Search Hotels
- /
- 75.036Hotels in Indonesia/
- 13.919Hotels in West Java/
- 5.160Hotels in Bandung/
- /
- Hotels in Puteri Gunung Hotel
See Other Accommodations in Bandung
See All Photos
Puteri Gunung Hotel
Hotels
8,4
/10
Very Good
2.330 reviews
What Guests Say About Their Stay
Staff Friendliness (61)
Variety (60)
Surroundings (57)
Ambiance (51)
Ratih K. H.
8,5
/ 10
This is the third time we stay at the hotel and it still feels pleasant to visit it every time. You have to take a walk around the hotel in the morning, there are so much thing to see. We love the environment so much. The food is good, the room is comfortable and the staff is so friendly. We would still love to stay for the fourth time
Cynthia M.
9,7
/ 10
I upgraded my room to deluxe and It was exemplary. I cannot find anything to complain. Puteri Gunung is up to now the best place to stay in Lembang area. They have pools, water heater, good breakfast even though the occupancy was low we still have pastry and fruits buffet plus main course ala carte.
I love this property due to their quietness at night, the greenery all around you, and the chilly air in the morning.
Randolph R. K.
9,7
/ 10
Good service... Good location... Clean.
In the Area
See Map
Jl. Raya Tangkuban Perahu Km 16 - 17, Lembang, Lembang, Bandung, Jawa Barat, Indonesia, 40391
Main Facilities
Read More
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Read More
Available Room Types in Puteri Gunung Hotel
Speed up your search by choosing what you need
Price Display
Per room per night (excl. taxes & fees)
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!
Got it
What's around Puteri Gunung Hotel
Jl. Raya Tangkuban Perahu Km 16 - 17, Lembang, Lembang, Bandung, Jawa Barat, Indonesia, 40391
Discover More Places
Discover More About Puteri Gunung Hotel
Location
Puteri Gunung Hotel is located in area / city Lembang. There are plenty of tourist attractions nearby, such as De Ranch within 0.61 km, and Pasar Panorama Lembang within 0.97 km.
About Puteri Gunung Hotel
Have fun with various entertaining facilities for you and the whole family at Puteri Gunung Hotel, a wonderful accommodation for your family holiday.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Puteri Gunung Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Puteri Gunung Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Puteri Gunung Hotel.
All facilities in Puteri Gunung Hotel
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Common Space
Lobby
Public Facilities
- Parking
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Newspaper
- Wedding service
Things to Do
- Children play area
- Garden
- Massage
- Outdoor facilities
- Outdoor pool
- Outdoor pool
- Sauna
- Spa
Food and Drinks
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Refrigerator
- Shower
- TV
General
- Banquet
- Connecting rooms
- Swimming pool
- Smoking area
- Terrace
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- Projector
Family-friendly Facilities
- Kids club
- Children pool
Accessibilty
- Accessible parking
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Shops
Sports and Recreations
- Horse riding
- Table tennis
Transportation
- Secure parking
Kids and Pets
- Babysitting
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Puteri Gunung Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Check In Time : From 14:00 Check Out Time : Until 12:00
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
Read All
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Puteri Gunung Hotel | 130 |
Number of floors in Puteri Gunung Hotel | 2 |
Another facilities in Puteri Gunung Hotel | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Puteri Gunung Hotel
What are available facilities at Puteri Gunung Hotel?
There are top facilites at Puteri Gunung Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Puteri Gunung Hotel?
The standard check-in time at Puteri Gunung Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Puteri Gunung Hotel provide breakfast?
Yes, Puteri Gunung Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Puteri Gunung Hotel?
Puteri Gunung Hotel is a 4.0-star hotel.
How many floors does Puteri Gunung Hotel have?
Puteri Gunung Hotel has 2 floors.
See All
More Reviews from Other Guests in Puteri Gunung Hotel
Traveloka (2.326)
Other sources (4)
8,4
Very Good
From 2.326 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,4
Meal
8,3
Location
8,7
Service and Facilites
8,5
People often mention about Puteri Gunung Hotel
All
Staff Friendliness (62)
Variety (61)
Ambiance (59)
Taste (56)
Surroundings (55)
Room Space (52)
Hotel Area (49)
Accessibility (48)
Bedroom (48)
Family Friendly (47)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Puteri Gunung Hotel
Number of reviews per page
20
40
Customer reviews
T***n
Leisure
8,5
/10
Reviewed 5 day(s) ago
The distance from the room to the lobby is quite far, and the paving blocks are quite bumpy. It's difficult to drag suitcases. Staff would be helpful. Bringing older people would also be difficult.
The main attraction is that it's family-friendly, and the hotel area is quite spacious and has fresh air, which is good for children's activities.
The rooms would be much more comfortable if there were an exhaust fan (in addition to the one in the bathroom).
Read More
See original
Find this review helpful?
Accommodation's Reply
18 Sep 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
W***i
10,0
/10
Reviewed 1 week(s) ago
Please provide a water heater so that it's nice to take a bath when it's only slightly warm.
See original
Find this review helpful?
Accommodation's Reply
17 Sep 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel. Thank you for staying with us and sharing your experience. We apologize for any inconvenience you experienced during your stay. We take all guest feedback as a reference for our continued development. Therefore, we will convey this and follow up with the relevant department to ensure that what you experienced will not happen again in the future. We hope we have another opportunity to serve you with a better experience. Best regards, Guest Relations Officer. Puteri Gunung Hotel.
See original
Y***a
Staycation
10,0
/10
Reviewed 1 week(s) ago
The hotel staff is very friendly. It's perfect for a family staycation, and the food is varied and delicious. You won't regret staying here.
See original
Find this review helpful?
Accommodation's Reply
17 Sep 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
A***d
Staycation
10,0
/10
Reviewed 2 week(s) ago
Great... Okay, the best. I'll be back again.
See original
1 people find it helpful
F***S
6,6
/10
Reviewed 2 week(s) ago
The room was far away and required walking. The basic room wasn't very impressive. Breakfast wasn't ready until 7:00.
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel. Thank you for staying with us and sharing your experience. We apologize for any inconvenience you experienced during your stay. We take all guest feedback as a reference for our continued development. Therefore, we will convey this and follow up with the relevant department to ensure that what you experienced will not happen again in the future. We hope we have another opportunity to serve you with a better experience. Best regards, Guest Relations Officer. Puteri Gunung Hotel.
See original
Guest
Leisure
10,0
/10
Reviewed 3 week(s) ago
A nice hotel like a villa, comfortable, and clean. I'd return if I ever come back to Lembang.
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
J
Joni
10,0
/10
Reviewed 5 week(s) ago
The atmosphere is okay, relaxing for families and clean, comfortable.
See original
Find this review helpful?
Accommodation's Reply
20 Aug 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
N***a
Staycation
8,5
/10
Reviewed 5 week(s) ago
quite pleasant.. even though it is a rather old hotel, but the atmosphere is calm and comfortable... the air is clean and cool because there are many big trees in the hotel area, the food has quite a lot of variations.. the taste is quite ok.. the staff service is also friendly... the room cleanliness is also ok.. this is the 3rd time I have been here, the last time was 9 years ago.. I think it is still very decent
Read More
See original
1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
SD
Setya D. P.
Leisure
9,4
/10
Reviewed 6 week(s) ago
All employees, starting from the security level, staff and all employees are very friendly and act quickly if there is a problem.
See original
2 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Mr. Satya. Warm greetings from Puteri Gunung Hotel. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
S
Syawaluddin
10,0
/10
Reviewed 6 week(s) ago
Very comfortable hotel in Lembang
See original
Find this review helpful?
Accommodation's Reply
14 Aug 2025
Dear Mr. Syawaluddin. Warm greetings from Puteri Gunung Hotel. Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance on your next visit to our hotel. Best regards, Guest Relations Officer. Puteri Gunung Hotel.
See original
N***n
10,0
/10
Reviewed 6 week(s) ago
Friendly staff, strategic location, spacious pool, plenty of choices and delicious breakfast.
However, access to the room is quite a walk, especially if you're carrying a lot of luggage.
So far, it's okay for a family vacation. Thank you.
See original
1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
T***n
8,8
/10
Reviewed 9 week(s) ago
beautiful surrounding and clean cool air. location at main road, pass the city of Lembang. lots of resto in front of the hotel for dinner/lunch. lovely and wide garden area with pine trees to explore
may be difficult to bring older family members, suggestion: allow car to enter into cluster of rooms/villas and drop family and luggages near the room/villa. otherwise even bringing own lugages is challenging, need help from staff. or better hotel offers electric buggy cars to move people.
Read More
1 people find it helpful
Accommodation's Reply
24 Jul 2025
Dear Guest,
Warmest Greetings from Puteri Gunung Hotel,
Thank you so much for your great review of our hotel and we are pleased to hear that you enjoyed your stay with us. We appreciate your review and will share these with our team member, so we can continue to improve the services and hospitality to our guests.
We look forward to welcoming you back to our hotel for another memorable experience with us. Please do not hesitate to contact us, should you require further assistance regards to your next visit to our hotel.
Sincerely,
Guest Relation Officer
Puteri Gunung Hotel
J***n
Staycation
9,4
/10
Reviewed 10 week(s) ago
It was a pleasure staying here.
See original
2 people find it helpful
Accommodation's Reply
23 Jul 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
L***a
Leisure
9,1
/10
Reviewed 10 week(s) ago
I really like the sound of nature. The staff are all friendly, polite, and responsive. However, the wardrobe in the room is not well maintained, smelling of wood and damp. The lamp near the bed is also clearly dusty.
See original
2 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel. Thank you for staying with us and sharing your experience. We apologize for any inconvenience you experienced during your stay. We take all guest feedback as a reference for our continued development. Therefore, we will convey this and follow up with the relevant department to ensure that what you experienced will not happen again in the future. We hope we have another opportunity to serve you with a better experience. Best regards, Guest Relations Officer. Puteri Gunung Hotel.
See original
A***k
Staycation
9,7
/10
Reviewed 11 week(s) ago
The hotel is easy to find, located on the side of the road, the food is varied, abundant in stock and tastes good, the only downside is that the bathroom is not very clean and the sheets have yellow spots for some reason, overall, it was very memorable staying here because in the morning we could take a walk while surrounded by the pine forest with cool and fresh weather.
Read More
See original
3 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
M***a
Leisure
9,4
/10
Reviewed 11 week(s) ago
The atmosphere is really cool, the breakfast is delicious, there are lots of choices too
See original
2 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Guest, Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
RF
Rara F.
Leisure
9,4
/10
Reviewed 11 week(s) ago
located on the edge of the main road, about 10 kilometers from Dusun Bambu and 7 kilometers from Lembang Park Zoo, a hotel with a very large area, an old building but quite well maintained, the rooms are quite large, and quite cold even without AC because the Lembang area is already cold, unfortunately the refrigerator didn't work, and the room phone didn't connect (dead), when I wanted to call the house keeper/receptionist when I needed it, thankfully there was an officer who was cleaning another room in the hallway, so I could immediately convey it to the officer,,
oh yeah, the staff are friendly, and immediately quickly lifted my bag to the room on the 2nd floor even though I had to climb the stairs.
there is a large swimming pool and a hot water pool, suitable for children's entertainment,, the variety of food in the restaurant is also quite a lot, and for children over 6 years old they are charged 70 thousand/person.
besides, across from the hotel there is a Sambal Bakar restaurant, so you don't need to be confused about lunch/dinner.
recommended hotel for family vacations in Lembang, always successful...
Read More
See original
3 people find it helpful
Accommodation's Reply
11 Jul 2025
Dear Mrs. Rara F. Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and we will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
R***t
Leisure
8,8
/10
Reviewed 12 week(s) ago
Nice, calming the heart and mind.
Find this review helpful?
Accommodation's Reply
03 Jul 2025
Dear Valued Guest, Warmest greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
ED
Esti D.
10,0
/10
Reviewed 13 week(s) ago
A pleasant holiday with a natural, cool atmosphere. Location in front of a large road, easy access. Across the road is a view of the garden.
See original
1 people find it helpful
Accommodation's Reply
03 Jul 2025
Dear Mrs. Esti. Warm greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel
See original
G***r
Staycation
8,5
/10
Reviewed 13 week(s) ago
One of the recommended hotels in the Lembang area, the price is quite affordable even though it looks like an old building, the breakfast choices are quite varied and the hotel staff are helpful, typical of Bandung mothers 😁
See original
3 people find it helpful
Accommodation's Reply
25 Jun 2025
Dear Valued Guest, Warmest greetings from Puteri Gunung Hotel, Thank you for your kind review of our hotel and we are very happy that you enjoyed your stay with us. We are very grateful for your review and will share it with all our staff so that we can continue to improve our service and hospitality to all our guests. We look forward to welcoming you back to our hotel for another unforgettable stay experience. Do not hesitate to contact us if you need any assistance for your next visit to our Hotel. Best regards, Guest Relation Officer. Puteri Gunung Hotel.
See original
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Bandung
Facebook
Instagram
TikTok
Youtube
Twitter
Telegram
WhatsAppProducts
Copyright © 2025 Traveloka. All rights reserved