Novotel Lampung

Hotels
8,5
/10
Very Good
2.349 reviews

What Guests Say About Their Stay

Staff Friendliness (91)
Room Space (88)
Ambiance (87)
Bedroom (84)
D***y
10,0
/ 10
The room was clean and had an exceptional view of the city skyline—perfect for watching the sunset. I also tried the hotel’s food, which was quite satisfying and served promptly. The atmosphere inside the room was cozy, with large windows that made the space feel open and bright. Definitely a pleasant experience for a short stay.
Cynthia
9,1
/ 10
So impressive. I booked for 2 adult & 1 children, and get a very huge bed (larger than the usual king size). I also got free upgrade from mountain view to ocean view. The staffs were polite & helpful. Pool so clean & large
Firman
8,8
/ 10
Nice hotel with a good service
HENDARSYAH
9,4
/ 10
Great hotel, good view and comfortable.
Jessica Vicentia
8,5
/ 10
Good ocean view and swimming pool
In the Area
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Jl Gatot Subroto No 136 Sukaraja, Teluk Betung, Bandar Lampung, Lampung Province, Indonesia, 35226

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Lampung is a good choice when you are visiting Teluk Betung. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Lampung

Jl Gatot Subroto No 136 Sukaraja, Teluk Betung, Bandar Lampung, Lampung Province, Indonesia, 35226
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Discover More About Novotel Lampung

Location


Staying at Novotel Lampung is a good choice when you are visiting Teluk Betung.

About Novotel Lampung

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Lampung is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Lampung.

All facilities in Novotel Lampung

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Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Novotel Lampung

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Novotel Lampung
14
Another facilities in Novotel Lampung
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking

Frequently asked question in Novotel Lampung

What are available facilities at Novotel Lampung?
There are top facilites at Novotel Lampung such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Lampung?
The standard check-in time at Novotel Lampung is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Novotel Lampung?
Novotel Lampung is a 4.0-star hotel.
How many floors does Novotel Lampung have?
Novotel Lampung has 14 floors.
Does Novotel Lampung provide parking?
Yes, Novotel Lampung provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Novotel Lampung

Traveloka (2.296)
Other sources (53)
8,5
Very Good
From 2.296 reviews
Provided by travelers on
Cleanliness

8,8

Room Comfort

8,7

Meal

8,5

Location

8,6

Service and Facilites

8,5

People often mention about Novotel Lampung
All
Staff Friendliness (76)
Ambiance (69)
Room Space (65)
Bedroom (64)
Taste (62)
Hotel Area (61)
Family Friendly (60)
Bathroom (55)
Variety (55)
Distance to City Center (53)
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Traveler Reviews Novotel Lampung

Number of reviews per page
20
40
Customer reviews
a***i
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
The location is quite far from the airport or city center, although there is a mall nearby. Security is helpful. Check-in is fast.
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Accommodation's Reply
16 Sep 2025
Dear Mr./Ms. a*i, Thank you for choosing Novotel Lampung and taking the time to leave us a review. We are pleased to know that the check-in process was smooth and that our security team was able to provide you with the assistance you needed. We have also noted your feedback regarding the hotel's location for evaluation and additional information for our future guests. We hope to welcome you back again in the future and provide you with a more memorable stay. Best regards, Sigit Budiarso, General Manager, Novotel Lampung
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d***i
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The service is friendly, will definitely come back to this hotel
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Accommodation's Reply
09 Sep 2025
Dear Mr./Ms. d*i, Thank you for choosing Novotel Lampung and for your positive review. We are pleased to know that the friendly service from our team made a good impression during your stay. We look forward to welcoming you back in the future. Sincerely, Sigit Budiarso, General Manager, Novotel Lampung
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K***a
icon-origin-TRAVELOKA
9,3
/10
Reviewed 2 week(s) ago
The hotel is nice, clean. The rooms are spacious. The food is okay.
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Accommodation's Reply
10 Sep 2025
Dear Mr./Ms. ke*a, Thank you for choosing Novotel Lampung and for your positive review. We are pleased to know that you felt comfortable with the cleanliness of the hotel, the spaciousness of the rooms, and the quality of the food we serve. This feedback motivates us to continue providing the best service. We look forward to your next visit! Sincerely, Sigit Budiarso, General Manager, Novotel Lampung
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Febby
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The room was clean and the service was friendly. The food was delicious, and the staff, Mas Rama and Sasa, were very helpful. It was a pleasure staying here; the room was fully equipped and very comfortable.
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Accommodation's Reply
08 Sep 2025
Dear Ms. Febby, Thank you for taking the time to share your pleasant experience during your stay at Novotel Lampung. We are very pleased to know that you were satisfied with the cleanliness of the room, the completeness of the facilities, and the friendliness and assistance from Rama and Sasa. Your comments motivate us to continue providing the best service to all our guests. We look forward to your next visit to Novotel Lampung. Sincerely, Sigit Budiarso, General Manager, Novotel Lampung
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v***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
Overall the hotel is good but the variant of breakfast is limited
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Accommodation's Reply
06 Sep 2025
Dear Guest v***i, Thank you for your review and rating of Novotel Lampung. We are glad to hear that you had a good overall experience during your stay with us. We also appreciate your feedback regarding the limited variety of breakfast options. Please rest assured that we are taking this into consideration to improve our menu selection and better satisfy our guests. We look forward to welcoming you back and providing an even better experience on your next visit. Best regards, Sigit Budiarso General Manager Novotel Lampung
Siswanto D. R.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Stayed here for my beloved child's birthday party.
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Accommodation's Reply
29 Aug 2025
Dear Mr. Siswanto D.R., Thank you for choosing Novotel Lampung as your accommodation for your beloved pediatrician's oath ceremony. It was an honor for us to be a small part of this precious moment. We hope you and your family felt comfortable during your stay, and we extend our congratulations on your son/daughter's extraordinary achievement. We look forward to welcoming you again in the future, whether for family events or other travels. Sincerely, Sigit Budiarso, General Manager, Novotel Lampung
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Liza A.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
The rooms are good, clean, and tidy. The ocean view is very beautiful, and I love the ambiance. Thank you, Rama, for your help.
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Accommodation's Reply
14 Aug 2025
Dear Ms. Liza A., Thank you for choosing Novotel Lampung for your recent business trip and for taking the time to share your positive review. We are delighted to hear that you enjoyed your stay, especially the cleanliness and comfort of the room, the beautiful ocean view, and the overall ambiance. Your kind mention of Rama is truly appreciated, we will be sure to pass along your gratitude to him. We look forward to welcoming you back on your next visit, whether for business or leisure. Warm regards, Sigit Budiarso General Manager Novotel Lampung
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 7 week(s) ago
Have a good view and comfort hotel for stay with family
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Accommodation's Reply
06 Aug 2025
Dear D***a, Thank you for staying with us and for your positive rating. We’re glad to hear that you enjoyed the good view and found our hotel comfortable for a family stay. Your feedback is truly appreciated and encourages us to continue providing a pleasant experience for all our guests. We look forward to welcoming you and your family back to Novotel Lampung in the future. Warm regards, Trison Fauza General Manager Novotel Lampung
Allysa S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Very comfortable and quiet. The ocean view is beautiful and very nice. Thank you, Ms. Deby and Mr. Rama.
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Accommodation's Reply
06 Aug 2025
Dear Ms. Allysa S., Thank you for your perfect rating and such a wonderful review of your stay at Novotel Lampung. We are delighted to know that you felt comfortable and at ease during your stay, and enjoyed the beautiful ocean views. We will certainly extend our special appreciation to Deby and Rama as a token of our appreciation for their dedication. We look forward to welcoming you back to Novotel Lampung in the future. Warm regards, Trison Fauza, General Manager, Novotel Lampung
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J***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The rooms are clean and fully equipped. The food is delicious, and the friendly service from Ms. Debby and Mr. Rama is simply top-notch.
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Accommodation's Reply
06 Aug 2025
Dear Mr./Ms. J*i, Thank you for your perfect rating and such a positive review for Novotel Lampung. We are delighted to learn that you enjoyed the cleanliness of your room, the complete facilities, the delicious food, and the friendly service from Debby and Rama. We will convey your comments directly to them as a token of appreciation and encouragement. We look forward to welcoming you back to Novotel Lampung for an equally memorable stay. Warm regards, Trison Fauza, General Manager, Novotel Lampung
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D***y
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
The room was clean and had an exceptional view of the city skyline—perfect for watching the sunset. I also tried the hotel’s food, which was quite satisfying and served promptly. The atmosphere inside the room was cozy, with large windows that made the space feel open and bright. Definitely a pleasant experience for a short stay.
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Accommodation's Reply
03 Aug 2025
Dear D***y, Thank you for sharing your recent experience at Novotel Lampung and for giving us a perfect rating. We’re delighted to know that you enjoyed the clean and cozy room, the stunning city skyline view, especially during sunset and the satisfying food and prompt service. It’s wonderful to hear that the spacious, bright atmosphere added to the comfort of your stay. We truly appreciate your kind words and hope to welcome you back on your next business trip or leisure visit. Warm regards, Trison Fauza General Manager Novotel Lampung
M***d
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
A pleasant experience staying at Novotel Lampung, friendly staff and access to the port city (Tanjung Petung) which is not far away, as well as sea views that can be enjoyed from the hotel balcony or directly from the glass windows of the room.
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Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. M*d, Thank you for your perfect rating and very positive review of your stay at Novotel Lampung. We are pleased to know that the friendliness of our staff, the easy access to the port city area, and the sea view from your room made your stay enjoyable. Reviews like these motivate us to continue maintaining and improving the quality of our services and comfort for our guests. We look forward to your next visit for an equally memorable experience. Sincerely, Trison Fauza, General Manager, Novotel Lampung
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E***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The staff service was quite friendly in answering the questions I asked.
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. E*y, Thank you very much for your perfect rating and positive review of Novotel Lampung. We are very pleased to know that you were satisfied with the friendliness of our staff in answering your questions. Your appreciation for our staff's service means a lot to us and is a great motivation for the entire team to continue providing friendly, professional, and attentive service to all our guests. We look forward to welcoming you back to Novotel Lampung and hope to continue providing a pleasant and memorable experience. Sincerely, Trison Fauza, General Manager, Novotel Lampung
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
comfortable and cool breakfast view
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Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. H*a, Thank you for your perfect rating and positive review. We are pleased to know that you enjoyed the comfortable and cool breakfast atmosphere with views at Novotel Lampung. We look forward to welcoming you back soon for an even more memorable experience. Best regards, Trison Fauza, General Manager, Novotel Lampung
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Eneng P. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The rooms are clean and comfortable, the room facilities are complete, and the service is very friendly.
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Accommodation's Reply
28 Jul 2025
Dear Ms. Eneng P.A., Thank you for choosing Novotel Lampung and giving us a perfect rating and positive review. We are very pleased to know that you were satisfied with the cleanliness and comfort of your room, the completeness of the facilities, and the friendly service from our team. Your review encourages us to continue maintaining the quality of our service and ensuring that every guest has a pleasant and memorable stay. We look forward to welcoming you back to Novotel Lampung in the near future. Sincerely, Trison Fauza, General Manager, Novotel Lampung
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Nurlina A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
So far it's been nice staying here.
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Accommodation's Reply
22 Jul 2025
Dear Ms. Nurlina, Thank you very much for your perfect rating and positive comments. We are very happy that you enjoyed your stay at Novotel Lampung. We look forward to welcoming you back soon! Best regards, Trison Fauza, General Manager, Novotel Lampung
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E***a
icon-origin-TRAVELOKA
6,9
/10
Reviewed 10 week(s) ago
Overall the experience is okay, not exceptional. Food was okay, not special even I can say it was below average. The reception was quite slow in picking up the phone. It is not allowed by rules to borrow cutlery, even just a tiny spoon. After asking for several times since I need it for my kid taking his medicine, they end-up gave me a single-use wooden spoon.
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Accommodation's Reply
16 Jul 2025
Dear Ms. E***a, Warm greetings from Novotel Lampung. Thank you for taking the time to share your experience during your recent stay with us. We sincerely apologize for any inconvenience you encountered, particularly regarding the food, response time from our reception, and your request for cutlery. Please allow us to clarify that, in line with our standard operating procedures, we do not provide cutlery for borrowing in order to maintain hygiene and safety standards for all our guests. However, understanding the urgency of your situation especially for your child, we provided a single-use wooden spoon as an alternative. We truly appreciate your feedback, and we will take it into serious consideration to improve our service and responsiveness moving forward. We hope to have the opportunity to welcome you again and offer you a more pleasant experience in the future. Warm regards, Management of Novotel Lampung
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
yeaay. thankyou Novotel Lampung. i get it for free. i was stay for a week in 2017. nowadays i come with my little girl, time flies xoxo.
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Accommodation's Reply
15 Jul 2025
Dear Valued Guest, Yeaay! Thank you so much for your lovely message We’re truly delighted to welcome you back after all these years — and even more special this time with your little girl! Time truly does fly, and we’re honored to still be part of your journey and memories. We hope your stay was just as memorable (or even better!) than in 2017. Looking forward to creating many more beautiful moments with you and your family at Novotel Lampung. Warmest regards, Management of Novotel Lampung
m***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
the breakfast is delicious - lots of variety -
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Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for your positive review! We're glad you enjoyed our varied breakfast menu. We hope this experience made your stay with us even more enjoyable. See you again at Novotel Lampung! Warm regards, Novotel Lampung Management
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D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly, the atmosphere is comfortable with beautiful natural views.
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Accommodation's Reply
16 Jul 2025
Dear Ms. D*a, Warm greetings from Novotel Lampung. Thank you for sharing your experience and giving us a perfect rating. We are delighted to know that you felt comfortable during your stay at Novotel Lampung, and enjoyed the friendliness of our staff and the beautiful natural scenery we offer. Your review motivates us to continue providing the best service to every guest. We look forward to your return visit. We hope Novotel Lampung will always be your first choice when visiting Bandar Lampung. Sincerely, Novotel Lampung Management
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.