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Novotel Samator Surabaya Timur

Hotels
Jl. Raya Kedungbaruk No. 26-28, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
EXTERIOR_BUILDING Novotel Samator Surabaya Timur
SWIMMING_POOL Novotel Samator Surabaya Timur
SWIMMING_POOL Novotel Samator Surabaya Timur
RESTAURANT Novotel Samator Surabaya Timur
RESTAURANT Novotel Samator Surabaya Timur
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Traveloka
8.6 Impressive
From 1,870 reviews
See guests' helpful reviews!
Check guests' helpful experiences about this accommodation.
Very nice place, nice services. One thing for a better future: please inform another guest early when the pool will be closed by others who served for wedding, etc. So they will not be disappointed for the weekend with their family. Other things. Best!
Didik D.
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Facilities
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Location Info

Jl. Raya Kedungbaruk No. 26-28, Rungkut, Surabaya, Jawa Timur, Indonesia, 60298
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Per Night
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Check-in
Thu, 11 Aug 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 1,870 reviews
8.6
Impressive
Fantastic
707
Very Good
866
Satisfying
67
Average
230
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
MP
5 Reviews
10
/ 10
10
Staycation

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KK
6 Reviews
9.7
/ 10
9.7
Holiday
My stay at the hotel was awesome and it was very comfortable. I had breakfast for a couple of the day and found the choice and variety of foods at the buffet were excellent. All the staff were helpful and friendly during my stay. I was able to visit with friends in a number of areas at the hotel. The times I needed to go around the city, the hotel seemed to be in a central location. I would definitely consider staying here again when visiting Surabaya.

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1 Reviews
8.5
/ 10
8.5
Holiday
Good food, enough variety, comfortable clean and quite spacious rooms, and clean bathrooms.

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TW
1 Reviews
10
/ 10
10
Staycation

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G
1 Reviews
6
/ 10
6
Staycation
They ask for Bring food to room charges for 20.000. Dispointed with the staff.

1 liked this review

MF
5 Reviews
9.1
/ 10
9.1
Business
New hotel- it 's said just did their operational at end 2019. Clean, and with current promo rate, it 's considered worth it. Breakfast also good as 4 star, novotel smaator also has pool bar at 5th floor, and there is mini market at adjacent building.

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6.9
/ 10
6.9
Business
When I'm in check in process. The staff (male) is not polite and helpful, and without smile. Looks like not make me feel comfort as a guest.

3 liked this review

3 Reviews
10
/ 10
10

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9 Reviews
9.1
/ 10
9.1
Business
I stayed for two nights at Novotel Samator Hotel on 2nd-4th March 2022. During my check-in process, I had an unpleasant experience because they gave me an unprepared room with broken electricity. I was uncomfortable with such an experience, especially since I had just arrived from travel and was utterly exhausted. However, the same receptionist (Mr. Hendra) solved the problem by replacing the room and upgrading the room to a deluxe type. Secondly, I'd like to thank Mr. Awan (receptionist) for helping me out when I had a problem finding a business lounge to print some personal documents (The hotel had no business lounge after the pandemic). Mr. Awan helped me print all the necessary documents and gave me a map to keep all printed files. Moreover, I also was in a rush during check out, and I left one of my belongings, a timer charger, I contacted Mr. Awan again, and he found the item (wrapped it with plastic) and gave it to me the next day. Overall, the hotel is okay - the breakfast was so-so (limited variety and nothing special), yet I appreciated what Mr. Awan has done for me during my stay. I think he has an excellent attitude and is helpful.

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FW
9 Reviews
9.7
/ 10
9.7
The hotel room was clean. The receptionist was friendly and helpful. We hope to stay there again someday.

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Important Note
In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Hotel policy is not yet available.
Hotel Description

Location
Novotel Samator Surabaya Timur is a hotel in a good neighborhood, which is located at Rungkut.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 7.76 km away.

The hotel is located only 3.87 km away from Wonokromo Station.

Not only well positioned, but Novotel Samator Surabaya Timur is also one of hotels near the following Universitas Dinamika (STIKOM Surabaya) within 0.61 km and Transmart Rungkut within 1.35 km.

About Novotel Samator Surabaya Timur

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Novotel Samator Surabaya Timur.

Facilities
Hotel Services
  • Concierge
  • 24-hour Receptionist
Kids and Pets
  • Babysitting
Transportation
  • Bus/truck parking
Connectivity
  • WiFi in public area (surcharge)
General
  • Swimming pool
Public Facilities
  • Parking
In-room Facilities
  • TV
Sports and Recreations
  • Golf
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 1532 Hotels in Surabaya