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PALM PARK Hotel Surabaya

Hotels
Jl. Kapas Krampung No.45 Simokerto, Ampel, Surabaya, Jawa Timur, Indonesia, 60142
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.
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BEDROOM PALM PARK Hotel Surabaya
EXTERIOR_BUILDING PALM PARK Hotel Surabaya
ENTERTAINMENT_FACILITY PALM PARK Hotel Surabaya
FUNCTIONAL_HALL PALM PARK Hotel Surabaya
FUNCTIONAL_HALL PALM PARK Hotel Surabaya
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Traveloka
8.4 Impressive
From 765 reviews
Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
See More Facilities

Location Info

Jl. Kapas Krampung No.45 Simokerto, Ampel, Surabaya, Jawa Timur, Indonesia, 60142
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Available Room Types in PALM PARK Hotel Surabaya

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Per Night
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Check-in
Thu, 08 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 765 reviews
8.4
Impressive
Fantastic
266
Very Good
338
Satisfying
33
Average
128
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
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NE
Nanik E.
9.1
/ 10
17 Nov 2022
Staycation

2 people found this helpful

Aldo A. Y.
This is a private profile
5.9
/ 10
09 Jul 2022
Staycation
I clearly requested a non-smoking room and mentioned it again to the receptionist when I checked-in. But they still gave me a room that really smelled like a smoking room. I called to complain, but the receptionist insisted that it was a non-smoking room when obviously the room was smoky and I found an ashtray on the desk, and then they suggested to me that I had to pay more if I wanted to move to another room. Luckily they got me a real non-smoking room with no extra charge, or else I'd be pissed off!

1 people found this helpful

Yusi P.
9.4
/ 10
08 Jan 2022
Holiday

3 people found this helpful

Accommodation's Reply

18 Jan 2022
Dear Mrs. Yusi, Thank you for staying at PALM PARK Hotel & Convention Surabaya and for taking the time to share your review. Your review has been warmly welcomed by our team and we will stay focused on trying to consistently improve our facilities and services. Once again thank you very much for your review, and we look forward to welcoming you again in the near future. Warm regards, Riezky B. Andreansyah Marketing Communication
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rohman s. b.
8.5
/ 10
20 Dec 2021

1 people found this helpful

Accommodation's Reply

18 Jan 2022
Dear Mr. Rohman, Thank you for staying at PALM PARK Hotel & Convention Surabaya and for taking the time to share your review. Your review has been warmly welcomed by our team and we will stay focused on trying to consistently improve our facilities and services. Once again thank you very much for your review, and we look forward to welcoming you again in the near future. Warm regards, Riezky B. Andreansyah Marketing Communication
Translated by Google Icon
Eranio A.
8.5
/ 10
09 Jul 2021
Staycation
I had a good time staying here. It's my second time actually. But at night the hallway looks a little bit creepy though. But the room is awesome. More TV channel would be good. Definitely coming back.

2 people found this helpful

syarif h.
8
/ 10
02 May 2021
Holiday

Find this review helpful?

Eranio A.
8.8
/ 10
12 Apr 2021
Staycation
I had a great time. Nice place and staff. Would love to come back. A little bit surprised because when I was opened up my door the view just a wall but that’s alright. Thank you

Find this review helpful?

EY
Erni Y. P.
8.5
/ 10
22 Mar 2021
Staycation

2 people found this helpful

Aliyah
8.5
/ 10
08 Mar 2021

1 people found this helpful

BC
Bagus C. S.
8.5
/ 10
17 Oct 2020
Transit

3 people found this helpful

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Important Note
Guests may need to show a negative COVID-19 test result (PCR/antigen swab) upon checking in at the accommodation. Please contact the hotel for further information prior to your arrival. In reference to the circular letter by the government regarding the spread control of Covid-19, please ensure that you are aware of your booking's refund, cancellation, and reschedule policy.
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Deposit
Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.
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Hotel Description

Location
PALM PARK Hotel Surabaya is located in area / city Ampel.

There are plenty of tourist attractions nearby, such as Ciputra Water Park within 14.45 km, and Mojokerto Station within 43.66 km.

About PALM PARK Hotel Surabaya

PALM PARK Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, PALM PARK Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, PALM PARK Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at PALM PARK Hotel Surabaya.

Are you a shopaholic? Staying at PALM PARK Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, PALM PARK Hotel Surabaya provides complete services and facilities that you and your colleagues need.

If you plan to have a long-term stay, staying at PALM PARK Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, PALM PARK Hotel Surabaya is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at PALM PARK Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from PALM PARK Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

PALM PARK Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, PALM PARK Hotel Surabaya is the right place to stay.

Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 14:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Facilities
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV
Public Facilities
  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area
General
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
Nearby Facilities
  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket
Food and Drinks
  • Restaurant with AC
  • Bar
  • Breakfast
Business Facilities
  • Computer station
  • Conference room
  • Meeting facilities
Hotel Services
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
Connectivity
  • Free WiFi
Accessibilty
  • Wheelchair accessible
Sports and Recreations
  • Handball
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 1689 Hotels in Surabaya

Most commonly asked questions about PALM PARK Hotel Surabaya

What are available facilities at PALM PARK Hotel Surabaya?

There are top facilites at PALM PARK Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at PALM PARK Hotel Surabaya?

The standard check-in time at PALM PARK Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does PALM PARK Hotel Surabaya provide breakfast?

Yes, PALM PARK Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.