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Rizen Premiere Hotel
Hotels
Preferred Partner
Online Check-In Available
8,0
/10
Very Good
3.020 reviews
What Guests Say About Their Stay
Accessibility (80)
Staff Friendliness (77)
Hotel Area (67)
Ambiance (57)
Pratama Y.
10,0
/ 10
Great hotel got in Puncak with best facilities.
Dwi T. F.
8,5
/ 10
Nice for family vacation and near culinary places.
Anis Puspita
9,7
/ 10
I will be come back. Good looking. Good service. Good food.
In the Area
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Jl. Raya puncak KM 77, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Rizen Premiere Hotel
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Per room per night (excl. taxes & fees)
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What's around Rizen Premiere Hotel
Jl. Raya puncak KM 77, Cisarua, Puncak, Jawa Barat, Indonesia, 16750
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Location
Rizen Premiere Hotel is located in area / city Cisarua.
About Rizen Premiere Hotel
For you, travelers who wish to travel comfortably on a budget, Rizen Premiere Hotel is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Rizen Premiere Hotel provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Rizen Premiere Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Rizen Premiere Hotel, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Rizen Premiere Hotel.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Rizen Premiere Hotel is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Rizen Premiere Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Rizen Premiere Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Rizen Premiere Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Rizen Premiere Hotel is the right place to stay.
All facilities in Rizen Premiere Hotel
Swimming Pool
Functional Hall
Common Space
Lobby
Accommodation Services
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Heater
- Swimming pool
- Smoking area
- Smoke-free
- Terrace
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Business Facilities
- Business center
- Business facilities
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
- Theatre/auditorium
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Breakfast (surcharge)
- Cafe
- No alcohol
In-room Facilities
- Bathtub
- Desk
- Hairdryer
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Limited hours room service
- Luggage storage
- Newspaper
- Wedding service
Things to Do
- Children play area
- Garden
- Outdoor pool
Transportation
- Bus/truck parking
- Secure parking
Accessibilty
- Disabled access friendly
- Roll-in shower
Family-friendly Facilities
- Children pool
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Pool or Snooker
Connectivity
- Free WiFi
Accommodation Policy & General Information in Rizen Premiere Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Pets
Pets are not allowed in the accommodation.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Rizen Premiere Hotel | 104 |
Number of floors in Rizen Premiere Hotel | 3 |
Another facilities in Rizen Premiere Hotel | Ballroom, Banquet, Connecting rooms, Heater, Swimming pool |
Frequently asked question in Rizen Premiere Hotel
What are available facilities at Rizen Premiere Hotel?
There are top facilites at Rizen Premiere Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rizen Premiere Hotel?
The standard check-in time at Rizen Premiere Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Rizen Premiere Hotel provide breakfast?
Yes, Rizen Premiere Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rizen Premiere Hotel?
Rizen Premiere Hotel is a 3.0-star hotel.
How many floors does Rizen Premiere Hotel have?
Rizen Premiere Hotel has 3 floors.
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More Reviews from Other Guests in Rizen Premiere Hotel
Traveloka (3.020)
8,0
Very Good
From 3.020 reviews
Provided by travelers on
Cleanliness
7,8
Room Comfort
7,9
Meal
7,8
Location
8,4
Service and Facilites
8,1
People often mention about Rizen Premiere Hotel
All
Accessibility (71)
Staff Friendliness (66)
Ambiance (60)
Hotel Area (56)
Bedroom (52)
Bathroom (49)
Surroundings (47)
Room Space (46)
Family Friendly (41)
Wifi (38)
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Traveler Reviews Rizen Premiere Hotel
Number of reviews per page
20
40
Customer reviews
Y***a
9,4
/10
Reviewed 4 day(s) ago
Strategic access, friendly hotel staff, and there is a swimming pool so the kids will feel at home
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L***i
Staycation
6,0
/10
Reviewed 4 day(s) ago
Not recommended, check-in time is long......
The room is dirty, the TV and AC are not in good condition. The soap is runny like it was given water, the cupboard is musty
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HP
Hana P.
Leisure
8,5
/10
Reviewed 6 day(s) ago
The hotel staff is friendly, check-in and check-out are fast, and if this hotel were repainted, it would definitely be even better.
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P***a
Business
7,6
/10
Reviewed 1 week(s) ago
the staff is nice, but the hotel is nah. towels are dirty and smelly. bed sheets feel like never got changed. you can smell something off when u enter the room.
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Verified Traveler
Staycation
8,5
/10
Reviewed 2 week(s) ago
Good condition, good view. Thanks
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S***a
Business
8,2
/10
Reviewed 2 week(s) ago
The hotel's facilities are good, but the staff service is terrible, and the hospitality needs to be improved.
- To FO Dept: I booked a DD room with RBF and checked in at 24:00. Breakfast was explained to me from 6:00 to 9:30 (by the male receptionist). However, the next morning, I received a courtesy call at 8:50, in which the female receptionist informed me that breakfast was until 9:00. So, what is your standard operating procedure for breakfast? Why are the delivery methods so different?
- To Restaurant Dept: I booked a room with breakfast, but when I arrived at the restaurant, the menu was already takeout. Is it true that a 3-star hotel with the price I quoted on Traveloka for 600,000 Rupiah only has a buffet main course menu, and no other menu items (bread and butter, sliced cake, tea, or coffee). The strangest thing is, there's no omelet, but there's a stand for live omelet cooking. What's wrong with this lazy staff member who refuses to be served? Since I've worked in hotels, I've felt that a basic menu like that should be available right up until the end of breakfast.
Management, please improve your hospitality training for your staff. Your hotel is great, but why is your guest service so poor?
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2 people find it helpful
a***r
10,0
/10
Reviewed 4 week(s) ago
All services are good, happy to stay
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R***a
8,5
/10
Reviewed 4 week(s) ago
The staff were all friendly.
It was just odd that the room I booked was different from the one pictured.
There were still rooms available before I booked.
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1 people find it helpful
NH
Novah H.
9,4
/10
Reviewed 4 week(s) ago
Next time I will come here again and bring other family members, the staff are friendly, the location is in the middle so if you want to go down, it's close, if you want to go up, it's also close😍
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2 people find it helpful
A***a
Leisure
6,3
/10
Reviewed 4 week(s) ago
I stayed at Rizen Premiere Hotel Puncak and had several experiences worth noting. The bathroom light was not working, and the air conditioning was not cool enough. Basic amenities such as tissue, refrigerator, toothbrush, toothpaste, and shampoo were not provided—only a small amount of soap was available.
The room itself felt outdated, with many peeling paint areas and uneven wall colors. Unfortunately, it was also not soundproof, so the traffic noise from the main road was very loud and disturbing. The television channels were not clear, and overall cleanliness was just average.
The hotel felt rather quiet, yet I was not allowed to check in earlier at 1:00 PM. One of the most concerning issues was finding a stain that looked like blood on the bed sheet, which was quite uncomfortable.
I hope the hotel management can improve their facilities, cleanliness, and maintenance so that future guests can have a better experience.
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A***l
8,7
/10
Reviewed 5 week(s) ago
quite pleasant, room cleanliness should be prioritized because yesterday there were lots of black ants between the windows
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2 people find it helpful
Agung P.
Leisure
9,4
/10
Reviewed 5 week(s) ago
Overall, I highly recommend it. The staff, from front to back, are polite and friendly.
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1 people find it helpful
g***m
Business
8,1
/10
Reviewed 5 week(s) ago
The room needs some tidying up; the walls are peeling, the electrical wiring is exposed, and the sink doesn't drain. The view is nice.
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1 people find it helpful
D***y
Transit
8,2
/10
Reviewed 5 week(s) ago
Okay for the price of 250 thousand rupiah. There is a swimming pool, although it is small, and there is warm water in the bathroom.
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1 people find it helpful
A***o
8,2
/10
Reviewed 8 week(s) ago
Great place, close to everywhere
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2 people find it helpful
R***n
Staycation
8,1
/10
Reviewed 8 week(s) ago
Second time staying here was quite pleasant
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G***t
Staycation
8,8
/10
Reviewed 9 week(s) ago
A hotel with friendly service, safe, roadside location, and child and family friendly. I would definitely choose to stay at this hotel again if I were in Puncak.
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3 people find it helpful
P***i
Leisure
10,0
/10
Reviewed 10 week(s) ago
comfortable place, clean rooms, clean toilets, everything is neatly arranged and well maintained, the large yard is suitable for enjoying the morning with cool air and beautiful views
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4 people find it helpful
N***r
Staycation
10,0
/10
Reviewed 10 week(s) ago
The staff are very friendly, they brought me hangers, chairs, and liquid soap refills. This is the second time and they are still friendly, but previously they didn't ask for my ID when I checked in, but now they do.
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2 people find it helpful
H***a
8,2
/10
Reviewed 11 week(s) ago
📌There's no elevator to the 3rd floor, so it's quite suffocating.
📌The bed was the one that disappointed me.
The pillowcases and bedcover felt itchy, as if they hadn't been changed because the pillows smelled of someone's sweat.
It was really uncomfortable, I couldn't sleep.
📌I should have soundproofing because it was so noisy from passing vehicles.
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4 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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