast and tasting the food will be charged in full.
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Accommodation's Reply
25 May 2025
Dear Sir/Madam, Warmest Greetings from ibis Samarinda, Thank you for taking the time to write a review about your experience at ibis Samarinda. We understand that your expectations did not match your expectations, for your information, we provide several room rate options that are adjusted to the number of guests staying, including the amount of breakfast provided. We implement this so that guests can choose the package that best suits their needs and preferences. We hope to be given the opportunity in the future to present a better stay experience that meets your expectations. Warmest Regards, Seto Marsono. General Manager
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A***s
Business
8,6
/10
Reviewed 7 week(s) ago
Bedsheet and towel need to be replaced.
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Accommodation's Reply
28 Apr 2025
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the Ibis Samarinda.
Thank you for your continued trust and for choosing Ibis Samarinda for your holidays!
We sincerely apologize for the inconvenience you experienced regarding the bedsheet and towel. Please rest assured that we take your comments seriously and have shared them with our housekeeping team to ensure better quality control and immediate improvements.
We truly appreciate your input, as it helps us to enhance our service and facilities. We hope to have the opportunity to welcome you back for a more comfortable stay.
Sincerely,
Seto Marsono
General Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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