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Marbella Place Anyer by Jayakarta
Hotels
Preferred Partner Plus
7,6
/10
Pleasant
5.612 reviews
What Guests Say About Their Stay
Accessibility (88)
Staff Friendliness (86)
Room Space (84)
Surroundings (78)
Hamid A.
9,4
/ 10
We had a pleasant stay. The staff was friendly and helpful, with easy access to local food and places, wherever your interest is. I definitely recommend this stay for family and friends. Thank you, Marbella, may your business be more fruitful in many years to come. T.A.Hamid 🇸🇬🇮🇩❤️🌹
I***a
10,0
/ 10
The hotel staff, from the front desk to the restaurant, the swimming pool staff are all very friendly, the security guards are also friendly and smiley. The breakfast menu is also varied. The rooms are spacious and clean. The distance is still close to the city center. Access to the beach is also very easy, there are also many minimarkets and eateries in front of the hotel. The hotel was crowded with visitors when we checked in and checked out, there were gatherings there, cool. Alhamdulillah, the kids are satisfied, next time in shaa Allah will return to Marbella by Jayakarta, hopefully it will be even cooler with the renovations 🥰
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Risma A.
10,0
/ 10
Friendly hotel service, strategic location, varied restaurant menu, close to a busy beach, large swimming pool, full service, and delicious food and beverages at the beach cafe. Thank you.
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wahyuni
8,8
/ 10
A legendary hotel, yet still very comfortable and spacious. Complete amenities, delicious breakfast, and plenty of delicious food and snacks in front of the hotel. Overall, it's a perfect location, and the most popular is the beach in front of the hotel 🥰
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n***n
8,2
/ 10
The location is strategic, across from the hotel there are 3 minimarkets, if you book a room only, you don't have to worry because there are many breakfast sellers across from the hotel, even though the hotel is old, the room is comfortable and the facilities are complete, there is a sofa bed and a small refrigerator that can fit a lot, the beach is also clean and there are no corals, the swimming pool is also large, it is very suitable for a family staycation
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In the Area
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Jalan Raya Karang Bolong KM. 135 Desa Bandulu, Anyer, Anyer, Serang, Banten, Indonesia, 42466
Main Facilities
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This accommodation offers:
Jet ski
Outdoor pool
Waterskiing
Outdoor tennis court
Banana boat
Private beach
Water sport
Poolside bar
Laundry service
Restaurant
Luggage storage
Elevator
Garden
Kids club
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located in Beachside
Excellent Swimming Pool
+2 more
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Available Room Types in Marbella Place Anyer by Jayakarta
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What's around Marbella Place Anyer by Jayakarta
Jalan Raya Karang Bolong KM. 135 Desa Bandulu, Anyer, Anyer, Serang, Banten, Indonesia, 42466
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Discover More About Marbella Place Anyer by Jayakarta
Location
Marbella Place Anyer by Jayakarta is located in area / city Anyer.
About Marbella Place Anyer by Jayakarta
Not only located within easy reach of various places of interests for your adventure, but staying at Marbella Place Anyer by Jayakarta will also give you a pleasant stay.
Marbella Place Anyer by Jayakarta is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Marbella Place Anyer by Jayakarta provides a pleasant accommodation for your stay.
For you, travelers who wish to travel comfortably on a budget, Marbella Place Anyer by Jayakarta is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Marbella Place Anyer by Jayakarta provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Marbella Place Anyer by Jayakarta is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Marbella Place Anyer by Jayakarta, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Marbella Place Anyer by Jayakarta, which you rarely find in other places.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Marbella Place Anyer by Jayakarta.
If you plan to have a long-term stay, staying at Marbella Place Anyer by Jayakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Marbella Place Anyer by Jayakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Enjoy luxurious treats and incomparable experience by staying at Marbella Place Anyer by Jayakarta.
All facilities in Marbella Place Anyer by Jayakarta
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Common Space
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Sports and Recreations
- Banana boat
- Basketball
- Billiard
- Jet ski
- Outdoor tennis court
- Table tennis
- Waterskiing
- Water sport
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
In-room Facilities
- Cable TV
- Desk
- Minibar
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Poolside bar
Things to Do
- Children play area
- Garden
- Outdoor pool
- Private beach
General
- AC
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Grocery
- Supermarket
Family-friendly Facilities
- Kids club
- Children pool
Business Facilities
- Conference room
- Meeting facilities
Connectivity
- Free WiFi
Accommodation Policy & General Information in Marbella Place Anyer by Jayakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Marbella Place Anyer by Jayakarta | 100 |
Number of floors in Marbella Place Anyer by Jayakarta | 8 |
Another facilities in Marbella Place Anyer by Jayakarta | Parking, Coffee/tea in lobby, Coffee shop, Elevator, Restaurant |
Frequently asked question in Marbella Place Anyer by Jayakarta
What is normal check-in & check-out time at Marbella Place Anyer by Jayakarta?
The standard check-in time at Marbella Place Anyer by Jayakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Marbella Place Anyer by Jayakarta provide breakfast?
Yes, Marbella Place Anyer by Jayakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Marbella Place Anyer by Jayakarta?
Marbella Place Anyer by Jayakarta is a 4.0-star hotel.
How many floors does Marbella Place Anyer by Jayakarta have?
Marbella Place Anyer by Jayakarta has 8 floors.
How many rooms are available at Marbella Place Anyer by Jayakarta?
Marbella Place Anyer by Jayakarta has 100 rooms in total.
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More Reviews from Other Guests in Marbella Place Anyer by Jayakarta
Overall Ratings & Reviews Marbella Place Anyer by Jayakarta
Traveloka (5.569)
Other sources (43)
7,6
Pleasant
From 5.569 reviews
Provided by travelers on
Cleanliness
7,0
Room Comfort
7,2
Meal
7,6
Location
8,2
Service and Facilites
7,5
People often mention about Marbella Place Anyer by Jayakarta
All
Ambiance (106)
Staff Friendliness (90)
Bedroom (87)
Accessibility (86)
Bathroom (82)
Hotel Area (80)
Surroundings (78)
Family Friendly (76)
Room Space (76)
Taste (76)
Sort by
Most Recent
Format
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Traveler Reviews Marbella Place Anyer by Jayakarta
Number of reviews per page
20
40
Customer reviews
I***a
Leisure
10,0
/10
Reviewed 4 day(s) ago
The hotel staff, from the front desk to the restaurant, the swimming pool staff are all very friendly, the security guards are also friendly and smiley. The breakfast menu is also varied. The rooms are spacious and clean. The distance is still close to the city center. Access to the beach is also very easy, there are also many minimarkets and eateries in front of the hotel. The hotel was crowded with visitors when we checked in and checked out, there were gatherings there, cool. Alhamdulillah, the kids are satisfied, next time in shaa Allah will return to Marbella by Jayakarta, hopefully it will be even cooler with the renovations 🥰
Read More
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A***l
8,5
/10
Reviewed 4 day(s) ago
It's been a long time since I've been back here. The room facilities are really good, the TV is new, the AC is new, and the bathroom facilities are all new. The breakfast is delicious and quite varied. You can go to the pool or the beach, and the sunset view is really beautiful. I'll come back here again next time.
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Agung B. S.
Staycation
8,2
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and the location is very strategic close to the beach.
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1 people find it helpful
H***y
8,3
/10
Reviewed 5 day(s) ago
family friendly space and easy to find..
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IM
Imay M.
Staycation
10,0
/10
Reviewed 5 day(s) ago
Friendly staff… good facilities… Jayakarta is getting more and more successful
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R***o
Staycation
6,5
/10
Reviewed 5 day(s) ago
Cons:
Calls not answered
Customer service unclear about room directions and location
AC noisy
Floors slippery when it rains
Room service not 24 hours
Lots of renovations, so uncomfortable
There are lots of vendors waiting at the beach door, so it's a bit of a hassle
Pros:
Good facilities, directly behind the beach
Room facilities are spacious and complete, with a bathtub and terrace
Delicious food
Strategic location
Nice swimming pool with a bar
Read More
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E***e
Business
7,6
/10
Reviewed 7 day(s) ago
Old hotel, a bit scary, building and facilities are poorly maintained. Room door handles need to be replaced. Windows, poor cleanliness, no hot water for showering, electric kettle is moldy/rusty. Swimming pool is dirty and mossy.
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We apologize for the inconvenience caused during your stay at our hotel. Your feedback is very important to us. The main swimming pool on the day of your stay was under maintenance, and we also have 2 swimming pools that can be used during the maintenance period. We will make improvements and address some of the cleanliness and facility issues in the future. We hope that in the future we will be able to provide you and your family with a better stay experience. Best regards, i gede Paksi w b | Rooms Manager
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R
Ruri
10,0
/10
Reviewed 2 week(s) ago
The hotel does look old, but upon entering, the room was nice and clean. The view was beautiful, although there wasn't a pool, but you could still see the beach on the left and right. The sand was coral-free, giving it a nice tropical vibe.
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Accommodation's Reply
26 Oct 2025
Dear Ms. Ruri, Thank you for sharing your wonderful and perfect experience with our hotel. We are very glad that you and your family enjoyed your stay at Marbella Place Anyer. We and all the staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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A***s
Staycation
8,7
/10
Reviewed 2 week(s) ago
The check-in process is fast, the staff are friendly, and the cleanliness of the room floor needs to be improved.
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Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for choosing to stay at Marbella and for taking the time to write a review of our hotel. Your feedback and suggestions regarding cleanliness will be used as an evaluation to improve our service. We hope to welcome you and your family to stay and have an even better experience in the future. Best regards, i gede Paksi w b | Room Manager
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TH
Taufik H.
8,5
/10
Reviewed 3 week(s) ago
The staff are friendly, but the cleanliness is lacking
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Accommodation's Reply
26 Oct 2025
Dear Mr. Taufik H., Thank you for choosing to stay at Marbella and for taking the time to write a review of our hotel. Your feedback and suggestions regarding cleanliness will be used for continuous improvement. We hope to welcome you and your family back to stay and have an even better experience in the future. Best regards, i gede Paksi w b | Rooms Manager
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Verified Traveler
8,5
/10
Reviewed 3 week(s) ago
Nice, clean, all facilities work well, nice view
See original
2 people find it helpful
Accommodation's Reply
26 Oct 2025
Thank you for your detailed review of our hotel. We are delighted that you and your family were pleased with our staff and enjoyed your stay at Marbella Place. We and our entire staff look forward to welcoming you back to Marbella Place Anya. Thank you. i gede Paksi w b | Housekeeping Manager
See original
HA
Hamid A.
Leisure
9,4
/10
Reviewed 3 week(s) ago
We had a pleasant stay. The staff was friendly and helpful, with easy access to local food and places, wherever your interest is. I definitely recommend this stay for family and friends. Thank you, Marbella, may your business be more fruitful in many years to come. T.A.Hamid 🇸🇬🇮🇩❤️🌹
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. Hamid A. Thank you so much for your review. We are truly honored & delighted to hear that you enjoyed your stay with us & recommend our hotel for family leasure , we look forward to welcoming you back for another memorable visit ❤️🌹 . Best regards, I Gede Paksi Wira Buana | Room Division Manager
Risma A.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Friendly hotel service, strategic location, varied restaurant menu, close to a busy beach, large swimming pool, full service, and delicious food and beverages at the beach cafe. Thank you.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Ms. Risma A., Thank you for taking the time to write us a comprehensive review. We are so pleased that you and your family enjoyed the service, food and wonderful stay at Marbella Place Anyer. We and all the staff welcome you and your family back to Marbella Place Anyer again in the future. Best regards, Rooms Manager
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AR
Achmad R. S.
9,4
/10
Reviewed 3 week(s) ago
Friendly staff, clean and comfortable rooms
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Accommodation's Reply
26 Oct 2025
Dear Mr. Ahmad R.S., Thank you for taking the time to write us a review. We are very glad that you and your family were satisfied with the comfort of our room, the service from our staff and the experience you had at Marbella Place Anyer. We and all our staff would be very happy to welcome you and your family back to Marbella Place Anyer again in the future. Best regards, Room Manager
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DS
Dicky S.
8,8
/10
Reviewed 3 week(s) ago
Marbella is gradually improving...
Hopefully, it will get better in the future...
The room is now cooler with the new AC...
The toilet has been repaired... but there's no hot water in my room.
See original
2 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. Dickie S., Thank you for taking the time to share your experience at our hotel. We are very glad that you and your family enjoyed your stay in Marbella. We are sorry that all rooms do not have hot water in the bathroom. We look forward to providing better service and in-room amenities to all our guests in Marbella in the future. All of our staff and I sincerely hope to welcome you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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AR
Achmad R. S.
10,0
/10
Reviewed 4 week(s) ago
There are definitely changes, but they're for the better. The staff is friendly and the rooms are clean. For those traveling long distances to Anyer, it's not only a vacation but also a place to rest.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Achmad R.S., thank you for sharing your stay with us. We are delighted to hear that you and your family enjoyed your stay at Marbella Place Anyer. All of us at Marbella Place Anyer look forward to welcoming you and your family back in the future. Thank you. i gede Paksi w b | Housekeeping Manager
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MA
Muhamad A. S.
9,7
/10
Reviewed 4 week(s) ago
Good service and comfortable
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Accommodation's Reply
05 Oct 2025
Dear Mr. Muhamad A. S., Thank you for sharing your experience staying at our Hotel, glad to hear that you & your family enjoyed your vacation at Marbella Place Anyer, We and all the staff will be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
See original
Satria Y. P.
Leisure
10,0
/10
Reviewed 5 week(s) ago
For those who say this is haunted, where is it? Not at all. It's very family-friendly. It's bustling with visitors, and the breakfast is quite varied.
When I visited, there were even three companies having a family gathering here.
The service was excellent, even when the room I booked was sold out, I got a FREE ROOM UPGRADE. Thank you to the hotel for their policy.
The revitalization and renovation process is still ongoing, so please understand. I hope this hotel will be even more recommended in the next 1-2 years.
Good price, good service.
My suggestion for the future: I hope there will be a shaded area, like a canopy, for motorcycle parking to protect from rain and sun. I also hope there will be a pedestrian area with a shaded roof from the car/motorcycle parking area so guests can be more comfortable in inclement weather.
Thanks
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Accommodation's Reply
05 Oct 2025
Dear Mr. Satria Y. P. Thank you for taking the time to provide a complete review for us, it's great to hear that you and your family enjoyed your weekend getaway at Marbella Place Anyer, we are currently continuing to improve both our facilities and rooms to remain the top choice of hotels in Anyer, thank you for your suggestions regarding improving the motorbike parking facilities, we will evaluate them for future improvements. We and all our employees will be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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AM
Apriyanto M.
Leisure
10,0
/10
Reviewed 5 week(s) ago
Always comfortable staying here…👌🏻
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3 people find it helpful
Accommodation's Reply
05 Oct 2025
Dear Mr. Apriyanto, Thank you for taking the time to share your experience staying at our hotel. We are pleased to hear that you and your family remain loyal guests and enjoyed your stay at our hotel. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Warm regards, i gede Paksi w b | Room Division Manager
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A***i
10,0
/10
Reviewed 6 week(s) ago
Thank you, very satisfying.
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Accommodation's Reply
28 Sep 2025
Dear Guest, Thank you for sharing your experience staying at our Hotel, it is a pleasure to hear that you and your family enjoyed your vacation at Marbella Place Anyer, We and all the staff will be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Marbella Place Anyer by Jayakarta
Traveloka (5.569)
Other sources (43)
7,6
Pleasant
From 5.569 reviews
Provided by travelers on
Cleanliness
7,0
Room Comfort
7,2
Meal
7,6
Location
8,2
Service and Facilites
7,5
People often mention about Marbella Place Anyer by Jayakarta
All
Ambiance (106)
Staff Friendliness (90)
Bedroom (87)
Accessibility (86)
Bathroom (82)
Hotel Area (80)
Surroundings (78)
Family Friendly (76)
Room Space (76)
Taste (76)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Marbella Place Anyer by Jayakarta
Number of reviews per page
20
40
Customer reviews
I***a
Leisure
10,0
/10
Reviewed 4 day(s) ago
The hotel staff, from the front desk to the restaurant, the swimming pool staff are all very friendly, the security guards are also friendly and smiley. The breakfast menu is also varied. The rooms are spacious and clean. The distance is still close to the city center. Access to the beach is also very easy, there are also many minimarkets and eateries in front of the hotel. The hotel was crowded with visitors when we checked in and checked out, there were gatherings there, cool. Alhamdulillah, the kids are satisfied, next time in shaa Allah will return to Marbella by Jayakarta, hopefully it will be even cooler with the renovations 🥰
Read More
See original
Find this review helpful?
A***l
8,5
/10
Reviewed 4 day(s) ago
It's been a long time since I've been back here. The room facilities are really good, the TV is new, the AC is new, and the bathroom facilities are all new. The breakfast is delicious and quite varied. You can go to the pool or the beach, and the sunset view is really beautiful. I'll come back here again next time.
See original
Find this review helpful?
Agung B. S.
Staycation
8,2
/10
Reviewed 4 day(s) ago
The hotel staff is friendly and the location is very strategic close to the beach.
See original
1 people find it helpful
H***y
8,3
/10
Reviewed 5 day(s) ago
family friendly space and easy to find..
Find this review helpful?
IM
Imay M.
Staycation
10,0
/10
Reviewed 5 day(s) ago
Friendly staff… good facilities… Jayakarta is getting more and more successful
See original
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R***o
Staycation
6,5
/10
Reviewed 5 day(s) ago
Cons:
Calls not answered
Customer service unclear about room directions and location
AC noisy
Floors slippery when it rains
Room service not 24 hours
Lots of renovations, so uncomfortable
There are lots of vendors waiting at the beach door, so it's a bit of a hassle
Pros:
Good facilities, directly behind the beach
Room facilities are spacious and complete, with a bathtub and terrace
Delicious food
Strategic location
Nice swimming pool with a bar
Read More
See original
Find this review helpful?
E***e
Business
7,6
/10
Reviewed 7 day(s) ago
Old hotel, a bit scary, building and facilities are poorly maintained. Room door handles need to be replaced. Windows, poor cleanliness, no hot water for showering, electric kettle is moldy/rusty. Swimming pool is dirty and mossy.
See original
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We apologize for the inconvenience caused during your stay at our hotel. Your feedback is very important to us. The main swimming pool on the day of your stay was under maintenance, and we also have 2 swimming pools that can be used during the maintenance period. We will make improvements and address some of the cleanliness and facility issues in the future. We hope that in the future we will be able to provide you and your family with a better stay experience. Best regards, i gede Paksi w b | Rooms Manager
See original
R
Ruri
10,0
/10
Reviewed 2 week(s) ago
The hotel does look old, but upon entering, the room was nice and clean. The view was beautiful, although there wasn't a pool, but you could still see the beach on the left and right. The sand was coral-free, giving it a nice tropical vibe.
See original
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Ms. Ruri, Thank you for sharing your wonderful and perfect experience with our hotel. We are very glad that you and your family enjoyed your stay at Marbella Place Anyer. We and all the staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
See original
A***s
Staycation
8,7
/10
Reviewed 2 week(s) ago
The check-in process is fast, the staff are friendly, and the cleanliness of the room floor needs to be improved.
See original
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Valued Guest, Thank you for choosing to stay at Marbella and for taking the time to write a review of our hotel. Your feedback and suggestions regarding cleanliness will be used as an evaluation to improve our service. We hope to welcome you and your family to stay and have an even better experience in the future. Best regards, i gede Paksi w b | Room Manager
See original
TH
Taufik H.
8,5
/10
Reviewed 3 week(s) ago
The staff are friendly, but the cleanliness is lacking
See original
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Mr. Taufik H., Thank you for choosing to stay at Marbella and for taking the time to write a review of our hotel. Your feedback and suggestions regarding cleanliness will be used for continuous improvement. We hope to welcome you and your family back to stay and have an even better experience in the future. Best regards, i gede Paksi w b | Rooms Manager
See original
Verified Traveler
8,5
/10
Reviewed 3 week(s) ago
Nice, clean, all facilities work well, nice view
See original
2 people find it helpful
Accommodation's Reply
26 Oct 2025
Thank you for your detailed review of our hotel. We are delighted that you and your family were pleased with our staff and enjoyed your stay at Marbella Place. We and our entire staff look forward to welcoming you back to Marbella Place Anya. Thank you. i gede Paksi w b | Housekeeping Manager
See original
HA
Hamid A.
Leisure
9,4
/10
Reviewed 3 week(s) ago
We had a pleasant stay. The staff was friendly and helpful, with easy access to local food and places, wherever your interest is. I definitely recommend this stay for family and friends. Thank you, Marbella, may your business be more fruitful in many years to come. T.A.Hamid 🇸🇬🇮🇩❤️🌹
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. Hamid A. Thank you so much for your review. We are truly honored & delighted to hear that you enjoyed your stay with us & recommend our hotel for family leasure , we look forward to welcoming you back for another memorable visit ❤️🌹 . Best regards, I Gede Paksi Wira Buana | Room Division Manager
Risma A.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Friendly hotel service, strategic location, varied restaurant menu, close to a busy beach, large swimming pool, full service, and delicious food and beverages at the beach cafe. Thank you.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Ms. Risma A., Thank you for taking the time to write us a comprehensive review. We are so pleased that you and your family enjoyed the service, food and wonderful stay at Marbella Place Anyer. We and all the staff welcome you and your family back to Marbella Place Anyer again in the future. Best regards, Rooms Manager
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AR
Achmad R. S.
9,4
/10
Reviewed 3 week(s) ago
Friendly staff, clean and comfortable rooms
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Accommodation's Reply
26 Oct 2025
Dear Mr. Ahmad R.S., Thank you for taking the time to write us a review. We are very glad that you and your family were satisfied with the comfort of our room, the service from our staff and the experience you had at Marbella Place Anyer. We and all our staff would be very happy to welcome you and your family back to Marbella Place Anyer again in the future. Best regards, Room Manager
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DS
Dicky S.
8,8
/10
Reviewed 3 week(s) ago
Marbella is gradually improving...
Hopefully, it will get better in the future...
The room is now cooler with the new AC...
The toilet has been repaired... but there's no hot water in my room.
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2 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. Dickie S., Thank you for taking the time to share your experience at our hotel. We are very glad that you and your family enjoyed your stay in Marbella. We are sorry that all rooms do not have hot water in the bathroom. We look forward to providing better service and in-room amenities to all our guests in Marbella in the future. All of our staff and I sincerely hope to welcome you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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Achmad R. S.
10,0
/10
Reviewed 4 week(s) ago
There are definitely changes, but they're for the better. The staff is friendly and the rooms are clean. For those traveling long distances to Anyer, it's not only a vacation but also a place to rest.
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1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Achmad R.S., thank you for sharing your stay with us. We are delighted to hear that you and your family enjoyed your stay at Marbella Place Anyer. All of us at Marbella Place Anyer look forward to welcoming you and your family back in the future. Thank you. i gede Paksi w b | Housekeeping Manager
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MA
Muhamad A. S.
9,7
/10
Reviewed 4 week(s) ago
Good service and comfortable
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Accommodation's Reply
05 Oct 2025
Dear Mr. Muhamad A. S., Thank you for sharing your experience staying at our Hotel, glad to hear that you & your family enjoyed your vacation at Marbella Place Anyer, We and all the staff will be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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Satria Y. P.
Leisure
10,0
/10
Reviewed 5 week(s) ago
For those who say this is haunted, where is it? Not at all. It's very family-friendly. It's bustling with visitors, and the breakfast is quite varied.
When I visited, there were even three companies having a family gathering here.
The service was excellent, even when the room I booked was sold out, I got a FREE ROOM UPGRADE. Thank you to the hotel for their policy.
The revitalization and renovation process is still ongoing, so please understand. I hope this hotel will be even more recommended in the next 1-2 years.
Good price, good service.
My suggestion for the future: I hope there will be a shaded area, like a canopy, for motorcycle parking to protect from rain and sun. I also hope there will be a pedestrian area with a shaded roof from the car/motorcycle parking area so guests can be more comfortable in inclement weather.
Thanks
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Accommodation's Reply
05 Oct 2025
Dear Mr. Satria Y. P. Thank you for taking the time to provide a complete review for us, it's great to hear that you and your family enjoyed your weekend getaway at Marbella Place Anyer, we are currently continuing to improve both our facilities and rooms to remain the top choice of hotels in Anyer, thank you for your suggestions regarding improving the motorbike parking facilities, we will evaluate them for future improvements. We and all our employees will be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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AM
Apriyanto M.
Leisure
10,0
/10
Reviewed 5 week(s) ago
Always comfortable staying here…👌🏻
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3 people find it helpful
Accommodation's Reply
05 Oct 2025
Dear Mr. Apriyanto, Thank you for taking the time to share your experience staying at our hotel. We are pleased to hear that you and your family remain loyal guests and enjoyed your stay at our hotel. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Warm regards, i gede Paksi w b | Room Division Manager
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A***i
10,0
/10
Reviewed 6 week(s) ago
Thank you, very satisfying.
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Accommodation's Reply
28 Sep 2025
Dear Guest, Thank you for sharing your experience staying at our Hotel, it is a pleasure to hear that you and your family enjoyed your vacation at Marbella Place Anyer, We and all the staff will be very happy to welcome you and your family back to stay at Marbella Place Anyer in the future. Warm regards i gede Paksi w b | Room Division Manager
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