Novus Giri Resort & Spa

Hotels
Preferred Partner Plus
No. 8 in Hotel with Mountain View in Puncak
All-star Accommodation
8,6
/10
Very Good
3.404 reviews

What Guests Say About Their Stay

Staff Friendliness (108)
Bedroom (108)
Ambiance (107)
Room Space (106)
Marcella A. L.
10,0
/ 10
Loving the ambience, the place, the room, the foods, and also the warm smiles from everyone at Novus Giri. Unforgettable experiences! 💕💕💕 Thank you! Sure will come back again someday!
Nurul H.
8,5
/ 10
Great hotel! Highly recommended to all parents to stay in here with their kids🫶🏻🫶🏻five stars service and what a beautiful interior and exterior design. Will come back again for sure🤍🤍🤍
Indra K.
10,0
/ 10
Best service that I ever received in a hotel staycation. The price that you paid is worth it with the services that you get. Nice, friendly and helpful staff, willing to help no matter what you came to the hotel with. I came on a motorcycle with my family and got the same services as the other guest that came in a car. Honestly, this is the first time that I got this kind of service during staying at the hotel and I really appreciate it and hope that this will always stay the same. Family-friendly hotel with lots of activities for kids such as a swimming pool, kids playground, rabbit village, free kids activities (planting strawberry trees during my stay), horse riding (40k), basketball court, mini futsal field etc. Nice scenery around the hotel. Complete amenities inside the room, clean comfy room with a nice fragrance. The quiet cool temperature even though without air con. Breakfast really good with enough food and beverage variety, and the food taste was great I give it 9 out of 10. My advice to the hotel is that it would be great to add an outdoor kids playground and add some kid's pool equipment. Keep up with the excellent service SOP and hopefully, the hotel can improve further. Thanks, Novus Giri and Traveloka for giving me the best experience during my staycation.
Rika S.
8,5
/ 10
It was a wonderful, unforgettable staycation at novus giri. Classic yet elegant services was served starting from the gate when we entered the hotel. How the security greeted us, bet you feel secured and welcomed. The receptionist was so pretty and calm, didn't get her name but all of them take good care of every guest. The rooms was spacious and homey, love the interior. The most important was the water heater works well:), got cleaned bathtub, and for the kiddo, the have so many facilities: got swimming pool, horse riding, basketball and tennis, the rabbit village. This place is perfect for the grannies and grandpops, kiddo and parents. I personally encourage you to go nowhere but here if you go to puncak area. More excellent things about novus giri resort and spa are the wonderful food, wonderful staffs, wonderful Head Chef Sumarno, he visited our table as the first table having the yummy and full of variety breakfast on the second day here. Surely all of them are fantastic. Be back here very soon. I wonder if they will have pet hotel also at this place someday so I don't have to leave my cookie dog at the pet hotel somewhere far from our staycation. Anyway thank you novus giri for the best staycation ever.
Ratna
9,1
/ 10
It's a great experience for staying here. The room is new with bathtub. Very clean and comfortable. This hotel is perfect for family, friends, and couple.
In the Area
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Jl. Sindanglaya Raya no.180. Cipanas-Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Located in the misty highlands of Puncak Cipanas, West Java. Novus Giri Hotel Resort & SPA is the ideal nature retreat yet comfortable escape from the busy hustle of Jakarta. Enjoy the relaxation and immerse yourself in the fresh mountain air with breath-taking scenery. Discover a calm sense of nature during your stay with an array of facilities catering to guests’ leisure, family fun and wellness pursuits. We welcome you to Uncover Tranquillity.
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What's around Novus Giri Resort & Spa

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Jl. Sindanglaya Raya no.180. Cipanas-Puncak, Cipanas, Puncak, Jawa Barat, Indonesia, 43253
Lobby Novus Giri Resort & Spa
Lobby 2 Novus Giri Resort & Spa

Discover More About Novus Giri Resort & Spa

Located in the misty highlands of Puncak Cipanas, West Java. Novus Giri Hotel Resort & SPA is the ideal nature retreat yet comfortable escape from the busy hustle of Jakarta.

Enjoy the relaxation and immerse yourself in the fresh mountain air with breath-taking scenery. Discover a calm sense of nature during your stay with an array of facilities catering to guests’ leisure, family fun and wellness pursuits. We welcome you to Uncover Tranquillity.

All facilities in Novus Giri Resort & Spa

Bar, Cafe and Lounge Novus Giri Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Novus Giri Resort & Spa
Swimming Pool
Entertainment Facility Novus Giri Resort & Spa
Entertainment Facility
Fitness Center Novus Giri Resort & Spa
Fitness Center
Lobby Novus Giri Resort & Spa
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Buffet breakfast
  • Dining area
  • Fullboard with drinks
  • No alcohol

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Shops
  • Supermarket

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Outdoor facilities
  • Outdoor pool
  • Spa

Transportation

  • Area shuttle with surcharge
  • Secure parking
  • Shopping center shuttle (surcharge)

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Sports and Recreations

  • Game room
  • Table tennis

Kids and Pets

  • Babysitting
  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Novus Giri Resort & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Room rates with breakfast are free of charge for two children aged 0–5 years. Children aged 6 years and above will be subject to an additional charge
Information regarding additional breakfast and extra bed: 1) Additional Adult Breakfast Rp.188.000,- nett / adult, 2) Additional Child Breakfast Rp.94.000,-nett / child, 3) Extra bed Rp.483.000,-nett / bed (Including breakfast for 1 pax)

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Novus Giri Resort & Spa
115
Number of floors in Novus Giri Resort & Spa
2
Another facilities in Novus Giri Resort & Spa
A la carte breakfast, A la carte dinner, A la carte lunch, Buffet breakfast, Dining area

Frequently asked question in Novus Giri Resort & Spa

What are available facilities at Novus Giri Resort & Spa?
There are top facilites at Novus Giri Resort & Spa such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novus Giri Resort & Spa?
The standard check-in time at Novus Giri Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Novus Giri Resort & Spa provide breakfast?
Yes, Novus Giri Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Novus Giri Resort & Spa

Traveloka (3.404)
Other sources (91)
8,6
Very Good
From 3.404 reviews
Provided by travelers on
Cleanliness

8,7

Room Comfort

8,8

Meal

8,4

Location

8,6

Service and Facilites

8,8

People often mention about Novus Giri Resort & Spa
All
Bedroom (97)
Ambiance (90)
Staff Friendliness (89)
Room Space (89)
Hotel Area (89)
Family Friendly (87)
Bathroom (84)
Taste (70)
Surroundings (62)
Activity Option (58)
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Traveler Reviews Novus Giri Resort & Spa

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 15 hour(s) ago
The atmosphere is cool, the room is really love, the bed is spacious, neat, clean 🩷
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 day(s) ago
The hotel staff was friendly and helpful, and the rooms were comfortable and fragrant. The cafe served delicious Western food. Breakfast was served in the restaurant, offering a pleasant atmosphere and delicious food.
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T***n
icon-origin-TRAVELOKA
8,3
/10
Reviewed 4 day(s) ago
Everything was good. However, I would like to suggest adding more kids' facilities in the future. The cleanliness of the suite's terrace area was a bit lacking, as it seemed the floor was never cleaned, and there was a lot of animal droppings.
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C***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 day(s) ago
The hotel is very comfortable and enjoyable for families.
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Guest
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 day(s) ago
It's quite good and you can walk around the inn
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faisal b.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Novus Giri Puncak is one of the best hotels in Puncak, the price and facilities are very commensurate, one day I will definitely come back here, thank you Novus Giri Puncak for the experience 👏🏻👏🏻👏🏻
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I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
Overall good, the kids are happy... the atmosphere is calm, beautiful... the staff are friendly...
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C***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Friendly hotel staff, got a room close to all areas... thanks to Traveloka thanks to Novus Giri Resort & Spa Next time I'll be back, I won't regret it 🎉🎉🥳
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+3
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R***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Next time I'll staycation here again
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T***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Had a great experience at the hotel. Staff were friendly, amenities were excellent, and there were plenty of fun activities. Food could be better, but everything else made up for it. Would stay again!
1 people find it helpful
N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I had a truly pleasant stay at this hotel. The room was exceptionally clean, the breakfast offered a wide variety of options, and the service was excellent. Late check-out after 12 PM was also available, which was a nice bonus.
1 people find it helpful
D***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
When I stayed I got an upgrade from a valley suite to a valley suite with private pool. But unfortunately the pool is not a heated pool. Privacy is also lacking because the guests above our room can see us swimming so it's not really private. Silence is also lacking because the activities of the neighbors next door are very clear. Access to the room is also a bit difficult because of the stairs and narrow hallways. Carrying things is a bit difficult. Room access is also less suitable for people with disabilities or the elderly.
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear D*g, Thank you for taking the time to share your experience. We apologize for the unsatisfactory experience you had during your stay at Novus Jiva Resort & Spa. We are actively reviewing our service levels to strive for improvement. We take all reviews as a whole, so we can continuously improve to serve you better. We look forward to welcoming you back again on your next visit. Best regards, Novus Giri Resort & Spa.
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,0
/10
Reviewed 3 week(s) ago
Really enjoyed staying here, very family friendly but unfortunately the breakfast could be improved :)
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear I*m, Thank you for staying at Novus Giri Resort & Spa. During your recent visit to Puncak. We are delighted to receive your positive review and kind words regarding our excellent facilities and services during your stay. Your feedback is invaluable to us and inspires our team to continue delivering the highest level of service and excellence. We look forward to the pleasure of serving you again in the future, ensuring that your next visit is truly exceptional. Best regards. Novus Giri Resort & Spa.
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V***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
One of the kids friendly hotels in Puncak that you must visit. Puncak tastes like Ubud.
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3 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear V*a, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
Back to Novus Giri Puncak as soon as possible
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2 people find it helpful
Accommodation's Reply
16 Jul 2025
Dear D*i, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a wonderful day! Best regards, Novus Giri Resort & Spa.
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C***a
icon-origin-TRAVELOKA
9,3
/10
Reviewed 6 week(s) ago
I really enjoyed the ambience, the lobby was beautiful and welcoming. We stayed in the Premier Garden View room and it was clean, cozy, and had refreshing view. The overall room ambience was very relaxing. There was a minor issue with a bad smell in the bathroom but it was handled quickly by the staff. The hotel offers plenty of activities. They gave us many vouchers when checking in. We tried the mini golf and it was surprisingly fun and interactive. Breakfast was great with a good variety. The Indonesian dishes (gule, sambal ati, etc) were authentic and flavorful and the Western options were also well-prepared. We had dinner at Soeasana and while the view was great even at night, the service was disappointing for a 4.9 rated restaurant on google. We sat outdoors but staff weren’t attentive, we had to walk to the bar several times to order or request utensils as they seemed focused on indoor guests. Even a famous chef I saw dining outside had trouble getting the staff’s attention. Overall, I would still recommend Novus Giri for its beautiful setting and fun activities🙌🏼
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4 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear C***a, Thank you for staying at Novus Giri Resort & Spa. During your recent visit to Puncak. We are truly delighted by your positive review and your kind words about our facilities and excellent service during your stay. Your feedback is invaluable to us, and it inspires our team to continue delivering the highest level of service and excellence. We eagerly anticipate the pleasure of serving you again in the future, ensuring that your next stay is nothing short of exceptional. Warmest regards, Novus Giri Resort & Spa
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
after having a very pleasant experience at Novus Jiva Anyer, finally decided to try Novus Giri, turns out, it was just as pleasant. got lots of vouchers that can be enjoyed at the restaurant/spa/mini golf provided by the hotel. super clean and fragrant room, complete amenities, friendly hotel staff, and clean pool. thank you, Novus Giri!! I would love to come back.
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2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear E*a, Thank you for your kind review. We are all glad that you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a great day! Warm regards. Novus Giri Resort & Spa
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P***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 7 week(s) ago
Very comfortable and nice room layout. All staff are friendly and very helpful. Will come back to Novus Giri and highly recommended
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3 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear P*s, Thank you for your kind review. We are all glad you enjoyed your visit to Novus Giri Resort & Spa. We look forward to serving you again when you return! Have a great day! Warm regards. Novus Giri Resort & Spa
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t***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Will come here again, very memorable staycation here. Starting from the hotel ambience, cleanliness, staff friendliness, hotel facilities and hotel food, all are not disappointing. Maybe the suggestion for the bathtub shower curtain can be repaired or replaced, so that bathing with children is comfortable. Overall satisfying 👍
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3 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear t*a, Thank you for staying at Novus Giri Resort & Spa. During your recent visit to Puncak. We are very pleased to receive your positive review and kind words regarding our excellent facilities and services during your stay. Your feedback is very valuable to us and inspires our team to continue to provide the highest level of service and excellence. We look forward to the pleasure of serving you again in the future, ensuring that your next visit is truly an extraordinary one. Warm regards. Novus Giri Resort & Spa
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Didn't expect a hotel this good & comfortable.. It's rare to staycation, but once I did stay, I got a complete place!! There's a swimming pool, restaurant, rabbit village, mini golf, playground, and most importantly, the environment is beautiful, cool, and very comfortable. Would love to come back soon
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+5
2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear D*i, Thank you for sharing your “Amazing Experience” at Novus Giri Resort & Spa. We are glad that your check-in experience was wonderful and our staff demonstrated professionalism, efficiency and friendliness. We look forward to serving you again when you return! Have a wonderful day! Warm regards. Novus Giri Resort & Spa
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Number of reviews per page
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Lobby 4 Novus Giri Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.