Novus Giri Resort & Spa

Hotels
8.6
Impressive
From 3,196 verified guests reviews

What Guests Say About Their Stay

Excellent Service (3)
Complete Facilities (14)
Family Friendly (3)
Tasty Food (18)
Cella C.
10
/ 10
Loving the ambience, the place, the room, the foods, and also the warm smiles from everyone at Novus Giri. Unforgettable experiences! 💕💕💕 Thank you! Sure will come back again someday!
Ahmad B.
8.5
/ 10
Great hotel! Highly recommended to all parents to stay in here with their kids🫶🏻🫶🏻five stars service and what a beautiful interior and exterior design. Will come back again for sure🤍🤍🤍
Indra K.
10
/ 10
Best service that I ever received in a hotel staycation. The price that you paid is worth it with the services that you get. Nice, friendly and helpful staff, willing to help no matter what you came to the hotel with. I came on a motorcycle with my family and got the same services as the other guest that came in a car. Honestly, this is the first time that I got this kind of service during staying at the hotel and I really appreciate it and hope that this will always stay the same. Family-friendly hotel with lots of activities for kids such as a swimming pool, kids playground, rabbit village, free kids activities (planting strawberry trees during my stay), horse riding (40k), basketball court, mini futsal field etc. Nice scenery around the hotel. Complete amenities inside the room, clean comfy room with a nice fragrance. The quiet cool temperature even though without air con. Breakfast really good with enough food and beverage variety, and the food taste was great I give it 9 out of 10. My advice to the hotel is that it would be great to add an outdoor kids playground and add some kid's pool equipment. Keep up with the excellent service SOP and hopefully, the hotel can improve further. Thanks, Novus Giri and Traveloka for giving me the best experience during my staycation.
In the Area
See Map
Jl. Sindanglaya Raya no.180. Cipanas-Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Located in the misty highlands of Puncak Cipanas, West Java. Novus Giri Hotel Resort & SPA is the ideal nature retreat yet comfortable escape from the busy hustle of Jakarta. Enjoy the relaxation and immerse yourself in the fresh mountain air with breath-taking scenery. Discover a calm sense of nature during your stay with an array of facilities catering to guests’ leisure, family fun and wellness pursuits. We welcome you to Uncover Tranquillity.
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What's around Novus Giri Resort & Spa

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Jl. Sindanglaya Raya no.180. Cipanas-Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Lobby Novus Giri Resort & Spa
Lobby 2 Novus Giri Resort & Spa

Discover More About Novus Giri Resort & Spa

Located in the misty highlands of Puncak Cipanas, West Java. Novus Giri Hotel Resort & SPA is the ideal nature retreat yet comfortable escape from the busy hustle of Jakarta.

Enjoy the relaxation and immerse yourself in the fresh mountain air with breath-taking scenery. Discover a calm sense of nature during your stay with an array of facilities catering to guests’ leisure, family fun and wellness pursuits. We welcome you to Uncover Tranquillity.

All facilities in Novus Giri Resort & Spa

Bar, Cafe and Lounge Novus Giri Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Novus Giri Resort & Spa
Swimming Pool
Entertainment Facility Novus Giri Resort & Spa
Entertainment Facility
Fitness Center Novus Giri Resort & Spa
Fitness Center
Lobby Novus Giri Resort & Spa
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast
  • Dining area
  • Fullboard with drinks
  • No alcohol

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Outdoor facilities
  • Outdoor pool
  • Spa

Transportation

  • Area shuttle with surcharge
  • Secure parking
  • Shopping center shuttle (surcharge)

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Sports and Recreations

  • Game room
  • Table tennis

Kids and Pets

  • Babysitting
  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Novus Giri Resort & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Information regarding additional breakfast and extra bed: 1) Additional Adult Breakfast Rp.188.000,- nett / adult, 2) Additional Child Breakfast Rp.94.000,-nett / child, 3) Extra bed Rp.483.000,-nett / bed (Including breakfast for 1 pax)

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Novus Giri Resort & Spa

What are available facilities at Novus Giri Resort & Spa?
There are top facilites at Novus Giri Resort & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novus Giri Resort & Spa?
The standard check-in time at Novus Giri Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Novus Giri Resort & Spa provide breakfast?
Yes, Novus Giri Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Novus Giri Resort & Spa

Overall Rating & Reviews

From NaN verified guests reviews
8.6
Impressive
Fantastic
1,261
Very Good
1,463
Satisfying
142
Average
330
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
excellent service (3)
complete facilities (14)
family friendly (3)
tasty food (18)
warm pool water (3)
good ac (3)
kids friendly (8)
friendly staffs (57)
clean room (25)
peaceful ambience (10)
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Show Reviews with Photos
R***a
This is a guest profile.
8.4
/ 10
28 Jun 2024
Everything was so great, my kids was very happy. There were lots of activities, like kids club, rabbit village, and most of all, they really love to swim in the warm pool.

1 liked this review

Accommodation's Reply
02 Jul 2024
Dear are*a, Thank you for your kind review. We are all delighted that you have enjoyed your visit to Novus Giri Puncak Resort & Spa. We look forward to serving you again when you come back! Have a great rest of your day! Warmest regards, Novus Giri Puncak Resort & Spa.
V***a
This is a guest profile.
10
/ 10
24 Jun 2024
It was a wonderful and enjoyable stay experience. All the staffs are friendly, the service was excellent.

1 liked this review

Accommodation's Reply
02 Jul 2024
Dear V*a, Greetings from Novus Giri Puncak Resort & Spa, Thanks for leaving us such a wonderful review. We are thrilled that you loved staying with us. Our Team are happy to read what you wrote. We put guest experience and satisfaction as our top priority, and your review recognizes the hard work we put in every day. We hope to see you again soon! Warmest regards, Novus Giri Puncak Resort & Spa.
K***n
This is a guest profile.
8.8
/ 10
11 Jun 2024
Was extended for another night and they moved us to a king bed finally. Room was so much better than the 1st night. But I never hear any apology from anyone from the hotel. It was a good stay not the best. The view made me come back not the service unfortunately.

1 liked this review

Accommodation's Reply
02 Jul 2024
Dear K*and, Thank you for staying at Novus Giri Resort & Spa. During your recent visit to Puncak. We are truly delighted by your positive review and your kind words about our facilities and excellent service during your stay. Your feedback is invaluable to us, and it inspires our team to continue delivering the highest level of service and excellence. We eagerly anticipate the pleasure of serving you again in the future, ensuring that your next stay is nothing short of exceptional. Warmest regards, Novus Giri Resort & Spa.
K***n
This is a guest profile.
Leisure
6.2
/ 10
09 Jun 2024
Could've been better. Can't sleep 1st night, they given me a joint twin bed. Really uncomfortable. They said the king bed was sold out. If its sold out then give other option rather than giving me a joint twin bed. AC was leaking, curtain can't be opened. It was far from best. What keeping us here, it 's just the view. But with the price I paid. This price is not right.
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3 liked this review

Accommodation's Reply
05 Jul 2024
Dear K*and, Thank you so much for taking the time to provide us with valuable feedback. We sincerely apologize for your inconvenience during your stay with us. Please rest assured that we will look into ways of how we can improve, and I would like to ensure you that this has been communicated to the department concerned for proper corrective action to be taken. We will ensure this will not happen again on your next visit to Novus Giri Puncak Resort & Spa. We look forward to the opportunity of welcoming you again. Warmest regards, Novus Giri Puncak Resort & Spa.
LD
Lusiandini D. K.
10
/ 10
24 May 2024
Our stay at this resort was nothing short of exceptional, deserving its 5-star rating in every aspect, from the staff to the facilities and cuisine. We regretted only being able to stay for one night due to other plans.+ *Lobby*: The lobby is extraordinarily cozy, reflecting my dream living room. Its inviting ambiance sets the tone for a perfect stay.+ *Room*: The large windows allow for excellent air circulation, another feature I'd love to have in my home. The bedroom exceeded expectations with pristine bed sheets and a well-maintained bathroom. Although the bath soap was empty upon arrival, the staff promptly replenished it. Minor issues included the absence of an iron and occasional TV signal loss, but these did not detract from our experience, allowing us to enjoy an early and peaceful night.+ *Breakfast*: Soesana restaurant offered a more than satisfactory breakfast spread, ranging from American to Indonesian options. While not as extensive as some other 5-star hotels, it was sufficient. Special thanks to Chef Sumarno for his kindness—your hospitality was much appreciated.+ *Environment*: The resort features several incredible pools and a delightful rabbit village where guests can freely feed various cute rabbits. The spa, with its stunning views, added to the tranquil ambiance.+ *Staff*: The staff were superb—helpful, friendly, informative, and responsive, enhancing our stay significantly. I highly recommend this resort for both family vacation and intimate gateaways with your Halal partner
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Review photo of Novus Giri Resort & Spa from Lusiandini D. K.
Review photo of Novus Giri Resort & Spa 2 from Lusiandini D. K.
Review photo of Novus Giri Resort & Spa 3 from Lusiandini D. K.
Review photo of Novus Giri Resort & Spa 4 from Lusiandini D. K.
Review photo of Novus Giri Resort & Spa 5 from Lusiandini D. K.
Review photo of Novus Giri Resort & Spa 6 from Lusiandini D. K.
Review photo of Novus Giri Resort & Spa 7 from Lusiandini D. K.
+4
Photos

2 liked this review

Accommodation's Reply
29 May 2024
Dear Lusiandini D. K, Thank you for sharing your experience with us. We are thrilled to hear that you found our room and facilities to be modern, impeccably clean, and spacious. Our team takes great pride in being professional, friendly, kind, and always ready to go the extra mile to ensure your comfort and enjoyment. Your positive feedback about our team is greatly appreciated. Your recommendation means a lot to us, and we can't wait to have the pleasure of hosting you again. Warmest regards, Novus Giri Puncak Resort & Spa.
Firna T.
Holiday
9.4
/ 10
14 May 2024
Went great, just advice to check the aircon, wasn't cool enough and the water heater not too hot. The rest are good, food are good, and very warm hospitality from the hotel employees. Keep on the good work, thank you.
Review photo of Novus Giri Resort & Spa from Firna T.

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Accommodation's Reply
29 May 2024
Dear Firna Trisyandi, Thank you for staying at Novus Giri Resort & Spa. During your recent visit to Puncak. We are truly delighted by your positive review and your kind words about our facilities and excellent service during your stay. Your feedback is invaluable to us, and it inspires our team to continue delivering the highest level of service and excellence. We eagerly anticipate the pleasure of serving you again in the future, ensuring that your next stay is nothing short of exceptional. Warmest regards, Novus Giri Puncak Resort & Spa.
HT
Herlina T.
Holiday
9.4
/ 10
10 May 2024
Friendly staff, clean, big room, serene. Good for staycation, very relaxing.

1 liked this review

Accommodation's Reply
30 May 2024
Dear Herlina Tamblin, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a nice day! Warm regards. Novus Giri Resort & Spa.
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NE
Natharya E. P.
Business travel
9.4
/ 10
07 May 2024
Very recommendedhotel. Price affordable. Bedroom bathroom is clean. Room quite spacious there is a balcony and bath tub. Food at suasana restaurant is good. Staff are friendly. Spacious parking. Near to city, easy to find indomaret adn restaurant.

4 liked this review

Accommodation's Reply
30 May 2024
Dear Natharya E. P, Greetings from Novus Giri Resort & Spa, Thanks for leaving us such a wonderful review. We are thrilled that you loved staying with us. Our team are happy to read what you wrote. We put guest experience and satisfaction as our top priority, and your review recognizes the hard work we put in every day. We hope to see you again soon! Warmest regards, Novus Giri Resort & Spa.
HH
HENGKY H.
10
/ 10
23 Apr 2024
Tempat enak asri. Terpenting ada kolam air hangat bener2 asek banget.

1 liked this review

MR
Mukhson R.
Leisure
8.4
/ 10
14 Apr 2024
Pesan makanan via gofood/grabfood harus diambil di pos depan dan tidak bisa diantar ke kamar, harus jalan jauh, jadi kurang nyaman.

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Lobby 4 Novus Giri Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.