My Tower Hotel - Surabaya

Hotels
7,8
/10
Pleasant
5.882 reviews

What Guests Say About Their Stay

A***a
8,5
/ 10
This hotel offers a pleasant stay! The rooms are clean, comfortable, and the facilities are quite complete. The staff is friendly and the service is prompt. The location is strategic, close to restaurants and shopping centers. The breakfast is varied and delicious. It's suitable for family vacations or business trips. The price is in line with the quality offered. Highly recommended for those seeking comfortable accommodation with excellent service.
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Selvia Y. S.
9,7
/ 10
Very comfortable and quiet hotel, the reception staff, restaurant and housekeeping are very friendly. The rooms and swimming pool are also clean. Highly recommended for those who like a quiet atmosphere, because it is far from the crowds.
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In the Area
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Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named My Tower Hotel Surabaya My Tower Hotel - Surabaya is a hotel in a good neighborhood, which is located at Tenggilis Mejoyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around My Tower Hotel - Surabaya

Jalan Rungkut Industri Raya No.4, Tenggilis Mejoyo, Surabaya, Jawa Timur, Indonesia, 60292
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Exterior My Tower Hotel - Surabaya
Common Space 2 My Tower Hotel - Surabaya

Discover More About My Tower Hotel - Surabaya

note: hotel was previously named My Tower Hotel Surabaya

Location


My Tower Hotel - Surabaya is a hotel in a good neighborhood, which is located at Tenggilis Mejoyo.

About My Tower Hotel - Surabaya

For you, travelers who wish to travel comfortably on a budget, My Tower Hotel - Surabaya is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, My Tower Hotel - Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at My Tower Hotel - Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at My Tower Hotel - Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at My Tower Hotel - Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from My Tower Hotel - Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, My Tower Hotel - Surabaya is the right place to stay.

All facilities in My Tower Hotel - Surabaya

Common Space My Tower Hotel - Surabaya
Common Space
Exterior My Tower Hotel - Surabaya
Exterior
Others My Tower Hotel - Surabaya
Others

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Hotel Services

  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage
  • Multilingual staff

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry

Food and Drinks

  • Buffet breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in My Tower Hotel - Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

The pool is closed until further notice

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at My Tower Hotel - Surabaya
132
Number of floors in My Tower Hotel - Surabaya
22
Another facilities in My Tower Hotel - Surabaya
24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in My Tower Hotel - Surabaya

What are available facilities at My Tower Hotel - Surabaya?
There are top facilites at My Tower Hotel - Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at My Tower Hotel - Surabaya?
The standard check-in time at My Tower Hotel - Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does My Tower Hotel - Surabaya provide breakfast?
Yes, My Tower Hotel - Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of My Tower Hotel - Surabaya?
My Tower Hotel - Surabaya is a 3.0-star hotel.
How many floors does My Tower Hotel - Surabaya have?
My Tower Hotel - Surabaya has 22 floors.
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More Reviews from Other Guests in My Tower Hotel - Surabaya

7,8
Pleasant
From 5.882 reviews
Provided by travelers on
Cleanliness

7,5

Room Comfort

7,6

Meal

7,7

Location

7,9

Service and Facilites

7,7

People often mention about My Tower Hotel - Surabaya
All
Bedroom (162)
Ambiance (151)
Bathroom (131)
Staff Friendliness (116)
Hotel Area (113)
Accessibility (93)
Surroundings (90)
Check-in/out Time (82)
Room Space (81)
Distance to City Center (70)
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Traveler Reviews My Tower Hotel - Surabaya

Number of reviews per page
20
40
Customer reviews
M***d
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Transit
icon-origin-TRAVELOKA
5,3
/10
Reviewed 2 day(s) ago
very very dirty and filthy, cleaning service is very slow and staff response is just like that
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1 people find it helpful
D***a
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Transit
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8,7
/10
Reviewed 3 day(s) ago
Friendly service but cleanliness is lacking
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M***d
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 day(s) ago
Sometimes there are cockroaches, the bathroom is not clean, the shower hose is not good
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N***U
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Transit
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6,0
/10
Reviewed 6 day(s) ago
Please maintain the cleanliness of the room, because the people staying are humans, there are lots of spider webs, the bathroom is not very clean. Please maintain its success. Thank you.
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,5
/10
Reviewed 1 week(s) ago
I often stay here but yesterday I was a little disappointed because I booked a deluxe type hotel room and the room was not very clean, there were lots of small cockroaches. I was replaced with a room of the same type but it was still the same and finally I asked to be changed to an apartment type room and the room was much cleaner. My suggestion is to improve the cleanliness, the staff are quite friendly.
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1 people find it helpful
A***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
okay
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x***a
icon-origin-TRAVELOKA
5,4
/10
Reviewed 1 week(s) ago
It was very dirty, with ants and stains everywhere. The toilet water also smelled very bad. I only checked in for 4 hours, then left and checked out immediately when I returned.
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3 people find it helpful
i***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
very comfortable and close to places to eat
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2 people find it helpful
Andre D.
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Transit
icon-origin-TRAVELOKA
5,0
/10
Reviewed 2 week(s) ago
The staff were very unfriendly The room was very dirty Dirty sheets and bedcovers Creepy atmosphere I want to try for a refund I was in the room for less than 30 minutes and decided to leave this hotel
2 people find it helpful
R***l
icon-origin-TRAVELOKA
8,2
/10
Reviewed 2 week(s) ago
It used to be very comfortable here, and I was a regular customer, but now the rooms are very dirty and not well maintained, the elevator is very dirty
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Verified Traveler
icon-origin-TRAVELOKA
6,5
/10
Reviewed 2 week(s) ago
Many people get scammed, don't buy the 3 hour transit ticket
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4 people find it helpful
Mochamad B. S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The beautiful view of the city makes it comfortable
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M***h
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5,7
/10
Reviewed 3 week(s) ago
the AC is not cold, the parking service is not good but they charge a fee
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3 people find it helpful
M***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
[Engaging opening lines] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
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Anggraini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Overall everything is good, just the floor could be a little cleaner☺️
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1 people find it helpful
F***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Hmm, I've been here 4 times, but this is the first time the bed sheets are dirty and musty, unlike usual. They're actually comfortable, but it's really obvious that they haven't been changed. Next time, please change them 🙏
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I***a
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Staycation
icon-origin-TRAVELOKA
5,0
/10
Reviewed 4 week(s) ago
Dirty. There were animals in the bathroom, making it seem like this hotel has never been cleaned. The sheets were stained.
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3 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5,8
/10
Reviewed 4 week(s) ago
Poor condition, bathroom door cannot be locked, even there is cockroach in the bedroom
1 people find it helpful
N***H
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,2
/10
Reviewed 5 week(s) ago
Friendly hotel staff during check-in/check-out
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1 people find it helpful
D***l
icon-Transit
Transit
icon-origin-TRAVELOKA
5,8
/10
Reviewed 5 week(s) ago
Dirty room, dirty mattress, lots of cockroaches in the room too
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.