Midtown Hotel Surabaya

Hotels
Preferred Partner Plus
8,7
/10
Very Good
6.990 reviews

What Guests Say About Their Stay

Distance To City Center (168)
Staff Friendliness (150)
Bedroom (139)
Room Space (126)
Hikari Widodo
9,1
/ 10
The location is only a few light walks away from Tunjungan Plaza, which is nice. The room itself is nice and a proper rest is possible here. I applaud the shower too which has functioning partition door to separate it from the toilet. For this price, its really good!
Erny K.
9,4
/ 10
It was a good experience staying here for 2 nights. all staff are helpful and always smile. the lobby smells good and the room is spacious. I will stay here if I visit surabaya again.
Fitri A.
9,4
/ 10
Thank you for the great hospitality. The food is super worth, compared to any other hotel at its class. Surely will go back to stay there.
adi j.
9,7
/ 10
It was a great experience during stayed at midtown hotel Surabaya, I always stay here when I visit Surabaya. It is a nice hotel to stay. The rooms are neat and clean. There are smoking and non smoking on different floor. The staffs are very nice and friendly, helpful. Facility are in good condition. Aircond was working properly. Location is in the heart of city. Very recommended for the price. It worthy. Keep it up Midtown team
Tono P. M.
9,4
/ 10
Nice room, good breakfast and this hotel is right in the middle of business centre
In the Area
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Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Midtown Hotel Midtown Hotel Surabaya is a hotel in a good neighborhood, which is located at Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Midtown Hotel Surabaya

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Jalan Basuki Rahmat No. 76, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60262
Lobby Midtown Hotel Surabaya
Lobby 2 Midtown Hotel Surabaya

Discover More About Midtown Hotel Surabaya

note: hotel was previously named Midtown Hotel

Location


Midtown Hotel Surabaya is a hotel in a good neighborhood, which is located at Tegalsari.

About Midtown Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Midtown Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Midtown Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Midtown Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Midtown Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Midtown Hotel Surabaya is the right place to stay.

All facilities in Midtown Hotel Surabaya

Fitness Center Midtown Hotel Surabaya
Fitness Center
Functional Hall Midtown Hotel Surabaya
Functional Hall
Lobby Midtown Hotel Surabaya
Lobby
CleanAccommodation Midtown Hotel Surabaya
CleanAccommodation
Exterior Midtown Hotel Surabaya
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Computer station
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Transportation

  • Car rental
  • Valet parking

Connectivity

  • LAN Internet
  • Free WiFi

Food and Drinks

  • Vegetarian meal

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Babysitting

Things to Do

  • Massage

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Midtown Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Extra Breakfast

Accommodation charges IDR 90,000/guest for extra breakfast.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Midtown Hotel Surabaya
197
Number of floors in Midtown Hotel Surabaya
18
Another facilities in Midtown Hotel Surabaya
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Midtown Hotel Surabaya

What are available facilities at Midtown Hotel Surabaya?
There are top facilites at Midtown Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Midtown Hotel Surabaya?
The standard check-in time at Midtown Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Midtown Hotel Surabaya provide breakfast?
Yes, Midtown Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Midtown Hotel Surabaya

Traveloka (6.990)
Other sources (136)
8,7
Very Good
From 6.990 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,7

Meal

8,5

Location

8,9

Service and Facilites

8,7

People often mention about Midtown Hotel Surabaya
All
Distance to City Center (118)
Bedroom (107)
Staff Friendliness (99)
Bathroom (93)
Room Space (92)
Ambiance (91)
Accessibility (86)
Hotel Area (74)
Surroundings (73)
Wifi (70)
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Traveler Reviews Midtown Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
d***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
The staff are very friendly.. From the front to the back, everyone is friendly.. The hotel is close to everywhere.. The room is comfortable.. Only the bathroom is a bit small.. But it's okay.. I don't go to the bathroom often. The breakfast has a lot of variations.. Delicious.. Thank you
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1 people find it helpful
Aprilianita D. A.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 day(s) ago
highly recommended, strategic location, nice view, very friendly staff
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 day(s) ago
This hotel is very close to the city center. It's a short walk to the TP. The rooms are very spacious, with good Wi-Fi, and complete amenities. It's suitable for staycations or business trips. The breakfast menu is also quite varied and tasty. Unfortunately, when I stayed, one of the elevators was broken, so I had to wait quite a long time to get down. Hopefully, things will improve in the future.
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P***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,7
/10
Reviewed 6 day(s) ago
The room lacks a lot of privacy, so it is quite disturbing when there are many children running around in the hallway and playing opening and closing the room door.
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H***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Centrally located, easy access to Tunjungan Plaza. Friendly staff, great nighttime views, and delicious food.
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H***u
icon-Business
Business
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
TV can't use internet service....please fix it
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience and will continue to strive to improve our service standards. We will ensure that this incident does not happen again. Once again, we thank you and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager
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k***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
steady and very satisfying, the room is very comfortable, the view is very beautiful, you can enjoy the sunset and the twinkling lights of Surabaya at night, the hotel service is friendly from the parking staff, lobby staff, to the room service is very satisfying
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We are delighted to hear your feedback and will strive to maintain our commitment to providing the best service from the heart. Once again, we thank you and look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Asst. Front Office Manager
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Muhammad F. J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Nice view from the window, clean room, delicious breakfast, close to Tunjungan, just walking distance, there are also many restaurants and cafes around the hotel.
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Accommodation's Reply
11 Jul 2025
Dear Mr./Mrs. Muhammad F.J., Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We are delighted to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again, we thank you and we look forward to welcoming you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Asst. Front Office Manager
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N***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The parking lot is very far from the hotel, it's difficult if you want to take something from the car
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience and will continue to strive to improve our service standards. We will ensure that this incident does not happen again. Once again, we thank you and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Assistant Front Office Manager
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Made D. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Been a repeater here, always positive
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We are delighted to hear your feedback and will strive to maintain our commitment to providing the best service from the heart. Once again, we thank you and look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Asst. Front Office Manager
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Kiki N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the room is clean, the best view, next time I will stay here again 👍👍👍👍
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We are delighted to hear your feedback and will strive to maintain our commitment to providing the best service from the heart. Once again, we thank you and look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Asst. Front Office Manager
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W***L
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The staff is friendly and the location is strategic with a beautiful view of the city center.
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Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We are delighted to hear your feedback and will strive to maintain our commitment to providing the best service from the heart. Once again, we thank you and look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Asst. Front Office Manager
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K***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
comfortable hotel, nice view..near Tunjungan Plaza..friendly service...it's just that the food menu doesn't have any authentic Surabaya dishes..next time, you can add a traditional Surabaya cuisine menu..it will definitely add to the exciting experience of staying for tourists...overall it's great...
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1 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We are delighted to hear your feedback and will strive to maintain our commitment to providing the best service from the heart. Once again, we thank you and look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Asst. Front Office Manager
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Yetty M.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
every time I go to Surabaya I always stay here. because the location is very strategic in the middle of the city, the breakfast food is delicious & varied, the room is clean. it's just that the towels need to be upgraded. the color is already dull.. 🙏
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. Yetty M, Warm greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel Surabaya for your stay in Surabaya. We apologize for the inconvenience and will continue to strive to improve our service standards. We will ensure that this incident does not happen again. Once again, we thank you and we look forward to welcoming you back to Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Asst. Front Office Manager
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Agung D. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
Affordable price, friendly staff, strategies location, near Tunjungan plaza.
2 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mr./Mrs. Agung D. N., Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit to Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again, we thank you and we are happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda, Asst. Front Office Manager
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S***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Breakfast is always varied every day. Spacious rooms.
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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N***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Very satisfying staying here
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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r***y
icon-origin-TRAVELOKA
8,2
/10
Reviewed 4 week(s) ago
The service is quite good, the place is clean, the city view is also good.
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2 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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Gleb T.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
The staff was very friendly, rooms are good.
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam Gleb T., Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome your next arrival at Midtown Hotel Surabaya. Best Regards, Miftahul Huda Asst.Front Office Manager
Ahmad n. R.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
Thank God, a comfortable hotel for families and couples
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warmest greetings from Midtown Hotel Surabaya. Thank you for choosing Midtown Hotel for your visit in Surabaya. We are happy to hear your feedback and will try our best to maintain our service to provide the best service from the heart. Once again we thank you and we will be happy to welcome you again at Midtown Hotel Surabaya. Sincerely, Miftahul Huda. Asst. Front Office Manager
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Number of reviews per page
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Lobby 4 Midtown Hotel Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.