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Kartika Sriwijaya Hotel
Hotels
All-star Accommodation
7,7
/10
Pleasant
1.531 reviews
What Guests Say About Their Stay
Distance To City Center (74)
Staff Friendliness (62)
Accessibility (52)
Ambiance (48)
N***A
8,5
/ 10
The customer service is friendly, our room was upgraded to an executive room at no additional cost. For other things according to the price.
Thank you! God bless 🙏🏼
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Ndaae E. S. B. C.
9,7
/ 10
I originally wanted to stay only one night because the hotel was comfortable, clean and not noisy, so I continued for 2 nights. The service was good, the staff were all friendly, the breakfast was delicious, and it was not difficult to find culinary and tourist attractions. God willing, if I go to Plbng again, I will stay here again.
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Yudi H.
10,0
/ 10
Very impressive and comfortable.
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Muhammad A. A.
9,7
/ 10
The rooms are comfortable and quiet for a break
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mohamad b.
8,5
/ 10
3 star hotel at reasonable affordable breakfast
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In the Area
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Jalan Merdeka No. 9, Kel. 19 Ilir, Kec. Bukit Kecil, Kota Palembang, Sumatera Selatan, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30113
Main Facilities
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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Kartika Sriwijaya Hotel
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Per room per night (excl. taxes & fees)
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What's around Kartika Sriwijaya Hotel
Jalan Merdeka No. 9, Kel. 19 Ilir, Kec. Bukit Kecil, Kota Palembang, Sumatera Selatan, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30113
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Discover More About Kartika Sriwijaya Hotel
Location
Kartika Sriwijaya Hotel is a hotel in a good neighborhood, which is located at Bukit Kecil.
About Kartika Sriwijaya Hotel
For you, travelers who wish to travel comfortably on a budget, Kartika Sriwijaya Hotel is the perfect place to stay that provides decent facilities as well as great services.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Kartika Sriwijaya Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Kartika Sriwijaya Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, Kartika Sriwijaya Hotel is the right place to stay.
All facilities in Kartika Sriwijaya Hotel
Swimming Pool
Common Space
Lobby
Exterior
Bedroom
Public Facilities
- Parking
- Elevator
- Restaurant
- WiFi in public area
General
- AC
- Non-smoking room
In-room Facilities
- Shower
- TV
Things to Do
- Indoor pool
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Nearby Facilities
- Laundry
Accommodation Policy & General Information in Kartika Sriwijaya Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Kartika Sriwijaya Hotel | 50 |
Number of floors in Kartika Sriwijaya Hotel | 3 |
Another facilities in Kartika Sriwijaya Hotel | WiFi in public area, Non-smoking room, Shower, TV, Indoor pool |
Frequently asked question in Kartika Sriwijaya Hotel
What are available facilities at Kartika Sriwijaya Hotel?
There are top facilites at Kartika Sriwijaya Hotel such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kartika Sriwijaya Hotel?
The standard check-in time at Kartika Sriwijaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Kartika Sriwijaya Hotel?
Kartika Sriwijaya Hotel is a 3.0-star hotel.
How many floors does Kartika Sriwijaya Hotel have?
Kartika Sriwijaya Hotel has 3 floors.
How many rooms are available at Kartika Sriwijaya Hotel?
Kartika Sriwijaya Hotel has 50 rooms in total.
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More Reviews from Other Guests in Kartika Sriwijaya Hotel
Traveloka (1.531)
7,7
Pleasant
From 1.531 reviews
Provided by travelers on
Cleanliness
7,4
Room Comfort
7,5
Meal
7,7
Location
8,3
Service and Facilites
7,7
People often mention about Kartika Sriwijaya Hotel
All
Distance to City Center (56)
Staff Friendliness (51)
Ambiance (51)
Bedroom (45)
Bathroom (41)
Accessibility (40)
Hotel Area (40)
Surroundings (38)
Room Space (38)
Check-in/out Time (37)
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Traveler Reviews Kartika Sriwijaya Hotel
Number of reviews per page
20
40
Customer reviews
E***i
8,5
/10
Reviewed 5 day(s) ago
Thank you for serving us well
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C***s
Leisure
8,7
/10
Reviewed 1 week(s) ago
Affordable price with good hotel, friendly staff from all hotel staff.
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f***h
Staycation
8,8
/10
Reviewed 2 week(s) ago
Nice place to stay in Palembang
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E***a
10,0
/10
Reviewed 3 week(s) ago
Hotel staff is friendly, comfortable, clean.
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I***u
9,4
/10
Reviewed 6 week(s) ago
There were bed bugs in his room, and there were bed bugs on his pillow, so he ended up moving rooms.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Guest, Warm Greetings from All of us At Kartika Sriwijaya Hotel! Thank you for choosing our hotel as your place to stay while in Palembang. We will address your complaint immediately. We apologize for the inconvenience you experienced during your stay at our hotel. We look forward to welcoming you and your family back to Kartika Sriwijaya Hotel. Best Regards. Dita. Marketing Communications.
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U
UNORRIZQO
9,4
/10
Reviewed 9 week(s) ago
Close to Kuto Besak Fort
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4 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Mr. UNORRIZQO, Warm Greetings from All of us At Kartika Sriwijaya Hotel! Thank you for the review that you have given to gks hotel. Your review has had a very positive impact on our hotel. Once again, we say Thank You, We look forward to welcoming you and your family back to Kartika Sriwijaya Hotel. Best Regards. Dita. Marketing Communications.
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F***a
5,7
/10
Reviewed 9 week(s) ago
The bathroom was pretty dirty for an old hotel, the towels were stained, the elevator was broken, the toilet spray didn't work, the room lock was stuck, and there wasn't much variety in the food. For the price, it's still not enough. The only things that helped were the Wi-Fi, the refrigerator, and the proximity to the Grand Mosque.
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Accommodation's Reply
16 Sep 2025
. Dear Guest, Warm Greetings from All of us At Kartika Sriwijaya Hotel! Thank you for choosing our hotel as your place to stay while in Palembang. Regarding your complaint, we will immediately fix it. We apologize for the inconvenience you caused during your stay at our hotel. We look forward to welcoming you and your family back to Kartika Sriwijaya Hotel. Best Regards. Dita. Marketing Communications.
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S***l
8,7
/10
Reviewed 9 week(s) ago
Suitable for those who are looking for accommodation in Palembang, especially in the city center.
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Guest, Warm Greetings from All of us At Kartika Sriwijaya Hotel! Thank you for the review you have given to gks hotel. Your review has had a very positive impact on our hotel. Once again, we say Thank You, We look forward to welcoming you and your family back to Kartika Sriwijaya Hotel. Best Regards. Dita. Marketing Communications.
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R***n
Business
5,6
/10
Reviewed 9 week(s) ago
the bedroom window couldn't be closed, there were lots of mosquitoes, the sink was clogged, the bathroom was dirty, the toilet was clogged
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Accommodation's Reply
16 Sep 2025
Dear Guest, Warm Greetings from All of us At Kartika Sriwijaya Hotel! Thank you for choosing our hotel as your place to stay while in Palembang. Regarding your complaint, we will immediately fix it. We apologize for the inconvenience you caused during your stay at our hotel. We look forward to welcoming you and your family back to Kartika Sriwijaya Hotel. Best Regards. Dita. Marketing Communications.
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MN
Maria N. A.
6,6
/10
Reviewed 9 week(s) ago
Old hotel, everything is old-fashioned, the sheets are cream colored, not white, so it feels very old, and the building is damaged, but they are currently under renovation, so hopefully it will be better in the future. The price is very cheap, so it's appropriate.
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Accommodation's Reply
16 Sep 2025
Dear Guest, Warm Greetings from All of us At Kartika Sriwijaya Hotel! Thank you for choosing our hotel as your place to stay while in Palembang. Regarding your complaint, we will immediately fix it. We apologize for the inconvenience you caused during your stay at our hotel. We look forward to welcoming you and your family back to Kartika Sriwijaya Hotel. Best Regards. Dita. Marketing Communications.
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P***a
8,8
/10
Reviewed 10 week(s) ago
Strategically located from the city center, cheap and comfortable.
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Accommodation's Reply
16 Sep 2025
Dear Guest, Warm Greetings from All of us At Kartika Sriwijaya Hotel! Thank you for the review you have given to gks hotel. Your review has had a very positive impact on our hotel. Once again, we say Thank You, We look forward to welcoming you and your family back to Kartika Sriwijaya Hotel. Best Regards. Dita. Marketing Communications.
See original
E***a
10,0
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly and the hotel is nice.
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1 people find it helpful
F***a
6,5
/10
Reviewed 13 week(s) ago
The best thing I got was the friendly staff service, the rest was not, like the room was very dirty, the bathroom was also dirty, the bed was shabby, the sheets looked like they hadn't been changed, the broken mattress hadn't been repaired, but I'm sorry I forgot to take a photo, this is my honest review. I hope it will be improved in the future.
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2 people find it helpful
s***u
Business
6,9
/10
Reviewed 13 week(s) ago
The room on the 1st floor was less comfortable because it smelled musty and damp even though the AC was on, the bed made a creaking sound / one of the bed legs was stuck, the sheets and pillows smelled bad, etc.
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1 people find it helpful
Rp
Rahmad p.
10,0
/10
Reviewed 14 week(s) ago
It was very satisfying to stay at this hotel.
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Y***a
Staycation
8,8
/10
Reviewed 15 week(s) ago
The location is very strategic and can be reached on foot, the hotel atmosphere is also clean.
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T***i
Leisure
10,0
/10
Reviewed 15 week(s) ago
Friendly staff, comfortable atmosphere, close to town
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1 people find it helpful
EL
Eka L.
10,0
/10
Reviewed 16 week(s) ago
I have stayed here 5 times, I like it, in the city center, close to everywhere, friendly staff, basically Graha Kartika is the best
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2 people find it helpful
M
Mukhlis
10,0
/10
Reviewed 16 week(s) ago
Hotel staff is good in service
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1 people find it helpful
Y***i
7,0
/10
Reviewed 16 week(s) ago
was hoping to stay here but was thrown to another hotel without prior confirmation. thanks for giving false hope 😎
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1 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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