Kencana Residence Surabaya

Guest Houses
Traveloka Preferred Partner
Jl. Kencana Sari Timur IV No. F33, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60224
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About Accommodation

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Kencana Residence Surabaya is a guesthouse in a good neighborhood, which is located at Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

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AC
24-Hour Front Desk
Parking
WiFi

Location Info

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Jl. Kencana Sari Timur IV No. F33, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60224
Lobby Kencana Residence Surabaya
Lobby 2 Kencana Residence Surabaya

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Location


Kencana Residence Surabaya is a guesthouse in a good neighborhood, which is located at Dukuh Pakis.

The guesthouse has a very good location, also near the Juanda International Airport (SUB), which is only 11.93 km away.

The guesthouse is located only 4.96 km away from Surabaya Gubeng Station.

Not only well positioned, but Kencana Residence Surabaya is also one of guesthouses near the following Lesehan ASMARA Pak JAMAL within 26.88 km and Kopitia'M Sartika Cafe within 28.72 km.

About Kencana Residence Surabaya

Kencana Residence Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Kencana Residence Surabaya is the perfect place to stay that provides decent facilities as well as great services.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Kencana Residence Surabaya is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Kencana Residence Surabaya is a guesthouse with great comfort and excellent service according to most guesthouse's guests.

Kencana Residence Surabaya is a wise choice for travelers visiting Dukuh Pakis.

All Facilities

Common Space Kencana Residence Surabaya
Common Space
Lobby Kencana Residence Surabaya
Lobby
Exterior Kencana Residence Surabaya
Exterior

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

General

  • AC
  • Heater
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Desk
  • Shower
  • TV

Public Facilities

  • Parking
  • WiFi in public area

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information

Important Note
Guests with min stay 3 nights need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival. Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival. In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring Marriage Certificate. Please bring the required documents in hard copy.

General Check-in Instructions

Important Information: If you stay with different gender, please provide a valid document that prove you are husband and wife. No pets and no service animals are allowed at this property. Special request : Special requests are subject to availability upon check-in and may incur additional charges. Special requests can not be guaranteed. Additional fees may be charged if require cots or extra beds. Hotel Policy: You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. All Airy Rooms room are non-smoking room. There will be a penalty in accordance with the policy of the hotel, if you smoke in this room. Transaction amount will be deducted from your credit card at the time of booking.
Setiap tamu yang akan menginap 3 malam atau lebih, wajib menunjukkan surat hasil negatif Antigen atau PCR pada saat check-in (*The guest who will stay for 3 nights and above are required to present Covid-19 negative result Antigen or PCR upon check-in)
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General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently Asked Questions

What are available facilities at Kencana Residence Surabaya?
There are top facilites at Kencana Residence Surabaya such as AC, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Kencana Residence Surabaya?
The standard check-in time at Kencana Residence Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests

Overall Rating & Reviews

From 708 verified guests reviews
8.5
Impressive
Fantastic
234
Very Good
374
Satisfying
11
Average
89
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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RR
Rully R. K.
Staycation
8.8
/ 10
10 Apr 2022
The room is clean, and as promised as the written facilities. Unfortunately most of the room doesn't have a window, so better not expecting window for single room. Overall my stay was great here!
Review photo of Kencana Residence Surabaya from Rully R. K.
Review photo of Kencana Residence Surabaya 2 from Rully R. K.
Review photo of Kencana Residence Surabaya 3 from Rully R. K.

4 liked this review

Accommodation's Reply
13 Apr 2022
Dear Mr/Mrs Rully, Thank you for your review. We look forward to welcoming Mr/Mrs Rully back. Kind regards, Kencana Residence
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RD
Ria D. A.
Staycation
9.7
/ 10
31 Jul 2022
Murah tapi berkesan. Wifi lancar, air panas oke tapi agak menunggu, room twin luas ada jendela besar. Tv nya juga jernih meskipun bukan smart tv.
Review photo of Kencana Residence Surabaya from Ria D. A.

2 liked this review

Accommodation's Reply
22 Aug 2022
Dear Mr/Mrs Ria, Thank you for your review. We look forward to welcoming you back. Kind regards, Kencana Residence
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YE
Yasmine E. V.
Transit
8.5
/ 10
10 Sep 2022
Tempatnya bersih dan nyaman, next bisa menginap di sini lagi
Review photo of Kencana Residence Surabaya from Virdhian S.

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Accommodation's Reply
30 Sep 2022
Dear Mr/Mrs Virdhian, Thank you for your review. We are looking forward to welcoming Mr. / Mrs. Virdhian back. Kind regards, Kencana Residence
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NA
Novi A.
Business
8.5
/ 10
02 Jul 2022
Tempatnya bersih dan nyaman. Kamar mandinya juga cukup bersih meski agak kecil, kalau mandi closetnya basah semua. Cocok buat yang lagi bisnis trip atau short stay, dan lokasinya tenang. Staff nya juga ramah dan sigap. Next time bisa stay lagi di sana. Harganya sangat afdordable. Will be back for stay.
Review photo of Kencana Residence Surabaya from Novi A.

1 liked this review

Accommodation's Reply
21 Jul 2022
Dear Mrs. Novi, Thank you for your review. We look forward to welcoming Ibu Novi back. Kind regards, Kencana Residence
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DF
Dessy F.
Staycation
6.4
/ 10
18 Feb 2024
Sprei kamar banyak bekas bercak, selimut sobek, bantal warna abu2 kaya kotor & tipis, handuk & keset enggak meresap air, kamar mandi kadang bau got, parkiran mobil susah kl full. Kamar dekat dapur umum, jadi agak berisik.
Review photo of Kencana Residence Surabaya from Dessy F.
Review photo of Kencana Residence Surabaya 2 from Dessy F.
Review photo of Kencana Residence Surabaya 3 from Dessy F.

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Anis T. S.
6.2
/ 10
08 Nov 2022
Sebenarnya tempatnya nyaman. Lokasi juga nyaman dekat dengan mall ciputra. Cuma lantai kamar masih kotor, kamar mandi bau. Tidak disediakan sikat gigi serta odol dan tidak disediakan shampo. Tisu kamar mandi juga enggak ada. Sangat disayangkan sekali
Review photo of Kencana Residence Surabaya from Anis T. S.

6 liked this review

Accommodation's Reply
16 Nov 2022
Dear Mr./Mrs. Anis, Thank you for your review and we apologize for the inconvenience Mr / Ms. We will try to provide the best service and look forward to welcoming Mr/Ms Anis back. Kind regards, Kencana Residence
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IH
Ida H.
Transit
8.4
/ 10
28 Nov 2022
The accommodations do provide us with a very spacious bed enough for 4 people, a TV that does have a limited channel but is still entertaining, and a cupboard that is pretty big to store some of our things. They also provide a parking lot. But, no breakfast is provided. The only complaint I felt during my stay in the bathroom smells bad when I want to use it for the first time. I think they need to improve their maintenance on the facility because I see the bidet spray is not working at all, and the bidet itself needs to be cleaned more thoroughly. Other than that, they also need to improve their cleanliness. The bedsheet is also stained pretty badly. Overall, I guess this is still a very nice place to stay for the short term, considering they give a pretty reasonable price.
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2 liked this review

Accommodation's Reply
05 Dec 2022
Dear Mr/Mrs Ida, Thank you for your review. We will really look forward to welcoming Mr/Ms Ida back. Kind regards, Kencana Residence
HI
Hendri I.
Staycation
9.7
/ 10
17 Dec 2023
The main recommendation is that the cleaning service is great and everything is great.
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Accommodation's Reply
31 Dec 2023
Dear Mr/Mrs Yusi Nur Aisyah, Thank you for your review. We will really look forward to welcoming Mr./Mrs. Yusi Nur Aisyah back. Warm greetings, Kencana Residence.
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WR
Waliy R.
Holiday
9.7
/ 10
14 Feb 2023
The place is very clean and safe.
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3 liked this review

Karina V.
Holiday
9.7
/ 10
10 Aug 2022
For the first time solo traveling to Surabaya, I was confused about looking for something cheap and close to the center of the crowd, finally I found this and it's really suitable for going anywhere, access is easy. Clean, and I didn't think there was a price like this behind Ciputra World. Really worth it, just don't regret it.
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4 liked this review

Accommodation's Reply
22 Aug 2022
Dear Mr/Mrs Karina, Thank you for your review. We look forward to welcoming you back. Kind regards, Kencana Residence
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Lobby 4 Kencana Residence Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.