KajaNe Mua

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Great hotel with lovely staff.

Fantastic location right in the heart of the monkey forest. You get the benefit of stepping out of the lobby onto the main streets with easy access to all the shops and restaurants whilst stepping into the resort grounds and feeling secluded in the beautiful jungle. The staff were so warm and helpful. And the breakfast was amazing. Particularly loved the egg station. We stayed in a two bedroom villa and it was exceptional. The pool was a great size.

Had a great time, beautiful room and private swimming pool, excellent breakfast and service.

This property is absolutely stunning and the staff were so kind and helpful. We booked a villa with a private pool. Can't even tell you how gorgeous the view of the pool and the entryway are! The property location is perfect since it's just a short walk down the road to the Monkey Forest or turn the other way and you're a short walk away from beautiful temples. The breakfast was delicious with a very healthy selection that included overnight oats, chia pudding, lots and lots of pastries, and a cook-to-order egg station. They also serve tea, coffee and snacks in the afternoon. If ever I'm back in Ubud, this is the place I'm booking.

We are very happy with the service and staffs are friendly and helpful

Staff was outstanding

Amazing stay! Place was serene and room was clean. The neighborhood was so beautiful too. Breakfast and afternoon tea were delicious. Staff was friendly and patient. They also anticipated our needs really well. We told them we have a tour starting at 3.30am (before breakfast starts) and they offered to pack breakfast boxes for us without us even asking. We could also loan umbrellas and broke one, but the staff was kind to not ask for compensation. Two minor concerns were that the room is not very soundproof and there is a bar nearby that could be somewhat heard into the evening.

Clean , and good staff services.

The room was beautiful and comfortable, the food was delicious, and the staff were amazing. Every day after breakfast they would ask, “Is there anything we can do to make your stay better?” The hotel and grounds were stunning.

Breakfast was excellent. Buffet choices were many. Also egg station had good choices of egg dishes. Staff was friendly and helpful. Beautiful dining space.

The location is great and the staff are lovely

Wonderful staff, so helpful and friendly. Lovely villa and private pool. Great A/C, which was VERY important, and internet. They have a shuttle for dropping you off or picking you up nearby.

The receptionist was like she had just come out of military school but all the other staff were lovely. The rooms are hard work. Old AC, not much furniture bathrooms open to the elements

The staff and the villas were amazing! Will come back

Everything was excellent

We had our own villa . Despite of busy buzzy restaurants and night life,very quiet jungles surrounding us and very relaxing Hotel restaurant and foods were good Excellent restaurants were next to the hotel too Royal palace and monkey Forrest are walkable distance Staffs are extremely friendly and helpful They do their job with compassion

A good property, but showing its age a bit. All staff were very friendly and accommodating. The location was very good, and close to shopping, restaurants and the monkey park. Rooms were clean but showing some age. Breakfast was very good and staff very attentive, really liked the free afternoon tea time. Overall a good experience.

I'll start off by saying that the staff made this an exceptional stay. Nothing was too much trouble, all requests were accepted and in good humour as well. We had a good rapport with everyone during our stay. The were top class. Being able to communicate requests via Whatsapp made things so much easier than many hotels we have stayed at. The spa, the in house restaurant, the breakfast buffett, room service, it was all excellent. This hotel is handily placed right on one of the main roads in Ubud, but the way the hotel is laid out, you would never know. We had one of the pool villas that was some distance from main reception and the main buildings, but that just added to the exclusive nature of the room. There were some small elements that make this a four star hotel rather than a five star. There were occasions when the room wasn't cleaned. We also felt it strange that the coffee sachets in the room were from Nescafe, when we'd have hoped they could have been a local speciality. It is those types of little touches that could have meant a five star rating. Some of the fit & finishings around the pool area could have done with being updated, but I understand that this is a tough weather environment to operate in and that extreme sunshine and heat followed by torrential rain does not make this easy to ensure that the decking is it's best. But this is nit-picking, if the opportunity came to stay in Ubud once again, we would have no hesitation to stay at KajaNe Mua.

Fantastic stay. Room very comfortable, including bed! The breakfast was fantastic and not to be missed. Staff at all levels asked regularly for feedback. Great location as we walked everywhere. Also FREE shuttle around Ubud. Can’t get any better.