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Luminor Hotel & Convention Jember By WH
Hotels
Preferred Partner
8,3
/10
Very Good
1.448 reviews
In the Area
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Jalan KH Agus Salim No 28, Jember, Kaliwates, Jember, Jawa Timur, Indonesia, 68121
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Luminor Hotel & Convention Jember By WH
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What's around Luminor Hotel & Convention Jember By WH
Jalan KH Agus Salim No 28, Jember, Kaliwates, Jember, Jawa Timur, Indonesia, 68121
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Discover More About Luminor Hotel & Convention Jember By WH
note: hotel was previously named Luminor Hotel Jember by WH
Location
Staying at Luminor Hotel & Convention Jember By WH is a good choice when you are visiting Kaliwates.
About Luminor Hotel & Convention Jember By WH
For you, travelers who wish to travel comfortably on a budget, Luminor Hotel & Convention Jember By WH is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Luminor Hotel & Convention Jember By WH is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Luminor Hotel & Convention Jember By WH provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Luminor Hotel & Convention Jember By WH, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Luminor Hotel & Convention Jember By WH is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Luminor Hotel & Convention Jember By WH.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Luminor Hotel & Convention Jember By WH exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Luminor Hotel & Convention Jember By WH is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Luminor Hotel & Convention Jember By WH is the right place to stay.
All facilities in Luminor Hotel & Convention Jember By WH
Functional Hall
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- WiFi in public area
Hotel Services
- Concierge
- 24-hour Receptionist
- Laundry service
- Luggage storage
General
- AC
- Banquet
Connectivity
- Free WiFi
Accommodation Policy & General Information in Luminor Hotel & Convention Jember By WH
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Luminor Hotel & Convention Jember By WH | 75 |
Number of floors in Luminor Hotel & Convention Jember By WH | 2 |
Another facilities in Luminor Hotel & Convention Jember By WH | 24-hour room service, WiFi in public area, Concierge, 24-hour Receptionist, Laundry service |
Frequently asked question in Luminor Hotel & Convention Jember By WH
What are available facilities at Luminor Hotel & Convention Jember By WH?
There are top facilites at Luminor Hotel & Convention Jember By WH such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Luminor Hotel & Convention Jember By WH?
The standard check-in time at Luminor Hotel & Convention Jember By WH is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Luminor Hotel & Convention Jember By WH?
Luminor Hotel & Convention Jember By WH is a 3.0-star hotel.
How many floors does Luminor Hotel & Convention Jember By WH have?
Luminor Hotel & Convention Jember By WH has 2 floors.
How many rooms are available at Luminor Hotel & Convention Jember By WH?
Luminor Hotel & Convention Jember By WH has 75 rooms in total.
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More Reviews from Other Guests in Luminor Hotel & Convention Jember By WH
Traveloka (1.442)
Other sources (6)
8,3
Very Good
From 1.442 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,3
Meal
8,4
Location
8,4
Service and Facilites
8,4
People often mention about Luminor Hotel & Convention Jember By WH
All
Ambiance (52)
Staff Friendliness (51)
Bedroom (45)
Room Space (44)
Distance to City Center (42)
Bathroom (40)
Hotel Area (38)
Family Friendly (36)
Taste (36)
Variety (36)
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Traveler Reviews Luminor Hotel & Convention Jember By WH
Number of reviews per page
20
40
Customer reviews
H***i
Leisure
8,4
/10
Reviewed 2 week(s) ago
The only thing missing is the floor of the room, which in my opinion looks like it's been mopped with an oiled mop, so it's just uncomfortable. Other than that, it's just fine.
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Accommodation's Reply
15 Sep 2025
Dear Mr./Mrs. H*i, On behalf of the management, we apologize for the inconvenience you experienced during your stay at Hotel Luminor Jember. We deeply regret that this happened, and we have conducted an evaluation with our Housekeeping department to make improvements, especially regarding room cleanliness. Of course, we will also improve it as best as possible. And we hope to welcome you back here and show you the changes we have made. Best regards, ly anggoro Wicaksono. General Manager.
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JD
Jacqualine D. P.
7,2
/10
Reviewed 2 week(s) ago
Cleanliness improved. Food ok. Room cleanliness improved.
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Accommodation's Reply
15 Sep 2025
Dear Mr./Mrs. Jacqualine D. P., On behalf of the management, we apologize for the inconvenience caused during your stay at Hotel Luminor Jember. We deeply regret that this happened, and we have conducted an evaluation with our Housekeeping department to make improvements, especially for Room Cleanliness. Of course, we will also improve it as best as possible. And we hope to be able to welcome you back here and show you the changes we have made. Best regards, ly anggoro Wicaksono. General Manager.
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P***s
10,0
/10
Reviewed 2 week(s) ago
The room is clean, the staff is friendly and informative, and the breakfast menu is quite varied, the fried rice and stir-fried cucumber are my favorites.
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Accommodation's Reply
15 Sep 2025
Dear Mr/Ms P*s. Thank you for being our loyal guest and taking the time to share your experience at Luminor Hotel Jember. We sincerely apologize for any shortcomings that may have been an obstacle during your stay at Luminor Hotel Jember. We will continue to improve the quality of our service and facilities. Thank you again for this positive review. We look forward to welcoming you and your family back to Luminor Hotel Jember. Warm regards, ly anggoro Wicaksono. General Manager.
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P***a
Business
9,1
/10
Reviewed 3 week(s) ago
Friendly staff and waiters
Varied food menu
Everyone was well-served, even though the room was a bit dirty, but the staff were quick to help.
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Accommodation's Reply
02 Sep 2025
Dear Mr/Ms P*a. Thank you for being our loyal guest and taking the time to share your experience at Luminor Hotel Jember. We sincerely apologize for any shortcomings that may have been an obstacle during your stay at Luminor Hotel Jember. We will continue to improve the quality of our service and facilities. Thank you again for this positive review. We look forward to welcoming you and your family back to Luminor Hotel Jember. Warm regards, ly anggoro Wicaksono. General Manager.
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P***a
Business
9,1
/10
Reviewed 3 week(s) ago
The staff is friendly and responsive.
The food menu is varied.
The only downside was that the room was a bit dirty, but the staff quickly cleaned it up.
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Accommodation's Reply
02 Sep 2025
Dear Mr/Ms P*a. Thank you for being our loyal guest and taking the time to share your experience at Luminor Hotel Jember. We sincerely apologize for any shortcomings that may have been an obstacle during your stay at Luminor Hotel Jember. We will continue to improve the quality of our service and facilities. Thank you again for this positive review. We look forward to welcoming you and your family back to Luminor Hotel Jember. Warm regards, ly anggoro Wicaksono. General Manager.
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A***a
Transit
8,5
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, very close to the STDI Jember campus
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Accommodation's Reply
02 Sep 2025
Dear Mr./Ms. A*a. Thank you for recommending Luminor Hotel Jember regarding our facilities to support your business stay. We look forward to your next visit. Thank you and continued success. Warm regards, ly anggoro Wicaksono. General Manager.
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S***a
Business
9,6
/10
Reviewed 4 week(s) ago
For the friendliness of the staff, there is no need to doubt (always greeted with a smile everywhere, very helpful ⭐⭐⭐⭐⭐), for food and drinks, they are varied, all delicious, nothing is a dud at all (cleanliness, friendliness of the staff here is really ⭐⭐⭐⭐⭐ especially there is the Hotel Manager who greets and sits together to chat, subhanallah this is really ⭐⭐⭐⭐⭐, helpful, aware and care), for the rooms, hopefully in the future they will be more aware and care about dust and cleanliness 🙏. If I go to Jember, I will definitely come here again 🫶, like my own family and my own home.
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Accommodation's Reply
02 Sep 2025
Dear Mr./Ms. S*a. Thank you for taking the time to leave a positive review. We are very happy to know that you are satisfied with our service and facilities. Your review motivates us to continue providing the best. See you on your next visit. Thank you and always be successful. Warm regards, ly anggoro Wicaksono. General Manager.
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y***y
Business
9,7
/10
Reviewed 4 week(s) ago
Even though the location is further from the city center, it is still ok for resting... the food, service, friendliness, cleanliness and atmosphere are all good.
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1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear Mr/Ms y*y, Thank you for your wonderful review. We are delighted to hear that you enjoyed every aspect of your stay with us at Luminor Hotel Jember. Your review is a source of encouragement for us. See you again on your next visit. Thank you and best wishes for continued success. Warmest regards, ly anggoro Wicaksono, General Manager.
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L***y
8,8
/10
Reviewed 6 week(s) ago
Very family friendly hotel, very enjoyable.
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Accommodation's Reply
02 Sep 2025
Dear Mr./Ms. L*y. Thank you for visiting Luminor Hotel Jember and for giving us a review. We are very pleased to know that you enjoyed your stay at Luminor Hotel Jember. Your comments mean a lot to us. We look forward to welcoming you on your next visit. Thank you and best wishes for continued success. Warm regards, ly anggoro Wicaksono. General Manager.
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ew
endah w.
7,6
/10
Reviewed 7 week(s) ago
The bathroom had a lot of limescale, I took the executive room even though it was really dirty.
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Accommodation's Reply
13 Aug 2025
Dear Mr./Mrs. Endah W. On behalf of the management, we apologize for the inconvenience caused during your stay at Hotel Luminor Jember. We deeply regret that this happened, and we have conducted an evaluation with our Housekeeping department to make improvements, especially for cleanliness. Of course, we will also improve it as best as possible. And we hope to be able to welcome you back here and show you the changes we have made. Best regards, ly anggoro Wicaksono. General Manager.
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F***A
Staycation
10,0
/10
Reviewed 8 week(s) ago
Comfortable, beautiful, and great. Perfect for a staycation.
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Accommodation's Reply
13 Aug 2025
Dear Mr./Ms. F*A. Thank you for being our loyal guest and taking the time to share your experience at Luminor Hotel Jember. We sincerely apologize for any shortcomings that may have been an obstacle during your stay at Luminor Hotel Jember. We will continue to improve the quality of our service and facilities. Thank you again for this positive review. We look forward to welcoming you and your family back to Luminor Hotel Jember. Warm regards, ly anggoro Wicaksono. General Manager.
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R***t
Leisure
10,0
/10
Reviewed 9 week(s) ago
Recommendations for getting a comfortable stay in Jember
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. R*t. Thank you for staying at Luminor Hotel Jember and for leaving us a review. We are pleased to hear that you were satisfied with several aspects of our accommodation. We are committed to improving the quality of our service and hope to provide an even better experience on your next visit. Thank you and continued success. Warmest regards, ly anggoro Wicaksono, General Manager.
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M***h
Leisure
10,0
/10
Reviewed 9 week(s) ago
In short, it is recommended to stay at Luminor... If you go to Jember, you will definitely stay here again... Always be successful, Luminor... Thank you.
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Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. M*h. Thank you for staying at Luminor Hotel Jember and for leaving us a review. We are pleased to hear that you were satisfied with several aspects of our accommodation. We are committed to improving the quality of our service and look forward to providing an even better experience on your next visit. Thank you and continued success. Warmest regards, ly anggoro Wicaksono, General Manager
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M
Mahmiah
Leisure
9,1
/10
Reviewed 10 week(s) ago
I booked three rooms, but one of them had a plumbing problem in the bathroom. Thank you for your prompt response and replacing me with a better room.
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1 people find it helpful
Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. Mahmiah, On behalf of the management, we apologize for the inconvenience caused during your stay at Hotel Luminor Jember. We deeply regret this incident, and we have conducted an evaluation with our Engineering department to make improvements, especially for cleanliness in all areas. Of course, we will also improve it as best as possible. And we hope to be able to welcome you back here and show you the changes we have made. Best regards, ly anggoro Wicaksono. General Manager.
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AN
Achmad N. K.
Business
9,7
/10
Reviewed 11 week(s) ago
less complete variations compared to other luminors
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Accommodation's Reply
13 Aug 2025
Dear Mr./Mrs. Achmad N. Ke. On behalf of the management, we apologize for the inconvenience caused during your stay at Hotel Luminor Jember. We deeply regret that this happened, and we have conducted an evaluation with our relevant departments to make improvements, especially to the facilities. Of course, we will also improve it as best as possible. And we hope to welcome you back here and show you the changes we have made. Best regards, ly anggoro Wicaksono. General Manager.
See original
TD
Tugas D. Y.
Transit
8,8
/10
Reviewed 11 week(s) ago
The breakfast is quite varied and tastes good.
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Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. Tugas D. Y. Thank you for staying at Luminor Hotel Jember and for leaving us a review. We are pleased to hear that you were satisfied with several aspects of our accommodation. We are committed to improving the quality of our service and look forward to providing you with an even better experience on your next visit. Thank you and continued success. Warmest regards, ly anggoro Wicaksono. General Manager
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L***s
Leisure
8,4
/10
Reviewed 13 week(s) ago
A bit dirty, when walking in the back lobby I met a cockroach. All services are ok.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Mr./Mrs. L*s, On behalf of the management, we apologize for the inconvenience that occurred during your stay at Hotel Luminor Jember. We deeply regret that this happened, and we have conducted an evaluation with our Housekeeping department to make improvements, especially for Cleanliness in all areas. Of course, we will also fix it as best we can. And we hope to still be able to welcome you back here and show you the changes that we have made. Best regards, ly anggoro Wicaksono. General Manager.
See original
Muhammad L. M.
Business
10,0
/10
Reviewed 14 week(s) ago
Beachfront hotel so you can go to the back and enjoy the Bali Strait.
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Accommodation's Reply
01 Jul 2025
Dear Mr./Mrs. Muhammad L. M. Thank you for being our loyal guest and taking the time to share your experience at Luminor Hotel Jember. We sincerely apologize for any shortcomings that are still obstacles when staying at Luminor Hotel Jember. We will continue to improve the quality of our services and facilities. Once again, thank you for this positive review. We look forward to welcoming you and your family back to Luminor Hotel Jember. Warm regards, ly anggoro Wicaksono. General Manager
See original
YM
Yusup M.
9,7
/10
Reviewed 14 week(s) ago
the night atmosphere is like in a quiet countryside accompanied by the sound of crickets and splashing water
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Accommodation's Reply
01 Jul 2025
Dear Mr./Mrs. Yusup M. Thank you for your wonderful review to us. We are very happy to hear that you enjoyed every aspect of your stay with us at Luminor Hotel Jember. Your review is our motivation. See you again on your next visit. Thank you and always success. Warm Regards, ly anggoro Wicaksono. General Manager
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M***h
Business
8,8
/10
Reviewed 18 week(s) ago
Everything is good, comfortable, and enjoyable. Awesome.
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Accommodation's Reply
24 May 2025
Dear Mr./Mrs. M*h. Thank you for visiting Luminor Hotel Jember and for giving us a review. We are very pleased to know that you enjoyed your stay at Luminor Hotel Jember. Your comments mean a lot to us. We look forward to welcoming you on your next visit. Thank you and continued success to you. Warm regards, ly anggoro Wicaksono. General Manager
See original
Number of reviews per page
20
40
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