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Mercure Makassar Nexa Pettarani
Hotels
8,6
/10
Very Good
1.764 reviews
What Guests Say About Their Stay
Staff Friendliness (71)
Distance To City Center (68)
Accessibility (67)
Ambiance (67)
Aprina M. P.
9,4
/ 10
the room is spacious and clean, the staff is giving fast response check in time is quick, they are very concern about health protocol. overall experience is very good
In the Area
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Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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What's around Mercure Makassar Nexa Pettarani
Jl A P Pettarani No 4, Gunung Sari, Rappocini, Tamalate, Makassar, Sulawesi Selatan, Indonesia, 90222
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Discover More About Mercure Makassar Nexa Pettarani
Location
Staying at Mercure Makassar Nexa Pettarani is a good choice when you are visiting Tamalate.
About Mercure Makassar Nexa Pettarani
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Mercure Makassar Nexa Pettarani is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Mercure Makassar Nexa Pettarani.
All facilities in Mercure Makassar Nexa Pettarani
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
- Laundry service
Transportation
- Bus/truck parking
- Valet parking
Public Facilities
- Parking
- WiFi in public area
General
- Swimming pool
Accommodation Policy & General Information in Mercure Makassar Nexa Pettarani
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Mercure Makassar Nexa Pettarani | 9 |
Another facilities in Mercure Makassar Nexa Pettarani | Concierge, Express check-in, Express check-out, 24-hour Receptionist, Laundry service |
Frequently asked question in Mercure Makassar Nexa Pettarani
What are available facilities at Mercure Makassar Nexa Pettarani?
There are top facilites at Mercure Makassar Nexa Pettarani such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Makassar Nexa Pettarani?
The standard check-in time at Mercure Makassar Nexa Pettarani is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Makassar Nexa Pettarani?
Mercure Makassar Nexa Pettarani is a 4.0-star hotel.
How many floors does Mercure Makassar Nexa Pettarani have?
Mercure Makassar Nexa Pettarani has 9 floors.
Does Mercure Makassar Nexa Pettarani provide parking?
Yes, Mercure Makassar Nexa Pettarani provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Makassar Nexa Pettarani
Traveloka (1.749)
Other sources (15)
8,6
Very Good
From 1.749 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,7
Meal
8,5
Location
8,8
Service and Facilites
8,6
People often mention about Mercure Makassar Nexa Pettarani
All
Bedroom (46)
Staff Friendliness (44)
Ambiance (42)
Accessibility (40)
Room Space (40)
Distance to City Center (39)
Bathroom (38)
Family Friendly (35)
Taste (35)
Wifi (34)
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Traveler Reviews Mercure Makassar Nexa Pettarani
Number of reviews per page
20
40
Customer reviews
Verified Traveler
8,5
/10
Reviewed 3 day(s) ago
Comfortable, staff are very friendly
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A
Asrianti
Business
9,2
/10
Reviewed 5 day(s) ago
Everything was good except that there was only one access key, so if one of us left the hotel for a moment, I had to go back and forth to the front desk to get access to the room. Also, regarding the variety and taste of the breakfast food, I need to test it again.
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R***y
8,5
/10
Reviewed 5 day(s) ago
First time staying in Makassar.
This hotel is one of the best, but I don't know why there were mosquitoes in the room. The sheets were also starting to yellow.
Ambience/Facilities: Nice atmosphere, great views, safe facilities.
Food: Delicious and plentiful, including healthy dishes like stews.
Staff Assistance: Friendly staff.
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I***a
9,4
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and helpful, the facilities are complete.
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Accommodation's Reply
13 Sep 2025
Dear valued guest, Thank you for your review. We greatly appreciate the friendliness and helpfulness of our hotel staff, as well as the comprehensive facilities. We are committed to continuously improving the quality of our services and facilities to ensure our guests' satisfaction. We look forward to welcoming you back in the future. Sincerely, Wahyu Nursekha Wijayanti, General Manager
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PK
Pop K.
8,5
/10
Reviewed 2 week(s) ago
Close to Jaku toll road and friendly and good service
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Accommodation's Reply
13 Sep 2025
Dear valued guest, Thank you for your review. We greatly appreciate the friendliness and helpfulness of our hotel staff, as well as the comprehensive facilities. We are committed to continuously improving the quality of our services and facilities to ensure our guests' satisfaction. We look forward to welcoming you back in the future. Sincerely, Wahyu Nursekha Wijayanti, General Manager
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Marzel L.
Business
10,0
/10
Reviewed 2 week(s) ago
Will be staying in this hotel soon, great place
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Accommodation's Reply
13 Sep 2025
Dear Mr. Marzel L,
Thank you very much for your review! We're thrilled to hear that our staff were friendly and helpful, and that our facilities met your needs. We look forward to welcoming you back soon and continuing to exceed your expectations.
Best regards,
Wahyu Nursekha Wijayanti
General Manager
A***o
10,0
/10
Reviewed 3 week(s) ago
Clean... Comfortable and friendly staff
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Accommodation's Reply
05 Sep 2025
Dear valued guest, Thank you very much for your positive review! We are very pleased that you were satisfied with the cleanliness and comfort of Mercure Makassar Nexa Pettarani, as well as the friendly service from our staff. We are committed to maintaining cleanliness and guest comfort, and providing the best service with a personal and warm touch. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing an even more extraordinary stay! Sincerely, Wahyu Nursekha Wijayanti, General Manager
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H***I
Business
10,0
/10
Reviewed 3 week(s) ago
Very friendly staff, adequate facilities, close to activity centers, strategic location.
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Accommodation's Reply
05 Sep 2025
Dear valued guest, Thank you for your positive review! We are delighted that you were satisfied with the friendly staff, adequate facilities, and strategic location of Mercure Makassar Nexa Pettarani, close to the city's activities. We are committed to continuously providing a quality and satisfying stay experience for our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager
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H***I
10,0
/10
Reviewed 3 week(s) ago
Very friendly service, strategic location.
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Accommodation's Reply
05 Sep 2025
Dear valued guest, Thank you for your positive review! We are delighted that you were satisfied with the friendly staff, adequate facilities, and strategic location of Mercure Makassar Nexa Pettarani, close to the city's activities. We are committed to continuously providing a quality and satisfying stay experience for our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager
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a***i
10,0
/10
Reviewed 4 week(s) ago
[Engaging Opening Line] [Describe your stay]
Ambience/Amenities: [Describe the hotel's atmosphere and amenities] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Accommodation's Reply
05 Sep 2025
Dear Guest, Thank you for your positive review! We are delighted that you were satisfied with the friendly staff, adequate facilities, and strategic location of Mercure Makassar Nexa Pettarani, close to the city's activities. We are committed to continuously providing a quality and satisfying stay experience for our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager
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a***i
10,0
/10
Reviewed 4 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Accommodation's Reply
05 Sep 2025
Dear valued guest, Thank you for your positive review! We are delighted that you were satisfied with the friendly staff, adequate facilities, and strategic location of Mercure Makassar Nexa Pettarani, close to the city's activities. We are committed to continuously providing a quality and satisfying stay experience for our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager
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MA
Magfira A.
10,0
/10
Reviewed 4 week(s) ago
Staff hotel very welcoming and every facility feels homie.
1 people find it helpful
Accommodation's Reply
26 Aug 2025
Dear valued guest,
Thank you for your positive review about Mercure Makassar Nexa Pettarani. We are delighted to hear that you felt welcomed by our staff and appreciated the hotel's facilities, which made you feel at home. Our team strives to provide a warm and comfortable experience for all our guests.
We look forward to welcoming you back to Mercure Makassar Nexa Pettarani in the future.
Sincerely,
Wahyu Nursekha Wijayanti
General Manager
M***n
Staycation
9,4
/10
Reviewed 5 week(s) ago
Friendly staff during check-in process
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Accommodation's Reply
21 Aug 2025
Dear valued guest, Thank you for your compliments about our staff! We are very pleased that you were satisfied with the friendly and professional service provided by our staff during the check-in process. We strive to provide a great experience for our guests from the very beginning, and we are happy to hear that our staff succeeded in doing so. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani! Sincerely, Wahyu Nursekha Wijayanti, General Manager
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R***a
10,0
/10
Reviewed 5 week(s) ago
The hotel is clean, the service is ok.
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Accommodation's Reply
21 Aug 2025
Dear valued guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani! We are very pleased that you were satisfied with the cleanliness of the hotel and the service we provided. We strive to maintain the cleanliness and comfort of our hotel, as well as provide friendly and professional service to our guests. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager
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PM
Pratiwi M.
10,0
/10
Reviewed 8 week(s) ago
Comfortable and quiet atmosphere. Recommended hotel
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Accommodation's Reply
21 Aug 2025
Dear Mrs. Pratiwi M, Thank you for your positive review of Mercure Makassar Nexa Pettarani! We are very happy that you felt comfortable and at ease during your stay at our hotel. We strive to create a relaxing and peaceful atmosphere for our guests, so they can feel at home. We are happy that you have recommended our hotel to others. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing you with an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager
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d***a
Business
10,0
/10
Reviewed 8 week(s) ago
Strategically located at the end of Jalan Arteri Andi Pangerang Pettarani, it's easily accessible from anywhere. It's located at the end of the elevated toll road, just 15 minutes from Sultan Hasanuddin International Airport. A fully equipped 4-star hotel. Recommended for those looking to spend a weekend. Perfect for large events. There's a coffee shop and swimming pool. The service is very friendly.
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Accommodation's Reply
21 Aug 2025
Dear valued guest, Thank you for your positive review of Mercure Makassar Nexa Pettarani! We are very pleased that you enjoyed our hotel's strategic location, which is easily accessible from various directions, including the airport. We strive to provide complete facilities and friendly service for our guests, including a coffee shop and swimming pool for them to enjoy during their stay. We are also happy that you were satisfied with our hotel accommodations and services. We look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager
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WP
Wiryadi P. P.
Business
9,0
/10
Reviewed 10 week(s) ago
Everything is okay, only the bed sheets were dirty and had stains when checking in.
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Accommodation's Reply
21 Aug 2025
Dear valued guest, Thank you for your feedback regarding your stay at Mercure Makassar Nexa Pettarani. We are very sorry to hear that you found dirty and stained bed linens upon check-in. We apologize for the inconvenience and will take immediate action to ensure that our room cleanliness standards remain high. We will investigate this incident and provide additional training to our housekeeping staff to prevent similar incidents in the future. If you have the opportunity, we look forward to welcoming you back to Mercure Makassar Nexa Pettarani and providing you with an even better stay. Sincerely, Wahyu Nursekha Wijayanti, General Manager
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R***y
Staycation
8,5
/10
Reviewed 10 week(s) ago
breakfast is varied, lots of choices
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Accommodation's Reply
21 Aug 2025
Thank you for your compliments about the breakfast at Mercure Makassar Nexa Pettarani! We're so glad you enjoyed the variety of options we offer. Our team works hard to provide our guests with a delicious and satisfying breakfast experience, with a diverse menu of choices prepared with fresh ingredients. We look forward to welcoming you back to Makassar and Mercure Makassar Nexa Pettarani, and providing you with an even better stay in the future. Sincerely, Wahyu Nursekha Wijayanti, General Manager
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AR
Astriet R.
Transit
8,8
/10
Reviewed 11 week(s) ago
The hotel staff was very friendly and very helpful when checking out at dawn.
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Accommodation's Reply
10 Jul 2025
Dear Valued Guest, Thank you for your positive review of the Mercure Makassar Nexa Pettarani Hotel. We are very pleased that you were satisfied with the friendly and helpful hotel staff, especially during the early morning check-out process. We are proud of our team who always strives to provide the best service and ensure guest satisfaction. We are committed to continuously improving the quality of our service and ensuring that every guest feels satisfied and comfortable during their stay at our hotel. We look forward to welcoming you back and providing the same satisfying experience. Sincerely, Wahyu Nursekha Wijayanti, General Manager
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Cahyanti
Business
10,0
/10
Reviewed 12 week(s) ago
Keep it up, everything is good and the food is pretty good too.
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Accommodation's Reply
04 Jul 2025
Dear Mrs. Cahyanti, Thank you very much for your positive review of Hotel Mercure Makassar Nexa Pettarani. We are glad that you are satisfied with the facilities and services we offer, including the food served. We are committed to continuously maintaining quality standards and improving our services to satisfy our guests. Thank you for your trust in us. We look forward to welcoming you back and providing the same satisfying experience. Best regards, Wahyu Nursekha Wijayanti. General Manager
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Number of reviews per page
20
40
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