Rayz UMM Hotel

Hotels
Preferred Partner
All-star Accommodation
8,9
/10
Very Good
1.992 reviews

What Guests Say About Their Stay

Staff Friendliness (145)
Room Space (138)
Bedroom (135)
Ambiance (134)
F***y
10,0
/ 10
The hotel staff was friendly and very helpful. The hotel was clean. The rooms were spacious, clean, and tidy. The food was varied and delicious.
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S***o
10,0
/ 10
Very satisfying. The room is clean, comfortable, and complete with modern facilities. The location is strategic near UMM and easy to various tourist attractions. Friendly service, delicious food, and a calm atmosphere, perfect for resting.
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Sanum D.
8,8
/ 10
Really like the rooms, all are clean, smell good, and feel new, minus the fitness area is not functioning, overall good for a staycation.
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In the Area
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Jl.Sengkaling no1 jetis Dau malang, Lowokwaru, Malang, Jawa Timur, Indonesia, 65151

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Rayz UMM Hotel Malang Rayz UMM Hotel is a hotel in a good neighborhood, which is located at Lowokwaru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Rayz UMM Hotel

Jl.Sengkaling no1 jetis Dau malang, Lowokwaru, Malang, Jawa Timur, Indonesia, 65151
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Lobby Rayz UMM Hotel
Lobby 2 Rayz UMM Hotel

Discover More About Rayz UMM Hotel

note: hotel was previously named Rayz UMM Hotel Malang

Location


Rayz UMM Hotel is a hotel in a good neighborhood, which is located at Lowokwaru.

About Rayz UMM Hotel

Whether you are planning an event or other special occasions, Rayz UMM Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Rayz UMM Hotel.

Rayz UMM Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Rayz UMM Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Rayz UMM Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Rayz UMM Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Rayz UMM Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Rayz UMM Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Rayz UMM Hotel.

All facilities in Rayz UMM Hotel

Bar, Cafe and Lounge Rayz UMM Hotel
Bar, Cafe and Lounge
Swimming Pool Rayz UMM Hotel
Swimming Pool
Fitness Center Rayz UMM Hotel
Fitness Center
Functional Hall Rayz UMM Hotel
Functional Hall
Common Space Rayz UMM Hotel
Common Space

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Fullboard with non-alcoholic drinks
  • No alcohol
  • Snacks
  • Vegetarian meal

General

  • AC
  • Ballroom
  • Banquet
  • Clothes dryer
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre
  • Theatre/auditorium

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours
  • Wedding service

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Car rental
  • Bus/truck parking
  • Secure parking
  • Valet parking

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor pool
  • Pool sun loungers
  • TV lounge

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Rayz UMM Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rayz UMM Hotel
157
Number of floors in Rayz UMM Hotel
10
Another facilities in Rayz UMM Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Rayz UMM Hotel

What are available facilities at Rayz UMM Hotel?
There are top facilites at Rayz UMM Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rayz UMM Hotel?
The standard check-in time at Rayz UMM Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Rayz UMM Hotel provide breakfast?
Yes, Rayz UMM Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rayz UMM Hotel?
Rayz UMM Hotel is a 4.0-star hotel.
How many floors does Rayz UMM Hotel have?
Rayz UMM Hotel has 10 floors.
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More Reviews from Other Guests in Rayz UMM Hotel

8,9
Very Good
From 1.992 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,1

Meal

8,7

Location

9,0

Service and Facilites

9,1

People often mention about Rayz UMM Hotel
All
Staff Friendliness (99)
Room Space (92)
Bedroom (88)
Ambiance (87)
Hotel Area (85)
Accessibility (79)
Family Friendly (73)
Taste (73)
Bathroom (72)
Surroundings (70)
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Traveler Reviews Rayz UMM Hotel

Number of reviews per page
20
40
Customer reviews
A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
The breakfast is not very varied. Apart from that, everything is great. The staff are friendly.
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Dedy A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Friendly staff, big room, and comfortable.
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr./Mrs. Dedy A, Warm greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Rahma D.
icon-origin-TRAVELOKA
7,0
/10
Reviewed 1 week(s) ago
For HK, please deepen your understanding of the function of door signs, especially make-up rooms. I hadn't asked for my room to be cleaned, and without my permission, it was cleaned (while I was having breakfast), with my clothes and personal belongings still untidy. As far as I understand, make-up rooms are done after guests check out, when permission is given from guests (those staying more than one night), or when the "Please Make Up Room" sign is displayed on the outside door. When I checked in, the front desk had told me that if I wanted to use the make-up room, I could inform the front desk. No one informed me beforehand that the room would be cleaned while I was having breakfast, meaning I didn't receive permission, and the room is a private guest area. This was a very bad experience for me.
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Accommodation's Reply
18 Sep 2025
Dear Mr./Mrs. Rahma D, We thank you for your review and rating for Rayz umm hotel Malang. We sincerely apologize for any inconvenience caused during your visit. As a form of responsibility, our Manager on Duty has met you in person to express our apologies and provide benefits as compensation. In addition, we have also conveyed our apology via WhatsApp message, and we are grateful for your kind response. We can also inform you that our staff who made the mistake have been given sanctions in accordance with company procedures, as a form of our commitment to prevent similar incidents from happening again. We greatly appreciate your understanding and willingness, and are committed to continuously improving our services in the future. Nice People - Nice Place - Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager
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Muchamad N. Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Very long, will go there again.
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Accommodation's Reply
13 Sep 2025
Dear Mr./Mrs. Muchamad N. Y., Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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F***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and very helpful. The hotel was clean. The rooms were spacious, clean, and tidy. The food was varied and delicious.
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Accommodation's Reply
11 Sep 2025
Dear Mr./Mrs. F*Y, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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R***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I've stayed here 4 times and it's always been okay overall, just the check-in process takes a really long time.
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Accommodation's Reply
11 Sep 2025
Dear Mr./Mrs. R*A, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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T***y
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
This hotel offers the perfect combination of comfort, affordability, and excellent service. Atmosphere: Quiet, despite being located on a main road, it's not noisy. Facilities: Quite complete, with an engaging children's playground. It's located near the pool and near a restaurant for breakfast. Food: Quite tasty, but there wasn't much variety during our stay. Price: Affordable, compared to other well-known hotels in Malang/Batu. Location: Strategic for those visiting Sengkaling or having business at UMM.
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Accommodation's Reply
11 Sep 2025
Dear Mr./Mrs. T*Y, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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F***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
First time, I really like the cool, natural feel of the hotel, the spacious room with super comfortable bed and pillows, but the elevator is very small, but it's okay because there are 2 elevators to anticipate overload when checking out. Overall it's good
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr./Mrs. F*A, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,6
/10
Reviewed 2 week(s) ago
the staffs are really friendly. The room is great and spacious, with beautiful ambience. The elevator is a bit small. The breakfast menus are so so. But overall is okay, we really considering to book this hotel again in the next trip to Malang.
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Accommodation's Reply
11 Sep 2025
Dear Mr./Mrs. D*I, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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sri w.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Very satisfied with my stay at this hotel. The rooms are clean and the staff are friendly.
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Accommodation's Reply
11 Sep 2025
Dear Mr./Mrs. Sri W, Warm greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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I***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The start was very impressive, good cleanliness, good comfort, good service, only the taste of the breakfast food was not very good on the tongue, but there were many kinds👌i
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Accommodation's Reply
04 Sep 2025
Dear Mr./Mrs. I*m, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 3 week(s) ago
The hotel was clean and spacious, with a varied breakfast, and friendly staff. The downside was that the room wasn't soundproof, and noise from outside could be heard quite clearly inside.
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Accommodation's Reply
04 Sep 2025
Dear Mr./Mrs. Y*a, Warm greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is an invaluable honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Arinda L.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The service is friendly, and the rooms and surrounding area are always kept clean. It's centrally located between Malang and Batu, so if you're planning a trip between the two cities, this is a great place to stay.
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Accommodation's Reply
04 Sep 2025
Dear Mr./Mrs. Arinda L., Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Novia T. A. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,6
/10
Reviewed 3 week(s) ago
Thanks for the kindness. The staff are very helpful and friendly. Request a slice of cake ✅ Best view directly from the swimming pool ✅ Delicious and varied food ✅ Hopefully, UMM will become even richer 🥰🤏 #alumniforUMM
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Accommodation's Reply
04 Sep 2025
Dear Mr./Mrs. Novia T. A. C., Warm greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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Risma N. Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 5 week(s) ago
It's been my umpteenth time staying here because it's strategically located and very close to my daughter's cottage. The hotel staff are all very friendly, just yesterday I was a little disappointed because I had booked a room with a large bed about 1 month in advance, because I was bringing a baby, but when I arrived the only available room was a twin room, and the receptionist said that the double room was fully booked, so they had to put 2 beds together and it was very uncomfortable for 2 adults with 1 baby in the middle. Hopefully in the future the service can be improved so that I won't be disappointed again.
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Accommodation's Reply
19 Aug 2025
Dear Mr./Mrs. Rizma N. Z, We thank you for your review and rating for Rayz umm hotel Malang. We apologize for the incident, regarding the choice of large bed type (King Bed) we have discussed with the Front office and reservation team that we have checked on your voucher but we did not find any special request in the voucher. We hope that your next visit will receive better and friendlier service from all our staff, better products and existing facilities. Nice People - Nice Place - Rayz The Moment. Best regards,. Yanuar Arifien. Hotel Manager
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F***y
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The hotel's atmosphere is very peaceful and comfortable, making it a great place to rest. The service is friendly.
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2 people find it helpful
Accommodation's Reply
27 Aug 2025
Dear Mr./Mrs. F*Y, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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A***r
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
It was really nice staying here, clean, nice room.
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Accommodation's Reply
27 Aug 2025
Dear Mr./Mrs. A*R, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
All the hotel staff were very friendly. From early check-in requests to prompt and thorough explanations of additional charges, I stayed there for three nights. I would definitely stay there again.
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Accommodation's Reply
09 Aug 2025
Dear Mr./Mrs. W*N, Warmest greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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narpaduitaa
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
i asked for early check in because i'm from surabaya and the hotel staff give me their available room at 1 PM (1 hour before), their staffs are very helpfull to my father who's using wheelchair.
1 people find it helpful
Accommodation's Reply
09 Aug 2025
Dear Mr./Mrs. Narpaduitaa, Warm greetings from Rayz umm hotel Malang! It is a pleasure for us to be a part of your journey in Malang. Hearing that your experience with us was so memorable is a priceless honor for our entire team. At Rayz umm hotel Malang, we believe that every guest is family, and every visit is a story that we want to make more special. If you return to Malang again, we look forward to welcoming you back with more personalized service, better comfort, and more precious moments. Thank you for your trust. See you on your next extraordinary experience with Rayz umm hotel Malang! Nice People - Nice Place. Rayz The Moment. Sincerely, Yanuar Arifien. Hotel Manager.
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,2
/10
Reviewed 8 week(s) ago
the hotel UMM but the hotel 718 my room toilets 🚻 not good facing qiblah all toilet. I think this bulding by Chinese so I never recommend any Muslim people come to stay this hotels. they need business must change positions toilet from Qiblah to other direction I am very saad about this hotels.
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Accommodation's Reply
30 Jul 2025
Dear Mr. S***N, Warm Welcome from Rayz UMM Hotel Malang. Thank you very much for your review. We are deeply apologize for some inconveniences and did not meet your expectations during your stay, Mr. S***N. Regarding the Qibla direction , we have fulfilled the requirements and already have a verification certificate. We do hope in the next stay / visit, Mr. S**N and your family still get the best services and product from us with great facility that we have. Nice People - Nice Place Rayz The Moment Best Regards, Yanuar Arifien Hotel Manager Nice People - Nice Place
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