Melia Makassar

Hotels
Traveloka Hotel Appreciation 2023: Exceptional Guest Experience
8,8
/10
Very Good
3.752 reviews

What Guests Say About Their Stay

Staff Friendliness (75)
Room Space (74)
Bedroom (73)
Ambiance (71)
D***a
10,0
/ 10
One of my favorite hotels in Makassar for staycations. Very clean, the food tastes good, friendly staff, and the rooms are clean and cozy.
Mrs Suriani Labiran
8,5
/ 10
Superb location and the hotel staff are friendly and attentive. Room was always clean and neat. The best part is that Makassar doesn’t have many hotels that provided good breakfast we chose Melia for its exceptional breakfast. The pool not so good overall great hotel.
Putri A. P. S.
9,4
/ 10
Bismillah, if I may suggest, other than 19th floor other room was comfortable and had nice view for me, I was on 15, 19&11, I hardly had good sleep due to noise coming from 20th floor(squeaky sound of chairs etc). Hence book other than 19th and you ll be fine InsyaaAllah. I had great time staying here. the staff were pretty accomodating to my requests (i specifically requested to have female staff for room cleaning and laundry whenever they were available, and Alhamdulillaah they managed to fulfill it), Thankyou, Jazakumullah Khair 🙏🏽. the gym and the pool were amazing. the food was delicious. I originally planned to stay for 5 nights and moved to other hotel but ended up extending my stay for another 7nights, it started to feel like home I guess😂. I love the fragrance whenever I entered the lobby, it got me into thinking "oh am in Melia". I know it's hard sometimes, but smiling really can make people's day. Senyuman dapat membuka segala kebaikan. Terimakasih untuk senyuman dan kesabaran kalian.🤗. Keep up the good work!. Semangat. I hope this review helps. Recommended.
febrianti
9,7
/ 10
This hotel is a perfect hotel for family vacation. My little kids love the bedroom and the swimming pool. And for my teenagers love the roof top restaurant. And all of that we would like say thank you for all the Melia staff for your hospitality.
Alberta
8,8
/ 10
good and clean place. close to the city and beach.
In the Area
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Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Melia Makassar is a hotel in a good neighborhood, which is located at Mariso. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Melia Makassar

Jalan Andi Mappanyukki No. 17, Mariso, Makassar, Sulawesi Selatan, Indonesia, 90125
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Lobby Melia Makassar
Lobby 2 Melia Makassar

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About Melia Makassar

Located in the vibrant heart of South Sulawesi, Melia Makassar is a luxurious hotel that combines modern elegance with traditional Indonesian hospitality. This stunning property is designed to cater to both business and leisure travelers, offering a perfect blend of comfort, convenience, and style. With its strategic location, guests can easily access the city's main attractions, making it an ideal base for exploring the rich culture and history of Makassar.

Melia Makassar boasts a variety of well-appointed rooms and suites, each designed with the utmost attention to detail. Guests can enjoy breathtaking views of the city or the stunning coastline from their rooms, which are equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and minibars. The hotel’s contemporary design is complemented by warm, inviting interiors that create a relaxing atmosphere for all visitors.

One of the standout features of Melia Makassar is its commitment to providing exceptional service. The friendly and professional staff are always on hand to assist with any requests, ensuring that every guest feels valued and well taken care of. Whether you need help with your luggage, recommendations for local attractions, or assistance with booking tours, the staff at Melia Makassar are dedicated to making your stay as enjoyable as possible.

In addition to its luxurious accommodations, Melia Makassar offers a range of facilities designed to enhance your stay. Guests can indulge in a variety of dining options, from casual cafes to fine dining restaurants, serving both local and international cuisine. The hotel also features a state-of-the-art fitness center, a relaxing spa, and an inviting swimming pool, providing plenty of opportunities to unwind and recharge.

For business travelers, Melia Makassar offers comprehensive meeting and event facilities, including spacious conference rooms equipped with the latest technology. Whether you’re hosting a corporate event, a wedding, or a social gathering, the hotel’s dedicated event planning team will ensure that everything runs smoothly.

Why You Should Stay at Melia Makassar

Choosing Melia Makassar for your stay means opting for a hotel that prioritizes guest satisfaction. The combination of luxurious accommodations, top-notch facilities, and a prime location makes it a standout choice for anyone visiting the area. Whether you’re in town for business or leisure, you’ll find everything you need right at your fingertips.

Best Time to Stay at Melia Makassar

The best time to visit Melia Makassar is during the dry season, which typically runs from May to September. During these months, you can expect pleasant weather, making it ideal for exploring the city and its surroundings. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of April and October.

Transportation and Accessibility

Access to the Airport

Melia Makassar is conveniently located just a short drive from Sultan Hasanuddin International Airport, which is approximately 30 kilometers away. The hotel offers airport transfer services, making it easy for guests to arrive and depart without any hassle. Taxis and ride-sharing services are also readily available for those who prefer to travel independently.

Public Transportation

Getting around Makassar is a breeze, thanks to the city’s efficient public transportation system. Buses, angkots (minivans), and taxis are widely available, providing easy access to various attractions and neighborhoods. The hotel’s central location means that many popular destinations are within walking distance, allowing guests to explore the city at their own pace.

Unique Facilities at Melia Makassar

1. Rooftop Pool

One of the most unique features of Melia Makassar is its stunning rooftop pool. Offering panoramic views of the city and the coastline, this oasis is the perfect spot to relax and soak up the sun. Guests can enjoy refreshing cocktails and light snacks from the poolside bar while taking in the breathtaking scenery.

2. YHI Spa

For those looking to unwind, the YHI Spa at Melia Makassar offers a range of rejuvenating treatments and therapies. From traditional Indonesian massages to modern wellness treatments, guests can indulge in a pampering experience that will leave them feeling refreshed and revitalized.

3. Fitness Center

The hotel’s state-of-the-art fitness center is equipped with the latest exercise machines and free weights, allowing guests to maintain their workout routines while traveling. With a variety of cardio and strength training equipment, you can easily stay fit during your stay.

Nearby Attractions at Melia Makassar

1. Fort Rotterdam

Located just 2 kilometers from Melia Makassar, Fort Rotterdam is a historical landmark that dates back to the 17th century. This well-preserved fort offers visitors a glimpse into Makassar's colonial past and features a museum showcasing artifacts and exhibits related to the region's history.

2. Losari Beach

Losari Beach, approximately 3 kilometers from the hotel, is a popular destination for both locals and tourists. Known for its stunning sunsets and vibrant atmosphere, the beach is lined with cafes and restaurants, making it a great spot to relax and enjoy the ocean breeze.

3. Trans Studio Makassar

For families and thrill-seekers, Trans Studio Makassar is an indoor amusement park located about 5 kilometers from Melia Makassar. With a variety of rides and attractions, including roller coasters and live entertainment, it’s a fun-filled destination for visitors of all ages.

4. Makassar Grand Mosque

The Makassar Grand Mosque, situated around 4 kilometers from the hotel, is an architectural marvel and one of the largest mosques in Indonesia. Visitors are welcome to explore the mosque's stunning interiors and learn about its significance in the local community.

5. Paotere Harbor

Approximately 6 kilometers from Melia Makassar, Paotere Harbor is a bustling port where you can witness traditional wooden boats and fishing vessels. It’s a great place to experience the local culture and enjoy fresh seafood from nearby stalls.

6. Somba Opu Fortress

Located about 7 kilometers from the hotel, Somba Opu Fortress is another historical site worth visiting. This fort played a significant role in the history of Makassar and offers insights into the region's past through its ruins and surrounding gardens.

7. Bantimurung-Bulusaraung National Park

For nature lovers, Bantimurung-Bulusaraung National Park is approximately 30 kilometers from Melia Makassar. Known for its stunning waterfalls, limestone cliffs, and diverse wildlife, this national park is perfect for hiking, birdwatching, and exploring the great outdoors.

8. Rammang-Rammang Village

Rammang-Rammang Village, located about 40 kilometers from the hotel, is famous for its breathtaking karst landscape and rice fields. Visitors can take a boat tour through the village and enjoy the stunning scenery while learning about the local culture.

9. Tanjung Bira Beach

Approximately 50 kilometers from Melia Makassar, Tanjung Bira Beach is known for its pristine white sands and crystal-clear waters. It’s an ideal spot for swimming, snorkeling, and relaxing under the sun, making it a perfect day trip destination.

10. Bugis Waterpark

Located around 8 kilometers from the hotel, Bugis Waterpark is a fun-filled destination for families. With a variety of water slides, pools, and attractions, it’s a great place to cool off and enjoy a day of excitement.

Tips and Tricks for Staying at Melia Makassar

Tips During Your Stay

To make the most of your stay at Melia Makassar, consider booking a room with a view to enhance your experience. Don’t forget to explore the local cuisine at the hotel’s restaurants, and take advantage of the concierge services for personalized recommendations on attractions and activities.

Tips for Enjoying Hotel Facilities

Make sure to set aside time to relax at the rooftop pool and indulge in a treatment at the YHI Spa. If you’re a fitness enthusiast, try to visit the gym during off-peak hours for a more private workout experience. Also, check the hotel’s schedule for any special events or activities that may be happening during your stay.

Why Book Melia Makassar on Traveloka

Extensive Accommodation Options

When you book Melia Makassar through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a luxurious suite or a cozy room, Traveloka has you covered. The platform offers various choices to suit every budget and preference, ensuring a perfect stay for everyone.

Easy and Flexible Payment Options

Traveloka makes booking your stay at Melia Makassar hassle-free with easy and flexible payment options. You can choose to pay at the hotel upon arrival or take advantage of the PayLater feature, allowing you to secure your booking without immediate payment.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you accumulate points, you can enjoy discounts on future bookings, exclusive deals, and priority customer service.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at Melia Makassar. These authentic reviews provide valuable insights into the hotel’s services and facilities, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose Melia Makassar for your next trip to South Sulawesi. Booking hotel through Traveloka ensures you’ll have a memorable and enjoyable experience!

All facilities in Melia Makassar

Bar, Cafe and Lounge Melia Makassar
Bar, Cafe and Lounge
Swimming Pool Melia Makassar
Swimming Pool
Fitness Center Melia Makassar
Fitness Center
Functional Hall Melia Makassar
Functional Hall
Common Space Melia Makassar
Common Space

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Things to Do

  • Fitness center
  • Massage
  • Spa

Accessibilty

  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry

Food and Drinks

  • Breakfast
  • Buffet breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Meeting facilities
  • Projector

Transportation

  • Airport transfer

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Melia Makassar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga. Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi. Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Melia Makassar
135
Number of floors in Melia Makassar
20
Another facilities in Melia Makassar
24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Melia Makassar

What are available facilities at Melia Makassar?
There are top facilites at Melia Makassar such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Makassar?
The standard check-in time at Melia Makassar is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Melia Makassar provide breakfast?
Yes, Melia Makassar provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Melia Makassar?
Melia Makassar is a 4.0-star hotel.
How many floors does Melia Makassar have?
Melia Makassar has 20 floors.
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More Reviews from Other Guests in Melia Makassar

Traveloka (3.700)
Other sources (52)
8,8
Very Good
From 3.700 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

9,0

Meal

8,7

Location

8,9

Service and Facilites

8,9

People often mention about Melia Makassar
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Staff Friendliness (62)
Room Space (62)
Ambiance (60)
Bedroom (60)
Distance to City Center (56)
Bathroom (53)
Taste (53)
Hotel Area (51)
Variety (51)
Accessibility (47)
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Traveler Reviews Melia Makassar

Number of reviews per page
20
40
Customer reviews
Edy S.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The check-in staff was friendly. I was supposed to check in at 2:00 PM, but when I asked for an earlier check-in time, they immediately granted it. Thank you, Hotel Melia Makassar.
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13 Sep 2025
Dear Mr. Edy S, Warmest greetings from Melia Makassar! Thank you very much for your positive review. We are delighted to hear that the check-in process went smoothly and that our team was able to assist you with your early check-in request. Providing fast, friendly, and personalized service is our top priority. Your gratitude is a great motivation for us to continue providing a comfortable and memorable stay for every guest. We look forward to your next visit. Best regards, Aldi. Guest Experience
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 2 week(s) ago
Comfortable hotel close to the city center
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13 Sep 2025
Dear Mr. R*y, Warm greetings from Melia Makassar! Thank you for taking the time to write this short but meaningful review. We are very happy to know that you felt comfortable during your stay with us, and that our strategic location near the city center made it easy for your activities. Comfort and easy access are indeed some of the advantages that we want to continue to offer to our guests. We hope to welcome you back again in the future and provide an even more memorable stay. Warm regards, Aldi. Guest Experience
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Mursalim A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
Best service, clean rooms, varied and delicious breakfast menu 👍
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13 Sep 2025
Dear Mr. Mursalim A, Warmest greetings from Melia Makassar! Thank you very much for sharing your experience with us. We are delighted to know that you were satisfied with our service, enjoyed the comfort of our clean rooms, and enjoyed our varied and delicious breakfast. Positive reviews like this are a great motivation for our entire team to continue providing the best experience for every guest. We look forward to welcoming you back soon, and we hope your next visit will be equally pleasant. Best regards, Aldi. Guest Experience
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Bagus A.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
The ambiance is comfortable. The room service is high class.
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Accommodation's Reply
13 Sep 2025
Dear, Mr. Bagus A, Warmest greeting from Melia Makassar! Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you found the ambience comfortable and that our room service met your expectations with high standards. Creating a relaxing and welcoming environment, along with delivering excellent service, is something we strive for every day and it’s always rewarding to know that our efforts are appreciated. Your kind words truly mean a lot to our team, and we hope to have the pleasure of welcoming you back to Melia Hotel in the near future for another memorable stay. Warm regards, Aldi Guest Experience
Achmad D. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Overall, staying at the Melia is okay, but you have to be careful with parking. But don't worry, there's free valet parking.
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11 Sep 2025
Dear Mr. Achmad D. P, Warmest greetings from Melia Makassar! Thank you for taking the time to share your experience at Meliá Makassar. We are delighted to hear that you were overall satisfied with your stay with us. We appreciate your feedback regarding the parking area. We understand that parking access can be a challenge, and therefore we provide complimentary valet service for our guests' convenience. We hope to welcome you back again in the future for an even more memorable experience. Warmest regards, Aldi. Guest Experience
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Great, I want to stay again.
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Yudha P.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Recommendation if you go to Makassar, hotel in the city center, lots of food around the hotel.
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Accommodation's Reply
06 Sep 2025
Dear Mr. Yudha P, Warmest greetings from Melia Makassar! Thank you very much for your positive review and recommendation. We are delighted to learn that our hotel's strategic location in the heart of Makassar provided comfort and convenience during your stay. Easy access to a variety of local culinary options is indeed one of our strengths, and we are delighted that you enjoyed it. Feedback like this means a lot to us, as it not only motivates the team to continue providing the best service but also helps other guests choose a place to stay that suits their needs. We look forward to welcoming you back on your next visit, with an even more memorable experience. Please do not hesitate to contact us with any special requests or assistance needed. Best regards, Aldi. Guest Experience
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Yudha P.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
When I go to Makassar, I always stay here. Highly recommended.
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Accommodation's Reply
31 Aug 2025
Dear Mr. Yudha P, Warmest greetings from Melia Makassar! Thank you very much for your trust in Melia Makassar every time you visit this city. It is an honor for us to be your first choice. We are very happy to know that you felt comfortable during your stay and recommended our hotel. Reviews like this mean a lot to us and motivate us to continue providing the best service. See you again on your next visit. We are always ready to welcome you warmly. Best regards, Aldi. Guest Experience
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Yudha P.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
When I go to Makassar, I always stay here. Highly recommended.
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31 Aug 2025
Dear Mr. Yudha P, Warm greetings from Melia Makassar! Thank you very much for your trust in Melia Makassar every time you visit this city. It is an honor for us to be your first choice. We are very happy to know that you felt comfortable during your stay and recommended our hotel. Reviews like this mean a lot to us and motivate us to continue providing the best service. See you again on your next visit. We are always ready to welcome you warmly. Warm regards, Aldi. Guest Experience
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Yudha P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
When I go to Makassar, I always stay here. Highly recommended.
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Accommodation's Reply
04 Sep 2025
Dear Mr. Yudha P, Warmest greetings from Melia Makassar! Thank you for your continued trust in us every time you visit Makassar. It is an honor to be your first choice, and we are delighted to know that your experience has always been comfortable and satisfying. Your "highly recommended" is a great appreciation for our entire team. Our commitment is to always provide the best service, and reviews like this are a great motivation for us to continue maintaining and improving the quality of our service. We look forward to your next visit. See you again in Makassar. Warm regards, Aldi. Guest Experience
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LASMA S.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
I stayed at this hotel for 5 days, Everything is good, but 1 thing that bothers me is the smell of Towels/Kimono, its better to be washed and given Freshener. Keep maintaining the best quality👍👍👍
1 people find it helpful
Accommodation's Reply
02 Sep 2025
Dear, Mrs. Lasma, Warmest greeeting from Melia Makassar! Thank you so much for staying with us and for taking the time to share your feedback. We’re very pleased to hear that overall you had a good 5 day stay with us and that most aspects of your experience met your expectations. That said, we sincerely apologize for the discomfort caused by the smell of the towels and kimono. Your comments are very important to us, and we’ve shared them with our housekeeping team to ensure this is addressed promptly. We’re currently reviewing our laundry procedures and will take the necessary steps to ensure all linens are not only clean but also fresh and pleasant for our guests. Thank you once again for your constructive feedback and your kind words of encouragement. We truly appreciate your support and hope to welcome you back with an even better experience next time. Warm regards, Aldi Guest Experience
S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Large, comfortable rooms, cool AC, and good food. The location is very strategic, close to everything.
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27 Aug 2025
Warm greetings from Melia Makassar! Thank you for your positive review. We're delighted to hear you enjoyed our room, enjoyed the cool air conditioning, and were satisfied with our dining options. Our strategic location is certainly one of our strengths, and we're glad it contributed to your stay. We look forward to your next visit! Best regards, Aldi. Guest Experience
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Amelia G. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Very nice Hotel. Always love to spend vacation with family here.
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Accommodation's Reply
25 Aug 2025
Dear, Ms. Amelia G.H Warmest greeting from Melia Makassar! Thank you so much for your kind review. We’re truly honored to be your chosen destination for family vacations, and it brings us great joy to know that you continue to enjoy your stays with us. Creating memorable experiences for families like yours is exactly what we strive for, and hearing that you “always love” spending time here means the world to our team. Whether it’s relaxing together, enjoying our facilities, or simply making the most of your time away from the everyday routine we’re so glad we can be a part of those special moments. We’re always working to improve and enhance our services, so on your next visit, we hope you’ll get to enjoy a few new touches we’ve added to make your stay even more comfortable. Please don’t hesitate to reach out to us directly if there’s ever anything we can do to make your next visit even more special. We can’t wait to welcome you and your family back soon! Warm regard, Aldi Guest Experience
S***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The staff is friendly and very helpful whenever there are questions about the location or what places are available at the hotel.
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Accommodation's Reply
20 Aug 2025
Warm greetings from Melia Makassar! Thank you so much for taking the time to share your experience during your stay with us. We are delighted to hear that you were helped by the friendliness and responsiveness of our team. Providing clear information and support to every guest is part of our commitment to ensuring a comfortable and satisfying stay. Reviews like this not only inspire the entire team but also serve as a reminder that attention to the little things can make a big impact on a guest's experience. We will continue to maintain our service standards and strive to provide a warm, personalized, and enjoyable experience for every guest. We look forward to welcoming you back in the future, and we hope your next visit will be even more memorable. Warm regards, Aldi. Guest Experience
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Andi A. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 7 week(s) ago
paid a lot for the level type room but the service is no different from the regular room type.....
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Accommodation's Reply
07 Aug 2025
Dear Mr. Andi A. M, Warmest greetings from Melia Makassar! Thank you for taking the time to provide a review and provide us with your valuable feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the difference in service provided in our The Level rooms. Our The Level rooms are designed to provide a more exclusive experience, both in terms of facilities and service. We deeply regret that this was not fully felt during your stay. We will immediately follow up on this feedback with the relevant team for evaluation and future improvements. We greatly appreciate your trust in choosing Melia Makassar, and we hope to be given the opportunity in the future to provide a stay experience that better meets your expectations. Warmest regards, Aldi. Guest Experience
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Muhammad N. N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The hotel is clean and the service is friendly.
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Accommodation's Reply
07 Aug 2025
Dear Mr. Muhammad N, Warmest greetings from Melia Makassar! Thank you for your appreciation of our hotel's cleanliness and friendly service. We are delighted to know that both of these aspects contributed to your comfort during your stay with us. We are committed to maintaining high standards of cleanliness and service quality to meet our guests' expectations. We hope to continue providing you with a pleasant experience every time you visit Melia Makassar. We look forward to welcoming you back in the future. Best regards, Aldi. Guest Experience
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N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
One of the best hotels in mksr
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Accommodation's Reply
07 Aug 2025
Warm greetings from Melia Makassar. Thank you for your praise of Melia Makassar as one of the best hotels in Makassar. We greatly appreciate your trust and support over the years. We are committed to always providing the best service and comfortable facilities to ensure every guest has a pleasant and memorable stay. Positive feedback like this is a great motivation for our entire team to continue improving the quality of our services. We sincerely hope to continue to be your first choice every time you visit Makassar, and we are happy to welcome you back to Melia Makassar. Warm regards, Aldi. Guest Experience
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Rainer T.
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10,0
/10
Reviewed 10 week(s) ago
always be my second home... recommended hotel
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Accommodation's Reply
21 Jul 2025
Dear, Mr. Rainer T, Warmest greeting from Melia Makassar! Thank you sincerely for your kind and heartfelt words. We’re truly honored to be considered your “second home” it’s one of the highest compliments we could receive. At our core, we strive to create an atmosphere where every guest feels welcomed, valued, and comfortable, and it brings us joy to know that you feel that way each time you stay with us. Your continued trust and loyalty mean a great deal to our entire team. We’re also grateful for your recommendation, as it encourages us to maintain high standards and keep improving to make each visit even better than the last. We look forward to welcoming you back again soon and hope to continue being your home away from home in the many stays to come. Warm regards, Aldi Guest Experience
j***e
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Business
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8,5
/10
Reviewed 11 week(s) ago
A good choice in its class. The rooms are clean, the location is strategic, and the food is delicious. Overall, this hotel is highly recommended. Suitable for families and business trips, too.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Warm greetings from Melia Makassar! Thank you so much for taking the time to write such a positive and detailed review. We are delighted to hear that your stay with us left a pleasant impression. Our clean rooms, strategic location, and delicious food are some of the things we always take care of to ensure the comfort of every guest. We are also very grateful for your recommendations—words like these mean a lot to us and our entire team. Knowing that our accommodations are suitable for both family vacations and business trips is proof that we are on the right track to providing the best service. Every guest is an important part of our journey to continue growing, and reviews like this are a great motivation for us to continue providing the best, in terms of facilities, service, and the overall experience. We look forward to welcoming you back on your next visit. Please don't hesitate to contact us if there is anything special you would like to arrange for your next visit. Best regards, Aldi. Guest Experience
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Guest
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Staycation
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9,4
/10
Reviewed 11 week(s) ago
Great pool, great room, best amenities. But the breakfast takes too long to refill, I ran out of some food.
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Accommodation's Reply
11 Jul 2025
Warm greetings from Melia Makassar! Thank you for taking the time to leave us a review. We are delighted to know that you were satisfied with our pool, rooms, and amenities. Positive feedback like this encourages us to continue providing the best service. Regarding your feedback regarding the refill process for breakfast, we apologize for any inconvenience you experienced. We will address this so that we can ensure faster and more equitable breakfast service in the future, ensuring all guests can enjoy an optimal breakfast experience. Thank you again for your visit and feedback. We look forward to welcoming you back for an even better experience in the future. Best regards, Aldi. Guest Experience
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